Token of Trust

4,5
Gesamtbewertung
Bewertungen

4,5
Gesamtbewertung
Bewertungen
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Über Token of Trust

Token of Trust ist eine cloudbasierte CIAM-Software (Customer Identity and Access Management), die Unternehmen in den Bereichen Bildung, Immobilien, Einzelhandel, Gesundheitswesen, professionelle Dienstleistungen und anderen Sektoren dabei unterstützt, die Identität und die Dokumente von Kunden von einer einheitlichen Plattform aus zu überprüfen. Die Plattform hilft bei der Identitätsprüfung, der Erfassung von Informationen und der Verhinderung von Betrug. Token of Trust verwendet eine 256-Bit-SSL-Verschlüsselung (Secure Sockets Layer) für die Datensicherheit.
Token of Trust Software - 1

Token of Trust Preis

Token of Trust bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Token of Trust ist ab 25,00 $ verfügbar.

Startpreis:
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Token of Trust

Token of Trust Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,5
Bedienkomfort
4,5
Kundenbetreuung
4,6
5 von 11 Bewertungen Alle Bewertungen anzeigen
Kurt
Kurt
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.4.2022

Easy ID Verification & KYC for Our Members and Providers

The Token of Trust support staff are like Jedi masters of identity verification! They are very knowledgeable and responsive. The Token of Trust identity verification and KYC platform is easy to work with. We’ve used both their standalone products and their integration — both are excellent. I highly recommend Token of Trust for handling any Identity Verification requirements.

Vorteile

Token of Trust has provided an easy way to seamlessly validate and verify our providers and members. Their process keeps friction in the identity verification process to a minimum. Their system provides several integrated and external controls to assist with our healthcare compliance requirements. Token of Trust was easy to get implemented and their team has been very responsive and helpful along the way.

Nachteile

I can’t think of anything negative about Token of Trust. It’s a great solution for KYC, compliance, identity verification, and due diligence for members and physicians.

In Betracht gezogene Alternativen

ID.me

Gründe für den Wechsel zu Token of Trust

Our company is a national pediatric healthcare provider. Identity Verification of providers and members is imperative for our business, which runs on a custom and purposeful tech stack. We’re able to meet specific state regulations and requirements for conducting telehealth visits through Token of Trust. We also use Token of Trust as an additional background check and verification of our providers.

Antwort von Token of Trust

Hi Kurt, thank you so much for sharing your Token of Trust experience. We're absolutely delighted to hear that your providers and members have found the identity verification process to be quick and easy. We look forward to continuing to work together!

Beantwortet am 19.4.2022
Laura Gene
  • Branche: Programmentwicklung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2020

My Only Regret Is Not Starting Sooner

Before using Token of Trust, conducting KYC and AML on our members was daunting — our small team spent countless hours chasing down physical identity documents from our members, following up with them repeatedly, scanning documents, uploading and organising documents in a secure way to meet strict government regulations — all the while, creating headaches for our members. Now that we’ve switched to Token of Trust, all of these essential identity verification functions are handled within the platform and it’s easy to manage. It’s also convenient and easy for our members to use. And especially now, with social distancing and lockdowns due to COVID-19, we’ve been able to move forward with verifying our members from their own home in spite of this added obstacle. After switching to use Token of Trust, our verification turnaround time decreased to 1/30th of the time it previously took and we experienced a 587% total Return on Investment. Most of all, we have peace of mind knowing that KYC and AML is being handled safely and correctly.

Vorteile

We are a small team with limited resources, so being able to depend on Token of Trust to carry out a crucial part of our governmental compliance with the UK’s Anti-Money Laundering regulations and our company’s GDPR policy has been invaluable. I don’t know where we would be in the process of verifying our members without their service. Token of Trust offers a practical, comprehensive, easy-to-use interface for administrators and a convenient way for members to get verified.

Nachteile

Our Impact Hub location is based in the UK and our members have a high standard for privacy so KYC & AML as a whole has been difficult for us. But Token of Trust is extremely knowledgeable and tuned into European privacy regulations. They’ve allayed any fears we had related to privacy, reassuring us with prompt replies to our member's privacy questions along the way. They take many steps to protect users’ identity data.

