Veriato Workforce Behavior Analytics

Vorteile

The software is very affordable compared to similar products on the market that are quite expensive. The user interface is easy to navigate, and the information provided on potential employee threats is outstanding. I provide training and consulting services related to Insider Threat Programs, and Insider Threat Mitigation (www.insiderthreatdefense.us). I have recommended Veriato Recon and Veriato 360 to my 500+ clients. Many have purchased Veriato products and are quite please with both products.

Nachteile

I cant find anything I don't like about Veriato products. As part of my consulting for my clients, I review various employee threat detection tools and make recommendations. Veriato products are my # 1 recommendation to my clients.

Vorteile

Veriato Workforce gives an imperative remote monitoring option, and it gather the required information for solid reporting.

Nachteile

Veriato Workforce brings a focused analytical measures, without compromise.

Vorteile

Reasonably priced
Good US-based tech support

Nachteile

Very outdated compared to peers
No user behavior analytics
Resource intensive - client side
Difficult to deploy to remote machines
Not all features work the way you'd want them to

Vorteile

I think the true value of this application besides the implied protection form RansomWare is a good server side file revisioning and quick restore system. We have used this product to recover deleted files that would otherwise cause lost employee hrs. Nightly backups may be getting done but when your employee has lost a document (deleted by accident, saved overtop of the wrong file..) they spent a few hrs on, you can easily and quickly restore the file. Far faster then going though any backup/restore process.

Nachteile

Nothing I can think of, anytime we had a slight glitch Tech support has been over helpful, including hopping on our system to just sort out things rather then just pointing me to a bunch of technobabble documents that may not apply to my exact issue like usually happens.

Vorteile

Best software for monitoring PCs
You can get a clear picture of exactly what your employees are doing on their PCs

Nachteile

Not so easy to deploy
Antivirus eats up the software.
you need to keep the software up to date.

Vorteile

Veriato Investigator records everything an administrator or business owner would want to see. The best feature is the ability to play back screenshots, almost like a video!

Nachteile

Setting up antivirus software exclusions can be difficult, but their support pages document the process very well.

Vorteile

Very well priced
Small footprint on our servers
Works very well

Nachteile

Requires a lot of work to get set up
Support can take a while at times

Vorteile

The software has some really cool feature with blocking and creating snaps of files before they are change for rollback purposes.

Nachteile

Not so easy for the tech person to have their "stuff" sitting on a protected share.
There tents to be a lot of user locking with the IT techs and service accounts which makes sense because of the downloads we do and we just store files anywhere we can.

Vorteile

How easy it is to setup and the amount of data that is collected. Easy to go back and see what has been collected. All the reports are really nice as well.

Nachteile

Adding and removing accounts, to redeploy lic you have to remove them all. Then re add them.

Vorteile

i love the fact that you can monitor acitivty. I have caught 2 associated doing nepherious activities, leading to their dismissal. i woudl have otherwise not been able to.

Nachteile

They upgraded their software about 3 years ago to the cloud. its much slopwer and the dashboard is a bit more confusing.

Vorteile

The software wasn't picked up by the virus protection software, and we were able to monitor the activity from a separate computer rather than having to go to the computer being monitored to view the activity. There was a report that gave the total amount of internet usage per day and broke it down by the total time on each website which made it quick and easy to get an accurate assessment of the time being spent on non work related internet usage. When the computer being monitored was broken, customer service was helpful and assisted us in moving our license to a new computer.

Nachteile

I believe we were only able to monitor activity on one browser (Internet Explorer?), which worked fine in our case, but could be an issue if an employee uses multiple browsers.

Vorteile

When we got Veriato 360, we were mostly looking to post incident reporting when people misuse our computers or network. It does that, really well. I was surprised, and find more useful, all the other things it does. It summarizes all things going on in your network in an easy to read and understand way. We use it all the time when we plan our budget. It tells us what programs and websites people use and how much they use them. It really can put in perspective what you should be spending your money on or improving.

Nachteile

It does not run on enough platforms. They really need an agent of some kind for iphones/android/chrome books.

Vorteile

The program monitors and records the activity on the system while the employee stays unaware of the software due to its obstructiveness to the system processes. It is not cumbersome on the system.

Nachteile

Updating the recorder version has a little issue. It will not update the recorder on the client even though you push the update. I had to push a re-installation of the recorder with the new version manually.
The product does cost more than the other products from the other companies even though the functionality and features are almost the same.

