4,5
Gesamtbewertung
Bewertungen

4,5
Gesamtbewertung
Bewertungen

Über UserTesting

UserTesting ist eine Plattform für Kundenerfahrung, mit der Unternehmen Tests erstellen können, um Feedback zu eingeführten Produkten und Marketingvorgängen zu erfassen. Die Lösung ermöglicht es Fachleuten, mithilfe einer Drag-and-Drop-Oberfläche nutzerdefinierte Tests zu erstellen, mehrere Fragen/Aufgaben hinzuzufügen und Folgeprozesse durch Einzelinterviews per Video zu rationalisieren. Mit dem Dashboard von UserTesting können Unternehmen die Erfahrung ihrer Zielgruppe mithilfe von MCQ-Fragen (Multiple Choice Questions) oder Bewertungsskalen messen und Leistungsberichte im Excel-Format exportieren. Die Lösung ermöglicht es Führungskräften, Live-Interviews mit Kunden zu planen, Videos aufzuzeichnen und Bildschirme während laufender Diskussionen zu teilen. Darüber hinaus können Nutzer Testergebnisse im Videoformat erfassen und die integrierte Chat-Funktionalität zur Kommunikation mit Kunden nutzen. UserTesting bietet vorformatierte Tests, mit denen Unternehmen Feedback zu Verkaufskampagnen von Marketingteams erfassen können. Die Preise sind auf Anfrage verfügbar und der Support erfolgt per Telefon, E-Mail und über sonstige Online-Ressourcen.
UserTesting Software - 1
UserTesting Software - 2
UserTesting Software - 3
UserTesting Software - 1 - Vorschau
UserTesting Software - 2 - Vorschau
UserTesting Software - 3 - Vorschau

UserTesting Preis

UserTesting bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von UserTesting ist ab 250,00 $/einmalig verfügbar.

Startpreis:
250,00 $/einmalig
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu UserTesting durchsuchen

128 von 128 Bewertungen
Sortieren nach:
James
James
  • Branche: Fluggesellschaften/Luftfahrt
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 28.1.2020

UserTesting Review

Love it and have recommended it to friends in the same field.

Vorteile

First and foremost their customer service and feedback is beyond anything I have seen. If I run a user test and there is an error not only will they get back to me in real time, they will walk you through what caused the error so you can avoid it in the future.
As for the product itself it took me about a day to feel like a power user, its very intuitive and is such a welcoming UI.

Nachteile

Every once and a while prototypes using adobe XD will cause about 5% of testers to load a prototype that does not work.

Verifizierter Rezensent
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.10.2024

UserTesting

It’s really been good I’ve earned some cash and also used it for my company

Vorteile

The fact that I can easily set up tests for users to review while also being able to review for others and make some cash on the side

Nachteile

It’s the fact that you might not qualify for even one test in a day you’ll have to keep trying

Stephanie
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 11.5.2023

A lot of issues

Vorteile

User testing is a good way to make money. You have the opportunity to test websites and give your opinions on what you think about it.

Nachteile

Unfortunately, I think user testing went downhill. It’s very hard to get a test now as it disappears so fast. I think it needs a lot of improvement

Verifizierter Rezensent
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.6.2024

Supports Both Testers and Clients/Partners

Vorteile

I appreciate UserTesting for providing many testing opportunities for people of various demographics, jobs, and hobbies. It is fair to both its testers and clients/partners by making sure that testers get paid for their honest work and that companies receive honest feedback and clean data for their user research.

Nachteile

The mobile app sometime glitches and says "something went wrong" upon accepting a test as a tester, and there is no opportunity to take the test because of the app error, so an opportunity is missed.

Zain
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 13.11.2023

User Review of App User Testing

With testing 50 sites, I would say that except the issue above, the site it very good to use and very simple. Its not over complicated, therefore very easy to navigate. It gives you all the information you need, and I have found that when speaking to the clients, they are all very friendly, respectful and happy to listen

Vorteile

The dashboard is very easy to use. The tests pop up with a sound and you can work through the qualificaiton questions very easily. The admin area is also very easy to understand and use to tell you how much you have earnt and how much is pending.

Nachteile

The thing i dislike the most is that there have been a number of occasions whereby I have qualified for tests, both $10 and $60 ones and when I qualify for it, it suddenly tells me the test has expired and I miss out on the oppertunity to earn because of a buggy dashbaord.

