Über membermeister
membermeister Preis
membermeister bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von membermeister ist ab 35,00 $/Monat verfügbar.
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- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Very satisfied
We are much more efficient using Membermeister than we were before.
Vorteile
We have found that this software greatly improved our efficiency. Integrating invoices to timetables and payments is extremely useful.
Nachteile
The only thing we would like is some way to integratE/connect direct debits with accounts when not associated with an invoice.
Antwort von membermeister
Thank you - I'm delighted to let you know that you can now collect payments by Direct Debit without the need for an invoice.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
🙌
I have nothing but praise! I love it. I have been personally supported so much with 1:1 phone calls to help me set up my software I can not thank you enough. Nathan has helped me so much. He’s very patient and I love the fact I can talk to a person as well as get lots of online advice.
Vorteile
It’s clear and easy to use if you’re not that comfortable with technology
Nachteile
Nothing I love it. Membermeister is brilliant
Antwort von membermeister
So glad to hear that our personal 1:1 support was well received. Glad to hear how much difference membermeister made to your business.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very user friendly system
Vorteile
user friendly and system which doesn't need much training to be given to operate. Has all the necessary points for dance school admin
Nachteile
At times system can be slightly slow when loading student details. would also be helpful when searching for students to come out and be back where the search left not have it reset.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Excellent support
Membermeister manages all of the business needs of the dance school, with full traceability and ease of use for the staff. We can now create and modify schedules, invoice and record payment, message and track usage for all of our customers.
Vorteile
Membermeister addressed all of the needs for the business, and the support received is exceptional and timely.
Nachteile
I didn't prepare enough of the start up information to benefit from the incredible set up assistance from Membermeister.
- Branche: Freizeit, Reisen & Tourismus
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Simple and effective to use
I run a dance school with roughly 200 students and this has been really effective for storing details, creating registers, generating and keeping a track of invoices and emailing customers.
My customers pay blocks by calendar months and the system in place means this is done really easily.
Vorteile
I like that I can generate invoices quickly and simply & merge invoices for customers with multiple children in classes.
Duplicating classes for the next block is straight forward and works ideally for me as my customers pay on a calendar month basis. Each month will have a different cost and this function makes this simple for invoicing as it works it out.
Keeping track of payments is straight forward.
I like the 'missing email address' function.
Overall, everything is very straight forward and simple to run. I find this much better to previous database systems I have trialled as they were much more complicated.
Aesthetically too I prefer Membermeister.
Nachteile
I would like to be able to set a different default for certain settings:
Default payment option (it selects cheque for new customers but I would prefer it to select cash)
First name Alphabetical order default when printing registers as a few times I've forgot to change to this.
A 'back' button for going back to class payments after I have edited an invoice.
I'd like to be able to define relationship of emergency contact details as these are not always 'parents'.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A game changer
The team helped with any questions and are also there to answer any questions. A joy to work with
Vorteile
Once set up everything is accessible in an instant.
Nachteile
None it transformed our back office and the students and parents feedback has been fantastic as well
Antwort von membermeister
Thank you so much Julie, it's a pleasure being able to help you and your business to such a great extent.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy to use dance school management software from a company offering outstanding customer...
Our school has around 250 students and we run 40 classes a week in 3 locations. We use membermeister to manage all of our day to day data needs - class scheduling & registers, recording attendance, invoicing, sending Email and SMS messages. Our previous software did all of this and more, but was more complex to understand, and required more regular & confident use to be proficient. This was a key factor in our decision to switch and we have not regretted the move. We've used membermeister for a few months now and are really happy with it. We have been hugely impressed with the support we've received. When we've been unsure how to carry out a task, we've received clear instructions and been sent 'how to' videos. If we've needed a report the system doesn't provide, it's been sent to us. If we've asked for a system enhancement and it's been a logical addition that's been easy to action, it's been implemented. The membermeister team are great to work with and the system offers a great solution for managing any class-based business.
Vorteile
Ease of use, especially for a non-regular user
The tagging functionality
UK-based customer support
The ongoing system development & the opportunity to add our thoughts and ideas into this process
Nachteile
Lack of built-in reporting tools - but that's changing
Doesn't have a built-in synchronised interface to our accounting package - our previous software had this
- Branche: Erholungseinrichtungen & -dienstleistungen
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great Product, Great Service!
