--- description: Reviews zu LogMeIn Resolve Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche LogMeIn Resolve mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: LogMeIn Resolve | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Sicherheitssoftware](/directory/4643/cybersecurity/software) > [LogMeIn Resolve](/software/348510/goto-resolve) # LogMeIn Resolve Canonical: https://www.softwareadvice.de/software/348510/goto-resolve Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/348510/goto-resolve?page=2) > GoTo Resolve wurde für moderne KMU entwickelt und ist eine All-in-one-IT-Support-Software, die Funktionen bietet, die du für die Führung deines Unternehmens von überall aus benötigst – alles an einem Ort. Mit GoTo Resolve können IT-Fachkräfte ihren Helpdesk rationalisieren, indem sie die Tools zusammenführen, die sie benötigen, um Probleme schneller zu erkennen und zu beheben. Die Lösung kombiniert bahnbrechende IT-Management- und Supportsoftware mit dialogorientiertem Ticketing und einer Zero-Trust-Architektur zu einem einzigen konsolidierten Tool. Einfach, sicher, flexibel und absolut kostenlos. GoTo-Resolve-Funktionen: Konversationsticketing: Konversationsticketing verbindet IT-Support direkt mit den Messagingtools, die deine Teams bereits verwenden. Unterstützung mobiler Geräte: Biete schnellen, reibungslosen technischen Remotesupport für praktisch alle Android-, Chrome OS- oder iOS-Geräte. Sicherheitsarchitektur: Sicherheit auf Unternehmensebene erfüllt die verbraucherzentrierte Nutzerfreundlichkeit, um den Betrieb deiner Systeme zu gewährleisten. IT-Automatisierung: Unbeaufsichtigter Zugriff und Multi-Session-Handling ermöglichen es Agenten und Personal, jeden Tag mehr zu erledigen. > > Bewertung: **4.4/5** von 216 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 216 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: GoTo - **Region**: Orem, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 23,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Australien, Deutschland, Frankreich, Indien, Irland, Italien, Kanada, Malaysia, Neuseeland, Philippinen, Singapur, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - AI Copilot - AI Text Generation - AI Text Summarization - API - Abrechnung & Rechnungsstellung - Active Directory - Activity Feed - Adaptives Lernen - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Analytics - Android Support - Anmeldung / Onboarding - Anmerkungen - Anomalie- / Malware-Erkennung - Anpassbare Benutzeroberfläche - Anpassbare Berichte - Anpassbare Felder ## Integrationen (12 insgesamt) - Acronis Cyber Protect - ConnectWise PSA - Dynamics 365 - Freshdesk - Freshservice - HaloPSA - JIRA Service Management - Microsoft Intune - Microsoft Teams - SentinelOne - ServiceNow IT Service Management - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Sicherheitssoftware](https://www.softwareadvice.de/directory/4643/cybersecurity/software) ## Ähnliche Kategorien - [Sicherheitssoftware](https://www.softwareadvice.de/directory/4643/cybersecurity/software) - [MDM Software](https://www.softwareadvice.de/directory/4604/mobile-device-management/software) - [Antivirenprogramme](https://www.softwareadvice.de/directory/4741/antivirus/software) - [IT Asset Management Software](https://www.softwareadvice.de/directory/1888/it-asset-management/software) - [IT-Management-Software](https://www.softwareadvice.de/directory/4563/it-management/software) ## Alternativen 1. [Zoho Assist](https://www.softwareadvice.de/software/392373/zoho-assist) — 4.7/5 (1497 reviews) 2. [AnyDesk](https://www.softwareadvice.de/software/100985/anydesk) — 4.6/5 (1799 reviews) 3. [Slack](https://www.softwareadvice.de/software/154669/slack) — 4.7/5 (24221 reviews) 4. [ISL Light](https://www.softwareadvice.de/software/71943/isl-online) — 4.7/5 (779 reviews) 5. [Iperius Remote](https://www.softwareadvice.de/software/261056/iperius-remote) — 4.3/5 (228 reviews) ## Nutzerbewertungen ### "Romote access software by GoTo" — 5.0/5 > **Azizah** | *11. September 2022* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: GoTo Resolve the work software that we rely most heavily upon. Naturally, we employ it to provide on-demand customer support. However, we also rely on it to remotely access a computer or a server when it has to be used without surveillance. > > **Nachteile**: Updating or uninstalling the previous version using the Control Panel is required before re-establishing a remote connection to a