Absorb LMS

Vorteile

The user interface. It is easy to navigate and makes good use of accessibility.

Nachteile

In the course setup section I would like to see more developer integration options alongside SCORMS, TinCan, AICC etc. OCN requested compliance integrations with the product so it would be good to see something like this added in the future.

In Betracht gezogene Alternativen

Docebo

Warum Absorb LMS gewählt wurde

Former LMS feedback indicated non user friendly interface and a lack of usage across OCNs active centres due to this.

Zuvor genutzte Software

Moodle

Gründe für den Wechsel zu Absorb LMS

ABSORB's price was overall the best out of all for the features and functionality contained within the whole subscription price. The customer service engineers post implementation are also extremely helpful and will always provide alternative solutions or workarounds on the platform too.

Vorteile

Robust reporting and Dashboards - Implementing robust reporting and dashboard features in Absorb LMS involved configuring custom reporting tools and dashboards to track learner progress, performance, and engagement metrics effectively. Customizing reporting for license usage and billing to meet specific organizational requirements has posed complexity, data integration, and usability challenges. Close collaboration between the Absorb billing and internal delivery teams was essential to define reporting requirements and configure custom reports accurately.

Nachteile

e-Commerce - Business to Customer is one of our lead profit generation initiatives, and we want to create a unique learning experience for individuals interested in shaping their DEI learning journey. Challenges were introduced in secure payment processing, and outdated knowledge-based articles were found in Absorb. Extensive collaboration was required between the finance, IT, and Absorb LMS specialists to identify the payment issues. A temporary solution was enabled to capture the payments that still pose a risk.

Integrations admin authorization - While Absorb has essential integrations on a button click, it has dependencies on the admin authorization between different systems. Admin within Absorb should also have admin privileges in other systems, which is not always the case within the organization.

Vorteile

Out of the features described above, there are two exciting abilities that set Absorb LMS apart from the competition. While it adapts content based on team member performance, the choice of training content is particularly well suited to the creation of visually rich, highly engaging multimedia content, which enhances knowledge retention and reduces dictionary lookup interruptions in the actual work environment training.

Nachteile

A few gamification strategies were incorporated in the design. Other basic and complex content translation features. Compared to the previous years, relatively few new advanced assessment tools and resources developed. Limited access to additions to the features on training modules to reflect the specific branding of a company or organization.

Vorteile

It does the job. The course creation feature is good, the authoring tool doesn't disappoint, and the free content library is perfect. This is very important for companies that need to deliver training in no time. The performance is good because it's cloud-based, so it scales well in case of need. The LMS could also be a source of revenue thanks to e-commerce tool. It comes with a lot of integrations so the system can communicate with external environments.

Nachteile

The look and feel appears dated, despite constant improvements, and the administration tasks need to be done according to Absorb's logic and it could be very different from how other LMSs work.

Vorteile

top notch customer service, intuitive interface and integrates well with other systems

Nachteile

system is very clunky for administrators and qlitchy apps. The cost is high for support beyond basics and it's hard to get queries and issues resolved in a timely manner.

Vorteile

Absorb has 3 very strong features: 1. Reporting is fast and can be done across different areas of the platform. 2. Email management allows easy updates or maintenance of default and custom emails. 3. Auto-assignment functionality works very well with key fields.

Nachteile

We're using Analyze dashboards which are very difficult to troubleshoot with various filter issues. For example, we have a dashboard with 5 filters and if there are no users that fall within the first filter, then the dashboard ignores that filter. This then allows incorrect data to appear for admins.

Vorteile

The easy navigation, customization options, and learner engagement capabilities have empowered our organization to deliver impactful training programs. Backed by a solid customer support, we consider this LMS as a trusted partner in education and training, that has helped us drive educational success and innovation globally.

Nachteile

We've learned that a perfect Learning Management System is not a reality. Though most functionalities are essential to our success there are many others that don't fit our particular user case.

In Betracht gezogene Alternativen

Docebo

Warum Absorb LMS gewählt wurde

Capabilities and especially promised developments where not aligned with our program's needs.

