ManageEngine OpManager

Vorteile

24/7 monitoring, einfache Installation & Konfiguration mit vorkonfigurierten und erweiterbaren Templates, gutes Reporting

Nachteile

Preise, wenig Rabatte für Bestandskunden, relativ hohe Erweiterungskosten

Vorteile

Price. Like all ME products, they are very competitive with their pricing. For a non-profit like us, value really matters.Functionality. We get everything we'd every want from a solution without being nickle and dimed like other competitors. Opmanager does it all and can be customized for any type of network setup.Integration. Being able to have Opmanager integrate with Sdplus and other ME products really allows all our tools to work together as a cohesive whole.

Nachteile

The time it takes for product support can to get back with you can be a little longer than anticipated. SSO needs some work. They have it down in some of their other products and I wish they'd pull over some of that successful code. Especially SSO when using the iphone app.

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Vorteile

OpManager stands out for its intuitive graphical user interface and provides a range of choices for building NOC Dashboards. The automatic real-time alert system is remarkable, identifying newly added devices in the subnet. OpManager's user-friendly interface is exceptional, facilitating seamless integration with other ManageEngine products. With its extensive alerting features, users can effortlessly configure personalised alarms for different criteria. OpManager's monitoring capabilities extend to various network infrastructure components, including servers, routers, and virtualisation platforms.

Nachteile

The SMS notifications are not functioning as expected and frequently encounter disruptions. This is a persistent issue we frequently face with OPmanager. However, it is worth mentioning that we have not come across any technical complications with the product.

Vorteile

We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.

Nachteile

We consistently find issues where we have to report a problem or bug and wait for it to be resolved by another release, which inevitably breaks something else. We're in a constant state of having to update the software.

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Vorteile

Easy to use interface and great for monitoring network performance.

Nachteile

Integration with other software could be improved, and the interface could use some modernization.

Vorteile

OpManager provides a unified dashboard that offers a holistic view of the our network infrastructure, including servers, devices and services.OpManager allows us to configure customizable alerts and notifications based on predefined thresholds or specific events. It monitors key performance metrics such as CPU usage, memory utilization, bandwidth consumption, and application response times, providing us with valuable insights into the health and performance of their network infrastructure. It supports distributed monitoring architectures and can scale to monitor thousands of devices across multiple locations.
Overall, We love ManageEngine OpManager for its robust feature set, intuitive interface, and scalability, making it a valuable tool for us to efficiently monitor and manage our network infrastructure.

Nachteile

OpManager's licensing model is based on the number of devices or sensors being monitored, which can lead to significant costs for larger deployments, The abundance of options and configuration settings may lead to a steep learning curve. there are areas where it could streamline the user experience, optimize resource utilization, and improve integration capabilities to better meet the needs of users.

Vorteile

User friendly interface and Dashboard
Easy of setup and use.
Features like server, VM, switch, router, firewall, printer monitoring.
Option to add add-ins like APM, NCM.
Good and strong support.

Nachteile

We have not found any Cons.
Manage engine has a strong support team which resolves our issues.

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Vorteile

On prem, allows complete control. The cost is something I can still afford. We are not a large business, just spread out over a large geographical area. Once it is setup, it really is just sit and watch.

Nachteile

The licensing modules are complex. The one product has a different license for almost every module it uses.

Vorteile

Multiple level monitoring various types of Devices and applications in one place makes it very comfortable management.

Nachteile

Slowness and Sync issues sometimes which is little bit annoying

Vorteile

Customer support, Ease of implementation, Ease of use, Ease of integration

Nachteile

2FA is not streamlined. Sometimes the OTP delays locking you out of the system

Vorteile

We've been using OpManager for over four years and really love the product. It's very comprehensive and has lots of really useful features at a very reasonable price.

Very easy integration into our infrastructure. Once you've got familiar with the myriad of different settings it's very easy to use.

Excellent customer support.

Highly recommended.

Nachteile

The fact that the product is so comprehensive is possibly one of its downfalls. It feels like pieces have been bolted on over the years and finding your way round the settings can be frustrating at times.

Vorteile

3d Dashboard is very much useful in diagnosing, as well prior Onsite engineer visit in Datacentre; Admire custom monitoring useful for monitoring any Device type, be it Storage, Network appliance; APM can be enabled as an Add-on, same goes for NCM helps in bringing Automation across Network appliances; Firewall management, IPAM, SPAM, Deep packet analysis can be enabled, based on Individual organization requirement; Very easy to setup and configure in no time; Don't require consultants to setup. Not to mention, Individual components of OpManager such as NCM, FWA, APM can be utilize separately as a standalone solution in their own. That way, organization can pick and choose the modules, per their requirement.

