Über ePS Pace

EFI Pace ist eine cloudbasierte Business-Management-Lösung, die Unternehmen in der Druckindustrie bei der Abwicklung von Vorgängen im Zusammenhang mit Datenerfassung, Buchhaltung, Angeboten, Vertriebsmanagement und mehr unterstützt. Das Customer-Relationship-Management-System ermöglicht es Mitarbeitenden, auf Kundendetails zuzugreifen und die Bedürfnisse bestehender und potenzieller Kunden durch die Verfolgung ihre Aktivitäten und die Analyse von Markttrends zu antizipieren. Mit der Kalkulationsfunktion von EFI Pace können Admins Kostenvoranschläge basierend auf Presse-, Material- und Betriebskosten automatisch optimieren und Angebotsanfragen überprüfen. Zu den Funktionen von EFI Pace gehören Bestandsverwaltung, Datenimport oder -export, Berichterstattung, Budgetierung und mehr. Darüber hinaus können Eigentümer mit der Anwendung den gesamten Auftragsplan auf einem einheitlichen Dashboard anzeigen und Aufträge gemäß der Verfügbarkeit von Ressourcen priorisieren. EFI Pace verfügt über eine API, die die Integration in mehrere Drittanbieterplattformen ermöglicht, sodass Unternehmen Daten systemübergreifend übertragen und abrufen können. Die Preise sind auf Anfrage verfügbar und der Support erfolgt über Online-Ressourcen.
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ePS Pace Software - 1 - Vorschau
ePS Pace Software - 2 - Vorschau
ePS Pace Software - 3 - Vorschau
ePS Pace Software - 4 - Vorschau
ePS Pace Software - 5 - Vorschau

ePS Pace Preis

ePS Pace bietet keine Gratisversion. Die kostenpflichtige Version von ePS Pace ist ab 999,00 $ verfügbar.

Startpreis:
999,00 $
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für ePS Pace

Nutzerbewertungen zu ePS Pace durchsuchen

85 von 85 Bewertungen
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Albert
Albert
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.9.2020

Life Changing

Fantastic

Vorteile

The discovery phase forced us to dive into previously overlooked areas of our business. The data that we collected and receive from the software has enabled us to make more informed business decisions with far more predictable outcomes.

Nachteile

There are no negative aspects that we have come across

Esther
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
2

4
Bewertet am 9.12.2024

Pace, I wish I knew you better

My overall opinion is that it would be much more powerful if I truly knew how to use every aspect, how to use the report writer, if I knew how all the fields were used. But help documentation is spotty and using the Communities case support system is slow and can be painful.

Vorteile

All of the information you need from estimate to invoicing is available, if you know where to find it.

Nachteile

The help documentation is lacking. It seems to focus on how to fill in fields without explaining functionality.

John
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 12.11.2024

Unfinished

Everything was good when project started. When the installer was terminated everything came to stop.

Vorteile

Billing for Web print jobs were programed and completed by your installer.
Works well.

Nachteile

Installer never completed Sheetfed press information so makes it impossible to do proper billing. You terminated the installer, so project was never completed to our satisfaction.

John
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.11.2024

Why use Pace

Our company uses most all of the system but we have not automated or used the add ons. We are relatively a small shop and do not use the schedule.

Vorteile

The connection of the data objects makes it easy to understand the structure

Nachteile

Lack of a best practices guide when setting up the system

Alex
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
4

4
Bewertet am 2.12.2021

EFI Pace - Good results in first 2 years

Vorteile

The flexibility of the software to achieve whatever goals we have in mind. The ePacestation module, Questionnaires (with Item Templates), and the API module have been very key for us and returned lots of value.

Nachteile

Historically, when some core functionality has been identified as having an issue or a bug, there have been delays in getting stuff functioning correctly. Most notably, we've had trouble getting consistent/accurate results from Metrix and from the CRM Outlook plug-in.

Jacques
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 16.9.2020

My Pace Review

Overall experience is a 7 due to lack of help from service

Vorteile

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production.