Gründe für den Wechsel zu Absorb LMS

Navigation and easiness of use felt more modern and engaging.

Vorteile

One of the aspects I appreciated the most about the Absorb LMS is its user-friendly interface. Navigating through the system was intuitive, which made it easy for both adminis and learners to access courses, track progress, and engage with content seamlessly. Additionally, I found the customizable reporting tools to be exceptionally useful. The ability to generate detailed reports on learner progress, course effectiveness, and other metrics allowed us to make informed decisions and tailor our training programs effectively. Overall, the combination of usability and robust reporting capabilities made Absorb LMS a valuable asset for our organization's learning and development initiatives.

Nachteile

While the LMS offers many valuable features, one area tat could be improved is its performance on mobile app. Addressing it could enhance the platform's versatility and make it even more adaptable to diverse organizational requirements.
Also, if they had full integration with Opensesame my content management would have been smooth.

In Betracht gezogene Alternativen

360Learning, Cornerstone LMS, Docebo und Litmos

Gründe für den Wechsel zu Absorb LMS

Cost, performance, customer support and user-friendliness.

Vorteile

There are alot of off the shelf templates that can be used. Can customize templates for corporate use. Content can have branching for easier completing multiple items from the same sheet

Nachteile

I do not find it intutive and so I spend too much time creating items that are not as easy to create from as I would like to see.

Vorteile

You can assign training based on departments. Set deadlines and have a little questionnaire.

Nachteile

There should be limitations on how long the training video should be. some divisions put up videos that are over 2 hours long.

Absorb should advise that training is absorbs in smaller doses.

Documents for the videos should be easily visible as well after the video ends instead of watching the video again and waiting for the steps.

Vorteile

Implementation was failry easy and all staff are great with communication and getting things done. TGhey worked within our budget.

Nachteile

We should have done more training on the Create portion prior to implementation.

In Betracht gezogene Alternativen

BambooHR und Litmos

Gründe für den Wechsel zu Absorb LMS

functionality vs. cost was the key factgor in decision making. Absorb had more Create options and was lower on cost as well!

Vorteile

Absorb has made it so easy to design custom content and roll-out training courses necessary for our organization. Absorb is easy for our learners to use, and the system has made integrations simple and straight-forward.

Nachteile

We've had zero issues with Absorb implementation & use.

In Betracht gezogene Alternativen

Cornerstone LMS

Warum Absorb LMS gewählt wurde

NAVEX did not allow for custom content creation.

Zuvor genutzte Software

NAVEX  One

Vorteile

Our biggest pluses for Absorb are the integration with Salesforce and users being able to take courses directly from salesforce and the ease of use for our admins to create and manage courses.

Our implementation experience with [sensitive content hidden] as our Implementation Manager was exceptional. We always felt informed, supported, and capable of transitioning to our new LMS.

Customer support ranging from the development team to the billing team has been outstanding.

Nachteile

The only thing we'd love to see is the ability for the Absorb design/customizations be able to transfer over to the Salesforce experience for users, for course branding consistency.

Vorteile

The simplicity of the system - back end and front end - have made the implementation and launch of our Absorb LMS very straightforward. My company has some unique use cases and my implementation manager, [sensitive content hidden], workshopped a number of issues with me and together we came up with effective solutions. The ease of uploading content has meant that I have had the opportunity to test various course set-ups very quickly.

Nachteile

Our courses require individualised feedback for assessments and currently Absorb is not set-up to allow for this in a comprehensive manner.

In Betracht gezogene Alternativen

Docebo

Warum Absorb LMS gewählt wurde

Our previous LMS did not have any of the functionality we needed. It was set-up without planning or assessment of our requirements.

Gründe für den Wechsel zu Absorb LMS

The features available in Absorb LMS were similar to these other products, but Absorb Create and the pricepoint were what set Absorb apart.

Vorteile

The Absorb LMS is easily customizable and Admin/Learner user-friendly. This allowed me to expand my Training effort and capabilities with not only scope but greater efficiencies in that I can customize the LMS to meet the varying needs of my different stakeholders.

