
Square Point of Sale
Über Square Point of Sale












Square Point of Sale Preis
Square Point of Sale bietet eine Gratisversion, aber keine kostenlose Testversion.
Alternativen für Square Point of Sale
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- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Square Point of Sale ohne Funktion
Ich hoffe, dass Square Point of Sale Ihr Prdukt verbessern (Entwicklung und Zahlungsprozesse) und danach wieder an alles freischalten.
Vorteile
Enthält richtig viele und gute Funktionen und Futures aber sie funktionieren nicht 100%. Diese Funktionen müssen komplett neu entwickelt und sicher werden, dass diese Funktionen richtig funktionieren bevor sie diese Produkte an der Kunde abgeben
Nachteile
Ich habe mehere mal versucht etwas online zu bezahlen, aber die Prozess hat immer fehlgeschlagen. Funktionen und Tools hängen immer ab.

- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
A very user friendly POS system
Overall experience was amazing. Loved how it made everything easier!
Vorteile
Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.
Nachteile
Yet haven't found any bigger issues. Everything seems fine.
In Betracht gezogene Alternativen
StripeWarum Square Point of Sale gewählt wurde
Easier and smoother operation of Square Point of Sale.Gründe für den Wechsel zu Square Point of Sale
Pricing- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Love this software system! Highly reccomend!!
I have very much enjoyed working with square point of sale. Everything about it is so easy to use.
Vorteile
Very easy to use. Even if products are not in the inventory system yet, you can still ring them out.
Nachteile
I honestly can't think of anything off the top of my head...
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
not for me
i did not like it as much as quickbooks money
Vorteile
it allows you to take payments by card online or in person
Nachteile
too simple and not enough features, and still confusing to use
In Betracht gezogene Alternativen
PayPal ZettleGründe für den Wechsel zu Square Point of Sale
I didnt, i chose quickbooks money and i still use it- Branche: Buchhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Economical point of sale
I have the option to collect remotely, through a link or using the point of sale by swiping the card or without contact
Vorteile
This point of sale has no monthly fees, it only charges when the point of sale is used. I like that.
Nachteile
I don't like that they charge a different rate if I insert the card details directly
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Square is a Big One!!
Vorteile
I love the fact that it’s just a well known, trusted company and also the feel, look, and overall ease of use.
Nachteile
I think the pricing definitely could be better and have better options for people on the free plan.

- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Faulty equipment
Terrible and would never recommend. Extremely hard to receive immediate help from a knowledgeable representative.
Vorteile
Loved it when it worked . But I kept having to replace hardware.
Nachteile
Poor quality equipment and extremely hard to reach for a qualified person to answer queries. When you call you get a person who has to keep putting you on hold to get an answer and then after taking up over 1/2 hour of your time you have gotten v
nowhere! Extremely frustrating.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square Point of Sale - Great Credit Card Processing Software
We use Square Point of Sale for our HVAC business. It allows our techs to use it in the field via the mobile devices or our office staff can use it through the virtual terminal.
Vorteile
Square Point of Sale is very user friendly.
Nachteile
There is really no cons about Point of Sale
In Betracht gezogene Alternativen
StripeGründe für den Wechsel zu Square Point of Sale
We chose Square over Stripe due to the many customer reviews stating when there is a client dispute, Stripe stands by the client more frequently than the business. We needed a company that stands more with the business to protect us because we are a small business and can't afford for clients to constantly dispute charges and we lose our money all the time.- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
You get what you paid for
Overall all good. Very good product. Sleek design. Nice interface.
Vorteile
Ease of use and setting up - really good for such a complex product
Nachteile
The transaction fees - they are not exceptional high. But we try to pass the cost to the customers - only option is a cash discount. Made it look sketchy.
