Square Point of Sale

Vorteile

Enthält richtig viele und gute Funktionen und Futures aber sie funktionieren nicht 100%. Diese Funktionen müssen komplett neu entwickelt und sicher werden, dass diese Funktionen richtig funktionieren bevor sie diese Produkte an der Kunde abgeben

Nachteile

Ich habe mehere mal versucht etwas online zu bezahlen, aber die Prozess hat immer fehlgeschlagen. Funktionen und Tools hängen immer ab.

Vorteile

Super easy and user friendly! Also have standard fees. Amazing for small business. Customer support seemed okay as well.

Nachteile

Yet haven't found any bigger issues. Everything seems fine.

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Vorteile

As a small business owner Square is a fabulous tool to be able to take credit card payments, create invoices, and so much more. I honestly don't know what I'd do without it.

Nachteile

Sometimes, especially when using the desktop (I'm primarily on the app on my phone) it's harder to find things as it doesn't seem to be set up quite the same as the app.

Vorteile

Square POS does exactly what any POS system should do. You upload your items for sale, and you can take payments on your phone, your square reader, or ipad.

Nachteile

Square Outages are the absolute worst and they are more frequent than anything. they have put my business at a stand still at least once per quarter. We have had to switch to "off line" mode which also wasnt working. We are a coffee shop and most of our sales are from 7am-9am. We have lost so much money from the outages and good luck getting anyone from customer service. It's non-existent. PLUS the fees you pay are astronomical.

Vorteile

That you can use tap to pay, and the processing fees are fair.

Nachteile

There’s not much to dislike about square. Sometimes invoicing won’t have your description saved, but doesn’t happen often.

Vorteile

I believe that Square is made for small business owners like myself! It is easy to use, and customers have always appreciated the business process.

Nachteile

There are no cons to using this product right now.

Vorteile

Loved it when it worked . But I kept having to replace hardware.

Nachteile

Poor quality equipment and extremely hard to reach for a qualified person to answer queries. When you call you get a person who has to keep putting you on hold to get an answer and then after taking up over 1/2 hour of your time you have gotten v
nowhere! Extremely frustrating.

Vorteile

Such a simple and smart system to use. I love that you can tap a payment card on a terminal to bring up all previous transactions.

Nachteile

Nothing in particular. It is probably the best system I’ve used on the market.

Vorteile

Everything all in one space and a easy to use interface

Nachteile

Sometimes they do random checks which means temporary Ban to withdrawing money and also the fees are on the high side

Vorteile

I love being able to take electronic payments when I am at events selling my work.

Nachteile

Sometimes the POS is delayed when there is not a good connection. I would love for it to still work as great in an offline mode outside of typing customers' information.

Vorteile

So easy to set up and to use. Reliable as well

Nachteile

Sometimes the connection is interrupted but thats more about the internet than Square

Vorteile

Easy set up. The set up tools were not distracting, had a way to see where you are in the process, so you don't miss anything.
Ease of deployment. My employees are of varying ages and tech experience. This product was easy to teach to my users.
Clients know the name Square. They trust their information is secure. They are also impressed with the NPC ability to tap to pay with our phones.

Nachteile

The readers may not be necessary. I thought at the time of setup that I needed 5 readers, so I could have saved myself an initial investment. We are a fully mobile company, so our POS is on our phones. The NPC capability makes the (occasionally glitchy) readers obsolete.

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Vorteile

I like how intuitive it is for any new user. Having multiple screens easily navigable is helpful in high volume bar sales.

Nachteile

Setting up new items and inputting them into a proper category can be lengthy to keep them organized and not having too many "type" of items. If you do not do this process 100% in the first step then your inventory will get out of control very fast.

Vorteile

Loved everything about square ease of processing

Nachteile

There wasn’t anything that I disliked with square.

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Vorteile

That it is an all-in-one solution. It covers your whole business (with some caveats) but if you have a retails store it's all that you need.
For restaurants they're missing some features, but working on them.

Nachteile

That you can clearly tell it's built for retail. If you're a restaurant user some things don't work out.
Also the online store, they need to put that thing on a diet.

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Vorteile

is really easy to create monthly reports.

Nachteile

the charge amount, or when someone else pays a patient account, Square does not send the funds until we confirm the name of the card owner

Vorteile

I like the option of the menu where you can have specific items on the screen rather than having to scroll through a list. Also using the options worked great for my coffee shop. I could press the Latte button, and had all the options including add-on prices automatically add without having to add up the cost and then enter the price.

