Über TouchBistro

TouchBistro is an all-in-one POS and restaurant management system that makes running a restaurant easier. Providing the most essential front of house, back of house, and guest engagement solutions on one powerful platform, TouchBistro helps restaurateurs streamline and simplify their operations – allowing them to spend less time manually connecting the dots, and more time connecting with guests and growing their business. Built to meet the unique needs of the restaurant industry, TouchBistro is fast, reliable, and easy to use, and has all of the features restaurateurs need to increase sales, deliver a great guest experience, and save both time and money. By pairing innovative restaurant technology with an unparalleled dedication to customer support and success, TouchBistro has powered more than 29,000 restaurants in over 100 countries, and is a global leader changing the way restaurateurs do business.
TouchBistro Software - 1
TouchBistro Software - 2
TouchBistro Software - 3
TouchBistro Software - 4
TouchBistro Software - 5
TouchBistro Software - 6
TouchBistro Video
TouchBistro Software - 1 - Vorschau
TouchBistro Software - 2 - Vorschau
TouchBistro Software - 3 - Vorschau
TouchBistro Software - 4 - Vorschau
TouchBistro Software - 5 - Vorschau

TouchBistro Preis

TouchBistro bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von TouchBistro ist ab 69,00 $/Monat verfügbar.

Startpreis:
69,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

Alternativen für TouchBistro

Toast POS is a flexible system built exclusively for restaurants and the food service industry. Offering tools like...

Square Point of Sale

Square POS ist ein mobiles POS-System, das für iOS- und Android-Geräte verfügbar ist. Zu den wichtigsten Funktionen des...
Clover POS ist ein integriertes POS-System mit nutzerdefinierter Hardware für verschiedene Arten von Einzelhändlern....

Revel Systems

Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS)...

Lightspeed Retail

Lightspeed Retail ist eine cloudbasierte POS-Lösung, die sich für Einzelhändler in Branchen wie Bekleidung, Schuhe,...
Vend ist ein cloudbasiertes Point-of-Sale-System für Einzelhändler jeder Art und Größe. Vend bietet Tools zur Verwaltung...

TouchBistro Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,6
Funktionalität
3,9
Bedienkomfort
4,2
Kundenbetreuung
3,6
5 von 351 Bewertungen Alle Bewertungen anzeigen
paul
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 8.10.2016

For iPad soulution for busy restaurants, this is your answer!

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Vorteile

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Nachteile

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Ashley
  • Branche: Restaurants
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 26.1.2021

Fair value for the price

It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.

Vorteile

The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.

Nachteile

The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.

Antwort von TouchBistro

Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team

Beantwortet am 29.1.2021
Becky
  • Branche: Restaurants
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.7.2022

Would Recommend

This POS has made my life so much easier. The reporting is amazing and everything is so easy. I haven't had any major issues as I've only used it for 6 months but so far I would 100% recommend.

Vorteile

SO easy to use - programming buttons, menus, integrating payment, splitting bills - everything about it is so easy

Nachteile

In person set up would have been alot easier but that's the only con I can think of

Antwort von TouchBistro

Hi Becky, thank you for the review! We're happy to hear you're enjoying the reporting function.

Beantwortet am 15.8.2022
Brenda
  • Branche: Essen & Trinken
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
3
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 17.8.2022

Worst customer service, unreliable hardware and software

Am actively researching other options after 2+ years because the issues we've had are never addressed or resolved.

Vorteile

Easy to use when it works, for the functions that are set up.

Nachteile

1) Customer service is TERRIBLE. We have had open trouble tickets for over a MONTH with no resolution. Important tickets, like payments for online orders appear to be received in the POS and yet no money ever hit our bank. So we can't rely on taking online orders, which is critical.
2) Software and hardware crashes. A lot. Like 6+ times per shift.
3) Inventory adjustments have no value associated with them, which makes it little better than a chalkboard for inventory tracking. (If I am missing product, the value of that loss should show up somewhere in a report as inventory losses. Yet it doesn't).
4) Basic reports missing, such as balance sheet/inventory on hand by category.

Magan
  • Branche: Wein und Spirituosen
  • Unternehmensgröße: 11-50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 7.6.2022

Average overall

Average

Vorteile

Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly.

Nachteile

Does not allow you to put a hold on credit cards for any amount. Does not work when internet is down which it is supposed to store and forward, and it does not. Was supposed to be completely wireless and is now not. Hate to have to pay for more equipment when I pay a monthly fee.

Antwort von TouchBistro

Hi Magan, thank you for your review.

We are sorry to hear about the issues you were facing. Please call 1-888-342-0131 and our Customer Support team who would be happy to look into this for you.

Beantwortet am 19.7.2022

Ähnliche Kategorien