Vorteile

In recent improvements to the software, I have noticed a much more intuitive deployment process. The fine-grained configuration capabilities are a great benefit in that we can really focus in on the context of interest for information gathering, allowing focused review of the employee being monitored by reducing the "noise" of unnecessary data being collected.

Nachteile

System alerts in the management console are unclear at times, leading to significant time wasted trying to resolve the issue.

Vorteile

I liked the easily viewable console, I really appreciated 2FA on the website, screen recording seemed to work properly

Nachteile

Let's start with support. Support is abysmal currently. Maybe it was due to Covid-19 but the turn around to get a response was terrible. Ultimately I was able to get a hold of somebody higher up and his immediate attention and resolution of problems is the only reason support didn't get a 1 star. I submitted a question about Chrome and was asked what browser I was using. All that said, once it's online it seems to be running smoothly so far.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Veriato Workforce Behavior Analytics

Vorteile

I haven't used this software since version 8.5. Wow!! Lot's of improvements and it sounds like many more are in the pipeline to be delivered shortly. Things are laid out better (more logical) and the machine name licensing issue is finally being addressed. Pushing out to clients is vastly improved as well. The documentation is much better and the inclusion of help links throughout the product is much appreciated. Keep up the good work!!

Nachteile

The machine name licensing issue... but I understand that is being re-worked so I okay with it since I know it is being addressed.

Vorteile

The sign up seemed easy initially and I liked that it can be done remotely

Nachteile

That some as simple as filing my insurance is not taken seriously. They also seem to have this system set up to try to get me to sign up without insurance. I'm not going to do that. If their system isn't taking it, then I feel I might end up holding the bag. I pay too much for insurance for it not to be able to be used.

Vorteile

I like that I can see what my employees are doing and when they are doing it. How they are utilizing company time and money!

Nachteile

It can be cumbersome and timely to install. Some of the settings are a pain but a skilled IT professional can overcome those pains.

Vorteile

Easy to deploy recorder and create manual installation for remote computers. Easy layout for finding information.

Nachteile

1) Recorders most of the times cause compatibility issues with few machines. And it is random same recorder working for one machine and not for other. Hard to troubleshoot the issues sometimes.
2) Recently one recorder update wreck the Windows boot. After installing Windows not able to boot and even not able to repair itself.
3) Never get an email for the new exclusions if it is there with the release of new recorders.

Vorteile

Once setup it is easy for HR to review the items they want without assistance. Program does not affect the performance of the clients being monitored. Technical support is fantastic when an issue does arise.

Nachteile

Getting clients configured the first time for the program can be frustrating. Getting Veriato 360 to work with AVG can be difficult. Difficulty pushing updates to computers not directly tied to domain; therefore, not always advantageous to have the latest updates.

Vorteile

Stealth, easy to deploy and comprehensive.

Nachteile

Nothing, was great software, we absolutely love it

Vorteile

The Protection ..REAL LIVE PROTECTION.. and the sense of you are in control..

Nachteile

i have not seen any product to protect workstation..if so I need to know about it,,so we can protect the workstations

Vorteile

Ease of use, user friendly and quick access

Nachteile

challenge that we cant switch system on fly

Vorteile

The idea of what it could do (but never did)

Nachteile

Cumbersome, not easy to navigate and regularly stopped working.

Vorteile

I especially liked the screen shots feature. I thought the pricing was reasonable as well. Although I didn't look for a training section, I thought the software was user friendly and I was able to navigate my way just by the buttons/menus.

Nachteile

I had a question on getting right to the screenshot feature. I would also like to have had a way to narrow down my viewing time instead of going through the Refresh screen and then putting in my dates. There may be another way but I didn't research that further.

Vorteile

Veriato 360 can capture just about any information you can think of from user sessions - web sites visited, emails, instant messages and chat, files transferred and printed, keystrokes, and screen shots, and network data summaries.
- It is easy enough to navigate, even if you don't use the system that often.
- It can export data to spreadsheets, text, html, and xml files for further analysis.
- It can block selected web sites.
- Captures all monitors in screen shots
- Client systems can buffer up data for weeks while they are out of contact with the server (or when the server is down), e.g. remote laptops and systems that only connect by VPN once in a while.
- Operation is generally invisible to users if you want it to be stealthy.
- Tech support is helpful.
- Users can be created to allow limited access to browse the collected data, for example to let managers review their assigned employees.