Nachteile

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan.

Robert
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
4

4
Bewertet am 16.9.2020

Pace with additional modules

Overall we are very excited about the opportunities the additional modules will provide us to streamline and smooth out our workflow.

Vorteile

The software has a ton of functionality built into it. I like that it is all self contained within the Pace Suite of software.

Nachteile

Parts of it take alot of time to navigate. There are multiple clicks through several pages that are required to input and/or access information. It could be more streamlined.

Richard
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.11.2024

Rich's Review

Its a great production system that gives you all you need to get your job done quickly

Vorteile

Seems to run well. The interface is user friendly.

Nachteile

Sometimes the log in process gives issues and an error screen.

Craig
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.12.2024

ePS Pace review December 2024

ePS has served Prinetics very well. The program is very intuitive and can be tailored to the meet the many varied needs of print companies. If I run into an issue or need clarification I find technical support very responsive & supportive.

Vorteile

Ease of use, intuitive, good technical support

Nachteile

A less cluttered gui for less experienced new users

John
John
  • Branche: Druck
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 2.5.2018

AWFUL Customer service

There is not enough options on the market to make this company care about the people using thier products..

Vorteile

Nothing, everything is a nightmare to deal with.. and god forbid you buy a machine from a dealer, you have to jump through all these hoops... Just stay away if you can...

Nachteile

Every software stops short enough to make you buy the next package of shit... Just a nightmare to deal with... The list of my complaints is so long...

Peter
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 17.12.2021

PCE Review

Vorteile

Integration with DSF is an important feature for AlphaGraphics. Not always 100% foolproof, but much of the interaction is seamless and most useful. The connection with Inventory allowing customers access to their own stock items including stock balance figures is a winner.

PACE allows a high degree of customisation which gave us a greater ability to apply the structure we needed to our workflows. It also facilitated the implementation of accurate production processes into the structure of the MIS.

Nachteile

We are missing more structured tie-ins with equipment vendors, allowing better integration of prepress and production workflows. This is something that is prevalent across all vendors, not just EFI. It feels like each vendor is determined that their method is the correct one and all others must conform to their standards, leaving customers with little option but to go it alone or forget about true integration.

Alan
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 2.12.2021

EFI Continues to Improve their software for ease of use

Vorteile

The new updates have allowed for a more streamlined managment process by limiting clicks and allowing for easier use of the tools.

Nachteile

MDSF needs to update Smart Canvas to be able to do variable data. Currently we still have to use DirectSmile which is extremely cumbersome, wonky at times and difficult to use. It lacks consistency everytime we open up the software. We are seeing that we need this more and more these days coming from customer requests. Something that is stable and more user friendly would be extremely beneficial.

Darla
  • Branche: Druck
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

3
Bewertet am 8.12.2021

Better for offset printers, than for "sign shops" that use a large variety of production...

Vorteile

Generating professional-looking estimates, along with job tickets is the most impactful offering for our production personal (too bad it doesn't offer spell check, LOL).

Nachteile

Much of the software that we use would be more user-friendly for an offset shop...we are a large format digital, screen print, and photopolymer sign shop. Also, setting up contacts for billing/shipping is challenging, to say the least.

Nicole
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 20.12.2021

Pros/Cons

Vorteile

I like the extensive functionality it offers.

Nachteile

It's very complex and making standard customization, such as setting up/updating/inactivating estimating workflows and operations, options, codes, etc. It's not possible to confidently test changes because there is no way of knowing all the calculations, xpaths, settings, etc. that could be indirectly affected.

Michael
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 2.12.2021

Unbiased Pace Review

I've been using Pace for 15 years and EFI has continually improved the product. I wouldn't want to run anything else.

Vorteile

The ability to customize Pace to do whatever production task the business may require.

Nachteile

Right now, it's the time it takes to get problem issues resolved.

Brian
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.9.2020

EFI Pace is great software

We run our whole buisness with this software from customer contact, online store fronts, estimating, job tracking, scheduling, billing and all accounting. It's great software.