Warum Square Point of Sale gewählt wurde
Lavu is not easy to use or make modifications. Hidden costsGründe für den Wechsel zu Square Point of Sale
Pricing and the ease of setting up. Great system too.- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Be Square or Beware
I've used Square in a few different roles, primarily in Food Service. I've cashiered and waited using the service.
Vorteile
It provides an easy-to-learn, snappy interface which beats the pants off of most others.
Nachteile
Updates are harrowing and usually cause a fair number of hiccups.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Square just works
Overall positive. Makes it easy to make and manage sales.
Vorteile
Ease of use. Easier to find items and process sales
Nachteile
Cost is a little much considering you are paying them for processing also
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Square is easy to deploy, and makes POS a breeze.
I am happy with Square POS. And I recommend it for any mobile consumer services company. Ease of use, set up and customer service is great!
Vorteile
Easy set up. The set up tools were not distracting, had a way to see where you are in the process, so you don't miss anything.
Ease of deployment. My employees are of varying ages and tech experience. This product was easy to teach to my users.
Clients know the name Square. They trust their information is secure. They are also impressed with the NPC ability to tap to pay with our phones.
Nachteile
The readers may not be necessary. I thought at the time of setup that I needed 5 readers, so I could have saved myself an initial investment. We are a fully mobile company, so our POS is on our phones. The NPC capability makes the (occasionally glitchy) readers obsolete.
In Betracht gezogene Alternativen
QuickBooks DesktopWarum Square Point of Sale gewählt wurde
Heartland is glitchy, too expensive, and the product doesn't have as many tools or the ease of use that Square has. We upgraded to Square for less that we were paying for Heartland.- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square isn’t so square!
I used Square as a POS in a few gift shops and many events. I love this interface for event transactions because you can easily categorize what you need and you have the ability to have portable POS options.
Vorteile
Very clean and aesthetic interface, POS additions were user friendly
Nachteile
Trying to navigate building a Square website is a doozy, and sometimes the help articles aren’t really helpful.
In Betracht gezogene Alternativen
CloverGründe für den Wechsel zu Square Point of Sale
I liked that they had a Square online operating system already set up.- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Loving Square Point of Sale
Overall very positive, and I recommend to anyone that does electronic sales/needs a terminal that I come in contact with on a day-to-day basis.
Vorteile
Square Point of Sale has been very easy to use, easy to integrate and wonderful for keeping track of day-to-day sales. Very low customer complaints, and no problems during in-person sales. Hand-held device is very convenient, easy to transport and take to different locations
Nachteile
Given the NYS laws, and how/what our orders are, we are not a fan of the $0.x cent charge per order- would be much easier to just have the flat percentage. Also given the nature of our business, would be helpful to have a straight charge, not different for "card present" or not.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Outdated and frustrating to integrate
Frustrating generally, trying to integrate with online systems like Wordpress or quickbooks is not what it should be. These aren't small or niche softwares that are trying to be integrated, Square seems to be living in the software of 10-20 years ago.
Vorteile
It takes payments for customers and manages inventory levels for customers.
Nachteile
Total pain to integrate with other bits of software, really outdated on premises software that doesn't play well with online solutions.
In Betracht gezogene Alternativen
PayPal ZettleGründe für den Wechsel zu Square Point of Sale
Client preference, so unfortunately not something we could fundamentally overrule on this occasion.- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
system outages are the real problem
i would love square if it weren't for the system-wide outages that are becoming more frequent. i'm not considering another pos system.
Vorteile
square is so easy to use. and it's ubiquitous.
Nachteile
square goes down, and we lose sales and tips, and square does not compensate its users for losses
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square Point of Sale is Reliable and Easy to Use, But Beware
Our overall experience with Square POS was either one extreme or the other. We were reasonably happy customers for four years, minimal complaints, and then dumped on our butts without warning. Three years earlier we were contacted by Square POS and asked to remove glass product from our POS, and we complied, so I'm honestly not sure why, years later, as loyal customers we weren't even given the courtesy of a phone call or email explaining what the issue actually was.