Sushobit
Sushobit
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
3

3
Bewertet am 9.7.2021

Why? User Testing needs improvement

It needs a lot of improvement specifically in the mobile version and is doing great otherwise, is the best thing in the market

Vorteile

The screen recording, the capturing of all the things necessary to perform the tests, and also the switching between test app and User testing

Nachteile

Has many bugs which don't let me test and create confusion leading to test rejection by users

julie
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 31.7.2023

Great tool for UX testing

Overall experience with the platform has been very positive

Vorteile

We use UserTesting to help us track and analyze all of our usability testing. We record all our tests and user interviews, usually through the platform. If we record outside of UT we always upload the videos there after. We find being able to tag and put notes in the video really helpful, and also love the segment creation so we can share important insights with the team.

Nachteile

We have not found success using their pool of testers. Could be we just need a more specialized audience and their pool is too general, so we recruit from our own users.

bilal
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 2.6.2023

Improve !!

Vorteile

Payout on PayPal for no fees included !!

Nachteile

Misssions not selected by corresponding your profils

Shivani
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 28.3.2023

how my overall experience with usertesting till now!

going good.

Vorteile

It is a very helpful app for those who want to earn only online or only sitting at home. I am using this app and earning a good amount of money I recommend this app to my friends and they are using it too.

Nachteile

so If the tests will come several times a day it would be helpful and live test conversation cancelled itself sometimes.

Verifizierter Rezensent
  • Branche: Halbleiter
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 1.3.2023

UserTesting is an excellent site for testing software.

Vorteile

This lets anyone sign up and test different programs. It’s very easy to use.

Nachteile

The only issues I have with this software are that the recorder crashes often.

Julian
  • Branche: Design
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 24.4.2023

Good option for Moderated Usability Testing

A decent option for moderated usability testing. If you ignore the more experimental features, it's got everything you need.

Vorteile

Easy to set up, with all the standard tools: screeners, recruitment, and moderated testing. Note-taking is particularly good here, and making clips from the sessions is easy and quick, which saves time overall.

Nachteile

The "automatic highlights" feature is somewhat problematic; although it could be a useful feature in the future, at the moment it feels somewhat unfinished and can distract from the main pain points in a session.

Phong
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 12.6.2020

UserTesting Review

Things being what they are, is it going to supplant extraordinary client specialists? By no means. Is it going to be an incredible instrument that scientists can use in explicit conditions to make particular sorts of testing quicker and less expensive? Completely!

Maybe the best contention for utilizing Usertesting.com is that you can bring it into organizations that aren't as of now doing any client research whatsoever. Whenever someone in your association says they don't have the opportunity or financial plan for client testing, chuckle twistedly and refute them.

Vorteile

There is no mediator.

Extraordinary arbitrators are incredibly useful for client testing. Tragically, most undeveloped individuals are horrendous mediators. They lead, they clarify, they won't shut up… essentially they do all that you can envision to guarantee that you'll have a one-sided test.

It is amazingly quick and modest.

Client testing can be costly and tedious. Selecting alone can cost many dollars. Regularly, selecting firms need in any event seven days to arrange members, and you generally need to plan additional individuals to compensate for flake-outs and suddenly insane individuals. This is essentially false with Usertesting.com. Set up your test, pay a ludicrously limited quantity of cash per member, go out for a longish lunch, and return to finished recordings of individuals utilizing your item.

It is extremely simple to share the recordings.

Be that as it may, conveying a connect to online recordings of individuals utilizing the item immeasurably expands the quantity of individuals who will see in any event one client test. What's more, indeed, you could video tape or screen catch face to face tests, convert then to video, post them on a server and send the data to individuals, however this is simply a lot simpler.

Nachteile

I have not yet discovered a decent method to test models with Usertesting.com. At the point when I structure, I make extremely scrappy, fragmented mockups of items. Normally, these solitary disagreement one program, they have no visual plan, and huge pieces of them won't generally work or will utilize counterfeit information.

I can manage these issues in a one-on-one meeting by clarifying that the models are not genuine, giving the member some assistance in territories where the model isn't great, or delicately reminding them not to focus on the visual structure. This isn't generally conceivable without a human mediator.

Frequently, when I'm trying, I'll plan a break of a couple of hours or overnight between the initial scarcely any members and the last not many. This gives personal chance to roll out quick improvements to the model. Suppose that the main couple of meetings show a huge issue. By rapidly fixing that issue, I can get clients past the issue and locate the following most serious issue. Different occasions, I'll really change the conversation manage on the fly since something fascinating comes up, and I need to become familiar with it.

