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Alle Bewertungen zu Broadly Filter anwenden
- Branche: Rechtsberatung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great service!
People really reading the reviews and top rated companies more calls!! Love the service and customer service is great.
Vorteile
Program is super easy to use and just drives in the reviews.
Nachteile
Not sure there is anything I don't like about the service.
Antwort von Broadly
So glad to hear that you're driving more traffic to your business through the use of reviews! Thank you for your continued partnership.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
The best resource I have used yet
I am solving having to do things and build things on my own. I love the interface. It is allowing me to do more with my business with out having to worry about get reviews and posting them myself. Broadly does it for me and I love it!
Vorteile
I love the ease of use and a contact if I need it
Nachteile
Right now there are no cons that I can think og
Antwort von Broadly
Glad Broadly is doing the job! Thanks, Jenean!
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Review
Overall good
Vorteile
The ease of use. It was easy to manage and use
Nachteile
No address/location seen when a customer uses it for scheduling
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Growing my business with so many 5 star reviews.
Vorteile
It has been amazing seeing how many reviews we have received in such a short time. I was hesitant because I know it can be tough receiving reviews, but Broadly has made it easy. I love if I do receive negative feedback, that I can promptly handle it and talk to the customer to make them happy.
Nachteile
I wish Yelp was integrated, but I know they're trying and working on it. Everything else has been awesome and easy to use. I get notified instantly when a review has come through to my business.
Antwort von Broadly
Thanks for the great feedback, Krystle! So happy about your results. We wish Yelp was integrated too - unfortunately they have very strict solicitation policies. Hopefully this will change in the future!
- Branche: Transport/Güterfrachtverkehr/Schienenverkehr
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
It's very easy to use and glad they have an app to be able to do this on the go.
I've been able to get a few more reviews that I normally had been getting. That's important to me.
Vorteile
I like that it's very easy to use. It's nice and simple, and having their app makes it even quicker.
Nachteile
That I can't alter each message on a more personal note to each client individually. I would like it a lot more if I could tailor each message to each customer.
Antwort von Broadly
Fantastic, Victor. Thanks for the review. Here's to many more positive reviews for Dallas Cadi Transportation!
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Wonderful folks who help my business tremendously. Software is easy to use and professional.
Vorteile
Ease of use, friendly professionals, follow-up, constantly improving the offering, simple interface, and my customers love it.
Nachteile
Broadly has been one of the best business services I've ever used as a professional in my field.
What is not to love?
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy Way To Get Customer Feedback
Broadly has been a useful tool for our pest control company and has a easy way to get feedback from customers we service every day
Vorteile
Broadly is an easy to use software that allows a short survey to be sent to customers upon completion of their service. We use this tool at our pest control office so that technicians can send customers a quick survey after doing their service to see if they are happy with us. This is a simple and easy way to get feedback and reviews.
Nachteile
There honestly isn’t anything I don’t like about broadly. It gives customers a text saying are you happy with us yes or no but if the customer does not send back a text it also sends them an email as a reminder to complete the survey. There isn’t anything I have noticed yet as a con for this software.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Happy Customer
We chose Broadly to help advance our online presence and boost our online reviews. We also had them redo our website. We are more than pleased with the results so far in just one month. Everyone at Broadly has delivered exceptional customer service and has gone above and beyond to meet our needs. We highly recommend!
Vorteile
The Broadly app is user friendly and easy to use.
Nachteile
We have not found anything in the software that we do not like.
Antwort von Broadly
Thanks Susan!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Looks and feels smooth
From the sign up to now, they have been quick and professional, simple to use, looks clean and works smoothly.
Vorteile
That it is focused on making it easy to collect reviews
Nachteile
I don't have anything in mind, it works well
Antwort von Broadly
We appreciate the feedback :) Thanks David!
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great service that really enhances SEO and overall online presence.
SEO and customer reviews.
Vorteile
I really liked how it helped us with SEO and how the reviews auto-populated to our website. I genuinely feel that potential customers looked at the reviews and became actual customers.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
excelent
Very positive, like the notices after every feed back
Vorteile
Ease of use on my part, and alerting me after every feed back
Nachteile
I pretty much like everything that it dose.
Antwort von Broadly
Thanks Masoud! Happy you're having a great experience with Broadly :)
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Totally Amazing !