Vorteile
Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.
Nachteile
What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.
- Branche: Textilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square Makes Sales Easy
As a traveling vendor, I used a "knuckle buster" for years. Square POS saved me from carrying heavy equipment, trying to read illegible papers, and declined credit cards. It's a game changer for small businesses. And the fees were less, too.
Vorteile
The ease of use. Since I often travel to shows, I need to hire sales people at the event. Square is easy for me to teach and for them to learn to use.
Nachteile
The older slide thru card reader was sometimes awkward to use.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
My Experience with Square Point of Sale"
the overall sentiment tends to be very favorable, particularly for small to medium-sized businesses looking for an all-in-one solution.
Vorteile
user-friendly interface, which makes it easy to navigate and set up, even for those without extensive technical knowledge. The flexibility it offers for various payment methods, including credit cards, mobile payments, and online transactions, is also a significant benefit. Additionally, the ability to integrate with other Square services, such as inventory management and customer relationship management, streamlines operations.
Nachteile
While Square does offer offline capabilities, i have experienced issues when trying to process transactions without an internet connection, which can be problematic in certain scenarios.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use and navigate
Very easy to setup and use. My staff learned how to navigate it in one training session.
Vorteile
Square was easy to use and easy to setup.
Nachteile
At this time I do not have anything that I do not like about Square.
In Betracht gezogene Alternativen
StripeGründe für den Wechsel zu Square Point of Sale
Square had ease of use and ease of purchase.- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Can't Go A Day Without Square!
Square has been a Godsend for me and I highly recommend it to any small business owner!
Vorteile
I can run my business from anywhere knowing that credit and debit card payments will not slow me down.
Nachteile
I don't have any complaints about Square. They even sent me my credit/debit card reader for free!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for a Small Business
I've been using square for over 9 years now and it's been great. Especially when I am traveling with my business, it's easy to accept payments through their system. It's important to have something reliable if my clients don't want to pay in cash or forget, I always have it in my back pocket as long as I have my phone.
Vorteile
I like that they added the option to use your own phone as the card reader and that you can make different menu options with different price points.
Nachteile
The older card readers are frustrating to have to charge but that issue doesn't come up very often.
- Branche: Automotive
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Satisfied Customer
My experience is that Square point of sale is so simple anyone can maneuver this tool for their business.
Vorteile
The ease of the product is what makes using this regularly a perfect tool.
Nachteile
My expectations have been met. I have not run into any issues unless there was a wifi or internet connectivity problem in the area it is being used.
- Branche: Konsumgüter
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Makes payments simple
Vorteile
Getting paid for a product has never been so simple
Nachteile
We have zero complaints on this program it has always worked great for us
- Branche: Restaurants
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
No Brainer! Always Reliable
We have had no regrets with choosing square. We have used it for over 2 years with no problems, if you spend the time you can use so many more features. Two location price difference, variations, gift cards, website for online order. If we invested more time we could utilize all their product and it would be great. Getting there!
Vorteile
No pressure of salesman, prices are very clear, no contract, does sooo many things!
Nachteile
I don’t know. I did all the checking prior, have used it for many more things than I expected to get as part of the service with no additional fees
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
A great asset to any business
Would recommend to any home based businesses, any businesses on the go, anyone who needs a fast and convenient POS device
Vorteile
Convenient, easy and fast transactions. Real time results and amazing accessibility. Love how I can take it anywhere and how low maintenance it is
Nachteile
No cons were found as of yet. I love this product and service

- Branche: Eisenbahnbau
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Software of the future!!
Before Square I had sleepless nights, no time with my children, no me time and I was always worried that I was missing something pertaining to my business. When I was introduced to Square my life has forever changed. My smile returned and my children have their mom back!!
Vorteile
As a single mother of 5 I live a hectic and stressful life. With Square point of sale I can focus more on my family since I know I have a software that practically runs my business for me.