Vorteile

Browser based so can be accessed any where. Really easy to find information in to make decisions that are data based. Intuitive and comprehensive.

Nachteile

They are constantly changing the software so there are updates happening frequently. The updates are getting easier.

Cathy
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 16.12.2021

EFI Pace

I love pace. It is very robust and does not crash.

Vorteile

I love pace. It is very robust and does not crash.

Nachteile

If you need something from the EFI team is generally becomes an "enhancement" and can take months to be implemented.

john
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
1

5
Bewertet am 16.12.2021

Solid Production Software

They were a great company years ago when we bought and installed the product. I have not had any contact with them in over ten years except to make unused support payments.

Vorteile

Software is easy to use after installation. Flexible and easy to customize.

Nachteile

The support contract are expensive and probably not needed after installation.

Kenzie
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
0

4
Bewertet am 23.9.2020

Both Easy and Difficult to Use!

I was never formally trained on it and have learned to navigate basic Estimating/Tickets by myself. I think it is easy to learn but has its road blocks in functionality, I think there are somethings that easily trigger errors that are hard to fix. My experience has been primarily positive and customer support is helpful if I need them.

Vorteile

I think it is easy to use, anyone can navigate the basics of it. I think it is organized.

Nachteile

At the same time its easy to use, it can also be difficult at times. I think sometimes things are hidden in odd spots in the software. And sometimes there are errors that you are unable to figure out alone.

Amnon
  • Branche: Druck
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 2.12.2021

Good platfrom

Vorteile

imposition for wide format printers and setting up additional instances.

Nachteile

It takes too much time to learn how to use

Mike
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.12.2021

Had Pace for many years and use with quoting

we need a simple, easy system with our setup- and EFI works fine for our needs

Vorteile

ease of use. With our setup and what we need to quote and bill jobs, EFI Pace works great and happy with it

Nachteile

less updates and easier to have a change made specifically for us

Santiago
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2021

Shweiki Media

The experience the software does and the support team is top notch.

Vorteile

My interest in data collection through epace, and autocount .

Nachteile

Not know the inter formulas that involve the programs.

Trent
  • Branche: Druck
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 6.12.2021

Great for Web to Print

This software has given us one system to integrate our many apps to. It has helped us create standards for our business.

Vorteile

It is a very nice all in one printing software. I likes it connectivity to MDSF.

Nachteile

Not fully integrated into DSF, would like to change more statuses or capacity to create more connections.

Stan
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

4
Bewertet am 16.9.2020

Pace Implementation

Overall, implementation and professional services was good but required lots of time to implement. Support needs more communication with services.

Vorteile

API, ability to customize, and object model

Nachteile

Lack of documentation and support and workflow instructions

Jessica
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.6.2021

Great system easy to use

I helped with setup and training

Vorteile

Reports and ease of use. You can find different alternatives to usage

Nachteile

Not too many things I didn't like. It is easy to use and train others

arnold
arnold
  • Branche: Großhandel
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 11.9.2023

un logiciel de gestion de projet simple et efficace

Vorteile

Sa facilité d'utilisation, son interface intuitive, sa compatibilité avec d'autres logiciels comme Microsoft Project, sa personnalisation selon les besoins du client, son support technique réactif et sa tarification abordable

Nachteile

L'absence de certaines fonctionnalités avancées comme la gestion des risques, la simulation de scénarios ou l'intégration avec d'autres outils comme Slack ou Trello. De plus, il nécessite une connexion internet stable pour fonctionner correctement.

James
  • Branche: Biotechnologie
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 25.11.2024

Pace drawing tools are a work in progress, but that can be a good thing and seems to develop...

The training so far has been very good. Things seem very easy to produce. I like that you can see the customer side of the product so eaily.

Vorteile

Clear interface, similar to what I would expect in something like Illustrator.

Nachteile

Still some rough edges, things to be worked on

Tom
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 8.12.2021

Pace

We've built a business on it - but it's not been a walk in the park.