Vorteile
It works! Everything shared with me in our interview has come true. lots of 5 Star Reviews! We have acquired 30 Google reviews in 60 days.
Antwort von Broadly
So happy to hear this, Joe! Thank you :)
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Good but needs improvements
Basically good but not enough reviews- only good thumbs up or down.
Vorteile
Streams to my website . .......................
Nachteile
You are not brought directly to write a review. It’s thumbs up or down. Most people do not go past that. Should go to making a review first. People loose interest and don’t go any further. Reviews are needed- not thumbs up.
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great experience overall. Excellent customer service. Led to improvement in our online reviews.
Improved online reviews.
Vorteile
Integrates with our software provider so there isn't much work on our end; it's mostly an automated process. Additionally, Broadly has helped us gain more positive online reviews.
Nachteile
In the 'View All' section under 'Customers', there are no filters which mean you have to look through every email ever sent to find the records for a particular client.
Antwort von Broadly
Thanks for the great feedback, Jeff! We appreciate your business. Also, You're in luck, we'll be adding some customer sorting features in the upcoming months :) Stay tuned!
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy, efficient and valuable
The support staff did a great job updating our website. It looks fantastic www.harborhottubs.com . The team always responds quickly to our concerns. It is easy to schedule one on one time with a consultant.
Vorteile
It made it easy for us to get reviews and post them to our social media.
Nachteile
I haven't found anything yet but i'll let you know.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great product with instant results.
Vorteile
The software is easy to understand and easy to use.
Nachteile
There are no cons about it. It just works!
Antwort von Broadly
Appreciate the feedback, Frank!
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Very easy to use, with great results
Vorteile
Bulk upload, Excel export and copy and paste, customer service is great, they always follow through to see what you need or anything they can help you with.
Nachteile
Nothing about software, just making sure guests follow through. If guests would take 30 seconds out of their day, there would be hundreds of reviews.
Antwort von Broadly
Thanks Scott! Happy to hear it's working for you. Helpful tip to get more people to engage with you, let them know you're going to send them a review request beforehand!
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
In our experience, we are really impressed with your system.
It is very easy to use and we have gotten quite a few referrals from this system.We haven't run into any problems with the software, yet. We are hoping to never run into problems. So far, we are impressed.
Vorteile
Easy to use, helping to get us great reviews. I would give it five star rating, already received good reviews from customers.
Antwort von Broadly
Glad you're impressed with the system, Gregory. We will go above and beyond to make sure you're happy the entire time we work together :)
- Branche: Gesundheit, Wellness & Fitness
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Broadly is the Best!
Good experience. Success manager is intent on helping me succeed with my goals.
Fast response to queries.
Vorteile
It is very user friendly and is already helping my business thrive after only 2 months.
Nachteile
The feature was fixed- I am a sole provider so I did not want to say "we at...."
Antwort von Broadly
Thank you so much for your feedback, Patricia! Glad your success manager has been so helpful in helping you reach your goals. We look forward to your continued success with Broadly.
- Branche: Anwaltskanzlei
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Incredible
Vorteile
Easy to install, integrates with our CRM system and support gets back in touch with immediately. Not mention we received 6 reviews in a month!
Nachteile
I can’t think of anything to complain about.
- Branche: Tierarzt
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Excellent service and follow up
Excellent customer relations and follow up
Vorteile
Everything it’s ease of use and user friendliness
Nachteile
There was one glitch but quickly resolved the team at Broadly found it before I even know about it.
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
You will not be disappointed
They are always available to address all concerns and continue to work with to resolve everything
Vorteile
User friendly and you can access from anywhere or device
Nachteile
I do not have anything I can say negative
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
just getting to know it
neutral, but not bad experience
Vorteile
customer service behind it, it was easy for me to talk to support representative and ask questions
Nachteile
it is plain, not interactive, I would like to be able to see diagrams in reports
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Broadly Review
Had created a great way to put Us in the social media mapping.
Vorteile
Get customer in the spot light to give you a review.
Nachteile
How fast can work for you at the review system
- Branche: Sport
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Usage
Vorteile
It help with rating us. Let customer have a easy way to write a review
Nachteile
Maybe cost is the only thing I would have to say that would make me stop using?