Nachteile

Nothing at the moment. Our varied clients have taken extensive benefit of custom monitoring, which enables monitoring of any Appliance as long they can be reached via SNMP.

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Vorteile

Application has very user-friendly environment. Functionality is very accurate when compare to other systems. Device real time monitoring, email and SMS alert are very useful for us as ICT & system engineers. They have built trust between the application and Zoho team support. reports are very easy to handle specially downtime reports and availability reports are very useful for our KPI indicates.

Nachteile

Application updated are releasing continually that time we must get downtime to update application. SMS function should work without discontinuation some time due to com port errors SMS is getting stop but Email are working as expected. Some time browser cash issues are generating so that time we need to clear complete browser cash and use application. Other than I don't have any issue with the product.

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Vorteile

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Nachteile

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

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Vorteile

How easy to install and integrate the system with all the other infra components.

Nachteile

Dealing with the support for resolving some technical issues could sometimes be challenging, as sometimes we get 2 or three different replies from different support agents on the same ticket!

Vorteile

OpManager provides deep network monitoring, advanced alerting capabilities and providing reporting in a GUI format that's easily readable. We really love the alerting features for our network techs, it provides near real time notifications that a device or application is not responding.

Nachteile

The upgrade process is a little cumbersome but once you've done a couple, it's a breeze. The upgrade process is consistent across all ManageEngine products.

Vorteile

Price, works well. Have used some of their other products and find them to be a good value.

Nachteile

Not sure if I have a MIB installed/working properly to get the most out of it. Also when trying to configure some devices using snmpv3 I don't get a helpful error when the configuration is somehow incorrect. Wish it had more integrations/add-ons with it like MS updates management.

Vorteile

It is very easy and fast to implement in any environment.

Nachteile

It is a bit expensive and it took a long time to sign the contract

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Vorteile

Logic functionality, flexibility, ease of use and vrty clear interface.

Nachteile

Sometimes configuring health parameters for a group of objects is a bit demanding and not as clear.

Vorteile

Intuitive map creation and agent less monitoring make it unique than others.

Nachteile

We are using this tool from last 5 years. We cannot find any dislike.

Vorteile

Overall, this tool comprehensive solution for monitoring and maintaining server health and performance. Always identifying performance, addressing issues and optimizing performance and health. It generate reports and historical data that help in assessing server reliability.

Nachteile

I can't figure out any feature that is missing. Always up-to-date.

Vorteile

It has very great features. It is easy to learn.

Nachteile

None at the moment. So far it has met my need.

Vorteile

Easy monitoring and alerting system, saves time and effort.

Nachteile

Interface can be overwhelming at first, requires some time to get used to.

Vorteile

One of the best features of this product is having an overview of all the equipment in one place and you can easily monitor the status of your network.

Nachteile

if the failover function were part of the standard tier would be great.

Vorteile

It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.

Nachteile

Sometimes false alerts are received, even though the application is working correctly.

Vorteile

User-friendly GUI, Integration with ME Service Desk Plus

Nachteile

Agentless monitoring (implemented in a newer version), often problems with updating to a newer build

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Vorteile

The product is easy to use and covers most of the needs for infrastructure monitoring. Additionally, it has many modules which can be added like Network Configuration Manager, Netflow Analyzer, OpUtils, etc which helps network teams to get the most out of a monitoring platform. Once you're familiar with the UI (which is very short time), you begin monitoring immediately.

Nachteile

OpManager is a great tool but new features comes into the product a bit slow. Additionally, application and network monitoring concepts begin to intertwine with each other today but this is a bit slow for OpManager because I believe OpManager and Applications Manager (app monitoring tool) began this journey separately and now they're being merged in a manner of time. It's not bad but it can better.

Vorteile

1) Scalability
2) Ease of use
3) Integration with multiple hardware components and ITSM tools
4) Cost effective.

Nachteile

1) No power shell module
2) No Linux agent based monitoring
3) No capacity management

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Vorteile

Ease of set up
Agentless monitoring is supported which simplifies monitoring and management

Nachteile

Some of the modules dont integrate perfectly, in terms of moving data between modules.

Vorteile

1) OpManager offers detailed network and server monitoring, including real-time health status, network performance, and resource utilization, which is very useful for IT administrators.
2) The dashboards are highly customizable, allowing users to tailor the interface to their specific monitoring needs.
3) Its user-friendly interface makes it easy to set up and use, even for less technical staff.
4) The alert system is robust, with customizable thresholds for issues, so you can proactively address problems before they impact users.

Nachteile

1) Some competitors are incorporating AI-driven insights and automation for predictive analysis, which OpManager currently lacks.

Vorteile

It is simple and handy tool to look after your infra with ease and efficiently

Nachteile

Mostly few improvement will be required in APM Database monitoring

Vorteile

Comprehensive monitoring, User-friendly interface, Extensive device support, Automation and alerts, scalability, and cost-effective.