Vorteile

The base architecture is sound. The api is robust

Nachteile

Implementation is difficult EFi struggle to define the optimum approach to implementation, I strongly feel it would be better for the compnay to assertively say "do it this way, because this way works". Integration with EFI Fiery is not evolving very fast and were we to invest in cut sheet ink jet I think reviewing our MIS would become inevitable.

Stan
  • Branche: Druck
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
0

1
Bewertet am 17.12.2021

Evaluating Pace from a Wide Format print perspective

I speak only for my Wide Format dept. Our experience is not good at all.

Vorteile

I don't think there is much of anything I like about this software for our production purposes

Nachteile

I help manage the Wide Format department here at DCG ONE. PACE - as we are implementing it - is nearly impossible to use for our Production Team. There are confusing job tickets on an almost daily basis. These often result in misunderstanding and therefore late projects and/or re-work. I realize that some of this is likely how we implement PACE but the structure of the job tickets and order submission seems NOT comprehensive, confusing, and not user-friendly in a custom print environment.

Verifizierter Rezensent
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
3

1
Bewertet am 19.4.2019

Too Difficult to use and clunky

I have seen no real benefits. We have more people doing estimating than ever before, because Pace is so clunky and takes so long to do anything, and they still can't all get the hang of Pace. The part of our company that still uses the previous outdated software that we had before Pace, can get jobs put in and billed in one-tenth of the time it would take to do in Pace. Literally. It is like buying an expensive Backhoe to drive through city streets, when a small Honda would work much better.

Vorteile

There are a lot of options in it; granted you have to pay big bucks to include any of them as different modules. If you simply run a cost-plus model with absolutely no specific prices quoted to customers, then this might work. The support team usually answers concerns.

Nachteile

Unfortunately, the varied options and features are so difficult to implement and understand that we have been attempting to use this software for 3 years now, and still are not fully implemented. The people in the trenches have no belief that it will ever be completely useable. The estimating module doesn't have a way to charge specific quoted prices to specific customers. So they offer the Price List Quoting module, which does not sync up very well with the estimating and production functionality. If anything is customized, you have to change it is two different places to be able to get it to run through your shop.

Joe
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

2
Bewertet am 16.12.2021

Print Production Review

I am unimpressed and would switch products if we didn't invest in pace so much.

Vorteile

I really don't have anything to add in the pros column. They are several features that work but they are nothing extraordinary.

Nachteile

It doesn't work well with promotional products or wide format, pricing can be challenging, It's not easy for computer-illiterate people on our production floor for signing in and out of jobs, scheduling isn't as intuitive as it should be.

Rachel
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 15.7.2021

The biggest waste of money

Terrible experience - EFI has drank the Kool aid

Vorteile

web based - there is absolutely nothing else about this system that I like

Nachteile

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about this system that I do like. Whoever created this definitely does not actually use this system......they appear to be keyboard warriors only. Common sense has left the EFI building a long time ago. We were sold this system telling us how much more productive we would be and it has done the complete opposite. We have WASTED so much money and time with this almost unusable system. They create a system that doesn't work and then want to charge you a fortune to fix it - and what i mean to "fix it" is the way is should have been to begin with. This is where they get you along with their outrageous "maintenance" fees. 5 years into this and i am still in awe of how terrible this system is. Most people can use a system and figure out by common sense....Pace is the complete opposite of common sense. Nothing makes sense about this system. In the accounting portion every little task takes about 10 steps to do what did take us a second in our prior system. EFI has a firm grip on an empty sack that they think is invaluable. They are clueless to the real "working" world.

Courtney
  • Branche: Druck
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 4.1.2022

EFI Pace

Pace has allowed us to create a scalable single system of record for the multiple divisions within our company. In addition, it has provided us the platform for continuous automation and touchpoint reductions in our workflows.

Vorteile

The customization module truly makes this platform powerful and able to adapt to many business models.

Nachteile

Currently, the CRM module. But, I say this knowing that at it's core Pace is an MIS system - not a CRM. So, I am appreciative they have the module as it allows us to operate with a single system of record and not have to manage multiple platforms or integrations.