Nachteile

I would like the option of more, but smaller buttons on the main menu. I had discount buttons also programmed (teacher’s and police) because I was near a school and gave teachers a 10% discount, and also gave uniformed police and firefighters a 30% discount, which took two product items off the main menu.

Vorteile

Ability to offer CC on-site, invoice payment on clients on via phone, tablet, or computer, and auto reminders of upcoming payments. ALso, I like the software integration with my Field Route Optimizer.

Nachteile

if you accidentally scroll too far up in an invoice, contract, or estimate it auto-refreshes and deletes everything you just did.

Vorteile

Square is simple! You can take it anywhere, and is user-friendly.

Nachteile

The customer support is sometimes slow. However, once you are able to connect they are always very helpful.

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Vorteile

The ease of the product is what makes using this regularly a perfect tool.

Nachteile

My expectations have been met. I have not run into any issues unless there was a wifi or internet connectivity problem in the area it is being used.

Vorteile

I love that square offers personalized loans directly through the terminal. No credit checks required, as it is based off your sales.

Nachteile

I have no compalints. Everything is user friendly, and competitive rates.

Vorteile

As a solo business owner, my time is so valuable. I love that I'm able to store cards on file with square and simply charge and email receipts within seconds. Making it seamless for myself and my clients.

Nachteile

The fees can sometimes be on the higher side, but it's a small price to pay for secured sales.

Vorteile

It is quite handy and fast, but then it

Nachteile

I have a small business. I bought the square reader machine last year for around $50, in Feb 2023. After almost one year and a half, the machine does not charge and I have to keep it connected to electricity all the time. This will cost me more than its price, and if I buy it again, I will have to pay $65. It looks like I have to purchase it again, but not happy that the machine stops working properly in less than two years.

Vorteile

I love how easy it is to use, the navigation is simple especially on the mobile device, & I love how I can monitor transactions & sales for the day

Nachteile

I do hate sometimes it takes a minute for it to connect to the device something

Vorteile

The user-friendly interface and simplicity of the program keep managing a business simple. Easy to create an order/invoice and check out.

Nachteile

When a new user opens the app for the first time I would recommend a programmed tour of its features. It can all be overwhelming at first.

Vorteile

We love the user-friendly layout of Square. It was easy to setup and implement straight out of the box with minimal instruction. The more we use it, the more features we find that we love.

Nachteile

We have found very few cons to using Square, but the biggest one is the fees. While this is a necessary part of doing business, the recent price increase of using Square to accept payments has made our pricing structure difficult to maintain without passing those fees onto our customers.

Vorteile

user-friendly interface, which makes it easy to navigate and set up, even for those without extensive technical knowledge. The flexibility it offers for various payment methods, including credit cards, mobile payments, and online transactions, is also a significant benefit. Additionally, the ability to integrate with other Square services, such as inventory management and customer relationship management, streamlines operations.

Nachteile

While Square does offer offline capabilities, i have experienced issues when trying to process transactions without an internet connection, which can be problematic in certain scenarios.

Vorteile

As a single mother of 5 I live a hectic and stressful life. With Square point of sale I can focus more on my family since I know I have a software that practically runs my business for me.

Nachteile

I have nothing negative to say except why wasn’t this software around a lot sooner.

Vorteile

I like that I can customize my items and organize them by category on the main screen. I also like that it shows my inventory amounts and alerts me when we are low. I can do EVERYTHING on the home screen!

Nachteile

I was not happy with the process of adding inventory. I found it a little complicated. However, the how to instructions are super helpful!

Vorteile

What I like most about Square Point of Sale is how easy it is to navigate for new small business owners and sends you your daily business revenue at the end of each day.

Nachteile

My least favorite thing about Square Point of Sale is sometimes the card reader malfunctions and I have to manually enter customer information.

Vorteile

Square Point of Sale is very easy to set up and use. The interface is very clean. I have used the Wix point of sale system which has a busier UI and is slightly more difficult to use. If someone is using a point of sale system for the first time, between Wix and Square, I think Square would be easier for them.

Nachteile

I didn't find anything I didn't like about it. I think that there's always a learning curve with any new point of sale system.

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Vorteile

Square was easy to use and easy to setup.

Nachteile

At this time I do not have anything that I do not like about Square.

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Vorteile

EASY TO USE AND HAVE MY MONEY THE NEXT DAY. I CAN CHECK MY HISTORY ANY TIME AND BALANCING TO QUICKBOOKS IS VERY HELPFUL.