Nachteile

There is no direct feature to capture device restart.
Event logs monitoring needs to be improved

Vorteile

Alarm triggering in the product and headmap in dashboards are very nice. It can monitor everything with SNMP.

Nachteile

Dashboards and mapping should be improved.

Vorteile

We are using a few of their products. They work well, easy to use, intuitive. Their support team is knowledgeable & easy to work with.

- Easy to setup.
- Reasonable pricing.
- We like the agentless monitoring.
- Support team helped us during/ before/ after implementation.

Nachteile

- Vmware physical CPUs cannot be monitored. There are 24 virtual CPUs & once the physical CPU goes over the threshold, there are too many alerts.
- URL monitoring - kerberos is not supported.
- Downtime alerts - OP manager & App manager have separate downtime scheduler. One overall downtime schedule would be convenient.

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Vorteile

It is straightforward to see what is going on with your network and computing systems at one glance upon signing into the solution. Setting up the software is fairly straightforward and it walks you through getting a basic overview up and ready.

Nachteile

It can take time to scan a network and find things to add.

Vorteile

I like all the details that OpManager offers, specially for the price we pay.

Nachteile

There's not thing that I dislike about OpManager as we can find everything everything under one umbrella.

Vorteile

There are many features which are i like most like :-
1.Report Generate :- I can generate on a monthly, weekly and yearly report.
2.Real Time Monitoring :- I can easily monitor multiple servers and network devices on a single interface.
3. Alarm notification:- I receive real-time notification like alarms.
4.Chat Support :- I chat to support anytime is a great way to resolve issues quickly.

Nachteile

The only downside of this tool is that we cannot monitor servers when the network is down. However, this can be resolved if you have a reliable network.

Vorteile

Ease of use and installation
Allow us to closely monitor not just devices but also server performance
Track app performance using SNPM, etc. to align with industry standards
Highly customizable dashboards and offers multitude of features

Nachteile

Slight request on UI modification to prevent certain buttons disappear when navigating to different pages but nothing too big of a deal.

Vorteile

Es una herramienta muy amigable en el manejo mediante la interfaz grafica, adicional puedo monitorear varios dispositivos como server, url´s, router, firewalls, etc. y configurar los umbrales de alertamiento de acuerdo a mis necesidades, las alertas me llegan sin problema y adicional es muy actual y tiene mucha seguridad informatica

Nachteile

La actividad que se realiza por parte del administrador solo se puede ver en logs y no mediante una interfaz grafica.

Vorteile

I like the UI, it's very simple and graphically clean. The support service is very efficient, with only an email you can open a support case

Nachteile

IP manager, that isn't smart and it takes too many time to implement

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Vorteile

OpManager provides real-time monitoring of network devices like routers, switches, servers, and virtual machines, and sends instant alerts if any issues arise.

The dashboard is simple and user-friendly, making it easy for non-technical users to quickly access important performance data.

Users can set custom thresholds for alerts and receive notifications based on specific needs. OpManager also offers customizable reports for better network management and performance analysis.

Routine tasks like troubleshooting and network management are automated in OpManager, saving time and reducing manual work.

Nachteile

While OpManager works well with other ManageEngine tools, connecting it to third-party solutions can be more difficult and may need extra setup and technical support

Vorteile

Timely and accurate alarms.
The user interface is easy to use.

Nachteile

Servicedesk Plus integration needs some work to better integrate the two systems. User management is cumbersome.

Vorteile

easy to implement and use.
email and SMS alert are very useful and easy to generate the report.
can customize dashboard and create informative dashboard.

Nachteile

Email and SMS alert have a bit delay time.

Vorteile

Ease of setup, use and real time monitoring.

Nachteile

Policy configuration may need some guidance.

Vorteile

AI-based monitoring and forecasting
Network monitoring with proactive alerts
Customization options & automation
Instigration with other tools

Nachteile

there is no much to tell on this least its a complete pack tool

Vorteile

Great dashboard layout, all views are in on place and you can monitor and see just what you want and not a bunch of items you don't need.

Nachteile

My only issue is IP management is not the best, it shows what is used or free but does not give details of what is connected.

Vorteile

Ease of access, ease of integration and simplicity

Nachteile

Didn't find any. Overall experience is satisfactory

Vorteile

Easy to setup and monitor my landscape and receive alarms

Nachteile

How many patches there can be and I sometimes run into installation errors with patches.

Vorteile

Real time monitoring and Prompt alerting

Nachteile

More dashboard customization recommanded

Vorteile

OpManager has the ability to monitor devices from any manufacturer.

Nachteile

Enrolling new devices can be a bit tedious at first, but everything is fine once you get up and running.