Square Point of Sale – Bewertungsseite 2

Vorteile

I love being able to take electronic payments when I am at events selling my work.

Nachteile

Sometimes the POS is delayed when there is not a good connection. I would love for it to still work as great in an offline mode outside of typing customers' information.

Vorteile

I can run my business from anywhere knowing that credit and debit card payments will not slow me down.

Nachteile

I don't have any complaints about Square. They even sent me my credit/debit card reader for free!

Vorteile

It provides an easy-to-learn, snappy interface which beats the pants off of most others.

Nachteile

Updates are harrowing and usually cause a fair number of hiccups.

Vorteile

Square Point of Sale has been very easy to use, easy to integrate and wonderful for keeping track of day-to-day sales. Very low customer complaints, and no problems during in-person sales. Hand-held device is very convenient, easy to transport and take to different locations

Nachteile

Given the NYS laws, and how/what our orders are, we are not a fan of the $0.x cent charge per order- would be much easier to just have the flat percentage. Also given the nature of our business, would be helpful to have a straight charge, not different for "card present" or not.

Vorteile

Square is simple! You can take it anywhere, and is user-friendly.

Nachteile

The customer support is sometimes slow. However, once you are able to connect they are always very helpful.

In Betracht gezogene Alternativen

QuickBooks Online

Vorteile

As a solo business owner, my time is so valuable. I love that I'm able to store cards on file with square and simply charge and email receipts within seconds. Making it seamless for myself and my clients.

Nachteile

The fees can sometimes be on the higher side, but it's a small price to pay for secured sales.

Vorteile

Loved everything about square ease of processing

Nachteile

There wasn’t anything that I disliked with square.

In Betracht gezogene Alternativen

Basecamp

Gründe für den Wechsel zu Square Point of Sale

Happy with square and first choice introduced to

Vorteile

Ability to offer CC on-site, invoice payment on clients on via phone, tablet, or computer, and auto reminders of upcoming payments. ALso, I like the software integration with my Field Route Optimizer.

Nachteile

if you accidentally scroll too far up in an invoice, contract, or estimate it auto-refreshes and deletes everything you just did.

Vorteile

My app and card reader make accepting payments at events so easy and quick. Not to mention secure for my customers and clients.

Nachteile

There is nothing I can complain about. The app is organized.

Vorteile

Nice POS System for our customer interface

Nachteile

Customer Support is not great, cannot get you info when you need it. Slow to respond.

Vorteile

I like the ease of use and that it works instantly for processing payments

Nachteile

Can take a while to hear back from customer service if you ever have an issue

Vorteile

It's something you can use to help get the ball rolling with your business

Nachteile

Hidden fees and probably the most poor customer service I've dealt with in a very long time. Heavily loacking communication

Vorteile

square is so easy to use. and it's ubiquitous.

Nachteile

square goes down, and we lose sales and tips, and square does not compensate its users for losses

Vorteile

It takes payments for customers and manages inventory levels for customers.

Nachteile

Total pain to integrate with other bits of software, really outdated on premises software that doesn't play well with online solutions.

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PayPal Zettle

Gründe für den Wechsel zu Square Point of Sale

Client preference, so unfortunately not something we could fundamentally overrule on this occasion.

Vorteile

It is very simple and easy software that anyone is able to use.

Nachteile

The most annoying thing about it is to change the way the checkout looks, you must use an ipad and there is not a computer friendly option.

Vorteile

I love that it is again very user friendly and the processing fees are low and the processing speed is fast.

Nachteile

I dont like that you cant go back and look at a last name from the card used in processing of a payment u would have to go on line and do 4 different steps if you needed to clarify an error .

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Clover

Gründe für den Wechsel zu Square Point of Sale

better pricing and seemingly better technology

Vorteile

easy to use, can use with iPad as well, great for tradeshows when we promote our business and sell products

Nachteile

the fees can be a little high, no other complaints at this time

Vorteile

Getting paid for a product has never been so simple

Nachteile

We have zero complaints on this program it has always worked great for us

Vorteile

Square was the first POS that I ever had. I've used everything from the first small swiper that was offered many years ago to the actual POS system in a kiosk I had to taking mobile payments via NFC. It's very user friendly and great for beginners and self explanatory.

Nachteile

I ordered the square bank and card product so that I wouldnt have to go out of my way to open a business account for a small consultation business I have and that was a terrible idea. I never saw a dollar of the money I was paid that went to it. I never had access to any of the funds and I couldn't ever reach anyone to figure it out. It would show the payments I received but my drawer was always at 0.