Joseph
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 16.12.2021

Decade old user

Over the years, the organization has been fabulous. However, the most recent series of management changes are clear and the overall service of the company has gone down. I can't believe I'm paying $40K a year in support and somehow need to go to a website to log the problem instead of simply jumping on the phone like I used to do. Furthermore, the lack of online training and education for this product is shameful.

Vorteile

Web based, easily integrates with other systems. Makes the selling, estimating and job ticketing process very easy.

Nachteile

The inventory management/fulfillment module is a complete joke. It is not intuitive and is generally insufficient for anyone to use commercially.

Jeremy
  • Branche: Kunststoffe
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 16.9.2020

In need of improvement

Overall I don't think this system is at its peak. There are some fundamental issues that need to be worked out before release of a version and more time should be spent making sure the initial release of the latest version is fully stable and working in a real world environment before being sent out to all. On a personal note all of these trials and errors have been a great learning experience for me which although frustrating has definitely added to my personal growth.

Vorteile

There is a lot of flexibility in your capacity to read from the database. The database structure is pretty clearly laid out and accommodates the needs for customization well. The paid customization options have allowed our company to build in the features that were most important to us while adding features that made many users jobs much easier.

Nachteile

The constant battles to resolve small issues have been very frustrating. The bigger battles to resolve accounting and inventory problems has been very frustrating as well. We also are a Printflow user and have found the integration was not well executed and left us regretting our decision to use the two programs in tandem. Support although many times very helpful can also be very unhelpful especially when the only thing they can say is that maybe some day the development team will get to fixing our problem.

Alan
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 3.12.2021

EFI Pace

Customer Service used to be better, seems to be impersonal now that we don't talk to a live person when an issue comes up that used to be solved immediately.
Not a big fan of the cost of the "Connect" at the Wynn in Las Vegas. Rooms are overpriced (although very nice) much more reasonable rooms are available in Las Vegas. If costs were better contained we could send more to each conference.

Vorteile

Estimating, P.O's, Data Collection, Payroll, Invoicing and Sales and Marketing reports.

Nachteile

Doesn't seem as though there is a lot of personal followup or review once the system is installed. Although support is available it seems like the after the sale someone should come out annually to review issues that can be addressed to make the system more user friendly, dynamic and valuable to the end user.

James
James
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 11.2.2022

Far too much money for for a system that's not integrated between MIS & W2P

Dreadful. Quarter million dollars plus & 2.5 years to implement (still not launched), does not sync with our internal systems as we were told it would, slow customer service response times, inability to accommodate multi column data for variable template building, shameless hustling for additional billable work and training hours (while still collecting the outrageous monthly subscription fee for a product we can't use). The list goes on...

Vorteile

Nothing. There is nothing to like about this alleged "solution". It is absolutely worthless to us in it's current form.

Nachteile

Estimating is bulky and not intuitive. Templates are incredibly difficult and cumbersome to build. MIS & W2P do not communicate, resulting in prices variances between storefront and actual production price (customer irritant). Unacceptable.

Anthony
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
5

2
Bewertet am 9.12.2021

Oversold and Underdelivered

Oversold and under delivered. Management team stubborn and unreasonable. If we could turn back time we would of definitely not bought this software.

On a positive note the implementation and support team are very knowledgeable and helpful.

Vorteile

Pacestation enquires and crystal reports. Also support from the support team and implementers is excellent

Nachteile

No link to Sage which was promised and now only just delivered and at an additional cost to us. No link to Pageflex which was promised. No seamless link to Fiery. No people scheduling work to list built into data collection. Was told being an Shuttleworth customer that Shuttleworth was being made obsolete very soon (which is untrue) and that transfer would be easy as EFI to EFI which was also untrue.

Lynn
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.9.2020

Suite products not equal, making in-house support challenging

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software issues, especially with Printstream and Process Shipper. I appreciate the products in the suite and the effort that is being made to enhance the integration within the suite, and I feel EFI is on the right track and committed to making the suite better and stronger.

