Product Fruits

4,8
Gesamtbewertung
Bewertungen

4,8
Gesamtbewertung
Bewertungen
Zum Anbieter

Über Product Fruits

Product Fruits ist eine cloudbasierte Plattform für das Onboarding von Kunden, mit der Unternehmen interaktive Touren und Tipps in Anwendungen einbetten und Nutzer Feedback senden können. Product Fruits bietet nutzerdefinierte Lösungen mit innovativen Anwendungen für Start-ups oder komplexe Unternehmenslösungen für Großunternehmen.
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Product Fruits Software - 1 - Vorschau
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Product Fruits Software - 5 - Vorschau

Product Fruits Preis

Product Fruits bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Product Fruits ist ab 89,00 $/Monat verfügbar.

Startpreis:
89,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Product Fruits

Product Fruits Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,9
Funktionalität
4,8
Bedienkomfort
4,7
Kundenbetreuung
5
5 von 46 Bewertungen Alle Bewertungen anzeigen
Becs
Becs
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.11.2022

Great good-for-money option with fantastic support

This product is great value for money. We've been able to successfully implement checklists and tours into our app so that they look native. The customer service has been absolutely fantastic and even expedited the introduction of supporting group attributes for the checklists which has been a real godsend for us.

Vorteile

The team have been great at helping me create the optimum setup for our particular use case and helping me debug various issues. I was able to set up tours very easily on our staging server and test our checklists. I love the fact it integrated with Segment so it was easy to start getting the data going into ProductFruits. I also love the LifeRing to allow for self-service tours!

Nachteile

I'd love for there to be a few more display options for tours, and for the reporting for the LifeRing to be built out more but I can see that being developed in the future, and we're planning to stay for the long haul.

Antwort von Product Fruits

Thank you for such a fabulous review, Becs. Noting down the request for more display options for tours.

Beantwortet am 29.11.2022
Ignacio
  • Branche: Internet
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 2.1.2023

Excellent tool, and better Customer Service

Excellent. Not only the features we use, but also the Customer Service we have received (not even being on the higher plan). They answer in minutes and really take care of understanding your business problemas and thinking on creative ways to solve them. Really really amazing service.

Vorteile

Product Tours are clearly the feature we use the most. It has an intuitive interface to create the tours, and almost no implementation is needed (sometimes we have to ask dev team to add a small function to launch tours or include IDs in our own interface), but it has given HUGE independence to the design tema to work directly on tours.Also the fact that it is possible to have different environments helps the design team to test tours without any production implications, which i just GREAT!Checklist are the number two in our Use Case, and they also work very well.Finally, the integration with hubspot is astonishingly fast and easy to implement, which reduced our implementation time a lot, and helps us have. a clean and unified database with our CRM

Nachteile

If i have to say something, it would be the reporting options, although I know they are currently working on improving it.

In Betracht gezogene Alternativen

Userflow, UserGuiding und Intercom

Warum Product Fruits gewählt wurde

PF is more focused on Product Tours, which was a relatively new feature in Froged when we changed. Also, PF is cheaper for the tools we needed to use.

Zuvor genutzte Software

Froged

Gründe für den Wechsel zu Product Fruits

All 3 where way more expensive for the business needs we have.

Antwort von Product Fruits

Wow! Thank you for taking the time to write such a great review, Ignacio.

Beantwortet am 9.1.2023
Semih
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 3.4.2023

Great product and customer support!

We are happy with PF and we are going for year 2 with our subscription. Company, product and the people are great! We will continue working closely with the team.

Vorteile

We are a startup with a great product and we want to be able to show this to our users. Product Fruits helps us greatly in terms of onboarding, activity tracking and many other aspects. PF makes us look good to our own customers which is extremely important for us.

Nachteile

Understandably we come across a few issues here and there... But customer support is great and they kill those issues and they entertain our enhancement ideas.

Antwort von Product Fruits

Thank you for a nice review, Semih. Looking forward to the year 2 cooperation.

Beantwortet am 4.4.2023
Tyler
Tyler
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.7.2022

Tremendously easy to use, amazing customer support

The support offered goes above and beyond. At any time you can schedule a technical session, and email replies are almost immediate!

Vorteile

We're using Product Fruits to help with user enablement , our knowledge base, capture user feedback, integrated chat, and to deploy training for new features.

Nachteile

We haven't found anything yet that we don't like.

In Betracht gezogene Alternativen

WalkMe

Warum Product Fruits gewählt wurde

Happyfox does not have the UI tour features we needed.

Gründe für den Wechsel zu Product Fruits

WalkMe is not priced appropriately for the feature set we needed.

Antwort von Product Fruits

Thank you for an amazing review, Tyler! We're pleased to hear you're happy with Product Fruits.

Beantwortet am 7.7.2022
Tomas
Tomas
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 26.4.2022

Simple & Intuitive tool for improving your product adoption

Its difficult to get the user onboarding right. First impression clear user guidance are crucial pro product adoption. With Productfruits you can do it. It bundles all necessary features for great price to cover our needs. We are using it for onboarding new users, announcing new features, getting feedback, showing hints to the user on specific places in the platform.

Vorteile

Easy to set a simple product onboarding tour
Easy integration
No-code tours & hints builder
Amazing support & help with custom use cases
Customizability

Nachteile

UX could improve even more (however current new version is great)
To get the tour working with specific conditions is sometimes tricky (tunning CSS selectors)

In Betracht gezogene Alternativen

Appcues

Gründe für den Wechsel zu Product Fruits

local vendor with amazing support with all features we needed for one price

Antwort von Product Fruits

Thank you for such a great review, Tomas.

Beantwortet am 29.4.2022

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