Hubilo

Vorteile

HBS (Hubilo Broad Casting Studio)- Both, the front stage, and backstage experience are impressive- Personally enjoyed the existing engagement options → Emoticon Reactions, Polls, QnA, Chats & GIFs- Provisions of branding- Shifting of speakers to stream, and backstage, as per need- Audience provisions to socialize using chat, lounge rooms, one-on-one meetings- Allowing participants to add life to their profile by adding profile pictures, their current designationsHubilo Event page- Provisions for branding, and ensuring that the platform looks similar and is aligned with the brand language- Ability to add Reception (Featured Events), Agenda, Lounge rooms, sponsorsHubilo dashboard- Ability to bulk upload contacts using CSV- Email manager, to blast emails- Event analytics on the dashboardHubilo POC [sensitive content hidden]- Fantastic support, from set-up to execution, she was always around, and promptly assisted us with required assistance

Nachteile

- It is a robust power-packed platform, however, there is an initial learning curve required to be able to get the event running- However, we were assigned a POC, that helped us set the event, thus enabling us with efficiently setting up and executing the event.

In Betracht gezogene Alternativen

Zoom Workplace

Vorteile

The backend and the streaming options. The product has really several features and mini but useful services, and some times I cant use them all for my lack of time.

Nachteile

There are little details to improve but the support team always hear us and we get further developments.

Vorteile

Live broadcasting studio and able to RTMP from any backend of video conferencing software.

Nachteile

Registration management too basic, could be more intuitive and robust.

In Betracht gezogene Alternativen

Airmeet

Warum Hubilo gewählt wurde

Microsoft is expensive and doesn't serve the purpose we want.

Zuvor genutzte Software

Microsoft Teams

Gründe für den Wechsel zu Hubilo

Hubilo is very prompt in responding to any doubts or clarification we have. They gave us confident in the platform and their customer service is top notch. The platform checked all the criteria we require to run our virtual events on.

Vorteile

The integration with Hubspot, the ability to launch CTAs, and the customer service.

We can gain really valuable data about those attending our webinars by having the poll responses, engagement level, clicks, etc. all flowing through to our CRM.

Additionally, the customer service is excellent. They are all so quick to respond (especially Vijit!) and find a solution whenever needed.

Nachteile

This is small but I'd like the poll response fields to allow for more characters.

When we first adopted Hubilo, we experienced some technical difficulties (such as speaker audio not working correctly) while we were live on a webinar, which wasn't a stellar experience and created a stressful situation. However, these tech difficulties haven't happened in a long time and the team at Hubilo always jumped in to assist as quickly as possible.

Vorteile

The first thing that drove me to looking into Hubilo was their reasonable pricing model. Especially since they offer a flexible model.
From an administrative standpoint, the Dashboard couldn’t be more intuitive. It is very easy to get around and setup the event, add attendees, add sessions, etc. In both cases (attendees and sessions), Excel files can be uploaded to allow bulk adding to make the process even easier, and they were all sent an invite email to join in an instant. Adding Exhibitors/sponsors was just as easy – with the added bonus of giving them permission to edit their own virtual booths should you wish to open that portal.
There is so many nuances in the settings, you can turn things on or off with a switch – allowing you to totally customize the event to your liking. For example, we turned off polling for some of the sessions, but left it on for others, including the event feed. We turned off open chats for the event feed, allowing us to moderate the chat and have “Sponsored” posts in that area.
Overall, Hubilo is very price competitive, with a ton of features over a very intuitive user interface, that make your event flow smoothly for the planners, speakers, and attendees, alike.