Nachteile

If there is a negative, it is in the format of the Training Transcript when printed, or exported as an electronic file. The courses appear in alphabetical order without the ability to filter for a time period, or sort chronologically. This frustrates Supervisors who then have to review the entire transcript to find what training an employee has completed in the last year. I understand the Transcript are being reworked by Absorb for 2022, so this may become a non-issue.

In Betracht gezogene Alternativen

Adobe Learning Manager, Cornerstone LMS und Litmos

Warum Absorb LMS gewählt wurde

I was seeking a fully supported proprietary platform with the enhanced features and functionality my training program had grown to demand.

Gründe für den Wechsel zu Absorb LMS

Absorb met the overlapping sweet spot between cost, features, supported company size, and alignment with the structure of our training program.

Vorteile

What I appreciate most about Absorb LMS is the invaluable support provided by resources such as [sensitive content hidden]. Their guidance has been instrumental in our journey with the platform, particularly during the initial stages when onboarding took longer than anticipated. Their expertise has enabled us to overcome challenges efficiently and make significant progress, ensuring that we maximize the benefits of our Absorb LMS account.

Nachteile

While Absorb LMS's customizability is undoubtedly a strength, it also presents a unique challenge: starting with a clean slate. Unlike more rigid systems with predefined templates, Absorb LMS offers a blank canvas, requiring organizations to invest time and effort into tailoring the platform to their specific needs. However, this process, while initially demanding, ultimately ensures that the learning experience is precisely aligned with the organization's goals and values, resulting in a more effective and engaging training program in the long run.

Vorteile

For the most part, Absorb is easy to use and intuitive. The Create tool with the addition of AI is a huge help in the creation of new content. Our Absorb support team is always available to help when needed.

Nachteile

Some aspects of Absorb are cumbersome - for example, when creating a class, it is really easy to click on the wrong button, so you end up enrolling the entire company in the class vs. just making it available to everyone.

Vorteile

Everyone should adopt Absorb LMS because it is a reliable learning management system.
I like simplicity of the features of Absorb LMS.

Nachteile

Absorb LMS meets our needs.
No flaws about Absorb LMS.

Vorteile

The customer support- our Client Success Manager [sensitive content hidden] is always available to help answer questions, resolve issues, and suggest things we can do with our LMS. It is a load off of my mind to know that no matter the issue, we have our CSM to help us out.

Nachteile

I'd like to be able to build more custom reports myself (e.g. pulling enrollment numbers and evaluation responses for certain courses automatically) but our CSM has still helped figure out workarounds to pull the information we need.

Vorteile

The platform is well crafted, providing options for just about everything I needed. Whenever I had a need, there was a way to get it done.

Nachteile

The mobile app needs some work. Other than that, everything worked very well.

Vorteile

lots of quick support from CS and your rep

Nachteile

customization may be limited but there are still lots of way you can customize

Vorteile

Extracting data and records for dashboarding is extremely easy with top notch customer service.

Nachteile

Sometimes it can be confusing to navigate the admin interface

Vorteile

The ease of the set up, building of the platform, and the support received from our Absorb Team.

Nachteile

There were a few snags in the process that pertained to our custom use of the platform. However, those issues were quickly addressed and solutions were offered by the team.

Vorteile

Absorb allows my company to track our customer learning progress to see if they are taking time outside our account manager meetings. It prevents repetitive meetings reviewing the same feature numerous times because customers need time to review topics.

Nachteile

It takes time to set up, but you get out what you put into any product.

Vorteile

The Absorb LMS is the most interactive platform for online learning. Lots of courses on the particular technologies are easily available. Offers challenging and productive Assessment and Quizzes. Content management and storage are done easily on Absorb LMS.

Nachteile

There's nothing to dislike about Absorb LMS. It is efficient and widely used LMS. Customer service are highly interactive and gives resolution properly.

Vorteile

The platform is intuitive and fairly easy to navigate. The help guides are useful and if further detail is required, the support team are always on hand for guidance.

Nachteile

A little more work around the dynamic targeting of user groups would be great.

