4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Über Preno

Preno ist eine cloudbasierte Hotelmanagement-Lösung, die Buchungsmanagement, Channel Management, Buchhaltung und Berichterstattungs-Funktionalitäten innerhalb einer Suite bietet. Das Produkt richtet sich an unabhängige Hotels, Hotelketten, Timesharing, Bed and Breakfasts, Motels und mehr. Preno bietet ein Front-Desk-Management, mit dem Nutzer Hotelbuchungen, Check-Ins, Check-outs, Zahlungen und Rechnungen verwalten können. Die Backoffice-Management-Funktionen umfassen die Verwaltung von Raten, Agentenkommissionen, Housekeeping und Channel Management. Mithilfe des Channel-Manager-Moduls können Nutzer Buchungen von Hotelbuchungswebsites von Drittanbietern wie Expedia, Booking.com und Agoda verwalten. Preno bietet eine Xero-Integration, mit der Nutzer Rechnungen, Vermittlerprovisionen und Zahlungen, Einzahlungen und Bankabstimmungen verwalten können. Das Produkt lässt sich auch mit Kounta POS integrieren, das die Zahlungsdaten automatisch aus dem Kassensystem zieht und es dem Hotelpersonal ermöglicht, Dienstleistungen und Produkte direkt auf die Hotelzimmer abzurechnen. Nutzer können auch Buchhaltungsberichte erstellen.
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Preno Video
Preno Software - 1 - Vorschau
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Preno Software - 5 - Vorschau

Preno Preis

Preno bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Preno ist ab 29,00 $/Monat verfügbar.

Startpreis:
29,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Preno

Preno Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,7
Funktionalität
4,4
Bedienkomfort
4,7
Kundenbetreuung
4,8
5 von 47 Bewertungen Alle Bewertungen anzeigen
Michael
Michael
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.2.2020

Preno again!

Customized service and personal contact with no time wasting. Quick and efficient problem solving management>

Vorteile

Our company is using Preno for over 3 years. What can I say. If I would not love it I would have changed :)

Nachteile

There is nothing I do not like. They constantly improving.

Mike
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.3.2022

Lakestone

Vorteile

We got this because entering all our services in Resbook was very painful.

Nachteile

*We can't credit agents money back in preno, which always requires tech support
*It would be handy to change the date in services. We we have a 3 night stay and forgot to add a bottle of wine on the first night, it shows on the receipt they had the wine on the last night.
*I would prefer to invoice the agent in preno, not xero and leave the booking highlighted until the money is paid.

In Betracht gezogene Alternativen

SiteMinder

Warum Preno gewählt wurde

They didn't link directly to Luxury Escapes (which siteminder does) and we always had difficulty adding services. We miss the booking calander on our website (we now use siteminder and it's rubbish). We also miss being able to send a credit card like in an email to guests who have called or emailed.

Gründe für den Wechsel zu Preno

It looked smoother to use. Recommended by [SENSITIVE CONTENT], [SENSITIVE CONTENT]

Antwort von Preno

Thank you so much for the feedback Mike, we're glad that you find Preno easier to use than your previous system, and we're glad to hear that you have a booking engine back on your website to secure those direct bookings. Thanks again, Scotty from Preno.

Beantwortet am 4.4.2022
Amy
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionen
2
Bedienkomfort
4
Kundenbetreuung
5

3
Bewertet am 22.3.2018

Easy to use but lacks simple functions

It lacks simple functions. Whilst it is an easy program to use, it still needs some work to make it a successful program across the board.

Vorteile

The program is easy to use especially for training new staff. We love the credit card feature and how easy it is to pop the credit card in and charge the card the card without manually using an eftpos machine. Entering rates has never been more easier, we love the the tabs along the bottom to show for outstanding balances etc. Visually the program is easy on the eyes. Simple program good for very small properties. Not sure how it would go on a large hotel. I like the idea of the revenue reports, however this would only be functional if accounted for is accurate entered through.

Nachteile

The program lacks a few simple features and functions. We don't like the check out process for a guest departure. When you click the checkout button (even when no money is owing on the profile) it takes you into the guest folio, you then have to go to the home tab and go through the pointless screen slide. A bit time consuming.
2. There is no where to set up a group master to add a payment too. There is way to much room for error for direct deposits to not be accounted for correctly or invoicing the incorrect people. The reconcile report can not show you if money has not been accounted for some where. It just shows that a button has been clicked and its shown up on a report. It is all to easy to clear a profile and void a profile for money to become easily untraceable. Simple functions for setting up groups (e.g. school groups, travel agents) can apparently only be done through Xero to apply payments and then to cash a guest profile off in preno you select relevant sub heading... If not set up correctly money is accounted for incorrectly and in our case untraceable from previous employees misuse. You need to stay on top of all transactions daily going back and forth between too many avenues. This is not a one stop shop program. A bed selection tab on the guests profile would be so handy the current way is harder to use, especially when converting to the housekeeping report. Overlapping bookings is easy to do if moving rooms. 1 month blocks would be nice to view.

Antwort von Preno

Hi Amy,

I think there were some unique issues in your handover from your previous management that proved challenging at the start. I think we did not give you enough training during this hand over too, but we know what it's like, it's a busy time.

We are different in how we leverage specialised apps like Xero and channel managers. This is what provides the time savings to so many of our users.

It sounds like you have a good handle of Preno now.

We appreciate your ongoing support and feedback!

Beantwortet am 8.5.2018
Vicki
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 23.3.2022

Early Days

Very good once we got started. The support team were very patient and polite, despite the confusion

Vorteile

Bookings seem to be easily managed once set up, all the most important information is all together on the booking information. Also appreciated the useful marketing and hotel management information that was freely available

Nachteile

The set up process. As most of the set up is done manually by us the process of understanding how the software worked was frustrating at the beginning. Unless you are very familiar with the software and the language it was confusing at times, especially when Preno was the PMS and the booking engine and channel manager was integrating at the same time with STAAH.... Two different systems that seem to work differently, understanding the relationship took some time to get my head around. It was further complicated by the fact we were moving from another PMS so there were some issues transferring the correct information across. There was a lot more work to changing systems than was anticipated.

In Betracht gezogene Alternativen

Little Hotelier

Warum Preno gewählt wurde

We were looking for a system that was more intuitive and not so 'clunky', and something that integrated with XERO. Also the level of service from SEEKOM dropped when the company was sold to an International company and they wanted to move us to a more expensive commission based plan. We were also waiting on the new design booking engine but were not offered it. A bit of a case of so busy working on getting new customers and forgetting about your existing customers. The fact that SEEKOM was no longer an NZ company too had a bearing on our decision and one of the reasons we went for PRENO and STAAH

Gründe für den Wechsel zu Preno

Local/ NZ, more intuitive, cost effective ( not a commission based plan), great sales team, 24/7 support.

Antwort von Preno

Hi Vicki, thanks so much for your review. Really glad to hear that you're enjoying the system now that you're all set up, and so happy to joined the bootcamp! We're actively working on the onboarding experience to make it a lot less manual, so in the future our customers can upload a lot of the information themselves, without the backwards and forwards with the team. Thanks again, Scotty.

Beantwortet am 31.3.2022
Justin
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.3.2022

PRENO make the switch

Vorteile

Everything. Best software package I have utilised in hospitality in 35 years experience. My answer is summarised in one word: Finally!

Nachteile

That we hadn't discovered Preno before 2 prior software programs

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