Nachteile

The user interface overall is easily navigable as seen above, but there are some quirks.
As great as it is, there’s some quirks. If more than 3 sessions are happening concurrently, they can become “hidden” behind an arrow you must click to scroll through. We mitigated that issue for our event by having subsequent sessions start 1 or 5 minutes later.
If the event is happening over multiple days, looking forward/backward isn’t as obvious. Would like to see those buttons larger, a different color, or something else to make them pop a bit and be more noticeable.
One of our biggest issues was trying to play an “on-demand” video while having the speakers available for live Q&A after. Through the Hubilo Broadcaster, this is possible, as it is with Zoom, but in both cases, the video must be played from someone’s’ computer. It would be nice if the video played from Hubilos’ servers (as a typical On-Demand video does), with a ‘Zoom’ call added to the end of it for live Q&A. To be fair, I don’t think any other platform can do this right now, so it’s not an easy problem to solve.
Another quirk we ran into is that the Q&A and chat responses have a limited character count. Understandably so, but we would like to see it raised a bit for the Q&A at least. Our speakers couldn’t easily answer some questions with the limitations in place. And something we didn’t think about before hand.

In Betracht gezogene Alternativen

Whova

Gründe für den Wechsel zu Hubilo

Assuming you’re looking at Hubilo as a virtual event platform for your next virtual or hybrid event – I don’t think you can go wrong. I’ve vetted many other competitors, and they either costs too much, or were missing key features we needed. One of the biggest price point issues I’ve seen is simply the number of attendees to your event. Most (if not all) have a model that changes with pools of attendees – either by the 100, 500, 1000, etc. And some do this, too, but Hubilo allows this number to expand as needed, so you’re not stuck with the number you originally purchased. It can fluctuate to met your needs. I would encourage anyone looking to do what I did – tour each platform and compare features with costs, it becomes pretty clear.Something else to consider is the customer service provided. Hubilo’s team that helped from demoing and procurement ([SENSITIVE CONTENT]), to setting up our event ([SENSITIVE CONTENT]), and even the during the event was above and beyond what was expected ([SENSITIVE CONTENT] and [SENSITIVE CONTENT]). We were given an account representative ([SENSITIVE CONTENT]) who was extremely open, honest, and up front through the process. He worked with us for months leading up to our event, and was available for the duration of our conference, and has been helping since we’ve digitally closed the doors making sure everything went smoothly and is ready and available for On-Demand viewing afterwards.

Vorteile

Hubilo's customer service was outstanding in helping us navigate the various features they offer. Honestly, there is so much you could do but we just didn't have time to use them all. I think their greatest strength is technical support and customer service. For every question we had, they were patient in helping us figuring out a solution.

Nachteile

Our audience mostly included older adults. This might make some of the features overkill as they require a basic understanding of web conferencing. I think they were developing the feature but we would have liked the webinar to offer more interactions (audience members being able to unmute). However by using the rooms instead we were able to find a solution

In Betracht gezogene Alternativen

Zoom Workplace

Gründe für den Wechsel zu Hubilo

Their all-in-one integration, and simplicity of use.

Vorteile

Hubilo platform comes with a lot of features, while it is very user friendly, both for event administrators and attendee. It offers a very clear and nice surface. Also the staff is very helpful. Our Client Success Manager [SENSITIVE CONTENT HIDDEN] has been at our disposal before, during and after the event. He really helped us while learning how to use the platform and set the event, always with kindness.

Nachteile

One thing that maybe Hubilo could improve is to provide a bi-lingual surface for the attendee.

In Betracht gezogene Alternativen

EventMobi

Gründe für den Wechsel zu Hubilo

We choose Hubilo has it is very complete, useful both for scientific congresses and marketing events. it has a good value for money and the staff is very helpful.

Vorteile

Hubilo is no doubt a 'Great platform' for running job fairs and exhibitions. Both hybrid and complete virtual fairs run perfectly on hubilo platform

Nachteile

Hubilo lacks 2D and 3D experience. That is the only drawback

Vorteile

easy to use, easy to brand, support is readily available

Nachteile

We have uncovered a few clunky bugs in building and executing webinars. Some things don't always behave as expected. Streaming quality has been poor in the past.

Vorteile

Easy to set up webinars as well as large-scale virtual events. HBS studio and Customizable branding and custom landing pages work best for us.

Nachteile

A more elaborate email tool inside the platform would be ++

Vorteile

The Mobile App functions are easy to navigate and back end setup are also easy for first time user.

Nachteile

The built-in survey, wish it have more flexibility in term of questions type and total questions we can post.

Vorteile

This software offers complete features to handle virtual events and online meetings. I'm using this tool to create events, manage attendees, schedule online meetings, etc.