Vorteile
Membermeister is really user friendly; it does everything I need it to do and more making the management of my performing arts school so much easier than it was before I discovered the software. Invoicing and communicating with students and their parents are now a piece of cake and it's great to have my database of students stored in one secure location that I can access anywhere, I really couldn't and wouldn't be without it. Added to all of this the help and support I receive is always incredibly friendly!
Nachteile
I love everything about Membermeister! I would love it even more if it was possible to manage all of my accounts through the software too, if this might be something for the future?
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Saves so much time.
An excellent company with a very helpful support team. I've been using membermeister for 4 years now, we are very happy with the service.
Vorteile
I've been using Membermeister for the last 4 years, it has streamlined the whole process of enrolling and billing customers. It looks professional, everything in one place , very user friendly.
Nachteile
Sometimes a whole group email can end up in customers spam box. I guess its more about their settings than membermeister?
Antwort von membermeister
Hi Jamie, thanks so much for your feedback. It's a pleasure to have you as a customer.
- Branche: Darstellende Künste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Everything in one place
Vorteile
Everything is in one place. Membermeister enables us to keep track of the various elements of the day-to-day running of our business, and makes it incredibly easy to keep up to date with everything - all in one place! The ease of use is fantastic and the support offered is second to none. It is rare I come across any issues with how to use the software, but if ever I do, the customer service is great. CSR is always incredibly helpful and informative!
Nachteile
I like that I am able to colour code each of class / terms, however, it would be even better if there was a way to only view specific colour groups!
Antwort von membermeister
We're thrilled about this review, and it's a pleasure working with you.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The transition to Membermeister has been an easy and positive one!
Vorteile
It is very simple to use, aesthetically pleasing and easy to navigate your way around. I cannot rave enough about the customer representative and the help he has given us over the months we have been using it. We are a large and very busy school which has often meant turning to him for advise on how best to do things. He always then comes back with the support I require and leads me in the right direction.
I have found it much easier to print registers, find information, email pupils etc than with previous systems. I feel the system is also very user friendly when it comes to training new members of staff or even our teachers (without an admin background) who need to use it from time to time too.
Overall I am very happy with the move to Membermeister.
Nachteile
My only thing I would say is that due to our large volume of data in the system it can run slow especially when loading large pages like our student or term overview. This is the only reason I deducted one star from the Functionality score.
Antwort von membermeister
Many thanks Danielle, we're very pleased to hear that membermeister is working so well for you and it's great to have you on board!
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
I would be lost without Membermeister! I can't remember how I even kept track of everything...
Vorteile
I love the ability to check payments, class numbers and all admin info in one place. The medical box is extremely helpful and so is the ability to print registers if needed. Being able to connect to GoCardless makes payment easier for our students and families and ties everything together professionally. Using TAGS has been useful, especially to when students need to move up an age group or to list what numbers they are in in a show or even to see how many boys you have v girls!
Nachteile
I would like to see totals at the end of some of the invoice/payment pages and on the front page when you hover on the bar chart. I would like to see the forecast revenue for each class reflect the actual amounts that include student discounts applied rather than the best possible cost.
Although the link to GoCardless is excellent, we would like to see payments made a little quicker to our bank.
Antwort von membermeister
Many thanks for this fantastic review Amanda. We also appreciate your feedback. The GoCardless payouts should be quicker in the future as the latest update reuses existing mandates which shortens the payout cycle.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Membermeister use
See above. Membermeister hold my hand when I have a problem
Vorteile
I am the least techie person in the world, so if I can manage Membermeister then anyone can! If I do have a problem, [SENSITIVE CONTENT HIDDEN] and his team answer - clearly and patiently- within an hour. I don't know how I would do without Membermeister now
Nachteile
Nothing. It's me that can't remember the odd thing.
Antwort von membermeister
Thank you for your feedback, great to hear that membermeister is useful to non-techies - that was one of our goals when developing the product.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
A Business Essential!
As working mothers who also own a dance school, Membermeister has proved to us to be a business essential! From communication to invoicing Membermeister saves us valuable time allowing us to focus more on our business.
Vorteile
Ease of use, reliability, multi-functionality.
Nachteile
That we did not start using the software sooner!
Antwort von membermeister
Brilliant! Thank you Emma!
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Fantastic customer support
We have used a free trial before signing up, and I can only say positive things about the customer support we have received. We have a slightly more complicated set up than other organisations and have been running for 7 years using a variety of platforms for our administration, so finding a software that would include everything we need was always going to be a challenge. Membermeister have supported us all the way in making this transition as easy as possible, have been super helpful when we needed clarification and are always interested in working with us on finding the best solution possible.
