
Broadly
Über Broadly










Broadly Preis
Broadly bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Broadly ist ab 249,00 $/Monat verfügbar.
Alternativen für Broadly
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- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for driving reviews!
Overall very good. They are responsive to problems when I have one and (try to) work with my business software management program on integration glitches.
Vorteile
The ease it provides the customer to leave us a good review - and the way it "redirects" an occasional negative experience so that we can address it.
Nachteile
The delivery of the website "chat bot" messages, the website "Contact Us" form or email via the website, and "text messages" that come from I dont know where - all coming in via the Broadly app.
Antwort von Broadly
Thank you so much for being a Broadly customer, Jackie! We appreciate your feedback and are happy your business has benefited from review tools! Keep up the great work!
- Branche: Internet
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Best Tool for Reputation and Review Management
Love it. I recommend it all the time for companies that need score improvements.
Vorteile
I love that it gives the opportunity to ask the customer how was their experience and based on their answers if it is favorable it will request a Google review. It has been a huge difference maker for our Google scores
Nachteile
….I don’t have any dislikes ……,,,,I don’t use all the features but will look into more
In Betracht gezogene Alternativen
BirdviewGründe für den Wechsel zu Broadly
IThe data and reviews are ours and stay with us even if we for some reason decided would make it stay with them.- Branche: Tierarzt
- Unternehmensgröße: 10.000+ Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Broadly
I like what I have used and the way they collect and gather all the information needed. Makes customer communication easy and convenient.
Vorteile
I appreciate how the interface allows you to interact to your customers need immediately.
Nachteile
That my employers don’t know how to use all the features. Consider courses for management.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy google-based platform to request, and respond to reviews
Great. It has really helped us engage with our customers and improve our online reputation.
Vorteile
So easy that new team members don't need significant training to jump right on board and begin using and providing value.
Nachteile
The only issue I have is not even with Broadly itself, the structure of our business makes automated review requests difficult because we often times don't collect on invoices for months after the job is complete (We work in an industry where insurance pays the bill).
In Betracht gezogene Alternativen
BirdeyeGründe für den Wechsel zu Broadly
It fit our needs perfectly. We didn't need all the extra fluff because we already use a CRM system.- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly the best site
Thanks to this site, commercial transactions have become easy and simple, and there is no difficulty in using the site
Vorteile
I like this site very much because it is easy to use and thanks to it, dealing with business operations has become easy
Nachteile
Great site with no errors and no problem
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Worth it!
Overall Broadly has been very easy to work with. If I have a question Kaz is there to answer it for me. It is a great piece of software.
Vorteile
What I like most about Broadly is how easy it was to set up, how easy it is to use, and how easy it is for customers to use. We have been using Broadly since 2019 and it has helped our clients tremendously. We are able to respond quicker and meet the client where they are. It has helped raise our google reviews and ultimately help new clients find us online.
Nachteile
I have not delved into the mass texting/campaigns yet. I would love to be able to send one text message to a bunch of leads letting them know about a sale. I think the review request from Broadly should be more frequent that first week of service.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly has helped grow our business!
Very content with the overall experience! Would refer to anyone
Vorteile
We love the reviews section of Broadly! Knowing what our customer's are saying on a daily and weekly basis has really helped us grow and learn.
Nachteile
I don't love the online chat experience with Broadly. Our garage door industry is very specific so it is hard to answer everyone's questions online ASAP ourselves and if we have Broadly do it we are concerned they don't have enough knowledge. This is not a negative for Broadly, just a negative with online chat in general.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great for Consumers
We like that you can answer messages anywhere as long as you have the app on your phone. It is also easy to reply to customers reviews!
Vorteile
Broadly helps customers contact us with ease. We are able to send quotes, set reservations up, and answer any questions even when we are not in the building. They send out automated review requests for every platform you put into Broadly. Highly recommend for small businesses!
Nachteile
I don't have anything negative to say about Broadly.
- Branche: Einzelhandel
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly is easy to use and increases customer retention!
As a business we have had a great overall experience with Broadly. We've noticed an increase in sales and positive reviews since starting with Broadly.
Vorteile
Broadly allows customers to leave non pressured reviews and complaints. Staff is able to thank or resolve any feedback left by the customers or clientele. Staff also utilizes Broadly as a resource for "no pressure" sales.
Nachteile
Truthfully there is nothing that I dislike about Broadly. The software has been a great asset to our business!
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Easy to Use
People don't always check their voicemails, so when a customer doesn't answer the phone it is nice to be able to send them a SMS text as well! It has really improved our communication with customers!
Vorteile
It is wonderful to be able to communicate with customers via text! At times sending a photo is a lot easier and clearer to understand than explaining things over the phone.
Nachteile
I wish the 'review requests' didn't automatically send when adding a new contact to our system. If we forget to uncheck the box they get a review request before we have even done anything for the customer!
