Webex Events (Formerly Socio)

4,8
Gesamtbewertung
Bewertungen

4,8
Gesamtbewertung
Bewertungen

Über Webex Events (Formerly Socio)

Socio ist eine Ticketing- und Eventmanagement-Lösung, die Unternehmen hilft, Registrierungen, Online-Meetings und Lead-Erfassung über eine einheitliche Plattform abzuwickeln. Die Lösung ermöglicht es Unternehmen, virtuelle, persönliche und hybride Veranstaltungen zu organisieren, Audio- oder Videoshows live zu streamen und Aktivitäten zur Teilnehmerbindung zu verwalten. Socio ermöglicht es Veranstaltern, die Daten der Teilnehmer in einem zentralen Repository zu erfassen und zu speichern und Besprechungseinladungen per E-Mail zu versenden. Die Lösung bietet eine Vielzahl von Funktionen, darunter nutzerdefinierte Formulare, Teilnehmer-Check-in, Echtzeitanalyse und mehr. Zusätzlich können Mitarbeiter die Anwendung nutzen, um Sponsoring- und Finanzierungsprozesse zu verfolgen, Nutzerumfragen durchzuführen und die Oberfläche mit eigenen Logos, Farben und Themen zu personalisieren. Socio unterstützt die Integration mit verschiedenen Drittanbieter-Anwendungen wie Salesforce, Eventbrite, Cvent, SurveyMonkey, Formstack, Google Forms, Qualtrics, Slido, Zoom, Vimeo und mehr. Preise sind auf Anfrage erhältlich und der Support wird über Telefon, E-Mail, Knowledge Base und andere Online-Maßnahmen erweitert.
Webex Events (Formerly Socio) Software - 1
Webex Events (Formerly Socio) Software - 2
Webex Events (Formerly Socio) Software - 3
Webex Events (Formerly Socio) Video
Webex Events (Formerly Socio) Software - 1 - Vorschau
Webex Events (Formerly Socio) Software - 2 - Vorschau
Webex Events (Formerly Socio) Software - 3 - Vorschau

Webex Events (Formerly Socio) Preis

Webex Events (Formerly Socio) bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Webex Events (Formerly Socio) ist ab 1.000,00 $ verfügbar.

Startpreis:
1.000,00 $
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Webex Events (Formerly Socio)

Webex Events (Formerly Socio) Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,6
Bedienkomfort
4,7
Kundenbetreuung
4,9
5 von 208 Bewertungen Alle Bewertungen anzeigen
Megan
Megan
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.8.2021

Socio Perfect Fit for New Program

Socio filled the technology gap in executing this brand new initiative we launched in 2021. We needed the software to facilitate a community environment while allowing the platform to live stream using our own chosen platform. Socio came in at the right price for the scale and scope for what we needed.

Vorteile

From the research process to executing our program, Socio exceeded expectations the entire way. We needed a solution outside of our current website/database because our program was for people outside our membership. Socio's registration component was very versatile and facilitated the unique group registrations and discounts we offered with ease. The Community platform we used for our 5-month event was super user-friendly and intuitive for our attendees and staff conducting the event. You do not need any advanced experience with web development or technology to build out the community as you need. The Socio support team is also quick to respond and always very helpful.

Nachteile

The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed. It was not prohibitive in our facilitation of the program, but just more inconvenient. The other thing we disliked was the inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account. It would be a much better process if event admins can adjust usernames/emails for their users.

Antwort von Cisco

Hey Megan! Thanks so much for taking the time to review Socio. We're thrilled to hear that we have exceeded your expectations and that you were able to use so many features within the Socio platform! Feedback is super important to us and we're always looking to improve, so thank you for letting us know about your thoughts on the templates and backend suggestions. We will definitely take this back to our product team so they can work some magic Thank you for all of the effort you put into your event! We look forward to continuing to work with you

Beantwortet am 20.8.2021
Ben
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2021

Amazing App!

Socio is helping us by giving us an app for our yearly conference that enables hundreds of people to connect and provides them with useful information. We have also realized that we may want to use this app for more events during the year.

Vorteile

I love the new metrics and analytics on the back end. It made it very easy to track all things that the Attendees were focused on during the event. I also love the ability to be creative and add links, attachments, pdfs, etc..

Nachteile

There were a few things that I disliked. I dislike the fact that I cant reset attendees' passwords for them in the backend of the app. This was a severe issue, especially during the event, when people needed to download the app quickly and couldn't reset their password because they didn't have access to their email. I also wish that the socio app had the ability to add more than one email address to a specific person's profile. For example, if someone in the back end logs in under their personal email and not the email that we have on file, it creates two different users in the back end.

It would also be nice to be able to link to more things internally in the app. For example the ability to link to maps, social feed and additional app icons created. Also, the ability to slow down the banners would be great — maybe a few options like 5, 10, 15 seconds before switching.

It would also be helpful to make it even more distinguishable between past events and current events. We probably had 20+ people who accidentally logged into the 2019 event instead of the 2021 event and they became very confused. Maybe a warning that comes up, saying "Are you sure you want to access a previous event?”