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Rambo Team Dog Training company loves it
Great experience and i do like the immediate website update part
Vorteile
I love mostly that i don’t have to like or dislike this software because they took care of everything and it was easy to follow their steps
Nachteile
Wouldn’t know what to compare it to so have no cons
Antwort von Broadly
Thanks Yelena! Glad to hear you're enjoying all the reviews and featuring them on your website. We appreciate your partnership!
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Very smooth interactions and great results!
Vorteile
Easy to use, got good results. Menus were laid out intuitively, bulk upload was easy to use, viewing activity was easy and streamlined.
Nachteile
No complaints. Staff was helpful, service was great, I never had to struggle to figure out how to get the results I wanted.
Antwort von Broadly
Rick, we appreciate your feedback. We're so happy to be a part of your team :)
- Branche: Immobilien
- Unternehmensgröße: Selbstständig
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Broadly
Since using Broadly my Google reviews have increased quickly. I have had recent customers comment that they hired me because of my reviews.
Vorteile
The system is easy to use. I love the app.
Nachteile
Not sure that I can there is anything that I don't like about the software.
Antwort von Broadly
Appreciate the review, Dale! Happy to hear about the increase in your online reviews in such a short time.
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
App is user friendly and customer service is excellent.
Vorteile
App does most of the work for you and the follow up reports are helpful as well. Customer service is very helpful with set up.
Nachteile
The 6 month follow up to too long, I think 45days after the first 2 attempts is adequate. Maybe 90 day follow up is great after the 45 day notice.
Antwort von Broadly
We appreciate the feedback, Len. Thank you!
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Great service
We have had more success with the larger branch but it’s great overall.
Vorteile
It’s way easy, I also love the web chat feature. We went from 1-2 leads a week to maybe 2-3 a day.
Nachteile
Can’t think of anything to be honest. It’s very easy to use.
Antwort von Broadly
Glad you're enjoying the web chat feature and are getting an influx of leads! Excited for our continued partnership :)
- Branche: Anwaltskanzlei
- Unternehmensgröße: 11–50 Mitarbeiter
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
Customer Service
Strong customer contact is impressive.
Vorteile
We do nothing but see the reviews coming in.
Nachteile
There are no dislikes at this time as we are new to the program.
- Weitere für 1-5 Monate genutzt
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Quelle der Bewertung
It has really helped with capturing positive reviews.
Greater positive reviews.
Vorteile
I don't use it much.
My rep does my entries.
I found it a lot easier to send him the list of customers to enter.
Nachteile
For me it's hard to enter customer list. I could not find the way to enter all the customer data. I wish it were a bit simpler.
Antwort von Broadly
Thank you for the feedback, Alan!
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Works great!
Vorteile
User friendly, fast results. Easy for client to respond to. Good way to track employee's effectiveness.
Nachteile
Nothing so far. Very pleased with all aspects of Broadly so far. We have only been using it for about a month.
Antwort von Broadly
Thanks for your feedback!
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
I have pretty much gotten started with Broadly but really like the concept of Broadly.
A few google reviews posted to help us market to our bankruptcy firms.
Vorteile
I like that you can send out an email to as many firms as you want at one time. I also like the report that they send back to me each week.
Nachteile
People just don't respond like I thought that they would. I'm too new to see any other cons about using Broadly.
Antwort von Broadly
Thanks for the great feedback, Joni! Glad that the Broadly product has been useful. As for the response rate - try telling your clients you'll be sending them a review request before you send them. We find that this helps to improve the number of reviews you receive! Excited to work with you, and get you all the great reviews you deserve.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Broadly Review Software
The number of reviews we've had has skyrocketed along with the average rating.
Vorteile
What's not to like? The software is easy to use and the customer support is amazing. They check in regularly, but not enough that it's annoying.
Nachteile
It doesn't tie into our order management software so it requires manually uploading every contact. We're looking at changing our systems so that the problem is taken care of.
Antwort von Broadly
Glad to hear your reviews have skyrocketed! Also happy to hear you'll be able to automate the process soon. Thanks for the feedback.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Officer
Great
Vorteile
Easy to use. User friendly. Thank you!!
Nachteile
I don’t have any issues with your software
Antwort von Broadly
Thanks for the great feedback!