Vorteile
it has made our administration easier, and it's a great way of consolidating various documents, spreadsheets and email software
Nachteile
it lacks a few functions we would ideally like to have
Antwort von membermeister
Thanks Ela, we will work hard to get you up to 5 stars in all categories :-)
- Branche: Marketing & Werbung
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Fantastic service!
Fantastic! The team are prompt and [SENSITIVE CONTENT HIDDEN] has made a complete headache of a service change (practical classes turning to online session) seamless by providing such excellent support. Highly recommend - they go above and beyond!
Vorteile
Membermeister makes the integration to your website so easy. The forms look highly professional and the customer service provided by [SENSITIVE CONTENT HIDDEN] and the team is exceptional!
Nachteile
Nothing -I cannot see a fault with the service or software
Antwort von membermeister
Hi Sophie, we're thrilled to hear that our new features such as support for online lessons is useful to you.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
It has made keeping on top of admin really easy
Vorteile
The software is very easy to use and set up, I use it for keeping pupil information, registers and invoicing. It's great that you can invoice for planned terms and individual items such as examinations and uniform. Great support team who always talk you through everything its also great that there are help videos you can view. For someone who is not great with technology and software this is so used friendly.
Nachteile
The only thing I haven't found yet is if you can prepare an invoice in advance and then arrange a set date/time for the invoice to send without you logging back in.
Antwort von membermeister
Thank you for your feedback, it is hugely appreciated. We like the idea of scheduling invoices and we will make a note of this as a feature request.
- Branche: Sport
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to use
I was looking for a package that would allow me to organise and track my schools monthly attendance and allow monthly billing/invoicing
This was extremely easy to set up and the team were very helpful with all questions I had.
Vorteile
Allows for organisation of my school. It is clear and easy to use.
It allows me the facility to send group emails and chase for payments etc.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great time saver!
This has made running my school so much easier and efficient! Personalized invoices, keeping track of class numbers and attendance couldn't be easier.
On the rare occasions I have needed help, support is fast and efficient.
Worth every penny!
Vorteile
Fast, easy and efficient
Nachteile
Would help if you could add a student waiting list section
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Couldn't do without this ap!
I love having easy and instant access to my registers and outstanding invoices. Would not wish to go back to the days where everything was done manually. Much easier to use than aps I had previoisly used.
Vorteile
Easy to use. And no software to download.
Antwort von membermeister
We're thrilled about your feedback Kim! Many thanks.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Membermeister amazing!
Membermeister saves me hours of time, makes me more efficient and the business is thriving!
Vorteile
Easy to use
Professional
Excellent customer service
My customers love it!
Nachteile
Nothing its all brilliant! I cannot fault it.
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Outstanding option for a dance school!
Outstanding. I have been looked after by the support team which is highly knowledgeable and has been very patient with the number of questions I have asked and requests I have made.
Vorteile
I love the interface. The software does a lot but it is very easy to navigate and use. I have worked in schools using Schoobase and SIMS and I am very impressed with the design and feel the designers have an excellent understanding of how software can support a dance school.
Nachteile
I would like an app to support the software.
- Branche: Bildungsmanagement
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
MemberMeister New User!
This company are fantastic and I would reccomend them to any of our partners for use. Paul has been a great support from set up to minor queries. It has been a brilliant addition to my organisation to ensure data is kept upto date and so that all our teachers can easily be in charge of their own administration so we can keep an eye of statistics.
Vorteile
Set up was fast and the programme is incredibly user friendly which is great when you have so many people in one organisation able to use it.
Nachteile
The only thing for me as because I have 2000+ members my programme runs quite slow at times, but for a normal dance school of 100+ students you would not have that problem. I would reccommend anyone who is thinking of buying a system to keep an eye on registers and be able to produce invoicing this is for you!
Antwort von membermeister
Many thanks for your brilliant review Gemma. We have taken your feedback on board.
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
From the very start their customer service is A*. In addition to their features for admin...
Much more stability and reassurance with chasing invoices.
Vorteile
I enjoy being able to visually view our timetables and being able to deliver invoices directly to customers with the connections through GoCardless and Quickbooks. Having all our users in one space is amazing.
Nachteile
Some more flexibility with invoice delivery I.e monthly payment invoices otherwise I have nothing to negative to say.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Very pleased
Membermeister is far more efficient than multiple spreadsheets and google docs. Easy to use with my iPad and iPhone. The invoicing is the best, especially monitoring their status and issuing receipts.