In Betracht gezogene Alternativen

EventMobi

Gründe für den Wechsel zu Webex Events (Formerly Socio)

Socio gave us the ability to customize it specifically to our needs.

Antwort von Cisco

Ben, we're happy to hear that you are making the most of the new metrics and analytics. There are so many insights that you can gain here that will help you improve future events for your attendees. Just as you are always wanting to make your events better, we will continue to put that same focus on improving the Socio platform. We'll be sure to pass your suggestions along to the product team. Thanks so much for your review!

Beantwortet am 20.10.2021
Dorcus
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 28.11.2022

Webex Events is an excellent conference software but its not popular

Apart from being less popular, the software works seamless and it helps us run weekly team meetings successfully.

Vorteile

We use Webex Events for our weekly team meeting to communicate with the team at office and the team working remotely. The video conferencing feature is by far my favourite as the quality is great and connects seamlessly.

Nachteile

The deployment of the software is not an easy one as 90% of the team at our organisation are always hearing about it for the first time.

Sanya
  • Branche: Maschinerie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2021

Checking all the boxes with Socio!

Metrics are super important to any event, it helps us to measure the success of the event and acknowledge areas of improvement. The Socio app allowed us to track the number of users who clicked on Sponsor booths, ads and it even listed these attendees. This allowed sponsors to easily contact the attendees afterwards to follow up with them.

The video rooms feature was a huge hit with our event. We used it predominantly for our Pre-Conference event and the attendees loved the intimate settings. This gave the attendees full access to our experts to hold discussions on challenges they were facing and to network with others at the same time. This really added the personal touch to the event and attendees from across the globe felt like they were at a physical event during these sessions.

Vorteile

The Socio product was exactly what we needed for our online virtual event! When running an online event which spans across time zones, it’s very important to ensure that all attendees know what time the sessions are scheduled to take place. The Socio app allowed all attendees to see their local time zone and the event time which was a deal breaker for us given that we had attendees from the US, UK, Singapore, UAE and Australia.

We were also very impressed with the rapid response time from the Socio team who helped us to set up everything for our event. Their team usually came back to us within a matter of minutes and helped us resolve issues before the big day, on the day and even after the event. We really appreciated the support from this stellar team and were very grateful for it!

The attendees were also very enthralled with the ease of accessing the sessions, ability to switch tracks (we had three tracks at the same time) and the ease of networking. They loved the video chat feature and the ability to connect and speak with the speakers, sponsors and other attendees during and after the event. There were a lot of business opportunities which developed from these sessions.

Nachteile

The only improvement would be to have a version that allowed Socio's full service on older mobile devices as there were some users with older mobile devices 94+ years) whose software allowed them to download the app but they couldn't access the messaging feature. They used the web version instead which was much easier for them.

In Betracht gezogene Alternativen

Whova

Gründe für den Wechsel zu Webex Events (Formerly Socio)

Easy integration, new features and gamification aspect.

Antwort von Cisco

Your team really made the most of the Socio platform and features that help you engage audiences! Thanks so much for the kind words. We're so proud of our customer support team and never tire of hearing compliments like these.

Beantwortet am 20.10.2021
Caroline
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.6.2021

All the features and great customer service!

Vorteile

We used Socio’s virtual platform, streaming, and registration services for a fully virtual conference in May and as the event manager I was very pleased with the platform and customer service. For us, this platform’s features fit our event perfectly, at fantastic value. The attendee filtering was a must, as well as the virtual expo. I was very impressed with how much data the event collected for exhibitors, it seems everything was tracked across the event. I was also impressed with the gamification feature, and as promised this feature did get our attendees moving around the event and they LOVED it. The event mobile app was also a huge plus as it helped modernize our event and provided extra support to attendees.

To top it off, Socio had the best customer service I’ve experienced on any event platform. I received a response from the support chat within 5 minutes every time I ran into an issue. The support staff were always friendly and well-versed in their platform and were able to help resolve issues quickly. In addition to chat support, I had multiple meetings with Stevi while setting up the event, who took the time to explain each area of the platform until I truly felt confident. That level of support, in addition to the large catalogue of features provided and seamless integration between registration, streaming and platform are why I would give a strong recommendation to anyone to use Socio for your next virtual or hybrid event.

Nachteile

We needed a networking floor, and Socio doesn't have a built in networking floor option. They did have the option to use Wonder and embed it into the platform, which did create a streamlined look. However the functionality of Wonder compared to the functionality of the rest of the features, hosted by Socio, was obviously lacking. I would love to see Socio create their own version of a networking floor to keep things more consistent.

Antwort von Cisco

Hello Caroline. Thank you for such a lovely review! We are elated to hear that you enjoyed the many features our platform offers. We will also be sure to let the Support team and Stevi know that they got a special shoutout!

We recently released video rooms, which is a great option for networking floors. Check out the attached article to learn more. As for your exhibitor booth recommendation, we will definitely give it to our product team so they can hopefully work their magic. We appreciate all the work you put into your events and look forward to continuing to work with you!

Beantwortet am 13.8.2021

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