Form.com


 

Form.com is a field service solution that provides tools that aim to optimize the workflow involved in traditional field service operations. Based on a variety of responses, the system triggers events that are situationally appropriate, from automatically creating follow-up tasks to scheduling additional appointments. By establishing an automated workflow, Form.com helps prevent issues or miscommunications, creating a sleek and effective way to track and facilitate field service activities.

The system uses a flexible core technology, with advanced logic and workflow functionality to streamline data-driven processes. Comprehensive reporting capabilities help with data analysis, and its business intelligence (BI) dashboard functionality allows for businesses to compare information from multiple data sets. The system can also create charts to provide a visual element to reporting features.

Form.com also provides a variety of modular plugins that go beyond the system’s core functionality. These plugins include Geo-Location Mapping, barcode scanning, file upload, calculations, sliders and calendars and more. By developing the system on a modular basis, Form.com allows businesses to customize the system without purchasing modules that aren’t necessary.

 

Form.com - Configure logic and workflow options
 
  • Form.com - Configure logic and workflow options
    Configure logic and workflow options
  • Form.com - Web and mobile form applications
    Web and mobile form applications
  • Form.com - Multiple devices
    Multiple devices
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch), Window 8

22 Bewertungen über Form.com

 

Falade T. Branche: Non-Profit-Organisation Management Anzahl der Mitarbeiter:  13-50 Mitarbeiter Mitarbeiteranzahl:  13-50 Mitarbeiter

22.11.2018

22.11.2018

Quelle der Bewertung: GetApp
Produktqualität

 

Phil M. Branche: Landwirtschaft Anzahl der Mitarbeiter:  1.001-5.000 Mitarbeiter Mitarbeiteranzahl:  1.001-5.000 Mitarbeiter

15.9.2016

15.9.2016

Quelle der Bewertung: Capterra

A product that meets all of our requirements

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Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

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We spent a long time looking for a product that could capture data online and offline, add logic and validation to the forms, empower our team to build their own questionnaires and also allow us to host the system in our own data centre. We finally found form.com and the implementation was straight forwards and ongoing support has met our requirements as our userbase has grown.

Vorteile

The system is highly configurable but not complex, so our in-house resource can use the system without the need for IT's involvement.
The software can be accessed on any platform and the system is being constantly improved.

Nachteile

If anything, the look and feel could do with a refresh, but this is probably due to the flexibility of the system.

Empfehlung für andere Nutzer

If you're looking for enterprise level data capture, then I'd recommend form.com.

Maia A. Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

26.2.2019

26.2.2019

Quelle der Bewertung

Form.com easy and complicated to use

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Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
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Vorteile

Form.com is an application that is very simple and user friendly. Offline mode features are great during emergency cases.

Nachteile

Application can't be used without tutorial videos(so for the beginners i suggest to thoroughly watch instructional videos before using the app.

Matt C. Anzahl der Mitarbeiter:  2-10 Mitarbeiter Mitarbeiteranzahl:  2-10 Mitarbeiter

15.2.2019

15.2.2019

Quelle der Bewertung

Mortgage Field Inspections

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Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

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There are many situations with mortgage field inspections that require a quick, decisive visit. This app does not seen capable of anything quick. There are occasions where the longer I am in front of a property taking pictures, my personal safety can be put at risk, or my client may have legal issues from violating the stay of Bankruptcy protection. Unfortunately, from my experience and many others in the same industry, this app is too slow for us to be efficient and effective inspectors.

Vorteile

It is very simplistic and easy to navigate around. That is the only positive I can think of for this app.

Nachteile

For the android app, on a new Android Pixel XL phone, the app has some issues.

The layout or order of the questions and pictures, mostly pictures, is not organized in a logical order for my industry.

The amount of time that it takes to click "take picture", to loading up the camera within the form.com app and taking a picture,then acknowledging to keep this picture consumes way too much time. The app lags during this process and sometimes will close by itself or the picture just acknowledged does not get added and is lost in the ether.
This app has also lost complete inspections and all photos with no record that they ever existed.

Ryan D.

13.6.2017

13.6.2017

Quelle der Bewertung: Capterra

The software have been great! By far has the most customizable features of all its competitors.

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Bedienkomfort

 

Funktionalität

 

Produktqualität

 

Preis-Leistungs-Verhältnis

 

Kundenbetreuung

 

Bedienkomfort
Bedienkomfort
Funktionalität
Funktionalität
Preis-Leistungs-Verhältnis
Wert
Kundenbetreuung

Vorteile

The ability to customize nearly everything. The large database of interactive logic makes the forms your own.

Nachteile

Initially it was geared more towards just surveys. It has started to evolve to be more robust though.