Nachteile
I have nothing negative to say except why wasn’t this software around a lot sooner.
- Branche: Essen & Trinken
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square has potential to be great
Square POS is actually a little complex to build out of you dont have a background in software or IT. For our coffee shops we use alot of modifiers and variations, so it is difficult to sink up the modifiers with the optons if you are building out for the first time. If you are a business without the modifiers it will be much easier.
Vorteile
Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad.
Nachteile
Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical.
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Square Point of Sale helps you manage your daily operations
Square Point of Sale made managing my daily sales items sold reporting, sales-tax, tips, and credit card sales a very easy task. Monthly and annual reports were also easy to review which mad tax reporting easier.
Vorteile
I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price.
Nachteile
I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu.
- Branche: Landwirtschaft
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Square is super user friendly!
I am super happy with Square. I have been using it for years at my office job and for personal sales at home!
Vorteile
I like that I can customize my items and organize them by category on the main screen. I also like that it shows my inventory amounts and alerts me when we are low. I can do EVERYTHING on the home screen!
Nachteile
I was not happy with the process of adding inventory. I found it a little complicated. However, the how to instructions are super helpful!
- Branche: Eventservice
- Unternehmensgröße: Selbstständig
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Couldn't do without Square
Overall I really can not complain as it provides a simple to use, valuable tool for both small and larger businesses alike
Vorteile
As a small business owner Square is a fabulous tool to be able to take credit card payments, create invoices, and so much more. I honestly don't know what I'd do without it.
Nachteile
Sometimes, especially when using the desktop (I'm primarily on the app on my phone) it's harder to find things as it doesn't seem to be set up quite the same as the app.

- Branche: Kosmetik
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
You need Square if you’re a small business!
Overall my experience with Square Point of Sale has been easy to navigate and a great price point to use upgraded services.
Vorteile
What I like most about Square Point of Sale is how easy it is to navigate for new small business owners and sends you your daily business revenue at the end of each day.
Nachteile
My least favorite thing about Square Point of Sale is sometimes the card reader malfunctions and I have to manually enter customer information.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Square Point of Sale is Easy to Use
I felt my overall experience with Square Point of Sale was smooth and easy to learn. I used the Square Point of Sale for one location of business, I have about 25 products I'm tracking inventory on. I make adjustments to discounts. These functions were easy to figure out how to use without using any help features or stressing out.
Square Point of Sale system was also very easy to use on my iPhone and it has many options for accepting payments as far as different hardward is concerned. You don't need hardware either, you can use an iphone and use the Square Point of Sale app to process payments for your customers. I prefer the actual Square because sometimes people don't have the tap to pay option if they don't have their Apple wallet set up properly or don't how to process payments that way.
Vorteile
Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them.
Nachteile
I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system.
In Betracht gezogene Alternativen
WixGründe für den Wechsel zu Square Point of Sale
I didn't know that Wix had it's own point of sale system before I got Square. I got Square, then I started to use the Wix system and while they both do what they are suppose to do, Squares interface was so much easier on the eyes.- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Square, the best app for sales!
My overall experience has been great! I can write up an invoice in minutes with my saved items and I can collect a deposit in seconds with tap to pay or via emailing the customer. It’s a very easy process for the customer to pay when sent via email. I can schedule out when the final payment is due for a repair and it’s saved in their system if I ever need to look back at the invoice.
Vorteile
That you can use tap to pay, and the processing fees are fair.
Nachteile
There’s not much to dislike about square. Sometimes invoicing won’t have your description saved, but doesn’t happen often.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square Point of Sale Review for Small Businesses
Overall I enjoyed using Square Point of Sale and would recommend it to fellow small businesses.
Vorteile
I like being able to customize everything for sale easily and the organization factor of it.
Nachteile
Sometimes the app would glitch causing me to lose the progress made in my sale .
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square POS can make your checkouts so much easier while giving you more insight into your...