Nachteile

It takes a fair amount of effort to keep the system working.
- Frequent client recorder updates are required to keep pace with web browser updates. When browser updates get ahead of the corresponding Veriato updates, web site recording stops.
- Updates are often trapped by anti virus software like Windows Defender until IT staff updates the exclusion lists and deploys them (e.g. by group policy). We have to do that ourselves.
- The system sometimes fails to start all the services required to collect data from the client systems, and getting it working again may take fiddling with service start delays and calls to tech support. At least the client systems buffer a lot and tech support is reasonably responsive. I have to periodically check that the system is working.
- The amount of history you can record is limited by what fits in a SQL Server Express database (10G; screens shots are stored as separate files) unless you have or buy a SQL Server license.
- Sometimes the recorder drastically affects client programs. We have had to disable email recording on only one or two systems where Thunderbird suddenly became unusably slow. On dozens of other systems it works fine - go figure. We had one conflict with a camera application that had to be resolved by sending a camera and software to Veriato so they could observe the problem and develop a fix.
- No Linux support. Microsoft's Windows 10 updates have been so unreliable this year that I'd love to switch, but I need recording...

Vorteile

Easy to integrate with other systems for my business

Nachteile

No cons so far and I have been using it for over a year

Vorteile

the features of the software are still there,
In THEORY, the features are great for a networked office, it attempts to work correctly, it logs just about everything.

Nachteile

sales - excellent they will work a million ways and contact you the same amount of time till you make payment.

software setup - terrible! beyond terrible.

customer support for setup - worse..

Vorteile

This software eliminates any question as to what the employee is doing on his/her computer. Since it records the screens, chats, emails, keystrokes typed, websites visited, and network traffic, it's a manager's dream. It even records locally on the hard drive while the devices are off the network. We have uncovered a wide variety of policy violations and crimes by utilizing this software, and the validity of the reports has never been questioned.

Nachteile

The data files take up quite a bit of space over time and database maintenance is a bit difficult until you get the hang of it. I run about 20 investigations at a time, so getting rid of old data files is critical on smaller servers. Remote and covert installation can be difficult at times, but once it's running, you don't have to do anything except review the results.

Vorteile

Very feature-rich, excellent support. Alerts based on behavior anomolies, keywords, data movement, malicious program, and many more. Screenshots are viewable for all users. Very robust product.

Nachteile

Older versions have had recorders fail on us. Not easily deployed remotely.

Vorteile

It is rather transparent to the users unless they are really trying to find it. Screenshots are nice, and the amount of data points veriato claims they can monitor is impressive.

Nachteile

Many of the data types were not accurately recorded. For example, with google chrome always updating, the recorders from V360 cannot reliable capture all of the web events.
The installation includes SQL Server Express, which is limited to 9.6 GB - requiring the users to provide their own MSSQL Server license to store more data without having to export old data first. There should be an option to use other databases.

Vorteile

capability to monitor the activity of our users via screenshots, email, key logging, web site views, application view, file transers and etc. all in one software to know what you employees are up to and if they are doing anything they should not be.

Nachteile

i have had issues installing the recorders on certain computers and servers. it installs in the background so it does not tell if you it was completed or if something stopped it from completing

Vorteile

Undeniable screenshots and data for HR make it easy to make a case. Tech support staff have been EXCELLENT!

Nachteile

Setup can be a little complicated because of antivirus exceptions. Some improvements could be made to the viewer. Licensing should be by computer but should also be relocatable. Pain in the neck to have to physically move the computer from one user to another once an investigation is complete without arousing suspicions.

Vorteile

It did exactly what we were hoping for in that it captured screen shots. What we thought was a 1 person problem was more prevalent.

Nachteile

After an update, we had to re-install the client software and fix. This prompted a call to support to fix the licensing. The issue exposed the software to the crew using the target PC's.

Vorteile

It is the perfect solution for a testing center. We can very easily determine if a student deviated from their testing requirements and did not follow instructions. With the reports from Veriato 360 we are able to prove our case when a professor is in need of documentation.

Nachteile

It is a little hard to configure and does require some IT expertise.

Vorteile

It is loaded with a lot of features , On-Premise solves my concern with data security.

Nachteile

It is painful to use, have to dig through tons of reports to get what you need. GUI not user-friendly and not intuitive at all. Installing on clients over network is a hit or miss and pretty much requires you to cross your fingers.

Vorteile

This software is very, very, very thorough. Maybe it captures even a little too much data. Good for checking up on emails communicated to people outside of our network and good for seeing what sites an individual visits and how frequently.

Nachteile

This software makes it difficult to use a particular file to store passwords in, as it sees those items too! Many times the product has not recorded any data because it was waiting for an update to be done.