Antwort von Token of Trust

Laura Gene - We hope that you are well and want to thank you for taking the time to write this review about Token of Trust. We are thrilled to hear the impact that our software and Support team have contributed to your business efficiency and compliance. Giving you the tools to maintain compliance in a smooth and easy way will always be a priority for us and we are happy to help in any way we can, so please never hesitate to call. Overall, we have truly enjoyed our partnership with you!

Beantwortet am 17.9.2020
Jennifer
  • Branche: Großhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 29.11.2023

Steer Clear! Try Age Checker . Net

Vorteile

If only it worked 100% of the time. Customer service is poor at best. We’ve had nonstop issues with them and now they just ghosted us on a conference call with our [sensitive content hidden] and general manager.

Nachteile

The simple fact that when you have a problem, they can’t seem to resolve it and their customer service is virtually nonexistent

Antwort von Token of Trust

I appreciate you taking the time to share your feedback with us. We sincerely apologize for the challenges you've encountered with our service, and I want to assure you that we take your concerns seriously. Our goal is to provide a reliable and effective solution, and we regret that we have fallen short of your expectations.

I would like to extend our deepest apologies for the recent conference call incident. It's disheartening to hear that you felt ghosted, and I want to assure you that this is not reflective of the level of service we strive to provide.

In light of your feedback, our team has conducted a thorough review of your account and the reported issues. We are committed to rectifying any outstanding problems and improving our communication channels to prevent similar situations in the future.

We welcome the opportunity to make things right, prove our commitment, and hopefully, win back your trust.

Beantwortet am 8.12.2023
WILLIAM
  • Branche: E-Learning
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 4.11.2020

Best Value ID Verification

Token of Trust helps us stay compliant without any hassle. We use their identity verification product to stay compliant with various state laws regarding on-line courses and training we offer. We’ve been using the product for about a year and we’re able to verify our students with ease.

Vorteile

The product is reliable, meets all our compliance criteria, and their team is always on the ball.
When we have questions, they’ve always been responsive and they know their stuff. I like that they’re based in the US and that it’s a reputable company that’s easy to get a hold of.

Nachteile

Sometimes our students don’t understand why they’re required to go through an ID Verification process. If Token of Trust could help us bridge that gap, it’d be really helpful. The only issue which hung us up was dealing with high security computer software at US Nuclear Installations. Understandable.

Antwort von Token of Trust

William - We are so glad to hear that Token of Trust has brought a greater degree of compliance into your business operations over at Asbestos Online Training! Thank you for taking the time to leave a positive review, and don't hesitate if anything should come up in the future.

Beantwortet am 5.11.2020
Constantinos
  • Branche: Rechtsberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.4.2021

Token of Trust has been the best KYC and AML system I've used and the customer service is...

The Token of Trust software saves time for the staff at our law firm and puts all of our KYC and AML compliance functions in a single, organized, and easy to use dashboard. Our firm relies heavily on Token of Token and it’s automation of due diligence workflows while onboarding new clients. Not only has Token of Trust freed up more time, but it has also helped increase the speed of onboarding new clients.

Vorteile

Easy to invite clients to get verified. Clients find the identity verification process to be quite effortless. Tracking the progress clients within the KYC and AML process is easy. The tools are very reliable and always do what we’d expect. Top notch customer service!

Nachteile

Given that Token of Trust is headquartered in the United States and that our offices are located throughout Europe and the Middle East, we initially had concerns about the company’s response time to support issues — we’ve had ZERO problems with this. Their customer success team is quick to respond when there have ever been any questions.

Antwort von Token of Trust

Hi Constantinos, We're happy to hear that your law firm has had a positive experience with Token of Trust! Most of all, we're it's great to know that your initial concerns about our operation being on the opposite side of the globe were proven to be false with our support team's responsiveness. If you ever happen to have any suggestions about new features, please don't hesitate to reach out!

Beantwortet am 8.4.2021

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