MasterControl Quality Excellence (a QMS Software Solution) is an integrated quality management system that eliminates the need to paper-based quality processes. It helps life-science companies adhere more efficiently to the ever-changing FDA and ISO quality standards.
MasterControl Quality Excellence enables over 1,000 customers across 30 countries to manage their quality and compliance processes and get their products to market at reduced cost with efficiency, regardless of the various regulations they face.
MasterControl QMS also helps you automate task assignment, scheduling, follow-up, tracking, escalation, review, and approval of all document-based processes. The core application in the MasterControl suite integrates all quality processes including change control, customer complaints, corrective/preventive action (CAPA), and audits.
MasterControl also offers a manufacturing solution called MasterControl Manufacturing Excellence. It is a suite of validated solutions that automates the end-to-end production lifecycle and integrates seamlessly with other enterprise applications such as MRP, MES, ERP, MOM and production scheduling.
Tamara S. Branche: Biotechnologie Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
I really like that it is so easy to use and that it is reliable. Getting audited a lot, it is important to have a system that is robust and takes care of all your documents. The support is a big component about why it is reliable. They are always available to troubleshoot in times of need
A lot of patches, but like any software that is normal. They do a great job in getting bugs fixed quickly.
Cody K. Branche: Biotechnologie Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
I am responsible for all of the documentation for Quality Control for the company I work for. MasterControl works well for maintaining documentation, but the user interface could be greatly improved and simplified for new users.
It has a lot of functionality for creating, collaborating on, editing, and storing documents. The system works well for these purposes.
The user interface is often not intuitive. Button icons are sometimes used reused for very different purposes which causes confusion for new users.
The best thing about the program is the ability to track documents and identify whether the document was read or not.
It is not easy to use for the average user and its cost is very high considering that there are similar programs at a much lower cost.
The Documents and Training Module alone, have had such an immense impact in the reduction of the amount of paperwork and time spent on updating the documents and getting the training out is so worth the purchase of the system.
With growth there is always things that can and are improved on, I just wish it was more intuitive or upgrade training came with the actual upgrades and enhancements.
Verifizierter Rezensent Branche: Pharmazeutika Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
Makes everything easier and streamlines the process. Very easy to use. Allowed for us to but new processes in place and remove the paper processes. Support.
The LDAP Import tool, Java, and the reporting tool. I do not really have any other cons. This is a good application.