Vorteile
Class attendance monitor. Invoicing and receipts. Messaging to multiple addressees. Student details
Nachteile
No templates for messages. Increased security sometimes means several log ins
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Fabulous software
Very positive experience with membermeister. The help desk team are very knowledgeable and quick at responding.
Vorteile
Don’t have to download and install programmes as it’s cloud based meaning no time wasted doing updates. It’s a very user friendly dashboard
Nachteile
There is nothing that I dislike about membermeister
Antwort von membermeister
Thank you for this fabulous review Helen, we are so happy to hear that membermeister is working well for you.
- Branche: Musik
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Membermiester Saves Time
Easy to set up to suit our groups. Support from Membermister exceptional. Easy to navigate and learn yourself.
Vorteile
I can see all the invoices in one place and who has and who hasn't paid. It is easy to send reminders, easy to navigate and the support team are extremely helpful.
Nachteile
There is nothing I do not like. I find it all very useful.
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
always attentive to giving me quality service
Vorteile
Organize It helps me keep my work organized and also have a place where my future students can register.
Nachteile
They need to have an app that can be downloaded on phones so that students can enter and pay more easily.
Antwort von membermeister
Thanks so much for your honest review Karla.
- Branche: Darstellende Künste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Fantastic product and outstanding customer service
Vorteile
It’s easy to use and well put together. It makes life so simple.
Nachteile
I would love there to be an app. Just for easier use.
Antwort von membermeister
Hi Anna, Thank you for taking the time to leave us a review. We really appreciate your feedback :)
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
A user friendly system that can be managed by all
They are very quick to get back to you and very helpful, the other very well know and used systems I have used alongside Membermeister have not been so quick to help, particularly those with very complicated set ups. They say that they will talk you through it but all you get is a youtube link and a brief printed outline.
Vorteile
I have tried various CRM systems for dance schools and some of them offer far more options than Membermeister, however you still cannot beat the simplicity of the system and anyone can use this system straight away. It is not complex to set up and you can be up and running in a matter of minuets, saving a great deal of time. I have run three CRM systems alongside Membermeister over the last couple of years and paying twice but it was important for me to get the right system for both myself and my staff., most importantly my staff. I work with computers and programmes all day long and know my way around software so I can use the more complicated systems but it is my staff who also have to use it daily and Membermesiter is the one they love the most.
Nachteile
They do not have as many features as other CRM systems and they are not as cheap as others, but they seem to be adding more and more features on a regular basis without changing the way the front end looks so for my staff it is great for them.
- Branche: Unterhaltung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Fantastic software and brilliant customer service!
Brilliant! The team are really quick to respond and very thorough with the step to step videos of how to work the software in the most efficient and easiest way. It saves me so much time each term when calculating all invoices and keeping an eye on all customers to keep them all upto with news and check in with my customers to ensure they are all happy with our services!
Vorteile
I like how communicative the team are when dealing with questions, in a very quick and helpful manner. I would highly recommend using membermeister to organise your school, business, life!
Nachteile
I am really happy with the software and any requests that I have asked for have been put onto the system shortly after my feedback.
Antwort von membermeister
Hi Sarah, Thank you for taking the time to leave this fantastic review. Your feedback is so valuable to us as we continue to adapt & grow in order to provide software that meets our customers needs. We're so pleased to hear that you have been happy with the customer service you have received, that's very important to us and also that any requests you have made have been actioned in a timely manner. We really appreciate this, thanks again. Team membermeister.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Perfect software tool - backed with excellent support
MM saves me heaps of time and keeps everything running smoothly for me - worth every penny.
Vorteile
Seamless process to convert from basic excel spreadsheets - all taken care of by exceptional support from [SENSITIVE CONTENT].
Nachteile
My 1 wish would be for the system to record credits for cancelled lessons and auto deduct from next invoice run.
Antwort von membermeister
Thank you for the great review Lynda. We hear your feedback loud and clear and a credit note feature is on our radar. I'll pass your notes on to the team.
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Dance school management
Vorteile
Easy to use software, helps keep track of outstanding invoicing and check cash flow. Good for monitoring student attendance.
Nachteile
It would be helpful if the 'Items and Discounts' feature items could be alphabetised, as searching for certain items when invoicing can be time consuming when they are listed randomly.
Also, gender roles could be revised to add non binary to the list.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Amazing product
Excellent
Vorteile
This is the best software for dance studios I’ve ever used Makes running out studio so easy and is a massive time saver Keeps all our information in one place.