Nachteile

I didn't have any issues with the software except some minor loading problems. It's a perfect tool for event management.

Vorteile

Very user-friendly experience for attendees, sponsors and organizers. Very reliable, stable and well-performing virtual platform paired with an excellent, modern-looking mobile app. Compatibility with multiple streaming setups. Multiple attendee engagement features. A real real-time analytics consolidated on a very user-friendly dashboard. Outstanding client support team, walking extra mile to help, consult and deliver features customization upon request. Integration with other marketing and event management technologies.

Nachteile

Nobody is perfect, but with Hubilo you know that all suggestions the clients are making to them, land in their roadmap for future releases. In 2021 Hubilo launched bunch of enhancements, and they are constantly working on rolling out features updates. Our suggestions included some little things like adding virtual background feature in virtual meetings, together with some serious asset like on-site hospitality technology (check-in desks, lead scanners, session attendance scanners, etc.).

Vorteile

The customer support that we received was a major plus! Being able to reach out with random questions knowing that we would get a rapid response was great! The platform has a seamless integration with Zoom (you create the session in Hubilo, indicate you want it to be streamed, and a Zoom meeting is automatically created in Zoom, and connected to the Hubilo platform). Also, the reporting and analytics that the Hubilo platform provides are very comprehensive. The fact that exhibitors can see real-time analytics and pull their own reports makes it even better (removes the need for event staff to pull and provide to exhibitors). The platform was visually clean, but also modern and aesthetically appealing. The platform design allows for people to get excited about the event, but for those who are not tech-savvy (a large contingency of our participants) to not get overwhelmed by the visual design. In addition to the web app, we also had the mobile app which was helpful for participants who preferred to access the platform on a tablet/mobile phone.

Nachteile

Once a participant is added to the platform, you cannot change their email address (you have to create a new account and delete the old account). It would be great if you could edit email addresses within the platform!

Vorteile

The audience engagement feature of the software was quite helpful for users. Since ours was an in-person event, it was very important for our audience to engage and network with one another. This software mobile app played a huge part in keeping our audience engaged and networking with each other. This created a very good retention and engagement loop and helped us in our event. Our users' used live event feed and setting up a meeting with one another the most and it was a game-changing experience. App gamification features such as contests, polls, and surveys were also used a lot and they are very well executed on the app's front end. App tech and implementation support were phenomenal and the hubilo team did a fantastic job in fixing ad-hoc bugs and issues that were coming. Overall support and timelines for deployment were effectively managed by their team. The team lead was personally involved with every development and support that was required to customize it as per our requirements.

Nachteile

From an organizer standpoint, the backend dashboard was a bit difficult to maneuver especially on the D-Day when event agenda changes quickly. This can be made better for organizers to keep up the pace with live online management of agendas.Live event navigation and way-finding within the event could have been added as functionality and that is a very important use case to manage offline events.

In Betracht gezogene Alternativen

Cvent Event Management und vFairs

Vorteile

Different from other software out there. Easy to navigate and lots of available functionalities. The Pricing was also very affordable.

Nachteile

Interpretation could be made available in the breakout rooms.
More than 12 people on video at one time in the breakout rooms.
Interprefy could work in partnership with Hubilo without the customer having to contact them separately

Vorteile

We used Hubilo for one of our first major full day virtual events. We must say, from the time we got in touch with the Hubilo team ([SENSITIVE CONTENT HIDDEN]) until the end of the event, our CSM being [SENSITIVE CONTENT HIDDEN], everything went on smoothly. We were skeptical on how it would turn out, but I must say this was one of our most successful and interactive virtual events till date with over 400 attendees!

The platform was very cost efficient for non-profit associations like us and extremely user friendly. We received great feedback from the attendees and speakers, who were highly impressed with the networking opportunities and platform features. They did not face any technical difficulties during the event which was good to know. The sponsors also had good branding opportunities and exposure on the platform. The user guides and support that the Hubilo team provided us throughout has been amazing!!