Square has been a godsend. We started using it in 2011 and it has grown so much. The info at your fingertips on sales trends, item sales, customer average spend, etc can make you realize trends or items you didn't realize were popular. now it is more normal to see an iPad as a register, but people were blown away when we started and took away the giant clunky Casio cash registers and marveled at how modern and slick it was.
Vorteile
Super easy to use, can train anyone in minutes with the simple touch screen interface compared to trying to teach someone a cats register with all its cryptic buttons and key turns.
Nachteile
I wish it was a bit more flexible in the layout of the POS and what buttons could and can't be shown or dragging pages of favorites in different order. The old part is they are always changing and improving so hopefully some if not all will be addresses.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Square POS
Square is easy to use and their customer service is very helpful
Vorteile
EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL.
Nachteile
I do not use my square to its full potential, only because I do not need all of the great features
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Happy to return
Excellent, again Ive missed them. Again being able to customize pretty much everything keeps everything will organize. Separate location separate deposit separate cards everything is kept separate like totally different business but still one
Vorteile
Came back to them after about a yr. It's really convenient the many types of ways you can still tend to your customer. From contactless, keypad on the app, hand held. And the customization without the confusion. In addition afterpay with cash app, with your own square card. Ive missed u
Nachteile
Security is a bit overboard, but as with PayPal

- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square works really well for small businesses to start taking card payments fast.
I really like Square for a simple solution to taking credit card payments for small businesses.
Vorteile
It is easy to use and works well for small businesses, both services and retail.
Nachteile
Sometimes it can be pretty glitchy. Getting various aspects of the app set up are not always intuitive. There is zero customer support, so you are very much on your own if something doesn't make sense.
- Branche: Psychische Gesundheitsfürsorge
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Great product for Small Business Owners!
I have had a great experience with Square so far. I do not plan to switch platforms anytime soon.
Vorteile
I believe that Square is made for small business owners like myself! It is easy to use, and customers have always appreciated the business process.
Nachteile
There are no cons to using this product right now.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Used for over a decade
Great! I've used Square for over a decade. They are always looking for ways to improve and hold a lot of various beta testing you can join.
Vorteile
Easy to use. Customer service is great. Free app.
Nachteile
No weekend phone support or chat support. They had it prior to covid but not after.
- Branche: Einzel- & Familiendienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
How Square has changed the way I do business
I have nothing but good things to say about Square except for a few qurks and errors, I have had a great experience learning and using Square Pos
Vorteile
That I can access and take it anywhere I go. I love Square for the portability the most. It' has allowed me to make sales on the go to the elderly, the people that don't have transportation, and potential new clients
Nachteile
How long it takes to post you funds into your square account for instant access.
- Branche: Restaurants
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Company could be great but lost desire.
I’ve been using Square for 6 years now and like almost everything about it except the lack of pre-authorization on credit cards. The company has been promising this feature for the 6 years I’ve been with them but has yet to come through.
Other than that I have been mostly happy. Customer service is lacking but that seems common with all companies these days. In the end they usually solve the problem, just takes several phone transfers.
This could be a great company but they seemed to have lost the fire that they had when they started.
Vorteile
System is affordable and fairly straight forward to use. There are lots of features that work well together.
Nachteile
No pre-authorization of credit cards so you have to hold cards behind bar. This is a real problem on busy nights.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great POS option
Mostly positive over the last 6 years of using it, haven’t needed help or for anything to be fixed
Vorteile
Very easy to use. It’s nice to have different options for POS hardware, and very handy that you can now take payments directly to your phone. You can choose when the money deposits into your bank account, doesn’t have to be every day.
Nachteile
For the small square reader, I can’t turn it off without it fully disconnecting from the phone. As in, need to re-pair it in Bluetooth settings. Not sure if that’s for every reader or not. It would be nice to set smart tip amounts in dollar amounts instead of percentages as well.
- Branche: Alternative Medizin
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Square Handles Your POS Transactions
Everything is at your fingertips. Customers aren’t waiting long to complete their sale. I like the options of providing them with their receipt.