Nachteile
Nothing everything works well I’d like to be able to leave personal notes to teachers on there
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent Software
The software is great - allows us to have everything we need! The team are keen on feedback for developing it further. We love it!
Vorteile
It is simple and so easy to use! The team are so helpful if there are any questions or issues and they are always keen on feedback / any improvements we could make
Nachteile
Deleting students & parents at the same Time or an option for this would be useful.
Antwort von membermeister
Thank you Francesca, we're delighted by your review and so happy to have you as a customer.
- Branche: Darstellende Künste
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Software for Running a Dance Business
I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't.
If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions.
A great piece of software that saves me so much time and helps me to keep on top of my business.
Vorteile
Save me so much time when creating multiple invoices.
Nachteile
I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Highly Recommend!
The customer experience is of the highest level, the team are fast to respond and very helpful when needed. They also made the set up almost effortless especially with the moving over of info from our old software.
Vorteile
It's extremely easy to use, easy to set up and not unnecessarily complicated.
Nachteile
Nothing to date, anything I wanted slightly different was customised for me at no cost
Antwort von membermeister
Hi Josh, thanks so much for this awesome review. I'll share it with the team, it'll make their day.
- Branche: Computer-Software
- Unternehmensgröße: 1.001–5.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Getting started was incredibly easy. The experience since has been everything we wanted.
More accurate information about students attendance and invoicing.
Vorteile
The simplicity of creating invoices and seeing who has not yet paid and sending them out reminders.
The ease of setting up and taking class registers.
Nachteile
It is not designed for invoicing Pay As You Go students, but with customer representative's assistance we have found a very workable solution.
You need wifi access to take the registers, but you can easily create printable registers. They are working on an app that I hope will solve this one.
Antwort von membermeister
Many thanks Suzanne, great to hear that membermeister is helping you and your business.
- Branche: Architektur & Planung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
PERFECT PIECE OF SOFTWARE FOR MY DRAMA SCHOOL
It was definitely the right choice when my business grew and I was in search of software to manage my drama classes. Since using it, I have found I have so much more time on my hands to focus on pushing the business as the drudgery of admin and keeping class info up to date is so much easier. When you offset the cost of my time sorting manual invoicing, checking if people have paid into the account and chasing those who have not and ensuring children's details are always up to date then the cost is actually incredibly cheap.
Vorteile
The ease of use, it takes a very little amount of time to get accustomed to the software. The support when you do need some help is extremely good and I am never stuck for long.
I also love the fact that my staff are able to access the data for contact and medical details for children very easily and so there is no need for paper lists or issues with security of data.
Nachteile
Currently not able to automatically invoice each month, it is only manual but I believe this is in the pipeline.
I also find setting up a term and removing the half terms a little over complicated as I tend to forget how to do it each term as it is 3 months between set up and it isn't that obvious. Easy when you know how but I think it could be simpler and more obvious.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Membermeister is fab!
Membermeister are extremely friendly, helpful and supportive - explaining things very clearly. Their responses are also incredibly fast - I've always managed to get help within an hour of needing it!
Vorteile
Membermeister is very simple to use - it took very little time to 'learn' which meant I could get on with running my business almost immediately after switching software. This was brilliant and the team at Membermeister were incredibly helpful, going out of their way to help me transfer my customer data and get set up.
Nachteile
There is nothing I dislike - the team are constantly adding new features which is fantastic. Occasionally I think of a different way a certain feature could function, but know the Membermeister team are happy and willing to listen to suggestions and take them in board to further improve the software.
- Branche: Kunst & Handwerk
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Membermeister review
Very positive and would recommend to anyone who needs a programme that manages everything effectively for them!
Vorteile
They’re a great team to work with and it has all the functions you could ask for! I can’t really fault this software as without it I would not be able to run my school as I do! It doesn’t everything you could want and is really easy to use.
Nachteile
This is hard as there’s not much I dislike! You do have to pay for it but in my eyes, it’s all totally worth it
- Branche: Sport
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great experience of Membermeister
Positive.
Vorteile
Simple to use, and excellent support when customisation was needed
Nachteile
The system does not allow members/customers to manage their own data. This is something that is being considered for development.
Antwort von membermeister
Thank you for this brilliant review Sally, we're glad to hear that membermeister is working so well for you.