Nachteile

I wouldnt say i disliked anything about the platform, but there are a few features which require enhancement which has been put across to the product team and we look forward to these product updates soon and ready before our next big event! Being an association in the Middle East and having majority of our audience Arabic speaking, having the platform in Arabic as well or live translation / interpretation of sessions would be very useful. As an organiser, we would also like to preview the platform before publishing it live for us to be able to see how the branding, logos, banners and other uploads look like.

Vorteile

The Hubilo app is a very simple yet powerful tool. The app is visually appealing and very simple to navigate. The users learning curve is very short and can start comfortably interacting with the app in a few minutes. Features like live polling and the news feed option make it a very dynamic experience.

The backend of the app has improved as well.

Nachteile

A few improvements / updates i would recommend are
- Edit Schedule page should be redesigned. Its cumbersome to navigate the Edit Schedule page as the actual edit section is given very little real estate.
- A better system should be developed for the speaker bank.

Vorteile

Hubilo is intuitive and straightforward for event attendees. It is easy to log into and navigate, and the clean, simple design helps. We had over 150 members attending our one-day Virtual Legislative Conference and had very few logistical issues to troubleshoot.

We appreciated the thorough reviews of the platform during troubleshooting and the quick responses to all the questions we had setting up the event and during testing.

The platform's dashboard is easy to use as an Admin, and they had all the features we were looking for.

Nachteile

There were a few instances we encountered where words built into the template couldn't be adjusted. For example, we did not enable meetings during our short event, but Chat & Meet still showed as words when you hovered over a booth representative's profile. More customization would be excellent.

The only issues we encountered were with the breakout rooms. It was frustrating to have 12 as a limit to sharing audio-video. And, when we tried to use the moderated rooms during testing with our staff, some individuals had issues with sharing audio-video / getting it to work at all.

Vorteile

- Ease of use; the platform was very intuitive and easy to navigate for both back-end users and attendees.

- Support team has been impeccable throughout the process; our team worked with [SENSITIVE CONTENT] who guided us through the process with incredible patience and always responded promptly to any questions or concerns we may have had.

- Integration with event management platform Eventbrite.

Nachteile

- The Invite Mailer feature is a great functionality to communicate with attendees via a centralized email. The biggest challenge however was that most emails ended up in our attendees' spam folders which prevented them from receiving the instructions on how to log in.

- Limitations in customization capabilities; The UI of the platform was great for attendees but we would have benefitted from having more features or from having more customization capabilities for overall design and UI.

Vorteile

Super easy to use but most importantly their support is amazing. Probably the best team I have worked with on a virtual platform. Knowledgeable but also willing to support and assist on every event we host, they work with other internal teams in our organisation and have gone above and beyond.

Nachteile

I would prefer pop-up polls (for interaction)
I would also like more interactive elements on the home landing page to create more of an imersive event experience. However, the functionality of the platform is always great and that is the most important thing when delivering a virtual event.

Vorteile

Easy to use
Customer care is excellent
Option to grow
Can handle large events

Nachteile

Cannot tailor make custom changes, require to stick with design parameters

Vorteile

We used Hubilo for our APAC Finance conference, our first fully virtual conference ever held. We were very new to the technology and processes, but Hubilo was extremely supportive in guiding us through. Very easy to use product, and highly customisable to suit individual needs. Absolutely brilliant customer service from the start to finish of the conference. With many individuals on our project team across different regions & time zones, Hubilo was able to accommodate superior support in a wide range of time zones, which was very important to us.

Nachteile

Honestly, we were very satisfied, and no particular issues experienced.

Vorteile

1. EASE OF USE
2. GREAT UI
3. GREAT TO SEE, THIS PLATFORM HAS COVERED DIFFERENT ASPECTS, DIRECT ENTRY, MODERATION, QUEUE ETC.
4. TICKET CUSTOMISATION IS AMAZING
5. DISCOUNT COUPONS ARE FLAWLESS.
6. NETWORKING APP WITH INSTANT MAILING SYSTEM
7. MAILING AND SMS FEATURES ARE AMAZING
8. CONFIRMATION MAIL DESIGN IS GREAT.