Vorteile

Everything all in one space and a easy to use interface

Nachteile

Sometimes they do random checks which means temporary Ban to withdrawing money and also the fees are on the high side

Vorteile

I feel like the past year, I 've contact more companies for help than any other time in my life. We've been using Square since 2016. I like them, it's user friendly and fairly intuitive, not sure I would have raved about them before though. This year I've had three instances that I reach out to Square customer service, every one of them was a fairly good experience, but the last one was really great! I had a customer return something she bought as a gift for her sister, over the next few months she called several times complaining that we never refunded her money. The last time, I wasn't there and she came in during an event, when we were busy, claiming we stole money from her. When I found out, I reach out to square, provided them with all of the transaction information, the gentleman I spoke with initially just wanted to tell me that the money was sent to her. When I explained that she claimed her bank had no record of the refund coming back to her, he looked into it further and gave me a transaction code for her to give her bank. When we called to give it to her, she got annoyed because it was such a long code, but her bank must have cleared it up because she brought someone else into the shop a week later, acting like nothing ever happened. It's reassuring to know they have those details on hand to help in a situation like that.

Nachteile

Some of the features cost extra, which can be a bummer. The Square-Woocommerce plugin for wordpress is horrible, I want more control than their

Vorteile

Square POS is easy to use because it has an intuitive interface, making it easy to set up and use, even for those without technical expertise.

Nachteile

Some consumers have reported issues with funds being placed on hold or accounts being frozen due to Square's risk assessment processes.

Vorteile

I love that square offers personalized loans directly through the terminal. No credit checks required, as it is based off your sales.

Nachteile

I have no compalints. Everything is user friendly, and competitive rates.

Vorteile

is really easy to create monthly reports.

Nachteile

the charge amount, or when someone else pays a patient account, Square does not send the funds until we confirm the name of the card owner

Vorteile

The user-friendly interface and simplicity of the program keep managing a business simple. Easy to create an order/invoice and check out.

Nachteile

When a new user opens the app for the first time I would recommend a programmed tour of its features. It can all be overwhelming at first.

Vorteile

We primarily use the Square Point of Sale for our fundraisers. This product allows:i. Increased accessibility for participates to donate (credit or debit) ii. Allows our administration to be able to track key data such as money coming in and donor information to support with our accounting, bookkeeping, and tac receipt administrationiii. Ease of access - as a non-profit who is primarily volunteer base, we have ever changing support staff, with the comprehensive app, on-boarding to usage is smooth and easy!

Nachteile

As a non-profit, we take an extra step to ask our donors if they would like to cover the service fee, and often times donors do. However, the minor complexities here is there are service fee differences whether someone pays through credit or debit - just something to be mindful of, especially when manually inputting the amount.

Vorteile

I am so happy I discovered square. I don't have the actual card reader, I just use the online payment option. This has been a game changer for my small business. If we are at trade shows/craft fairs, people can now pay with card. I could not even count how many times I miss out on the sale because people are not carrying enough cash. It is so easy to put in the sale amount, enter their card details and complete the sale. The money can be transferred to me in a day or two. Not bad fee either. Very reasonable.

Nachteile

I would say the only thing I wish would be better is having a faster turn around time to have the money in my bank account. It is still very reasonable, but same day would be better.

Vorteile

Ease of use and setting up - really good for such a complex product

Nachteile

The transaction fees - they are not exceptional high. But we try to pass the cost to the customers - only option is a cash discount. Made it look sketchy.

In Betracht gezogene Alternativen

Clover und GoDaddy Website Builder

Warum Square Point of Sale gewählt wurde

Lavu is not easy to use or make modifications. Hidden costs

Gründe für den Wechsel zu Square Point of Sale

Pricing and the ease of setting up. Great system too.

Vorteile

Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.

Nachteile

What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.

Vorteile

Square is super easy to use and is great for small businesses.

Nachteile

On the app, we had to manually enter the card number because the "tap" feature wasnt the best while doing transactions. The square device itself was always breaking and not reading the credit card correctly.

Vorteile

Convenient, easy and fast transactions. Real time results and amazing accessibility. Love how I can take it anywhere and how low maintenance it is

Nachteile

No cons were found as of yet. I love this product and service

Vorteile

Square Point of Sale is invaluable for my massage therapy practice, as it allows me to take credit card payments from clients, and lets them add a tip if they choose to. I also like how easy it is to access my transaction history, and it keeps things organized for tax purposes.

Nachteile

I haven't really had any problems with it, except one time I had to reload it after not using it for a period of time, and I couldn't remember my password info, so my client had to wait an extra long time.

Vorteile

It's easy to set up and add your inventory. So when you process a sale it adds the product and set price.

Nachteile

I haven't found any cons yet. Everything have run smoothly.

Vorteile

I love that Square is easy to use on any device. If one goes down or whatever, anyone can just grab their own personal mobile phone and be taking transactions quickly and easily with no issue. We have sold merchandise and concessions with Square for years. I have no plans of changing.

