Wrike is a cloud-based project management platform for teams of 20+ that is suitable for both large enterprises and SMBs. It supports remote work for various teams. This solution comes with Gantt charts, calendars, workload view for resource management, custom dashboards, and real-time updates. It allows for structuring via folders, projects, and tasks as well as auto-assignment based on task statuses.
Wrike for Marketers is a separate product with tailored templates, proofing tools and an Adobe extension. Wrike integrates with a variety of tools including SalesForce, Dropbox, Slack, and Adobe Creative Cloud and offers an open API. Wrike is suitable for marketing, operations, creative, and large to midsize IT teams.
The solution is priced per-user and is on a monthly subscription basis.
Gabriel L. Branche: Internet Mitarbeiteranzahl: Selbstständig
Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.
I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.
I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.
Verifizierter Rezensent Branche: E-Learning Mitarbeiteranzahl: 2-10 Mitarbeiter
We tried to solve the problem of a shared project and task management platform, but Wrike was too complicated, clunky.
Wrike provides a web-based platform that lets the whole team see the projects and tasks we have before us.
The interface is clunky. Multiple clicks are required for almost anything, and the views are not intuitive. Very difficult to get team adoption because ordinary users find it too complex.
We have also found the customer service lacking. We tried to solve a billing problem and it has taken five months. I have also seen community requests for features totally ignored, including the most obvious feature: being able to convert a task to a project. People write in about this every day but the developer team does not even reply in the community.
Finally, the ios application, while improving, is still subpar.
Angele B. Branche: Marketing & Werbung Mitarbeiteranzahl: Selbstständig
I was introduced to Wrike by a client who swore by it (and still does) but I'm sad to say my experience with Wrike ended there. In my experience, it was needlessly confusing and just not intuitive.
I suppose it was nice to see the activity my client was working on as well as her team, as it helped me do my job more efficiently.
Though we worked together for months, I never really got a grasp of the software. I feel like I couldn't find what I needed easily, I could never replicate the same action twice, and it was just tough to pick up.
Joelle L. Branche: Computer-Software Mitarbeiteranzahl: 51-200 Mitarbeiter
We had a good implementation specialist helping us to configure the product. It wasn't as easy to train others on it, so we weren't able to use it everywhere we wanted to. In some areas, it's intuitive, in others, it's very clumsy.
A few things solidified my decision in discontinuing use of the software:
At the end of the day, creating a project plan and moving between formats/views caused my plans to list in alphabetical order, then reset, then tasks disappeared, then reappeared. Tasks would move, then return to where they were, and then duplicate. This was a badexperience when you're trying to make a basic project plan, and I ended up in MS Project, then simply exported it for my immediate need. It was much simpler.
Another reason was their lack of support. I had issues with the billing and customer success sides. At one point, our statements were being sent to the wrong person, after I had asked to be the main contact. Then they deactivated our account with no warning, and when I asked they said "it's written on the invoice". I supposedly had access to a CSM, but they never called. When I asked to be contacted by a manager, I was told they would call me and they never did. I also ended up with a credit on the account, after they shut it down saying we hadn't paid
I liked the ability to collaborate, both internal and external. I also liked the Trello style boards for tasks, as well as the ability to mention people and easily improve communication flows. The implementation was decent.
The scheduling feature was very buggy, the drag and drop feature was not flexible, and the customer service was non existant. The billing wasn't right, they do not contact you unless they want something, and the product purpose can be replicated using other tools (Monday, MS Project, Excel/Trello)
Austin H. Branche: Marketing & Werbung Mitarbeiteranzahl: 10.001+ Mitarbeiter
Wrike worked for a while, but our company grew out of it quickly. Development updates are random and rare. Plus, some features seem really outdated/none existent compared to other solutions. We wanted something that was more modern with more features and customizable options.
Wrike has a modern UI that builds appeal to users.
The tool itself is simple and easy for most to understand.
Wrike doesn’t have a spellcheck tool built-in by default. There’s one available, but each user has to sign-up for beta testing on their own time. It seems very strange that it’s not standard by now.
Wrike sends email notifications when a user is @ mentioned. However, the email takes about 20 minutes before it’s delivered to an inbox. You need to have the program up and running on your desktop if you want to have an immediate notification.
Wrike’s review tool is very basic yet extremely hard to use. Our company gave up on using it all together and rely on another software.