Nachteile

1. NETWORKING APP NEEDS MORE FLEXIBILITY. I.E. EVENT ORGANISER CAN CUSTOMIZE FEW TABS THERE.
2. NETWORKING APP DATA NOT PICKING FROM THE REGISTRATION DATA.
3. CAN RESIZE NETWORKING APP MESSAGE BOX, SOMETHING LIKE LINKEDIN SIZE IS MORE PREFERRED.
4. NEED SOME CUSTOM OR COMMENT OPTION IN FORM DATA.
5. FORM DATA/POTENTIAL TICKETS/TICKET ORDER SHOULD HAVE MORE FILTERS IN ORDER TO FILTER THE DATA.
6. FORM DATA/POTENTIAL TICKETS/TICKET ORDER COULD ADD OTHER CUSTOMIZED COLUMNS.
7. DUPLICATE TICKETS - OVERRIDE TICKETS WITH SAME EMAIL ID, AS WE FACED LOTS OF DUPLICATE TICKETS BY the SAME PERSON.
8. CAN ADD A TICKET SUMMARY PDF IN CONFIRMATION MAIL.
9. AFTER RECEIVING CONFIRMATION MAIL - OPTION TO ADD EVENT DATE IN CALENDAR.
9. NEED TO ADD A BUTTON UPGRADE TICKET FOR FREE REGISTRATIONS DURING PAID EVENTS.
10. EVENT DAY CHECK-IN APP IS QUITE SLOW, FACED LOTS OF ISSUE ON EVENT DAY.
11. TICKET SCANNING ISSUE AT THE DAY OF THE EVENT

Vorteile

1. New theme and value addition to the VGGS-2019 .
2. Accessibility in terms of ease of the user profile

Nachteile

1. Nothing to comment
2. Its all about learning and making the things more better

Vorteile

Their customer service is top-notch! Our assigned CSM Shatakshi and the rest of the support team were very responsive and accommodating.

Nachteile

Hubilo's ticketing system could use improvement in terms of free events that do not require purchasing a ticket. We received a lot of questions about "buying" a ticket, even if it cost 0 USD.

In Betracht gezogene Alternativen

ON24

Gründe für den Wechsel zu Hubilo

Feature set and pricing.

Vorteile

1. Very easy to use (from attendees perspective) and set-up (from event organizer perspective)2. High-quality video and livestream (with recording of the event)3. Constant support during the entire event (and the days after). [sensitive content hidden] (from Hubilo team) was available every minute of the conference to solve any minor inconvenience or questions we had4. Different prices and features that adjust to the needs of your conference

Nachteile

The only opportunity to improve I see is the initial reach-out to attendees. It seems that the e-mail sent to attendees went to their spam folders, or the instructions were not 100% clear, and some attendees had issues accessing the platform for the first time. That being said, Hubilo helped really quickly to give them access.

Vorteile

This is the second time we used the software to assist with a hybrid conference and to elevate the in-person experience. It provided a great medium for attendees to connect with one another and interact leading up to the conference and to engage with events during the conference. Some of the setup is not intuitive but we had the help of our client service managers who went the extra mile to schedule demos, address our questions, and be on call during the event to address any issues that arose. For someone who does not have a tech background, they were very helpful in explaining and liasing with other third parties to ensure our streaming went perfectly. They were also transparent regarding the limitations of the platform and the package we had purchased, as well as showing us some workarounds to assist with out needs. We would strongly recommend!

Nachteile

The event interface is not always clear so it required instruction by the client service managers to understand how to do certain tasks. There could also be clearer registration/capture options.

Vorteile

Gave us the opportunity to hold our annual event, even though all the ups and downs of the pandemic along where restrictions or non restrictions might be with the pandemic at the date of our event. Gave us some clarity about having an event, which was on trauma and healing from trauma. We knew we needed to hold "The Healing Trauma Conference" this year, but back when we started planning the event we weren't sure if an in person event would be available. Liked that the software can be a hybrid to help people feel more like in person event and the opportunity to reach a world wide audience, not just our local or regional folks. As a small nonprofit organization gave us the opportunity to have others speakers or attendees that we might not have had the chance with just an in person event.