Nachteile

I do not use my square to its full potential, only because I do not need all of the great features

Vorteile

It is easy to use and works well for small businesses, both services and retail.

Nachteile

Sometimes it can be pretty glitchy. Getting various aspects of the app set up are not always intuitive. There is zero customer support, so you are very much on your own if something doesn't make sense.

Vorteile

Super easy to use, can train anyone in minutes with the simple touch screen interface compared to trying to teach someone a cats register with all its cryptic buttons and key turns.

Nachteile

I wish it was a bit more flexible in the layout of the POS and what buttons could and can't be shown or dragging pages of favorites in different order. The old part is they are always changing and improving so hopefully some if not all will be addresses.

Vorteile

Came back to them after about a yr. It's really convenient the many types of ways you can still tend to your customer. From contactless, keypad on the app, hand held. And the customization without the confusion. In addition afterpay with cash app, with your own square card. Ive missed u

Nachteile

Security is a bit overboard, but as with PayPal

Vorteile

That I can access and take it anywhere I go. I love Square for the portability the most. It' has allowed me to make sales on the go to the elderly, the people that don't have transportation, and potential new clients

Nachteile

How long it takes to post you funds into your square account for instant access.

Vorteile

System is affordable and fairly straight forward to use. There are lots of features that work well together.

Nachteile

No pre-authorization of credit cards so you have to hold cards behind bar. This is a real problem on busy nights.

Vorteile

Easy to use. Customer service is great. Free app.

Nachteile

No weekend phone support or chat support. They had it prior to covid but not after.

Vorteile

It’s fast and easy to use. Your product inventory, including pictures of your products is right there to ensure accuracy. You can take it with you.

Nachteile

I haven’t had a bad experience. It does what I need it to do.

Vorteile

Nice POS System for our customer interface

Nachteile

Customer Support is not great, cannot get you info when you need it. Slow to respond.

Vorteile

Very clean and aesthetic interface, POS additions were user friendly

Nachteile

Trying to navigate building a Square website is a doozy, and sometimes the help articles aren’t really helpful.

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Vorteile

I like that they added the option to use your own phone as the card reader and that you can make different menu options with different price points.

Nachteile

The older card readers are frustrating to have to charge but that issue doesn't come up very often.

Vorteile

Our setup was Square POS for the brick & mortar piece of our store, then we had another software acting as our master of inventory between our store, and website, which was hosted on a different, more robust ecommerce platform than Square. I feel it's fair to say that Square kept its promise in terms of its uptime, and ease of use. We rarely had issue with Square POS being down, though it did happen for a few hours here and there, but again, well within their uptime promise.

Nachteile

What did I like least about Square POS? That would be the time Square, with zero notice, pulled the plug on our store and website as a credit card processor, leaving us without any modern way to process payments. Customer service IS part of the deal, right? Well, when I contacted Square about this, I was not given a reason, or the ability to appeal the decision. I was simply told to move on to a different solution, and no further information would be provided.

Vorteile

I can run my business from anywhere knowing that credit and debit card payments will not slow me down.

Nachteile

I don't have any complaints about Square. They even sent me my credit/debit card reader for free!

Vorteile

Square Point of Sale has been very easy to use, easy to integrate and wonderful for keeping track of day-to-day sales. Very low customer complaints, and no problems during in-person sales. Hand-held device is very convenient, easy to transport and take to different locations

Nachteile

Given the NYS laws, and how/what our orders are, we are not a fan of the $0.x cent charge per order- would be much easier to just have the flat percentage. Also given the nature of our business, would be helpful to have a straight charge, not different for "card present" or not.

Vorteile

Easy to use ands you can do it anywhere thru your cell phone

Nachteile

The fees are a little steep and if you have bad internet service it’s not great

Vorteile

The initial cost for Square POS hardware is relatively low compared to traditional POS systems, making it accessible for many small businesses.

Nachteile

Square charges a transaction fee for each payment processed through its system, which is usually higher than other systems I've dealt with in the past.

Vorteile

It's something you can use to help get the ball rolling with your business

Nachteile

Hidden fees and probably the most poor customer service I've dealt with in a very long time. Heavily loacking communication

Vorteile

It takes payments for customers and manages inventory levels for customers.

Nachteile

Total pain to integrate with other bits of software, really outdated on premises software that doesn't play well with online solutions.

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