Verifizierter Rezensent
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 24.5.2018

Nice and easy way to get some reward while helping companies

Vorteile

I like these kind of cooperation websites where you can help companies test their websites and you also get some compensation in return.
With UserTesting, you just need to create an account and you get notified whenever a new testing is available for you.
Sometimes you need to answer some screening questions first to see if you are a match for the test. These questions can be related to where you live or from where you are from, most of the time. If your answers are a match you can then move forward to the test. They are all different, as it will depend on what a given client needs to check. So it can go from browsing the Internet to look for a potential present for your best friend, to trying to find some specific information from a given website.
Your screen is being recorded during the whole process and you need to speak your thoughts out loud so that the client knows what comes to your mind while you are performing the test.
There are no right or wrong answers as it's just what a normal user would do.
If you complete the test successfully (that is you get to the end and the recording and audio are uploaded successfully), then you get paid for it!

Nachteile

Sometimes you don't pass the screening questions, which can be frustrating. :)
Also, since this works as a first-come-first-based basis, it can happen that the test is no longer available when you click on it. Otherwise, the platform works great and I love the idea behind it.

Verifizierter Rezensent
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 6.3.2022

Possibly the best user testing application on the market

I am a tester with UserTesting for approximately 2 years. As the founder of a small tech startup it does something very useful for me. I'm paid to do something I'd do for free anyway - i.e. practice how to test a wide range of software features and functions.
UserTesting is a global service and while I don't know how many testers or clients they have, I'm impressed with their customer service. If I ever have a problem or issue and I submit a claim or message, they always respond within a short timescale.

Vorteile

UserTesting is easy to install, easy to use, has straightforward terms & conditions, and issues prompt payment to its testers. There is a clear and accurate reporting dashboard for testers, which keeps a comprehensive record of all testing done.

Nachteile

There are a couple of features that could be improved. Occasionally a test does not load correctly (roughly 5% of the time). It is not possible to add a comment after a test has been submitted, though it would sometimes be useful to do so.

Verifizierter Rezensent
  • Branche: Animation
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.2.2021

User testing helped us to provide real insights for our products.

We have used many testing platforms but User testing is one of the best one which allowed us to create tasks for the testers and to know their feedback about our websites and their testers provide us very helpful feedback and corrections that are needed in our website, overall user testing is really good platform for us.

Vorteile

One of the best features of user testing is that we can create Number of tasks for testers. we can add multiple choice and text based questions. it provides us real feedback from their experienced testers, which is always helpful before launching our product. their feedback and queries are true and helpful if we need to make any changes to our program.

Nachteile

There is not much like a disadvantage of using usertesting, it is bit expensive but i think the feedback from the testers worth the expense so it is very good.

Kane
  • Branche: Einzelhandel
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.1.2020

Amazing

How can you build a product or service that meets the needs of your customers... if you never bother to ask those customers what their needs are? UserTesting is a platform that allows you to interact with the people who matter the most -- the people using your product or service -- and gather valuable insights regarding how they feel about what you're building for them. From simple design preference tests to in-depth moderated studies, UserTesting allows you to place the customer where they belong: at the center of everything you do.

Vorteile

This software is EASY to use and has an INCREDIBLY HUGE user pool to pull from. Tests complete within an hour!

Nachteile

Nothing! I love UT and use it every day.

In Betracht gezogene Alternativen

UserZoom

Gründe für den Wechsel zu UserTesting

Pricing and pool
Shamraiz
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 18.12.2019

If you are in the market for fast, valuable insights this is for you !

Vorteile

Huge pool of users across the globe and especially Canada. This saves me time and I have never had to wait more than a few hours to get my tests back. The users are well informed and provide good feedback, sometimes you get a bad apple but the folks at user testing are more than happy to resolve it for you.

Nachteile

It can be a little hard to board new users. That being said, the community managers are there to guide your new team members and get them started.

Antwort von UserTesting

Thanks so much for the review, Shamraiz! We really appreciate it! We're also always looking to improve--would love to chat with you about your onboarding experience and see how we can make it better!

Cheers, Lauren

Beantwortet am 23.12.2019
Brittany
Brittany
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 1.12.2020

Easy to use most of the time

I’ve had mostly positive experiences with Usertesting and customer service always helps when there is an issue.

Vorteile

It’s very easy to use, for the most part, and the payments are quick to receive, always on time and reliable.

Nachteile

Ive ran into a few issues where recording will randomly not work or the microphone won’t work but this is rare.

Amanda
Amanda
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 28.8.2019

Great Extra Income

Vorteile

User Testing is an excellent way to test new products and get paid! I love the extra income and love seeing new websites or apps in the works before they're officially out. It's also a great way to see websites you haven't visited before.

Nachteile

I know that when I told a friend about this software, she was creeped out that you had to be recorded to test. I do understand how this can be a safety concern for potential testers, but I also haven't experienced anything concerning personally.