Nachteile

Would have liked more information on how to talk or promote in our media materials to this new style of hybrid, integrated software platform to attendees, exhibitors or guests. To help them to get the most out of the site and our event, especially if have a wide age range of guests or different abilities of internet/computer experiences. Would have liked more information on how as a small organization or business to uses the site during the event a little more. More adaptability with how the event ticket looks on the site and the how that flows for a purchaser, might be helpful as not sure why we had several incomplete orders. Adaptability of more organization/business branding when emails go out that people respond or doesn't go into spam folders as much.

Vorteile

This was our first time directing our foundation's 2-day yearly class in a virtual organization and the choice to utilize Hubilo end up being advantageous.

The stage's ease of use and crowd commitment were all around adored by all.

The help group ensured that every one of our questions was explained just as furnished us with all-around help.

Nachteile

Would prescribe to have a possibility for the speakers to collaborate straightforwardly with the crowd during meetings, perhaps through visit windows.

More adjustable topics would likewise be valued.

Vorteile

The Hubilo Conference Website is perfect. At the top is your graphic banner, then a set of icons. Each icon takes the attendee to a page. The icons can be renamed, rearranged, and added/removed by each conference organizer. The Reception page displays information from other parts of the setup such as , speakers, sponsors, etc. plus you own Video Tour of the Conference Website, a Leader Board, and a list of the meetings you arrange. The Event Feed was used extensively by our attendees and accepts images and videos, comments, or a rating. Sessions is the schedule with simultaneous sessions clearly displayed as tabs. Attendees can Favorite, take notes, and rate all sessions.

The Lounge allowed as many tables as we needed with a question or company logo on each. The instant meeting functions worked seamlessly.

The Attendee Profiles are robust and attendees can edit them, chat, or request a meeting. Speaker Profiles are similar. Exhibitor and Sponsor Booths were well appointed and the electronic business card is brilliant. There are several kinds of Contests, which our attendees loved. Our last feature was a User Guide, with PDF files for instructions tailored to Attendees, Presenters, and Sponsors.

Nachteile

We would have preferred that Sessions could be added to their Google or Microsoft calendar. The Meetings function was difficult for us because our conference was international, but easy enough within a single time zone.

Vorteile

- Great branding opportunities for organizers and sponsors
- Intuitive interface for users
- Ability to scale & customize various parts of the platform per event to meet different event and client needs
- Seamless streaming as well as the ability to control AV yourself if desired
- Quick and resourceful account management from Hubilo

Nachteile

- Still room for further customization of microsites
- Certain sections that cannot be edited (i.e. section titles) - not many, but some
- No speed-dating 1:1 meeting option

Vorteile

Clean design Native streaming Very customizable User-friendly tools for marketing and analytics Great additional features, such as Lounges, Rooms (we use as breakout workshops), and superb sponsorship booths Superb customer service Annual subscription - not pay per event

Nachteile

The charging model is great and largely suits us very well. However, the registration credits can prove tricky if you are hosting a series of free and paid-for events, as the free events often attract a disproportionate amount of registrants that then absorb the credits available for paid-for events.

Vorteile

We think the interaction you can have with your attendees and speakers is great, there are a lot of options to get people engaged with your events.

Nachteile

That we need to create a new mobile app for every event, but we are told Hubilo is working on this and we will have a very good improvement soon.

Vorteile

The support team ! [SENSITIVE CONTENT HIDDEN] with their teams are incredible - without their support and guidance and willingness to help us would not have had a uber successful virtual event - our event ran for an entire month and the team were simply exceptional. Great software will be the critical component when running any virtual exhibition but having passionate support staff to help guide you will be the magical ingredient. Our OurAfrica.Travel connected 21 463 x one-one, face-face global meetings with incredible feedback. See one of our customer video reviews here: [SENSITIVE CONTENT HIDDEN]

Loved that participants stayed on the virtual platform and the system is so easy to use, both for the admin on the back-end and the participant with a simple yet sophisticated front-end user experience - if your user can run a Facebook page, have a camera and microphone that is properly installed on their device - then they can schedule and run the one-one meetings. PLUS users can access the virtual platform via IPAD and certain mobile devices - our delegates loved the option to take our virtual trade show completely mobile with Hubilo !