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Membermeister- saving us time, resources and bringing us into the 21st Century
We were still stuck using spread sheets for registers and databases for records- it was out dated, time consuming and meant it all had to be done by one person. Options we looked out were either way too expensive and would be painful in the transition. We were recommended Membermeister and the user friendly interface, the easy transition and value for money made it an obvious choice for us.
The team at Membermeister are efficient, adaptable and are constantly making improvements to the system so that you can get the most out of it. At our organisation everyone has remarked on how easy it is, we have saved so much time, our parents enjoy the electronic receipts and we are constantly learning how to use more functions on it.
We would highly recommend Membermeister to a similar organisation.
Antwort von membermeister
Hi Ashling, it's great to hear what an improvement membermeister is to your business. It makes our work worthwhile - thanks so much for leaving us such a positive review.
- Branche: Versorgungsunternehmen
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Efficient, Effective web based application
They appear to test all new changes effectively reducing risk of bugs.
Vorteile
Membermeister has increased our income and efficiency enabling our team to effectively manage class bookings and invoicing
- Branche: Darstellende Künste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great and Helpful
Great to get some help and support from people who know how you work and are always there to help at anytime! the system really helps us work and look more professional than ever. Thank you
Vorteile
The system is so easy to work and does some fantastic features and makes things so easy and effortless. E mailing clients and students professionally along with easy to generate bills which used to take along time. Teachers can actually do registration on there phone to update the system!! Amazing
Nachteile
If teachers don’t update then it can be a nightmare, maybe a reminder is needed if no changes detected within 3 weeks?
also the filter option and to generate bills for half the pupils isn’t functional enough.
Antwort von membermeister
Thank you Will for this fantastic review. We're very fortunate to be able to work with clients like yourself.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: Selbstständig
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Easy to use software, reduces time spent chasing payments,
More accurate records, less time chasing payments
Vorteile
I like the fact that we can now take payments directly into the bank, they are recorded accurately and I can see exactly who owes money
Nachteile
The only drawback is that have a complicated way of giving discount and the system doesn't quite allow for that, but it does allow to give discounts in other ways, I have just chose not to change at the moment.
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Amazing service!
Membermeister has been the best thing we’ve ever done at the dancing school. The system is fantastic and does everything we want it to do. It saves so much time, is very professional and a great form of communication. It helps with the monitoring of health and safety to record registers of attendance and personal data for if required in a medical emergency. Since having membermeister I don’t know what we would do without it!
Vorteile
Holds class timetable and student database. Easy access to contact parents. Creates invoices and reports to record payments.
Nachteile
Would like an easier feature to invoice a select amount of people for all the classes they do rather than everyone on the system as we have a dance school of over 500 but only have 200 paying for a month in one go.
- Branche: Freizeit, Reisen & Tourismus
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Fantastic Product
Membermeister has transformed how efficient our business is and evolved with us as we have grown. It's so simple to use and enables us to easily track our students, class registers, timetables, invoices and messaging in one place. All our staff have their own username and different levels of access for security and we can use it on our mobile phones, tablets or laptop. Fantastic value for money and once we tried it we could never go back to how we used to manage.
Vorteile
Everything, It will streamline your business.
Nachteile
Can't think of one single thing
Antwort von membermeister
Thank you for your brilliant review Neil, we're really happy to hear that membermeister is working so well for you.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Membermeister has made the running of our dance studio MUCH more straightforward.
It makes our admin much simpler and more efficient.
Vorteile
The best thing about it is everything is in one place: student info, communications, invoices and so on, rather than having to hop between different bits of software. The fact that an enquiry can come through our website and go straight onto the Membermeister system is awesome, it saves a lot of time and labour.
Nachteile
Sometimes it is a little clumsy or long-winded to have to come back to a main page to move on, ie it would be good to have "Next" buttons for students and classes. Also we hope that soon we can integrate our monthly gocardless direct debits too, alongside the invoiced gocardless payments.
Antwort von membermeister
Thanks for your excellent review. We've considered adding a dropdown menu to allow you to jump from one class to another, it sounds like that would be useful to you and we'll try and expedite that feature.
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
An excellent Customer experience, I never feel as if I am working alone as Customer support...
Time saving
More efficient record keeping versus the old excel spreadsheets
Mass emails simplified
Vorteile
The set up was carried out by membermeister team and was seamless.
Very clear in its layout.
Dashboard seriously helpful.
Invoicing very simple.
Student recording enhanced by registration form.
Nachteile
Sometimes pupils invoices feel hidden as goes in the parent name.
Would like a method of payment report showing the explanation put in the "other" box.