Vorteile

For the most part, the software captures what I'm looking for especially the screen captures. I also like the flexibility to see a wide range of data and the various ways I have to view the data captured. The reporting is also an added bonus.

Nachteile

Recently I've had the most trouble with capturing e-mail and internet browsing. I've also had issues where the software is working one day, and for no known reason, it just stops working requiring me to reinstall the agent. Granted, I'm not running the latest/greatest version of the Server nor client packages, but I still would expect it to be more stable.

Vorteile

Simple to use for our employees, easy to gain reports

Nachteile

not flexible, but perfect for what we need it for.

Vorteile

One centrally monitored place to view all actives either on an individual or get reports on general activities of all employees.

Nachteile

Setup takes some time to tweek things right, but once configured its very reliable.

Vorteile

Recording and the screen recorder. Easy to Use.

Nachteile

Constant blue screens and crashes. This happens on a regular basis. The problem is you are not a partner of Microsoft or any of the anti-virus companies. The solution resembles a bolt on system, and is great when it works but continues to experience a lot of issues. The software does not keep up with updates of operating systems and anti-virus's and is re-active when there are problems and not pro-active.

Vorteile

THIS SOFTWARE-VERIATO 360 ALLOWS YO TO VIEW A USER'S ACTIONS IN REAL TIME AND VIDEO LIKE OU ARE SITTING THERE.

Nachteile

THE SOFTWARE DOES NOT GRAB OUTLOOK DATA IF YOU USE GSUIT OUTLOOK CONNECTOR SOFTWARE FROM GOOGLE. SO YO HAVE TO WATCH THE VIDEO.

Vorteile

Veriato 360 is easy to set up and the user interfaces are very user-friendly. It records user activities and notifies the administrator when an event has been caught. This is a great employee monitoring software I think every company should have as parts of their security plan.

Nachteile

One of the issues I have is to access archived screenshots. It seems to only keep the recorded data up to a certain time period. I am also having lots of trouble with built-in anti-malware in the Windows 10. It will report Veriato 360 as a malware every time the monthly update applies.

Vorteile

Screenshots are fairly clear
Email activity works fairly well

Nachteile

After countless call with Technical Support there are still problems with:
Tracking of websites do not work for users of Chrome
List of Recordings by Computer contain older irrelevant recordings
Cannot rename computers
Online Searches feature does not work
Websites Visited does not work
File Transferred feature does not work
File tracking is not detailed enough

Vorteile

The thing I like most about Veriato is the comprehensive features included. When reviewing a software for remotely monitoring our users, we had in mind that we only wanted to have a record of files that they were accessing or copying. In our first demo of Veriato, we were surprised to see the "DVR-like" functionality of being to watch a user's activity every step of the way from opening a share, copying a file, sending messages, attaching that file, etc. The fact that it records all of these screenshots and keeps such a small footprint is great.

Nachteile

The initial installation and setup was a bit of a challenge. We needed our Veriato server to be accessible publicly for external clients and also had to take some extra time to make sure our Antivirus did not interfere with the client software.

Vorteile

Screen Shot Recording so any unsupported software you can monitor
Key logging, web and email filtering
Constant Recorder Updates to keep the integration working
Great Support
Seamless to the user running in the background and hard to find
Tonnes of features to be able to adjust the settings to your Organizational Needs

Nachteile

- Constant Antivirus Exclusions with every recorder version
- Computer licensing is a bit of a pain as if you want to record a different computer or replace a computer you need to keep the same name as that license is tied permanently to the name of the PC and cannot be changed unless you talk to support

Vorteile

It does capture what need to satisfy our compliance needs

Nachteile

Hard to setup and get configured. Requires a lot of maintenance to maintain.

Vorteile

Ease of use and the ability to provide our clients with portal access. For most users the simple functions of the software are easily reachable and the data is displayed in a manner that is intuitive and understood without high-level I.T knowledge. Once the software is deployed the management console is easy to use and low-impact.

Nachteile

Initial setup can be tedious in regards to getting all of the recorders deployed. We've used this multiple times and each time there has been some sort of complication that makes the wizard impossible to use for a complete deployement. (WMI and the like.) Luckily there are work-arounds and when you work with the support they are eager to assist and resolve any issues you run into.

Vorteile

Email Alerts and complete server lock down from infected users

Nachteile

Can some times take us time to work our why a user is experiencing "wierd" issues until we realise they have been locked out.

Vorteile

Veriato Investigator is very easy to use. It does everything you need to keep an eye on your employees and make sure they are staying on track.

Nachteile

Investigator could use a UI/UX update to make it a but more user friendly.