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2019

Giving Feedback in the Best Way

Working with UserTesting is a really wonderful experience overall. I enjoy completing the tests and providing my opinion on the prototypes. Some tests can be really short and other tests can be really long. They usually are very good about letting you know how long a test will take.

Vorteile

I really enjoy UserTesting's entire platform. As soon as you come to the home page, you already get a good feeling about the site. UserTesting gives you a chance to make some money by testing different prototypes and websites if your answers to the screener questions match. I really like how the tests are conducted and the entire interface of the platform.

Nachteile

I really don't like how customer support can take a while to get back with you. I think they need a better way to offer support to its users. They could offer a live chat option if the issue is very urgent.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 4.8.2018

Professional Software, Digital, Banking and more Reviews

User Testing is high quality, very legitimate, very steady and always have tests that have a decent payout

Vorteile

typically when I sign in to User testing or sent to my email is a current list of test for the reviewer to take. Some of these tests a reviewer may qualify some but not all tests. A test requirement may be Country specific, require a certain User Testing level of experience or other test case requirements.

Nachteile

There are certain tests which are very time consuming and may be difficult to understand all the procedures to follow

Haniel
Haniel
  • Branche: Computer-Software
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 18.7.2021

Provide or get feedback for your products

This is a good application if you want to get initial consumer feedback on your product. You also get fair compensation in return for providing the feedback. Overall usertesting has made life easier for a lot of tech companies in connecting with the required demographics.

Vorteile

You can get your product get reviewed by certain demographics with ease as usertesting has got diverse users. You can also provide feedback for products with generous compensation and your time is valued well.

Nachteile

The mobile application is very poor and gets bugged most of the time. Also, some users pass through the screeners by providing wrong information which overall will impact the actual feedback you are getting for the product.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.4.2019

Great platform for testers and users alike

Great experience! Customer service is helpful, but you won't need them since the platform itself is so accessible!

Vorteile

While there are other services that offer similar functions, this is the most trustworthy and well-used platform I've encountered. As a tester, they make it very easy to see what opportunities are available, and walk you carefully through any steps and set-up to make it a very easy experience. Their customer service has been prompt, polite, and extremely helpful. I'm very glad I found UserTesting!

Nachteile

I wish I could see a record of tests complete that went back further, or even all-time. Still, this is a very small note for a great platform.

Natalie
Natalie
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 14.2.2019

Great way to earn extra monies!!!!!!

Its been a great way to earn some extra money for my opinion, who would believe you could be paid from your home to give your honest thoughts!!!!!

Vorteile

I love that this software gives you an opportunity to earn some pocket money to give your opinions and thoughts on sites and apps. Some of the sites and apps are really interesting and I can definitely say since using this software to record my voice and screen I have learned a lot about my expectations of online services.

Nachteile

The uploading of the test recording takes a very long time and seems to cause a lack of internet connection if you try to continue using your laptop or mobile.

Ivan
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 20.7.2021

A Decent Side Hustle

It's decent at best for making a little bit of extra cash, but don't expect to be making more than 10-20 bucks a week with this. The customer support is slow and there are better testing websites you can participate in.

Vorteile

Testing on the computer is very easy and the only thing that needs to be installed is an extension, everything else is done by Usertesting. The payouts are also very consistent and always come at the same time.

Nachteile

The tests recommended to you are irrelevant 9/10 times and finding one that you can actually take and earn money from is much harder than it seems. Mobile tests are also extremely glitchy and sometimes don't publish properly. The payouts also take 7 extra days from the actual test to transfer.

Refioe Billy
Refioe Billy
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.3.2023

Usertesting is truly useful

It has been remarkably great, and I intend to continue using it, and I have even recommended it to some people, that is how fond I am of it.

Vorteile

The fact that I can earn $10 in a few minutes testing websites and working from home, in fact, I not only like Usertesting, but I am fond of it, and I have earned more than $ 50 from it and I could have made more money, yet I did not qualify for some tests presented to me, but I love it and it is not rocket science, anyone can earn from it, as long as you are able to utter common English, then you are good to go.

Nachteile

The one thing I dislike about Usertesting, is the fact that you won't always qualify for tests.

Verifizierter Rezensent
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 22.2.2023

User Testing is a scam

Vorteile

I don't have any pros about User Testing

Nachteile

I paid $10,000 for quality testers and got fake testers that never tested before. I am reporting them to the BBB.

Marcellus
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.2.2023

User Testing Review...

Vorteile

Awesome app which allows you to earn money reviewing app and web pages online. Great for Xtra money on the side. App works great and looks very nice.

