Über Hotelogix

Hotelogix von HMS InfoTech ist eine cloudbasierte Hotelmanagementlösung für Unternehmen im Gastgewerbe. Die Lösung bietet Anwendungen wie Front-Desk-Betrieb, Point of Sale, Housekeeping und mehr. Nutzer können von einer einzigen Plattform aus auf die anderen Module wie Reservierungen, MIS oder Speiseservice sowie auf die Hotelwebsite zugreifen. Die Rezeptionsschnittstelle kann als zentrales Dashboard fungieren, um den Hotelbetrieb zu steuern. Nutzer können die Schnittstelle auch an die Hotelbedürfnisse anpassen und mehrere Aufgaben verwalten.

Das System lässt sich in Zahlungs-Gateways gängiger Kreditkarten und andere Anwendungen von Drittanbietern für externe CRSs, EPBAX, Buchhaltung und mehr integrieren. Die bidirektionale Channel-Manager-Konnektivität hilft Nutzern, Inventar und Tarife über mehrere Kanäle hinweg zu verwalten, und ermöglicht es ihnen, Buchungen an der Rezeption in Echtzeit zu empfangen. Nutzer können Housekeeping-Mitarbeitenden Zimmerreinigungsaufgaben zuweisen und sie von der Rezeption oder Housekeeping-Konsole aus verfolgen.

Hotelogix ist in mehreren Sprachen wie Englisch, Französisch, Spanisch, Portugiesisch, Deutsch, Russisch, Arabisch, Thai und Türkisch verfügbar.

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Hotelogix Video
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Hotelogix Preis

Hotelogix bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Hotelogix ist ab 3,99 $/Monat verfügbar.

Startpreis:
3,99 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Hotelogix

Hotelogix Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,4
Funktionalität
4,3
Bedienkomfort
4,3
Kundenbetreuung
4,5
5 von 245 Bewertungen Alle Bewertungen anzeigen
Anil Kumar
Anil Kumar
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 10.7.2018

Simply Awesome

A uniform inventory & auto OTA bookings make easy the work & to play as per the market analysis. As it is a cloud base software, can be logged in from anywhere. Each & everything is crystal clear to everyone on the system. The management dashboard is awesome for the status of occupancy, ARR, Forecasting with last year comparison.

Vorteile

The Reservation System of the software is absolutely good. Just map your inventory from the PMS, the same will be updated in OTA's through a channel manager, just you have to manage the rates as per occupancy.

Nachteile

Need to update a reminder by email/a popup for the hold till booking while releasing from the system. And We can mark a number of rooms as DNR, but we cannot remove them all at a time.

Antwort von Hotelogix

We thank you for choosing Hotelogix & appreciate your effort to write a review for us. It¿s great to get this kind of feedback from you on our Management Dashboard that has enabled you to view all critical reports from a single dashboard. Check out our Mobile Hotel app that brings the convenience of managing your hotel operations even on the go. We look forward to your feedback on the same.

Beantwortet am 3.8.2018
Asela
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 18.7.2022

Ease of use !

It's good.

Vorteile

Easy to use, and manage, compared to other players in the market.

Nachteile

Support service some times. We need some support in critical areas, where 24/7 customer service cannot manager.

In Betracht gezogene Alternativen

eZee Absolute

Gründe für den Wechsel zu Hotelogix

Hotelogix was chosen due to it's great customer service we used to have, when we used the software some time ago. However with the new team's taking over (with Account Managers are changing) the level of consistency and support we are getting is affected. If you need to keep the product / service thriving in the market, please make sure you have great customer service (AMs) with good product knowledge !
Verifizierter Rezensent
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 16.6.2018

Very Slow Support full of bugs. Never admit they are wrong will cut you if you miss a payment...

i cannot say i got any benefits from it just caused me no end of issues and wasted money

Vorteile

Has some good features links to most of the otas, they do most of the work for you but takes ages to set up.

Nachteile

Support is very slow, especially weekends, any issue can take days to resolve. I recently missed a payment while i was away from the office, without any warnings they blocked my account. After speaking with support, the boss and everyone in hotel logix basically who i could get to talk to, explaining i did not have my card with me, was assured i would get my system back on, 2 days later still no access my staff are running the hotel virtually blind, they dont seem to care my staff cannot get onto the system, emails are ignored skype ignored. There are better systems out there for a lot less money. They are typical of a lot of companies i have worked with in India good to start with but then the support disappears once they think they have you. They also never admit if they make a mistake, many times my breakfast rate is all over the place with no explanation, when i report it, it takes a couple of days for them to fix without any explanation and losses on my part i.e giving away free breakfast because of the bugs in the system, but never an apology just make up an excuse. Also charge to connect to trip adviser no one else does, any way they can make a few extra dollars they will, read the small print and make sure you know exactly what you are getting. I was promised all sorts when i signed up but in reality i got half of what they said and they wanted charge me for many other things. The system has bugs the support terrible. DON'T WASTE TIME MONEY BAD SUPPORT FULL OF BUGS

Antwort von Hotelogix

It is unfortunate that while you find the system nice, your experience with Hotelogix support team has not been positive, We have noted your feedback and keen to meet your expectations on support.
Hotelogix is a transparent Client centric company wherein our customer are the pioneers of Hotelogix future road-map. An account manager is assigned to each of our clients and they are specially trained region wise to help assist them on all issues. A 24x7 online live support is also available for any support related issue at any point of the day where are customer relations officers are present to resolve your queries during daily operations. We would really like to understand the rate issue being referred to and help sort it out for you.

Regarding accounting, please be rest assured that our Accounts team has a set process in place to ensure a proper protocol is followed for minimal friction, in line with client¿s best interest. The monthly bills are payable within specified timelines.

Beantwortet am 27.6.2018
Verifizierter Rezensent
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 9.6.2022

One of the best PMS. Software and very supportive team

It was a right decision to take this software and credit goes to my IT. Team

Vorteile

Cloud base and very supportive team specially [SENSITIVE CONTENT]!

Nachteile

Very easy to use hence it is cloud base the speed os very good without any interruptions.

Khalil
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.4.2019

Easy to use and good customer service

Vorteile

The software is very easy to learn and understand, it simplifies the tasks that before, I had to use manual methods which were time consuming.

Nachteile

Nothing as everything is working as I expected)

Antwort von Hotelogix

Hi Khalil,
Thank you for taking the time out to leave us a review.
The fact that you've highlighted the simplicity and ease-of-use of our product is commendable, since this is what we strive for. Automating daily operations is a cakewalk with Hotelogix and we are happy you have been successful in minimizing manual dependency and saving time. We look forward to our continued association.

Beantwortet am 20.6.2019

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