4,5
Gesamtbewertung
Bewertungen

4,5
Gesamtbewertung
Bewertungen

Über Checkfront

Checkfront ist eine cloudbasierte Business Management-Software für Reiseveranstalter, Vermieter und Unterkunftsanbieter. Die Lösung bietet Buchungs- und Aktivitätsmanagement, Reservierungen und Zahlungsabwicklung. Checkfront bietet Online-Buchungskalender, auf die über Desktop- und mobile Geräte zugegriffen werden kann. Wenn ein Agent eine Buchung bestätigt, wird der Kalender automatisch in Echtzeit aktualisiert, um Buchungskonflikte zu vermeiden. Mit der Software können Nutzer sowohl Online- als auch Vor-Ort-Buchungen verwalten. Point-of-Sale-Funktionen und ein Zahlungsgateway ermöglichen es Kunden, für Touren, Aktivitäten und Dienstleistungen zu bezahlen. Checkfront ermöglicht es Nutzern auch, sich in Reisewebsites wie Booking.com, Expedia und TripAdvisor zu integrieren, und sie können ihre Pakete auch auf diesen Websites veröffentlichen. Weitere Integrationen umfassen Social-Media-Websites wie Facebook und LinkedIn.
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Checkfront Preis

Checkfront bietet keine Gratisversion, aber eine kostenlose Testversion.

Startpreis:
Nicht vom Anbieter bereitgestellt
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Checkfront

Checkfront Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,4
Funktionalität
4,1
Bedienkomfort
4,2
Kundenbetreuung
4,6
5 von 313 Bewertungen Alle Bewertungen anzeigen
Nick
Nick
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 13.2.2019

Checkfront review by Cairns Holiday Homes

Overall, it's a terrific system. Discovering how good it is takes time and frustration. Going from manual pricing to online quoting taught me that the human brain can do things so much more easily than an automated system which has its limits. It took me a while to figure out what I could do and could not do in the pricing possibilities that I could offer. Having said that, the Checkfront system is pretty damn impressive in what it can do but a slog to find out the limitations.

Vorteile

The invoicing and notification system is excellent. It allows for a sequence of events - the initial request and removal of item from inventory, the paying of a deposit and the sending out of a reminder for the balance. It has also allowed us to record bookings that come from another listing site. The notification system is good but , as with with all automatic sequences, you need to think carefully before setting a sequence in train because the same message notification might not be right for everyone. It takes a lot of thought to set up the generic sequence that will most often be used. However, it is very easy to make adjustments to the message before it goes out.

Nachteile

Checkfront may be used more for booking tours rather than holiday homes but it's flexibility allows for many different set-ups. Therein lies the problem with regard to the help pages. They are quite helpful with regard to what any particular feature is but most examples tend to be about booking tours rather than accommodation. I spent a lot of time working out what I could do and how I should do it, more or less by trial and error. In some ways that is a good thing because I learnt so much more about the system by the sheer repetition of trying so many ways to do something. However, it would have saved me a lot of time to have some real examples of how to set up and overcome particular problems.
So far, I have only two irritations with the software. One is the mobile phone app which could be much improved but is not actually a bother because I really do not need to carry my office in my pocket. The other is the Inventory calendar. I wish I could highlight the row that I am working on because it is very easy to start making alterations to the wrong row. I also wish that I could highlight a period of time to add or remove a property from inventory. You can only do that one day at a time which is tedious and non-intuitive. There are other ways round this and perhaps there is a good programming reason for the limitation.

Brenda
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 29.6.2021

Very responsive customer care

Very positive experience with Checkfront - nothing seems to be a problem, always supportive response from Support staff. Really very happy with product and overall support.

Vorteile

The software has many really useful functions e.g. waivers; group waivers; integration with Xero. The developements in terms of the calendar and manifest are great improvements but little tweaks in layout would declutter the view.

Some of the details functionality is brilliant - often not easy to find how to do something but just ask the Support folks and they usually have a very neat solution to offer.

The customer support is fantastic, so responsive and are very wiling to take a suggestion/issue back to the developers.

Nachteile

Find the Inventory calendar a bit cluttered and the mobile app could be done with a little refinement in terms of daily manifest.

Integration with Xero needs a little refinement - would be excellent if an admin could choose which Payment Methods are integrated, at the moment every transaction creates a Xero invoice which is not always appropriate (e.g. gift vouchers, cash, face-to-face card payments) so there can be quite a bit of voiding in Xero to correct position.

The Partner Accounts are too restrictive for the way we work with our partners so we had to provide User accounts to provide the functionality.

Verifizierter Rezensent
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
4

1
Bewertet am 7.11.2022

This is the worst software I have ever used

Checkfront is, honestly and truly, the worst product I have ever used. Unfortunately our company requires it.I truly dislike every aspect of using Checkfront. As bad as it is for the customers and guides, the backend administrative side is even worse. Everything you'll want to do to set up tours will take at least three times as long as you expect. You'll be making frequent contact with customer service when the product fails. And even with all that work, it still lacks extremely basic functionality.

Vorteile

Customer service is generally helpful when the software or back end service fails. Unfortunately I need to use this a lot.

Nachteile

The user interface and user experience is entirely nonsensical. The most basic, basic thing a guide needs is to check in guests on a tour. Checkfront doesn't even show the guide how many people are on the tour. It doesn't alphabetize the guests, so the guide has to search through a list of randomly sorted names every time a guest comes in. Many guides in our company have refused to use Checkfront at all, and simply don't check in the guests. Many customers show up on our tour without booking, because they said they couldn't figure out the Checkfront booking system. How many customers and how much money have we lost because of the Checkfront UI? We'll never know.

Antwort von Checkfront

Hi there,

We're sorry to hear you are having a frustrating experience and appreciate you bringing this to our attention. We take feedback seriously and are confident that our support team can help with most of the points you referenced.

We've recently attempted to get in touch with you - if you are interested in resolving these issues, please contact [email protected]. The anonymity of this review prevents us from being able to reach out directly.

Warmly,
Natalie @ Checkfront

Beantwortet am 23.11.2022
Jeremy
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.12.2019

Best small-medium hotel booking system I've come across...

Bookings for different room types, transport and activities is made easy through using Checkfront. I dont have to worry about double bookings and I know exactly who's coming in and out of my resort, even when I'm not there. My staff find it easy to use and we are able to amend things quickly and easily. For the customer it's also very clear to book what they are looking for.

Vorteile

Ease of navigation and clear information layout especially on a laptop.

Nachteile

Sometimes find a few features a little tricky to get my head around on my own but that doesnt matter because the customer support is amazing and they always find a solution.

In Betracht gezogene Alternativen

Little Hotelier

Gründe für den Wechsel zu Checkfront

Communication with Checkfront was faster and more clear so I tried it first. Was so satisfied I didnt have to shop around.

Antwort von Checkfront

Hey Jeremy, thanks for your positive feedback! Happy to hear that you're enjoying using all the many features we provide and that Checkfront has made bookings easy for you. We're always happy to assist should you need anything :)

Beantwortet am 21.2.2020
Shane
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 29.6.2021

Customizable reservation system

Very very good customer support team

Vorteile

Checkfront allows us to customize our reservation system to fit our specific business needs

Nachteile

There is a definite learning curve to using this product.

Antwort von Checkfront

Hi Shane!

Thank you for your review :) We appreciate it!

Your feedback on getting started is going to be shared with our teams.

Thank you again for choosing Checkfront!

Beantwortet am 4.1.2022

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