Vorteile

Absorb's customer support has always exceeded expectations when needed. Fortunately, we have needed their assistance often, but they have always been a great partner when working through any issues. A great example is working with Absorb's support as we transitioned to a new HRIS platform. I had the pleasure of working with [sensitive content hidden] and he was fantastic. Always quick to reply and willing to help! He made the migration a smooth process! Highly recommend [sensitive content hidden]!

Nachteile

The new Learner Portal updates are not simple for learners to navigate. We use online courses consisting of several modules/chapters. It has become a challenge for our learners to move to the next module. Please add a button that allows them to move forward to next module.

Vorteile

It's pretty intuitive from both a user and admin perspective. It's reliable and has a ton of different reporting capabilities.

Nachteile

There are certain aspects of Absorb I wish were more customizable.

Vorteile

The Absorb products have a lot of capability and can be configured appropriately for our particular business needs. Absorb implementation was accomplished in less time that some other employee-based systems we have in place. The Absorb platform has never had a performance issue that affected our business.

Nachteile

While there is plenty of report capability designed into the product it would be nice to have the capability expanded to allow for more ad hoc reporting.

Vorteile

The content creation tools make creating courses easy and the final product is beautiful. I am also impressed by the support team and the whole onboarding and training system offered. They made it onboarding a breeze.

Nachteile

There has not been any hiccups so far. The training and support has been so robust and the staff so helpful and friendly.

Vorteile

Absorb LMS is well-regarded for its user-friendly interface, robust reporting and analytics features, and its ability to easily integrate with other systems. It also offers a range of customization options to suit different organizational needs. Absorb customer service is very responsive and provides top tier customer support.

Nachteile

Absorb LMS is alway considering feedback from their customers. It's great that they have an area to provide some feedback and they actually look into it and provide updates from their team.

Vorteile

Absorb is an amazing powerful LMS, but is amazingly easy to use as well. The dashboard customization, course settings, and user management are straightforward and impactful. And if you get some of the add-ons, you won't ever think of switching to another LMS!

Nachteile

For our specific use case (recurring training vs one and done or certificate renewal), the out-of-the-box reports don't allow us easy visibility into individual chapter completions. It focuses more on course completion

In Betracht gezogene Alternativen

SkyPrep

Warum Absorb LMS gewählt wurde

Functionality was lacking. Customization options weren't as robust and Absorb Create was a HUGE game changer for us!

Zuvor genutzte Software

Docebo

Gründe für den Wechsel zu Absorb LMS

Customization options. Ease of use. Absorb create

Vorteile

Customer Support has been outstanding and the platform is very easy to use, our users are completely satisfied.

Nachteile

Nothing, everything is suited to our needs at this point.

In Betracht gezogene Alternativen

Axonify

Gründe für den Wechsel zu Absorb LMS

Our users were already comfortable with the platform and Absorbs ability to customize was enough for our company, not to mention pricing was more attune to our budget.

Vorteile

I loved how easy it was for our team to start using Absorb. The implementation process was great! I also loved all the features that Absorb provided us with that our old LMS didn't, such as forums and curriculums.

Nachteile

My team is new to Absorb, so there may be a better solution, but what we found was the Survey capability wasn't where we wanted it. The basic survey wasn't what we were looking for so we created one with Absorb Create to get the same reporting capabilities, but the problem with Create was the design and formatting limitations.

Vorteile

Ease of use, and user friendly. Layout is self explanatory

Nachteile

Limitations, and time for certain updates to come out

Vorteile

The Create tool is a handy resource for creating and managing courses with accessibility in mind. It also allows us to update them efficiently. The platform's content management system is flexible and easy to use. We were impressed with the responsiveness and knowledge of the implementation team and support staff. Onboarding was a great experience overall!

Nachteile

As with many content management systems, it takes some getting used to. There are nuances that are not easily observed. Training is absolutely required.

Vorteile

I really appreciate how closely the CSM worked with my team so we weren't launching this product blindly. They were personable and easy to get in touch with. I'm new to the L&D space and love how simple and straightforward it is to implement interactivity in our content through Absorb Create

Nachteile

There's a bit of a learning curve when getting courses set up and optimized in the system. If I wasn't tech savvy I think I would have struggled because of just how much customization there is.