Nachteile

No cons that I can think of. It's a great tool.

Vorteile

Square is easy and secure to use when invoicing our business clients. In 10+ years we have never experienced downtime, security issues, or missed or misapplied payments. Their processing rates are not always the absolute cheapest, but they are competitive. We have also integrated Square into websites/e-commerce for dozens of clients, and it works seamlessly. Additionally, they offer capital business loans that have helped us with cash flow on a couple occassions.

Nachteile

Their processing rates are not necessarily the absolute lowest. If a few tenths of a percentage are important to you, you may wish to shop around for the lowest transaction rates.

In Betracht gezogene Alternativen

Stripe

Warum Square Point of Sale gewählt wurde

Ease of use and integration was considerably better than using our Bank for CC processing. Integrates seamlessly with many e-commerce platforms, without complicated APIs.

Gründe für den Wechsel zu Square Point of Sale

Ease of use and integration.

Vorteile

Our Company values the Square P.O.S to make quick transaction with our Customer Base.

Nachteile

Our Company would appreciate transactions to benefit our Company more than our consumer when canceling a transaction within Square Point of Sale.

Vorteile

I've never had any issues with Square Point of Sale not working.

Nachteile

It is dependent on a plug-in device. If this were to get lost or damaged, I can imagine that would be a problem.

Vorteile

I like the design and features and ease of setup

Nachteile

There are several features that are available with other providers but NOT square. Like the ability to encrypt CC's so that you don't need to hold a rolodex of cards at the bar and spend much more time closing out tabs.

Vorteile

erything was outstanding customer support was fast and consistent

Nachteile

It'd be better if could accept wire transfer or eCheck and ACH transfers my only complaint

Vorteile

It is very easy to use and very convenient for daily reports.

Nachteile

There is nothing bad I can say about this product it's great.

Vorteile

The ease of use. Since I often travel to shows, I need to hire sales people at the event. Square is easy for me to teach and for them to learn to use.

Nachteile

The older slide thru card reader was sometimes awkward to use.

Vorteile

Square POS is by far one of the easiest forms of registers out there for use with both cash and credit card transactions. Transaction time is also very quick which allows customers to move though lines fast and with ease.

Nachteile

Sometimes finding the "correct" report for accounting/transaction purposes is difficult. There are many reports to choose from and at times it gets overwhelming to find the report that will give you the information needed for your accounting data transfer

Vorteile

It has so many options including loans, savings accounts, debit card; and keeps great records for tax related purposes

Nachteile

There's nothing that comes to mind because they are very helpful

Vorteile

We love the user-friendly layout of Square. It was easy to setup and implement straight out of the box with minimal instruction. The more we use it, the more features we find that we love.

Nachteile

We have found very few cons to using Square, but the biggest one is the fees. While this is a necessary part of doing business, the recent price increase of using Square to accept payments has made our pricing structure difficult to maintain without passing those fees onto our customers.

Vorteile

Square Point of Sale is easy to use. It's mobile friendly and simple. Customers are happy on the convenience. Customer enjoy getting an email with a receipt. It's low cost and worth the price. It keeps track of the customers.

Nachteile

There is nothing I don't like on the product..

Vorteile

It was so easy to get started - went to best buy for the mobile chip and account setup was a breeze. I was able to get started with my business, take credit cards and not worry about security.

Nachteile

Up to 10k/mo the cost is fine, but past that the fees really rack up and thats when i went with bigger processing company with one of the big companies that did not charge a flat % + swipe fee for each transaction.

Vorteile

I like how compact and mobile the small machine is, as well as it’s efficiency

Nachteile

Sometimes the app will lag and the payment will process through the machine but then cancel the payment on the app. Resulting in a loss of payment and extra work

Vorteile

That it is an all-in-one solution. It covers your whole business (with some caveats) but if you have a retails store it's all that you need.
For restaurants they're missing some features, but working on them.

Nachteile

That you can clearly tell it's built for retail. If you're a restaurant user some things don't work out.
Also the online store, they need to put that thing on a diet.

In Betracht gezogene Alternativen

Clover

Warum Square Point of Sale gewählt wurde

We needed more than what the competitor had to offer

Gründe für den Wechsel zu Square Point of Sale

To be honest, the devices are beautiful. Then the coverage of features is fantastic.

Vorteile

Functionality is user friendly and good customer service

Nachteile

I don't like that payment isn't instant

Vorteile

Square is convenient for our office because it allows the client to pay over the phone or online with out having to come into the office. It saves everyone a lot of time. It is secure and safe.

Nachteile

I did not fine any cons about square. It does what it needs to do.