Nachteile

Ticket pricing is available only in the major currencies, this makes it difficult if the payment solution does not offer your local currency. Especially during COVID - the U$D fluctuation with our local currency in Africa changed drastically over the time we planned but again the support team helped us find a manual work-around to minimise our risk exposure and this was a life-saver of us.

Vorteile

The ease of navigation in hubilo's platform makes it easy for our attendees to switch from one session to another while we were running 3 concurrent breakout sessions at the same time.

Nachteile

The login process could be better managed, the code and password were confusing for most attendees and we'd like it if we can just stick to one process.

Vorteile

Flexible
The solution is flexible and can be configured based on the requirements of your events. We also like how the platform evolved and made it more suitable for online and face-to-face events. In addition, the platform provides options to do your online events; you can upload pre-recorded videos or do them live.

Amazing Support
We commend our amazing support person, [SENSITIVE CONTENT]. He was supportive, responsive, patient, and helpful. They respond quickly when we have urgent changes to the platform and need assistance. For us, this is important as we have a timeline to follow and a quick turnaround is very helpful.

User-Friendly
The platform is user-friendly, both backend and front end. On the organizer's side, we could navigate the options quickly, and everything was straightforward. It's good that we have complete control of the platform, and it's accessible to us to make changes. On the users' side or attendees' side, it's straightforward as well. From registration to the lobby, everything is user-friendly. They can easily access the contents and interact with the other attendees. The add-to-calendar feature was beneficial for the attendees as most of them are C-Level executives, and they need to have reminders or blockers in their calendars.

Interactive
Before the event, it's essential to have the attendees on board and start socializing with the other attendees to keep the interest alive. The platform allows attendees to post, set meetings, message other attendees, and enga

Nachteile

The platform is impressive, but we cannot avoid quirks in the features. The good thing is we get a quick response from our contact person, [SENSITIVE CONTENT]. He always makes sure that the platform will suit our needs.

Vorteile

Great feedback from our attendees re: user experience. The online platform and mobile app were very easy to navigate and it's a great platform for connecting/networking with other attendees (the meeting function is intuitive and productive!) The updates Hubilo made from 2021 to 2022 were tremendous- they listen to and implement user feedback, and i look forward to seeing further updates!

Nachteile

When using live streaming we went with Studio BroadCast, and had occasional glitches. I would recommend using their Zoom integration as I believe this is a smoother experience for the speakers. Occasional glitches with registration, but they were resolved in a timely manner.

Vorteile

The platform has all the features needed to organize a great virtual event. From engaging with the delegates, to admin work on the dashboard and getting your team to manage the event. Great functionality.

But even more important, the help and support we got from the customer success representative - [SENSITIVE CONTENT HIDDEN] - were unprecedented. We used few other similar services in the past, but none compare to the amount of time and energy we got from their representative. They went over and above to make sure they answer every question and fix all our requirements. They even pushed the roll out of a new feature just for us! It was a great experience working with them!

Nachteile

Can't think of many things, to be honest. As they have so many great features - it would help to have short demo videos we could share with the potential sponsors and exhibitors - as it would definitely get them to appreciate the platform.

Vorteile

1. Attendee onboarding and management
2. Lounge/meeting features
3. Integration of chatbot/customer service
4. Analytics of total event
5. Setup of virtual booth/tables
6. Layout
7. Ease of event setup process
8. Response and support from Hubilo's account manager [SENSITIVE CONTENT]

Nachteile

Features that we hope to be able to use for our future events:
1. Recording for lounge meeting
2. Background upload for virtual meetings
3. Video links made available for channels (instead of 1 link per video)
4. Contest winners to have more than 1 winner announcements
5. Rearrangement of Community Banners
6. Rearrangement of Team Members according to ranking positions

Vorteile

This product looks great from the front end and is user-friendly. It is straightforward to navigate. It is also suitable for both small virtual events and larger hybrid events. You can use this software for all types of virtual events.

Nachteile

The bulk upload spreadsheets can be sensitive, meaning they can be temperamental. Some information can become duplicated if there is any anomaly of information. The app also doesn't display notifications.