Vorteile

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance system data easily using PaceStation query and the Universal Importer. Pace customer support is another strength.

Nachteile

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonderful if all the products in the suite (especially Process Shipper and Printstream) could be supported the same way as Pace. With Printstream especially, obtaining support takes longer and often techs need to access files and tables we can't even view, to change a variable or status.

Brad
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 16.12.2021

It checks the box of ERP system for Printing

We have seen the benefits of having one system and have learned to work around many of the kinks and flaws in Pace.

Vorteile

I like that we are able to use it as an ERP system as opposed to multiple systems.

Nachteile

Reports: Many of the reports that open in Excel basically do just that: open in Excel. The data does not actually generate in Excel properly and it is a major pain to manipulate in a way that can actually be useful.

Sorting: It is annoying that the reports cannot always be sorted alphabetically.

Reassigning accounts: A salesman taking over a current customer cannot see the customer history. This is a major flaw that has never been addressed to my knowlege in over 30 versions.

Nick
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 16.12.2021

Experienced with other ERP

Vorteile

I like the interface. Inquiries reduce the number of rigid reports that are needed.

Nachteile

It seems that there are features missing that other ERP systems have. I come from manufacturing so the software I used was influenced by aerospace and automotive industry.
I like dealing with support, but when something goes into dev review it falls into a black hold. I would like some updates.

Steve
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 22.11.2021

Pace MIS For Printing Industrey

Efficient order processing of around 35,000 individual jobs a year.

Vorteile

We have used Pace for many years. Large printers must have an MIS to efficiently manage production. And that MIS must integrate with ordering systems. Pace integrates with our Market Direct Storefront. Over the years, we made the transition from an internally created accounting system to our first commercially available MIS - Covalent. We then transitioned to Logic. And years ago we transitioned to Pace.

Nachteile

Because integration of ordering software and Pace can be complex, once in a while there's a glitch. Figuring that out can be difficult, but with help from EFI Support we've always been able to do so.

James
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
2

1
Bewertet am 4.3.2017

Current user, user for over 5 years.

We were an early adopter of this system. It was so cumbersome to develop, we didn't end up fully developing it until 2011, and we've been live on the system since 2011 to present. It's better than having no system, that's the best thing I can say about it... it's the bare minimum they expected it to be with way more perennial issues that aren't fixed.

EFI is hard to deal with at times. They care about charging you as much as possible. There is no passion for the product, and very very few people at epace who I've met actually have any real knowledge of print. My worst experience with EFI was after a dispute they disabled our system temporarily, which brought us to our knees... completely unfair.

The worst part about the system is the estimating module, which is essentially the core module. Plain and simple it's overrated. It takes much longer to do quotes

The second thing that stinks is that the system gets very bogged down easily. The servers they give you are slow and can't handle more than a handfull of users. Hitting the refresh or recalculate button can take up to 15 seconds of lag time! You have to hit that several times per quote... it's terrible.

The third thing I dislike is that EFI seemingly keeps bugs in their system and inefficiencies that are very easy to fix to either get you to customize the system or to have to keep paying for upgrades, keeping you hoping that they'll fix the bugs that keep screwing up your job tickets and estimates.

Fourth, if you buy a module, there is a great chance they'll give up on it. I bought the CRM module, based on their demo, and it was so awful it wasn't even usable. They abandoned the module months later and I had to fight for a year to get a credit for a different module from them... can you believe that!? Then I switched to a different terrible module and they started developing the crm module again.

I was also wowed by a fancy demo and a fast talking sales guy. Beware, the modules are very expensive and so are the monthly fees for support. Shortly after we bought the system, they raised all their module prices by about 20%.

Overall this system falls so short of where it could be. The only reason they exist is because they've bought the competition... this is it. There is nothing EFI offers beyond a fancy demo. Estimates are very slow. The system is not smart and you'll find yourself over riding it often.. unless you pay big big bucks for customization.

