Servant Keeper by Servant PC Resources is a hybrid church management solution that caters to churches and faith-based organizations and helps them to manage their business operations. The solution enables churches to search through their congregation to pinpoint specific skills among their members, track attendance or communicate via email with their constituents.
When entering a new member or family into the solution, common information - last name, address, and phone number - are copied over automatically. The data can be edited to account for differences in family information, when applicable. Customizable data fields provide an additional way for churches to tailor Servant Keeper to meet their unique needs and specifications. If an attendee is just a visitor, they can be automatically excluded from member-only marketing collateral, such as emails and mailings.
Additionally, Servant Keeper offers functionalities for online giving, child check-in for security, online scheduling and accounting.
Services are offered for a one-time fee that includes support via email and online resources.
Sarah S. Branche: Religiöse Einrichtungen Mitarbeiteranzahl: 13-50 Mitarbeiter
SK allows us to have one database that all staff use to keep track of our members, potential members, friends. We track contacts with all in our database, add pictures, notes, visits, attendance. We have added Protect My Ministry to do background checks.
SK is extremely user friendly and intuitive. It provides a full range of capabilities from basic demographics, attendance, contribution processing and reporting to group e-mails, data sorting on nearly every field, "dashboard" information to get church info in a quick format and well trained, easily available customer support. SK converted 3 years worth of contribution information and all the demographic information from our old system and helped us configure to our needs with SK8 under the "white glove" experience. Training videos provided were excellent. On-going webinars and live training have also been well worth my time. We have all staff set up with the Mobile Ministry app so they can find e-mail, telephone or address while on the go.
I only had one issue that has been a problem, but SK corrected it in an update.
Nicole M. Branche: Religiöse Einrichtungen Mitarbeiteranzahl: 2-10 Mitarbeiter
We have integrated our accounting and membership departments. We have had been able to communicate more effectively and efficiently with the congregation through the SK Notify tools. We are expanding our functionality by adding Event Brite, Check In and Cloud Directory. We anticipate simpler processes and more excellence with the addition of these tools. Having the ability to equip others to utilize the SK tools definitely supports stronger relationships which in turn supports less money for staffing due to the time saved through equipping others. SK continues to impress me with their ability to listen and hear their audience by remaining innovative with their software.
The synergy for how all the modules work together. The opportunity to add add on modules when ready both financially and with personnel. The Cloud version is outstanding and the addition of the apps. Time saving! Connectivity at its best! These additions bring the corporation, the leadership and the attendees into relationship because of the tools. Our organization has always appreciated the Support Desk. When i think of Servant Keeper SERVANT always a listening ear and continual support via phone, email or on site trainings. KEEPER committed to excellent support and excellent products.
There is definitely a learning curve however the Webinars, Trainings, Tutorials, Support Desk make it possible for anyone to use SK.
Loretta S. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 13-50 Mitarbeiter
[SENSITIVE CONTENT HIDDEN] obviously knows his job. He was able to walk me through step by step and helped me achieve my goal
[SENSITIVE CONTENT HIDDEN] was very patient with me. I'm not really familiar with the software and it just made it seem so easy. [SENSITIVE CONTENT HIDDEN] was AMAZING! I wish I could take him to work with me every week!
Without [SENSITIVE CONTENT HIDDEN] talking me through my problem, I would not be able to complete my task.
Jill K. Branche: Religiöse Einrichtungen Mitarbeiteranzahl: 13-50 Mitarbeiter
We needed an affordable cloud based church database to replace our old service based program. This was pretty good for the money. The app is good and reports are easy once you train and practice.
The app is very helpful. We are learning to customize reports easier. We like the cloud alternative. Event Bright integration is great.
Setting up the groups are a little clunky at first. White glove transfer wasn’t as seamless as promised. It doesn’t interface with our One Call Now system, so we are having to update two systems.
William K. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 2-10 Mitarbeiter
I had my second Help Desk conference today. Both times the service was superb. I thank [SENSITIVE CONTENT HIDDEN] for her great help and patience with me today to correct my problem which I created myself.
The ease in following the instructions and the manner in which one moves through the programs to accomplish the end result
I have no dislikes with this program. I think that the use of the "Enter" key more often than having to use the "Arrow" keys would be a time saver and make it easier to move through the entry system.