previously linked device. Recently, this issue has become increasingly challenging, and after months of attempting to rectify it, we've decided to look into other remote support software. ----- ### "Excellent IT support tool" — 4.0/5 > **Alex** | *6. Dezember 2023* | Bau | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: GoTo Resolve offers me a lot of tools to manage our company's IT resources and provide real time support to our users. Having information such as what operating system a computer is running, who is currently logged in, and what the computers resource usage is on my control panel has been a great help in providing support. > > **Nachteile**: The two biggest issues I've encountered is GoTo Resolve is a bit more resource hungry when providing remote support compared to other remote desktop solutions. Some of our older machines run extremely slowly when I'm using it to remote in. Additionally if the GoTo Resolve client on a machine decides to stop it can be a pain instructing a user how to restart it and is usually easier to tell them to reset the entire machine. The GoTo Resolve client handles users changing poorly which is usually when the client crashes. > > Positive, GoTo Resolve has made it easy for me to provide remote assistance to users and where when I'm anywhere. I was very easily able to get it to run on my smart phone allowing me to quickly solve a IT issue at work while in the middle of a road trip. ----- ### "Makes providing remote support a breeze" — 4.0/5 > **Verifizierter Rezensent** | *16. Oktober 2019* | Computer-Software | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: I like that the software is easy to use, the connection is smooth and it has been stable most of the time. > > **Nachteile**: Too many steps and confusing instructions for the people receiving support. > > We have been able to provide easy support and cut down support calls significantly by allowing technicians to see the whole picture when the client has limited computer knowledge. ----- ### "GoToResolve will give your team the leverage and flexibility all IT teams need" — 5.0/5 > **Manuel** | *2. Mai 2023* | Informationstechnologie & -dienste | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I first came across this product when we were shopping for a more secure and budget friendly solution, in order to provide remote tech support for our student body and employees. GoToResolve has been a phenomenal tool and our technicians say its very user friendly and fluid. > > **Nachteile**: One thing that I did not like, is its ticket system. I manage our current platform (Freshdesk) and have been looking for alternatives. I really hoped GoToResolve would fit all of our needs, because I would love an "All in one" solution. Perhaps in the future they may bring a more robust ticket system. > > I am very pleased with the product, and hope to continue using it. My team has adapted to its capabilities, and many of us feel its the right tool for us to have. This day and age, a secure remote software is a necessity for any growing IT team. ----- ### "Decent product, lots of bugs, support non-existent" — 4.0/5 > **Mike** | *23. Juni 2023* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I like what was described to us as a selling point, ticket system, integrated with Teams, inventory management, ease of use, etc. > > **Nachteile**: It's a task getting it implemented, we have a free trial account that cannot be deleted so we cannot contact support and open a ticket as it wants us to pay even though we have paid several thousand dollars up front for the year. It's not easy to configure, the ticket system is iffy at best and they don't even know how to help you configure it themselves. > > It's been messy, this is the 3rd time we have tried GoTo Resolve. First time failed, support couldn't get us past step 1 on ticket system, so we canceled. Second time was a free trial that went south. This is the third try and we paid for it in March and still don't have it up and running yet. Takes way too long to setup, you're on your own as support is useless, so it's better than GoTo Assist, but not as good as others like Ninja but it's way cheaper than some others so you get what you pay for. ----- Seite: 1 / 10\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/348510/goto-resolve?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/348510/goto-resolve) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten