Über Campaigner

Campaigner ist eine cloudbasierte E-Mail-Marketing-Lösung, die sich an kleine und mittelständische Unternehmen in verschiedenen Branchenvertikalen richtet. Fachleute können mithilfe einer Drag-and-Drop-Oberfläche Automatisierungsworkflows erstellen und das Kundenengagement durch bedingte, verhaltens- und ereignisbasierte Auslöser verbessern. Zu den Funktionen gehören A/B-Tests, anpassbare Vorlagen, Geolokalisierung, eine Medienbibliothek, ein Bildeditor, Berichterstattung, Compliance, Anmeldeformulare und mehr. Mit Campaigner können Unternehmen Daten in die Plattform importieren und Abonnentenprofile automatisch ausfüllen, indem sie nutzerdefinierte Datenfelder hinzufügen. Führungskräfte können wiederkehrende E-Mail-Kampagnen planen und Zielgruppensegmente basierend auf den Kontoaktivitäten, demografischen Daten und dem Kaufverhalten von Kunden erstellen. Campaigner erleichtert die Integration in verschiedene Drittanbieteranwendungen wie Google Analytics, Magento, Shopify, PieSync und mehr. Das Produkt ist im Rahmen monatlicher und jährlicher Abonnements verfügbar und der Support erfolgt per Telefon, über Dokumentationen und ein Anfrageformular.
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Campaigner Video
Campaigner Software - 1 - Vorschau
Campaigner Software - 2 - Vorschau
Campaigner Software - 3 - Vorschau
Campaigner Software - 4 - Vorschau

Campaigner Preis

Campaigner bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Campaigner ist ab 59,00 $/Monat verfügbar.

Startpreis:
59,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Campaigner Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,9
Funktionalität
3,7
Bedienkomfort
3,7
Kundenbetreuung
4,0
5 von 420 Bewertungen Alle Bewertungen anzeigen
Kristi
  • Branche: Architektur & Planung
  • Unternehmensgröße: 201-500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.9.2018

Use What You Know

We send a weekly email to 40k users and this program has worked for us for the last 8 years.

Vorteile

This program was already in use when I joined the company and the learning curve was minimal. It has all the standard templates, contacts, and reports that you would need. Every time I have called customer service, they have been helpful.

Nachteile

Working with the templates can be really finicky. It can be difficult to get it to do what you want at times. It is also not as user friendly as MailChimp, for instance. Their reporting is there but you have to do click more time to get to it and comparing email sends can be annoying the way it's laid out.

Antwort von j2 Global

Hi Kristi,
Thank you for leaving a review of Campaigner.

We are happy to hear that the platform works well for you and your team. We also appreciate th feedback you provided and have passed it along to our product team.

If you have any additional questions please do not hesitate to contact us.

-The Campaigner Team

Beantwortet am 15.10.2018
Maria
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 51-200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 1.11.2021

Really meets our needs!

By far the best platform I’ve used for managing sending to large numbers of recipients. I’d highly recommend the platform to anyone!

Vorteile

Campaigner is really easy to use and allows you to create beautiful, visually appealing and versatile newsletters seamlessly. The design os fully customizable and works very intuitively. It’s as easy as clicking wnd dragging.

Nachteile

Certain email servers seem to give us a high number of bounce backs ant that’s not ideal.

In Betracht gezogene Alternativen

Mailchimp

Warum Campaigner gewählt wurde

It was a long time ago so it’s difficult to remember, but I seem to remember it being glitchy and unpredictable.

Zuvor genutzte Software

Constant Contact

Gründe für den Wechsel zu Campaigner

I had used mailchimp in the past and found it frustrating to use. Campaigner seemed promising so we decided to try something new.
Scott
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
2

3
Bewertet am 10.9.2018

Much to be desired

We understand Campainer is not just an email program, but they don't seem very interested in our suggestions along the way. It's disappointing that in all these years, there hasn't been any kind of redesign for ease of use. At what we are being charged monthly; we are likely going to shop around and see if there is something better matched for our needs, and priced more competitively.

Vorteile

We use it for simple email blasts to our neighborhood association. We don't use it for marketing campaigns, so therefore do not have the need for some of the functionality available with Campaigner. For our needs it works.

Nachteile

Ease of use. It is not intuitive, and they haven't done any kind of software or GUI redesign since we started using it (6+ years ago).
Making a template should be a lot easier than it is: Creating and editing templates has a lot of old graphic (frames?) technology that makes for a frustrating experience when trying to line up text blocks with headers, footers and images.
Writing an email with attachments should be easier. Having to upload a file/image to the media library, and then importing it into your email is a lot of steps. Instead, allow a person to add a file/image to an email note in the same simple fashion as any other email client works: add a paper clip button and allow us to select the file to add to the note. That seems like it should have been done a long time ago.
Also, if you accidentally remove a person from an email list, you have to call up Campaigner support to get it fixed; you can't manually fix it yourself. Very annoying.

Antwort von j2 Global

Hi Scott,

Thank you for taking the time to review the platform.

We appreciate the feedback you provided in regard to the platform and have passed the feedback on to our product team. If you have any additional issues or questions please feel free to let us know.

-The Campaigner Team

Beantwortet am 15.10.2018
Shaun
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.10.2020

Brilliant Customer Support. Limited Functionality

Campaigners customer support is in the absolute top-tier. I've been in the customer experience consulting and training business globally for over 20 years, and I can only think of one other company that is their equal.

Years ago, we switched away from Campaigner to Survey Monkey. We switched back 8 months later. Survey Monkey's customer service didn't come close. Even though we don't need customer support often, we sure appreciate that Campaigner doesn't make you jump through hoops to get to someone who can help.

Campaigner appears to have invested little, however in creating integrations with major platforms like Wordpress. Our subscription list suffers because of it. The support team is sympathetic, but their developers don't appear to care about it. It's too bad, because other than that, this is a world-class company.

Vorteile

Campaigner is easy to use, and doesn't require a lot of technical knowledge to get started (although it certainly helps). Their technical support team is fantastic, though, unlike most other SAAS. They actually have people you can talk to - and they are consistently awesome.

We use it mostly for email marketing. The reporting is great, and everything (except for the 'cons' below) is pretty intuitive.

Nachteile

Campaigner is missing some critical functionalities that are becoming deal-breakers. Fairly simple things like integrations with Wordpress. One of the biggest gaps is the complete inability to easily create attractive sign-up forms for websites or popups. They have some templates - which are just, well, horrible.

Antwort von j2 Global

Hello Shaun,

I wanted to thank you for your excellent and in-depth feedback. It is really great to know that our product and customer support team has been something that you can rely on.

Your feedback with regards to integration is also much appreciated and has been sent up to upper management.

Looking forward to serving your email marketing needs in the future, all the best.

Carlos Petersen, Customer Marketing Manager

Beantwortet am 26.10.2020
Muofunanya
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2-10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
1

5
Bewertet am 7.4.2022

Terrible customer service

Not very good

Vorteile

Functionality, emails, database, user friendly

Nachteile

Terrible Customer Service. Very Overpriced, billing department is garbage, alot of my mailing goes to spam even when marked as 'not spam', media library not good

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