Vorteile

Hubilo is very simple to use even for people whom are not digital natives, it works like a simplified social media. Every feature is easy to find and set up, the chats, meetings, conferences etc are all working without any flaws.

Nachteile

Some features and tweaks missing, but with the help of the development team and [SENSITIVE CONTENT HIDDEN] it was so easy to settle everything up

Vorteile

It’s easy to learn on how to create, manage and publish the event using Hubilo.

Nachteile

Creating a session on Hubilo is often quite a hassle, the UI & UX design requires a lengthy process to create/edit session’s timing and description. The lack of click/drag options makes the entire session creation process is rather painful when we do have a large number of sessions.We can’t duplicate event in Hubilo, hence to create a monthly/repeated events with the similar agenda and settings - we need to create from scratch for every event. It’s a lengthy and repetitive process which can be rather counter-productive.

Vorteile

Hubilo is a CMS style platform which is easy to use and have proven to be a stable platform.

Nachteile

Ticketing could have been better with more customizable options, sessions also lacking customizable options.

Vorteile

The platform has engagement features that really helps our audience connect with each other, very robust, easy to setup/configurate, great customer service, desktop and mobile version, integrated apps, studio offers easy file/videos setup/production for live streaming, great analytical data report.

Nachteile

I wish there were opportunities for the metaverse integration, maybe adding avatar user capabilities.

Vorteile

Hubilo is pretty easy to navigate, and whenever I run into any problems, my Customer Experience Manager is ready with an answer. [SENSITIVE CONTENT] has been invaluable in ensuring that we are fully supported. [SENSITIVE CONTENT] our Account Executive, has also been a tremendous help. In the sea of options for virtual platforms, this duo is what made us continue to use the platform for our virtual events.Some of the other items we like is the capability to build out a landing page and the flexibility we have in our design. The virtual platform is straightforward for an attendee. And there are several items we don't currently use, but could in the future.

Nachteile

Though we are pretty happy with most parts of the platform, a few items could be upgraded. Reporting isn't as robust as I would like as well as some of the backend functions could be more seamless like having all of an attendee's information in their record (e.g. what sessions they attended). As Hubilo is still new to the virtual platform side, my hope is that it will become robust with age.

Vorteile

Onboarding was easy, I could find my way around the tool easily, and whenever I could not, Hubilo support was there to help; it is very helpful that specific features can be deactivated so that attendees don't get overwhelmed when accessing the conference

Nachteile

The breakout sessions via Rooms were a bit complicated so that we ended up not using them since we were afraid attendees wouldn't find the room and come back in time for the keynote to continue; we did not manage to engage attendees to use the Lounge or Event feed at all; it was a big hassle to contact all attendees for updates concerning upcoming events or the like since there is no email functionality except from the invite mailer (which ends up in SPAM all the time); neither Hubilo nor Stripe was able to add another payment method for ticketing so we had to come up with a time-consuming workaround.

Vorteile

Ease of use - the new dashboard allows a lot of customization which the earlier dashboard didn't have

The App integration and customization helps in updating the app and website easily.

Nachteile

The color pallet is limited,
Try to have theme customization as well
For e.g. if a theme has an xyz schedule panel but we like schedule panel from another theme template - this customization will help a lot

Vorteile

- customisable branding throughout the platform
- session recordings
- chat moderation
- ability to interact with other attendees
- simple and easy to use UI
- Great customer service; Karan was always there for us and made sure that every query of ours was resolved

Nachteile

- unable to add custom backgrounds for speakers
- The lag removes the possibility of live interaction within sessions but there is no lag within rooms

Vorteile

The staff assigned to my company was highly supportive before, during and after event (shoutout to [SENSITIVE CONTENT]
!!). She guided my team to navigate through the platform and it was easy for us to get the hang of it. The platform is customizable according the needs of your event.

Nachteile

My team and I did not have any issues with the software. We have some suggestions for improvement that were conveyed to the team by [SENSITIVE CONTENT]
.

1. Improvement on invite mailer. Emails sent through the invite mailer ended up in the attendees' spam inboxes.
2. More search functions under People in the backend to locate attendees easily.