Nachteile

Work can be sporadic and money can be low at first. More work and better payouts are suggested. Can go for weeks with little work. Low consistency.

Shravya
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 20.2.2023

Reviews on UserTesting

Vorteile

A good app to hear some honest feedbacks from real users. Users can earn some extra money in spare time using this software

Nachteile

Getting qualified for a test is the most difficult part, some test cases asks you for webcam access and not everyone might me comfortable with it

Alex
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.6.2022

Very easy to use and better than competitor platforms used.

Very positive experience, easy to use and the tests are often completed within 24-48 hours.

Vorteile

Being able to playback videos that include a view of the user's screen as well as a webcam view of their face makes watching the videos engaging. But the best thing is the ease at which you can set up tests and set quotas and screening criteria.

Nachteile

The dashboard playing back the data is a bit clunky and the data requires a bit of tidying up once exported into excel (data is presented across multiple worksheets and requires combining).

Rajnish
Rajnish
  • Branche: Tiefbau
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

3
Bewertet am 17.4.2022

Best platform for website and app testing

My overall experience with Usertesting is excellent.

Vorteile

The best thing about usertesting is that it pays much better than other testing sites like utest or testlio. It pays 10$ for some simple tests which require just 10-15 minutes. There are some tests in which we need to attend live discussions and those tests pay 30-90$ which is excellent. Another thing I like about usertesting is that step by step instructions are given for every tests due to which it is easier for persons who are new to testing. Also, the payment gets processed within a week or 10 days. Apart from that, the User Interface of the desktop website and the app is pretty good.

Nachteile

The thing I dislike about usertesting is that the notification system is not good. In order to get new tests, one must keep the browser or the app open, else we miss the test opportunities. I find this thing quite annoying.

Gardyrhyterforde
Gardyrhyterforde
  • Branche: Computer-Vernetzung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 7.11.2022

Mon expérience sur Test utilisateur

Je peux mettre le bon utilisateur devant eux grâce aux tests utilisateurs , mais seulement si vous êtes intelligent sur la façon dont vous choisissez de filtrer vos participants.Je les ai utilisés pour effectuer des tests d'utilisabilité, des entretiens avec des utilisateurs et des recherches comparatives sur l' interface utilisateur .Cela me permet d' atteindre des utilisateurs potentiels auxquels je n'aurais autrement pas accès afin d' effectuer des recherches d' utilisateurs pour des raisons professionnelles .

Vorteile

L'une des meilleures caractéristiques des tests utilisateurs est que nous pouvons donner aux testeurs une grande variété de tâches à accomplir.Nous pouvons inclure des questions à choix multiples basées sur le texte.Il nous donne des commentaires précis de leurs testeurs compétents , ce qui est toujours utile avant de lancer notre produit.Leurs suggestions et demandes de renseignements sont valables et utiles si nous devons apporter des changements à notre programme d'études.

Nachteile

Je crois constamment qu'il y a des points à améliorer , mais il est indéniable qu'ils ajoutent constamment de nouvelles fonctionnalités et de la valeur à leurs produits.Une chose qui me met mal à l' aise est la possibilité d' améliorer la coopération entre les grandes équipes.Par exemple , un collègue peut créer un test et y ajouter des notes , mais j'aimerais également réviser et prendre des notes .Je n'ai aucun moyen de savoir qui sont les notes de qui .

Amber
Amber
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 26.4.2022

A Great Side-Gig Income Where You Can Use Your Laptop, Desktop, Tablet, iPad, And/Or iPhone

Vorteile

I love the fact that that there are so many variety of test one can take in order to earn money. It's usually $10 a test, but the more you take the more it adds up. There are times when more compensation is offered, but again it's usually $10 per test; the rule of multiplication comes in when you use more than one device. With the opportunity to also use your own devices from home or remotely (as long as it's quiet in the background), you can use your desktop, laptop, tablet (if allowed), iPad, and/or iPhone. I believe drones can be used now, though I'm not exactly sure.

Nachteile

Two main disadvantages are that you're not going to qualify for every test. Some tests are based on region, age, gender, if you have certain devices, if you have a certain version software on the device, etc. That's given so it's best to keep your devices and software updated. When you're updating your devices and would like to get back to the test in order to complete it, that's where the problem lies. They should have it where you're able to return to the test in order to complete it.

Rabindranath Robby
Rabindranath Robby
  • Branche: Informationsdienst
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2020

UserTesting Review

Overall, I like Usertesting's communication with testers who are using their app and website. They are able to get back to you as soon as they can. The app may crash at times which can be annoying, but they give out frequent tests and is the most used website. I would continue to use their app and website. I just wish some of the crashes were fixed.