Vorteile
It’s fast and easy to use. Your product inventory, including pictures of your products is right there to ensure accuracy. You can take it with you.
Nachteile
I haven’t had a bad experience. It does what I need it to do.

- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use POS system with quick setup
Square has been easy to use and a product we use when it is convenient such as at events, including even an event as large as a gala. The setup is easy and we've had no trouble using their point of sale terminals.
Vorteile
Easy setup, easy to use machines for point of sale during events.
Nachteile
As always, as a nonprofit we wish they would be more generous on discounting transaction fees.
In Betracht gezogene Alternativen
PayPal ZettleGründe für den Wechsel zu Square Point of Sale
At the time it was easiest to set up and use quickly.- Branche: Chemikalien
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Evergreen Weed and Pest Control Services
It's great for home service and field work when you need payment at the site.
Vorteile
Ability to offer CC on-site, invoice payment on clients on via phone, tablet, or computer, and auto reminders of upcoming payments. ALso, I like the software integration with my Field Route Optimizer.
Nachteile
if you accidentally scroll too far up in an invoice, contract, or estimate it auto-refreshes and deletes everything you just did.
- Branche: Kosmetik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great app with great support
I love square it’s so concurrent I can keep it right in my purse
Vorteile
Easy to use ands you can do it anywhere thru your cell phone
Nachteile
The fees are a little steep and if you have bad internet service it’s not great
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Big fan of Square
We used them for taking sales on a major music tour this summer. It helped us greatly that the terminals are simple to programme and use. Really happy overall.
Vorteile
Such a simple and smart system to use. I love that you can tap a payment card on a terminal to bring up all previous transactions.
Nachteile
Nothing in particular. It is probably the best system I’ve used on the market.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Dont expect great support
I've been up and down every channel I can to resolve an issue centered around a dispute a customer filed.
For starters, this customer should have been refunded but my team never hit the refund button. Once I saw the dispute, I immediately ACCEPTED it.
This was on October 10th. Fast forward to Nov 20th and the customer has not seen any money refunded.
After 5 different calls with support and having the issue escalated, two different calls with our representative - I was told the same response "Square has been informed that the disputed payment should be credited back to the cardholder’s account. Please refer your customer to their bank for more information on when to expect the credit."
Each time the customer called his bank and was told "there is no communication from Square nor are there any pending deposits or transactions"
Each time, I called back and asked for a transaction number, or some information that proves the transfer of funds from Square to customer's bank has been made - each time same response.
After asking to speak higher up each time - "there is nothing I can do beyond this" is the response. Zero opportunity to escalate.
I was patient and clear with each call, asking kindly but stating the importance of my issue and how it impacts my business, except on the 6th call - I got heated and begged for help.
Now this is no small transaction, it's $4,238 of our customers money. This customer has been patient but has threatened my business, not Square, but my business and has demanded I refund his money - the same money Square already deducted from our account.
I've asked for escalation multiple times, asking for simple transaction data to help my case and save my business from this headache - 1-2 day wait, same response.
I've called out the [sensitive content hidden] and the Company on LinkedIn asking, pleading for help. Nothing.
All i've heard is "I'm sorry this is a challenging situation for you, but I can't help you any further" - then get hung up on.
I've been a Square customer for 7 years, processing over $1M in transactions on this platform and still - no luck in getting information.
Now I'll have to shell out another $4,238 on top of the $4,238 Square already deducted from my account to settle this customer and save my business headache.
If you don't care about getting thoughtful support, or data you need when you're in a bind - Square may be good for you, but if you need want support - I do not recommend.
I've tried up and down every channel I can get and was shut down each time. No luck.
I'm switching to something else for sure. Sad to see this happen.
Vorteile
Nice POS System for our customer interface
Nachteile
Customer Support is not great, cannot get you info when you need it. Slow to respond.