In Betracht gezogene Alternativen

CANVAS und Looop

Gründe für den Wechsel zu Absorb LMS

Most user friendly admin interface Best customizability Most amount of features for the price

Vorteile

What I like most about Absorb is the ease of use as admin. I also value the responsiveness of the customer service team.

Nachteile

My dislikes are trivial to be honest. I wish the certificate creation tool was easier to use and I had the ability to assign deactivation dates to non-regular users.

In Betracht gezogene Alternativen

LearnUpon und TalentLMS

Warum Absorb LMS gewählt wurde

They were lacking in several features that we needed. Additionally, their reporting was very cumbersome.

Zuvor genutzte Software

360Learning

Gründe für den Wechsel zu Absorb LMS

The feature set was the biggest factor in our decision making.

Vorteile

The great degree of customization available.

Nachteile

Some UI features could be improve for a richer experience

Vorteile

Absorb provides ease of use for all learners regardless of technological skills. Absorb provides the data and reporting that our organization needs.

Nachteile

Absorb is not as attractive/visually appealing as some of the other systems on the market.

Vorteile

Absorb has a ton of features that are included for the standard price. The leaners portal and admin portal are easy to use, navigate, and customize.

Nachteile

There are a few items that could be a little better such as group management, but overall a great system.

Vorteile

It has most features that are out in the LMS world and their customer service is great!

Nachteile

The 3rd party content provider integration. It takes too much time to make course edits and syncing is over a week, not instantly.

In Betracht gezogene Alternativen

Docebo

Gründe für den Wechsel zu Absorb LMS

Better price and customer service. I felt a connection with our sales person and implementation person.

Vorteile

Easy to implement, easy to learn as an admin. Support Team always ready and helpful. Very customisable to cater for different audiences

Nachteile

It's missing bulk actions for courses and user management that would make life easier

Vorteile

Absorb LMS has a user interface that is user friendly, easy to use and manage content. Support website also has an extensive knowledge base with training videos and searchable documents. Support tickets are also handled promptly.

Nachteile

Reports and Data Analytics is minimal, unless Data Analytics module is purchased which is expensive.

Vorteile

What I like most about Absorb is how clean and user friendly the learner experience is! Our goal was to minimize manual task for our admin team and provide our learners a more trendy and all-in-one platform to house their learning materials and certificates. Absorb checked off all our requirements, which are unique, and provided us solutions to all our questions.

Nachteile

While the Knowledge Articles are helpful and a great tool, they are at times overwhelming because the large number of them can make it hard to locate the exact help you need.

Vorteile

Versatile. Great support. Leader in the industry. Lots of content available, as well as the ability to add our own content.

Nachteile

Learner AI assist would be great as navigation is not always intuitive to some learners. THis is on the roadmap, so that will solve that.

Vorteile

The ease of implementation, dedicated customer service representatives, and mid-range cost.

Nachteile

I have struggled with the reporting feature, although you can pay extra for custom reports.

In Betracht gezogene Alternativen

Docebo

Warum Absorb LMS gewählt wurde

There were too many limitations and there was a fee for any recommendation. Also, the customer service was poor.

Gründe für den Wechsel zu Absorb LMS

Docebo was more expensive, and we did not need the additional feature that they offered.

Vorteile

The Admin panel is very intuitive for self learning and navigation. The flexibility in the end user view was so configurable that we made this an very easy to use system for our audience.

Nachteile

The reporting structure within the Admin panel is extremely rigid. Ultimately, this was not as useful for us and we had to export all of our information out of the system and manage it elsewhere.

Vorteile

I love the ability for students to emotionally engage with the course objectives through video storytelling. I love the self-grading aspect and user-friendly interface for the students. I appreciate new features such as Analyze to monitor student activity.

Nachteile

While it is pricey, I have found much value in the cost. I wish I could make some changes to the flow and student engagement activities.

Vorteile

Helped with course creation, easy enrollment, and helped with our hands-on training teams with managers manually updating certifications.

Nachteile

Not able to edit multiple courses for multiple employees. This was helpful for trainers/admins who did hands-on training for employees who were enrolled in the same courses and completed them on the same date.