Vorteile

I like the app a lot. The design of the app is very sleek. The functionality works good where I do not have many problems with it when it comes to tapping on the menu or when I receive tests. I am able to communicate with Customer Support fairly fast and they are able to compensate when it comes to finding bugs at times. They also have an option where you can check to see other tests on the laptop / desktop which they can allow you to test multiple devices. You do get paid to take their tests and they are very good about giving payment. Though, it may take a little longer to receive at times.

Nachteile

There are times when the app takes a long time to open after receiving a test. There are other times while you are taking one of the tests which you received that there will be lag time for a minute when clicking on the plus sign. Once tapping on the plus sign on the app, it may freeze, and take awhile to get to another page they may request for you to use. Sometimes after you do that, the app crashes.

James
James
  • Branche: Konsumgüter
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.8.2021

Probably the best User Testing platform on the market, honestly

We're really easily able to add in a qualitative vetting layer in addition to our quantitative layer of measuring data and ensuring we're delivering products that meet peoples needs and ensure our success.

Vorteile

My favorite thing about user testing as a platform is its ability to generate insights in a short amount of time. The User testing team has built out an extensive network of testers all over the world to make sure that we can get access to those that are under our target audience and in a timely manner.

Nachteile

Occasionally we'll get a few participants who try to speed through and game the system by giving false responses to earn the incentive. This kind of thing is hard to control and is expected. The User testing team has always been good about swapping these sessions out to not impact our usage.

Valerie
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 16.1.2023

My Experience with UserTesting

I'm very satisfied with my experience overall. The platform is well made, it's easy to navigate through it. The questions are clear.

Vorteile

I like the amount that is given for each test. It's one of the best out there for participants of such testings.

Nachteile

There are often a lot of available test but the requirements or very precise therefore it's hard to find a test you can participate in.

Zaiba
Zaiba
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 28.5.2021

The New Age Lottery

UserTesting is a great site to make side-income. If you live outside the US then it is much better, because the company pays you in dollars which would be easily a lot more in your currency. I would highly recommend UserTesting to those who are constantly on their laptops/desktops because all you need is to keep the site open and wait for the 'ding' sound while continuing with your work in the next tab. It is easy to understand and honestly fun to speak out loud about what goes out in your mind.

Vorteile

1) Your payment per test ranges from $10 to $60 depending on the tasks, the best part is that the tests are hardly going to take you 10-15 minutes to complete.
2) As a tester your opinions are taken into consideration by Multinational Companies, your opinions are valued here and hold some utility.
3) You will be given the opportunity to test multiple products and services, hence the tests are not monotonous, and its always challenging.

Nachteile

1) Waiting for a test could get really tiresome, because the tests are rarely available. The availability is so low that sometimes you can go an entire week without hearing 'the ding' sound on your laptop.
2) Qualifying for tests is another aspect in which most people lose out. You may be online when a test is available but it is not always possible to qualify for a test.
3) The UserTesting mobile app is not always going to pop-up with notfication when the tests are available. Infact, in my experience the app has never notified me about any tests.
4) Sometimes when you are qualifying for the tests, the survey stops in the middle because the test already has enough users to begin, which invariably leads to wasting the time you spent on filling out the form.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.2.2021

Outstanding Usability Tool

UserTesting is an awesome tool to get high quality feedback about your products in a matter of minutes. As an example, I might have three different potential designs for a new feature that I want to test. I can show all three designs to a testing panel and receive qualitative and quantitative feedback that is clear, insightful, and meaningful. As a software product manager, it's awesome when you have data to support your product decisions. UserTesting provides that data. Again, I highly recommend it for product managers, designers, usability researchers, and anyone else looking to gather customer and product feedback.

Vorteile

UserTesting is an essential tool for any product management, design, or usability team. In a few minutes, it's so easy to set up and design your own usability test. And the best part is that there's no need to recruit participants. Through upfront screener questions, you can leverage UserTesting's panel of high quality testers, with responses typically available within a matter of hours (or sooner). As a Product Manager, I've run several tests with UserTesting and the responses I receive really help to guide our product roadmap decisions. I highly recommend it.

Nachteile

Occasionally (i.e. 1 in 50), you might encounter a tester who shouldn't be on the panel, but UserTesting is really good about replacing that person with a new tester if you request it. Other than that, I struggle with citing any negatives for UserTesting. It's a terrific tool.