Vorteile

It keeps great records. It's easy to pull up old jobs and basic lists

Nachteile

Slow and cumbersome. Not very customizable. Boxy. EFI is not fun to deal with. System just isn't smart and it costs way too much

Henry
  • Branche: Verlagswesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 8.12.2021

Pace admin and use

All ERP, MIS solutions have their pros and cons. Support for Pace is above average. Development is average with a SDLC that takes 6 months to a year for new features. Automation through the use of the API and item templates are above average.

Vorteile

Pace has a robust API but is not well documented. The Universal Importer feature allows a single spreadsheet to insert, update or delete records in multiple tables. The customization toolkit is very useful to create user defined fields, objects and HTML forms. Item templates allow for automation of repetitive work.

Nachteile

Other EFI products are not as well integrated as they should be (Metrix, Process Shipper).

Bill
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 16.12.2021

11 years with Pace

Vorteile

Overall - better than good (but I rarely give out 10's in general).
Support - Excellent
Integrations - very good>excellent
Order processing - good
Inventory - mostly good. Raw material is fine. We did purchase Printstream for fulfillment.
Estimating/quoting - very good. Thorough, therefore a bit complicated - for professional use only.

Nachteile

UOM management in inventory. Estimating not designed for label printing (but adaptable). We felt like we had to go to Printstream for better finished goods inventory and fulfillment.

Donnie
  • Branche: Druck
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
3

4
Bewertet am 23.11.2021

EFI Pace

Vorteile

It allows you to get about any report you could ever want.

Nachteile

The out of box version has too much information and sometimes it makes estimating and entering orders more difficult and it takes longer for new hires to learn the software.

Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 16.9.2020

The Suite to Beat

We have invested in all the pieces of the Mid Market Print Suite and the flexibility of the software has allowed us to continue to grow year over year. Our experience has been very good but we also dedicate a sizable amount of time to maintenance and customization's on the platforms. The software platform is only as good as the support team and the EFI team is always prompt and responsive to our needs.

Vorteile

The software is intuitive, flexible and able to adapt to most any situation a printing and packaging company may need. Users train quickly and love the features and reporting that the system is capable of.

Nachteile

Our company is a true one stop shop and Pace is not able to estimate Flexographic Printing.

Larry
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

2
Bewertet am 17.9.2020

Pace MIS Review

It's been okay. Certainly the connectivity to DSF and the ability to import jobs via .xml from a customer have been a huge value to us.
Updates and upgrades have been unpredictable. Often, things were broken in an update that had previously worked fine.

Vorteile

That it is browser based.
That it connects with Digital Store Front and Process Shipper.
The Pace Station report creator.
Open connectivity.

Nachteile

Certain paths take you to dead ends, like looking at the quantity on hand of an inventory item to see quantity in all locations.
Parts created a different times, like job level shipping, are different in use than other areas.
Certain functions seem to cause the system to faill or get stuck in certain browsers.
Poor use of screen space in current version compared to previous versions.

Leslie
  • Branche: Druck
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 21.9.2020

Using PACE

It takes a little work to understand the system, but once you get it, it is a fairly efficient system.

Vorteile

It is great that PACE can help figure out if a job will be a better fit for digital or offset (you have to know a few tricks, but it is worth the effort). I love the fact that the software can tell me how many boxes and how many skids will be needed to finish the job. It is very helpful that I can set up an email alert when something is shipped out of the system. It is wonderful that you can use most of the fields as calculators.

Nachteile

I do not like the latest upgrade that puts pop up windows in the middle of the screen. Previously the pop ups opened in the upper left corner. I was able to make the main PACE screen be a little smaller to the left and always see the pop ups that were open. Now I have to make the main PACE screen half the size of my computer screen from the bottom to see the same thing. Very frustrating when the goal is efficiency.

Robert
  • Branche: Druck
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 8.12.2021

ceo

Problem solvers and are working to continue to improve software

Vorteile

Ease of use and multi ways to get to a order

Nachteile

Pace needs to strengthen the accounting and CRM modules as soon as possible

85 Bewertungen

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