Erin
Erin
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 15.2.2022

Nice fun way to make a little extra money

I've had fun with it. Some of the evaluations I've done have been super interesting. It's nice to be able to share my feedback on the tools I use, even if the feedback is negative. It's also nice to learn about new tools that would be useful to me and my business.

Vorteile

I can take tests on my time. The evaluations that I've done for companies are interesting and I enjoy sharing my feedback. I like that I may contribute to making software better for the end user. I like getting paid for my reviews and feedback.

Nachteile

Sometimes I have tech issues with the mobile version. The interface for taking mobile tests is not the easiest in the world to use.

Haritha
Haritha
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.6.2022

Easy and Intuitive Platform for software testing

Vorteile

The platform is very useful for both beginners and experts who just need some real life experience in usability testing or software testing. We can easily make pocket money by giving genuine reviews that can help customers to buy the product. Also it is beneficial for both the user and tester as a user can get opinions regarding their software product from wide range of ethnicity whereas a tester get paid for the reviews which he or she will post. The main thing I just wanted to share is that the platform provides an intuitive experience through the minimal and effective UI/UX experience for the user.

Nachteile

According to my opnion I am not getting anything to hate. And also usertesting platform is improving day by day by making their user experience intuitive.

Heather
Heather
  • Branche: Bankwesen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 1.5.2022

Favorite way of making some extra dough!

Usertesting is made up on real reviews. They do not allow fake reviewers or people that don't put in full effort on

Vorteile

I can say this is my favorite way of making extra money to pay bills that your normal job doesn't cover or you just want to make a difference in the reviews out there. They tell the truth and keep it real!

Nachteile

My least favorite about this software is the software doesn't really work sometimes and crashes but Usertesting will pay you for the time you took to do the review. They are harsh on the reviewers/usertesters but it is worth it so as long as you dedicate your time and focus on real reviews, they will make sure you are taken care of.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 25.1.2019

Get the right users easily, but annoyingly

User Testing enables me to get in front of the right user provided you're crafty with how you screen your participants. I've used them to conduct usability testing, user interviews, and comparative UI research. It enables me to reach potential users that, for business reasons, I wouldn't have access to in order to conduct user research.

Vorteile

They make it really easy to get the right participants for your studies, mainly because they have such a large panel. Note-taking and tagging is fairly useful.

Nachteile

Their plans come with limits on the number of participants per study, if you want more participants per study you have to pay more. Instead they give you this annoying workaround where you can do an unlimited number of studies, which means you have to send them out in batches and then combine the data later, which can get tedious.

When you need to replace a participant for one reason or another they make it a little difficult to accomplish. You have to either give the participant a bad rating or report an issue with the video. For such a common issue you'd think they'd have an option to directly replace a given participant.

Verifizierter Rezensent
  • Branche: Design
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 16.7.2021

The voice of the users are being heard

Vorteile

This software allows me to use different user research methods to collect qualitative and quantitative data from specific target audiences. I love that there are a variety of different testing methods that I can leverage and beyond the tests there is training to help me run better research. Having the ability to bring the user voice to my stakeholders has allowed me (and my team) to provide better insights and recommendations.

Nachteile

I don't have a lot of "cons" of the software. I think it takes time to get use to the process of setting up a test and making sure that your questions and flow is developed properly to guide the user through the test.

Kristen
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.3.2020

UserTesting Encourages a Consumer-Centric Mindset in Our Company

We primarily test our messaging and marketing materials through UserTesting, and we have found this platform to be essential to supporting iterative processes. Being able to test through UserTesting has encouraged our stakeholders to ask questions and contributed to stronger content overall.

UserTesting also provides unmatched customer support through chat, phone, or email. The training provided by the online community and the support is exceptional when it came to launching our first tests through UserTesting.

Vorteile

UserTesting is intuitive and provides a multitude of templates for quick test deployments. It has changed the way our stakeholders think about qualitative feedback, and they frequently ask if we can test ideas through the platform.

We have found that the participant pool is sufficient for targeting the exact participants that we are looking for, and the additional screener questions are easily customizable. The tools for creating highlight reels are easy to use, especially when it comes to assembling highlight reels through the available tagging feature. Plus, we have started to investigate the available integration with Slack to quickly share results.

Nachteile

Integrating UserTesting was difficult, as our stakeholders are primarily scientists that lean more on quantitative data. The metrics provided in UserTesting are not considered as a statistically significant sample size, especially since our license is limited to 5 participants per test.

Now, however, UserTesting an essential part of developing our marketing materials. In addition, after witnessing the benefits of utilizing UserTesting during prototyping stages, our software teams wanted to join in and use the platform for testing during app development. The opportunity to test on mobile devices is exciting.

Verifizierter Rezensent
  • Branche: Internet
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 14.3.2019

Great for quick, on-the-surface feedback and User Testing

Love it for what it is... A quick way to get test participants in the un-moderated User Test realm. You do gain a lot of insight from being able to just focus on the video recording instead of having to keep track of the recording AND moderating at the same time. You can usually get results back quickly and are able to analyze findings and reiterate quickly because of it.

Vorteile

Generally easy to set up a test. Being able to get participants is very easy and quick. Usually get results and feedback quick because of fast turning candidate pool. The features it comes with can help and the results options and stats are somewhat telling.

Nachteile

Features can be limited for what it is. Politics of pay per test are sometimes what keeps me from not testing here because the value gets decreased if it's something small I need to test(I'm paying more than I'm getting). Results stats are sometimes misleading to an overall picture. The instructions need to be carefully written so that you're not giving instructions that are leading or given on the wrong screen.

Gurvinder
Gurvinder
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.5.2022

''Good platforrm for testing''

I recommended it to everyone who likes testing and wants to earn some extra buck. Banifiecail for buisnese too.

Vorteile

The best thing about this tool is to arrange so many screeners with targeted audiences. Review response is great and fast too. This gives freedom for what type of testing we want to do. Public website, card sorting, etc like so many comes with this. Support is also great and fast. They give you for your time the best thing in this.

Nachteile

Sometimes tests not stay for a long time. It can be frustrating. otherwise, all is good in this . Very fast and easy to use. a great way for gathering feedback from consumers. Great for business. beast in class.

Jonathan
Jonathan
  • Branche: Öl & Energie
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.2.2021

My UserTesting Experience - GREAT!

The Usertesting tool is very easy to use. There is such value that is brought through the ability to examine how others experience your products and services. Even if you're not a professional researcher, UT makes the tool easy to use, with tons of pre-made templates for your use and editing ability. The support team is very helpful and informative.

Vorteile

There are many parts of the tools I enjoy. The pre-made templates makes it easy for a non-researcher like myself to create tests and edit them based on my specific need. The support team is very helpful and knowledgeable. The ability to mark up the videos by taking notes of important thoughts/sections. The ease of use and dynamic functionality.

Nachteile

I still think there are areas of improvement but it's clear that they are always adding new features and additional value to their products. One thing that sticks out to me is that there could be some improvements in terms of the collaboration between larger teams. For instance, a team mate can create a test and add notes to it but I want to review and take notes also. I have no way of knowing whos notes are whos.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2021

This is a great site to earn good money as a tester it's the most reliable site of all from...

It's been an amazing experience, not only because you can get a decent compensation but also you learn a lot about all sort of things it's not limited to what profession you have, the test are in general fun

Vorteile

It's easy to sign up as a tester: You must be committed to giving good and honest reviews by speaking your thoughts as you browse through the prototypes or surveys.

As a tester is easy to identify what kind of user test is.

You can even do a test from your phone

Nachteile

Sometimes the client prototypes fail.

The recorder can cause problems, it's limited to use only in Chrome

Verifizierter Rezensent
  • Branche: Hochschulbildung
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.9.2019

Best user testing service I've used

It's made A/B testing and getting user feedback on interfaces, prototypes, and other ideas quick, of high quality, and more affordable than doing face-to-face user tests.

Vorteile

The backend is incredibly flexible. You can set up robust, multilevel screeners and target a very specific slice of the testing population. Reviewing responses is smooth and you can do nice things like annotating, bookmarking, etc. at certain points in users' responses.

Nachteile

You do need to be careful when setting up screeners. Once I made a mistake and didn't get the subset of the population I was intending to target, and had to pay for tests that weren't particularly useful. However, that was my mistake so I can't blame the vendor too much for that!

Antwort von UserTesting

Thank you for your review! We love to hear feedback like this that confirms we're heading in the right direction.

Beantwortet am 7.10.2019
Lainie
Lainie
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 21.7.2020

Excellent tool to capture usability information

I have been a usertesting user for over four years and it has been a very positive experience overall. I truly enjoy the oportunity to use the software and to provide feedback on a wide variety of sites and services. The company is very professional and the tool just keeps improving over time.

Vorteile

This tool has great flexibility in what type of testing you want to do: Public website, mockups from various mockup tools, card sorting, task testing, etc.
For the end user taking tests, it does a great job working in a wide variety of scenarios and platforms
When taking a test and you have a technical issue and the issue is not on your end, they kindly will still pay you for your time, I appreciate that.

Nachteile

For the end user taking tests, it still has its share of technical issues you run into, but overall, I don't experience many.

128 Bewertungen

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