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Doggie Business, LLC
We have only had broadly for a month or so but so far we love it and cannot wait to see how it progresses our business.
Vorteile
We love that all of our communications between Facebook and Instagram are centralized.
Nachteile
The marketing campaigns are lacking and just because you respond on the broadly does not clear the notifications on the other platforms.
- Branche: Rechtsberatung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly Review Services
Our experience with Broadly has been very well. We've obtained so many reviews to our business' that are positive. We're been able to have more direct communication with our clients via text.
Vorteile
I like that this software can automatically send out the review requests and catch negative experiences, so they can be handled behind the scenes. I like most that we can use the software to text with out clients, and have multiple ways of communicating. I like that we can get google leads with the broadly app, so people can message us directly and help gain business.
Nachteile
We chose to turn the live chat off of our website, for it slowed down our website speed. Also, when clients send pictures back to us in the text message they turn out very very blurry I wish they would come back clear. I wish we were able to hold templates in the app to just add onto chats, for we will use the service to remind clients about appointments, or hearings, etc. It would be easier to be able to save templates.
Antwort von Broadly
Thank you so much for being a Broadly customer, Shawna! We appreciate your feedback and are happy your business has benefited from our inbox and review tools! & Thank you for your insight regarding web chat and picture quality, I'll be sure to relay this info to our development team. Keep up the great work!
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great for business
Great! Has improved business flow.
Vorteile
Broadly is a fantastic software! It is user-friendly for all of my staff and doesn’t take more than 10 minutes to understand how use. My favorite feature is the sms chat feature. This helps us communicate and capture leads.
Nachteile
I don’t have anything bad to say about Broadly,
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Pretty good program.
Like any other Work program:)
Vorteile
I like the live chat! It’s so easy to use.
Nachteile
Organization of messages/features. Could be more streamline,
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great Tool For Reviews
So far we have had a great experience! We had a minor issue with integration but Broadly was on top of getting a resolution and made sure to keep up with it till everything was fully resolved!
Vorteile
I love that it filters out positive and negative reviews from our consumers allowing us to hopefully make a turn around with any negative feedback we may get prior to being posted on a social platform.
Nachteile
Currently there are no features disliked
- Branche: Hausmeisterservice
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly Review
10/10
Vorteile
Easy access and easy viewing. Customer service is always there.
Nachteile
Not too much. They make sure to call and follow up from time to time.
- Branche: Automotive
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Amazing review builder!
Vorteile
I love how easy it is to collect customer data and request reviews.
Nachteile
There's honestly nothing I don't like about Broadly.
- Branche: Design
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Broadly - Awesome Company
Easy & User friendly
Vorteile
The most things I like about Broadly is being able to send our review templates out to all of customers, and confirm appointments.
Nachteile
I don't really have anything negative to say, As Broadly has been accomplish my expectations as to what I was needing.
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Amazing
Great service and training
Vorteile
I love the payment request and most importantly I LOVE the reviews we are getting
Nachteile
None that I can think of. So far it has been good
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great resource
5Star across the board
Vorteile
reporting to google and their commutation
Nachteile
don't have a least over all everything is great
- Branche: Einzelhandel
- Unternehmensgröße: 501–1.000 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Satisfied
Vorteile
Broadly has been easy to use as an assistant manager to review online reviews. It is nice to get daily updates.
Nachteile
I have had zero problems with Broadly. I have no complaints.
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
User Friendly
It makes it easy to communicate with customers that are hard to get on the phone. Also they respond to feedback more then sending a email.
Vorteile
I like that I'm able to message and communicate with customers and they can communicate with me. Also love that we can request reviews to each customer when needed.
Nachteile
Haven't had any real big issues yet i will get back to you on that.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great application but needs some work
It 's an awesome communication tool with customer and some insurance adjusters
Vorteile
The communication with our customers is awesome.
Nachteile
It does not seem to refresh accordingly. I will get some messages through a notification window, but the broadly screen doesn't refresh to show I have a message pending.
- Branche: Elektrische/elektronische Fertigung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly Has Been A Real Asset To Our Business!
So far, our experience has been wonderful! Everyone is helpful and quick to respond to questions or issues. It's been a tremendous help to our company in getting new customers, as well as, building our reviews on Google. I highly recommend it to other business owners!
Vorteile
The product is easy to use! I love being able to respond to customers directly, book appointments, send review notifications and respond to reviews, which immediately post to our Google Business page. We get SO MANY reviews...and it's all because of Broadly!
Nachteile
Integration of the product was fairly easy with our business. [SENSITIVE CONTENT] was a HUGE help and support. The only glitch or issue we have is inviting other team members to Broadly so they can see their reviews or send links to their customers for reviews.
Antwort von Broadly
Thank you so much for being a Broadly customer, Carmella! We appreciate your feedback and are happy your business has benefited from our review tools! We're sorry to hear about the hiccup you're running into regarding inviting team members and would love to help resolve it with you! Please feel free to connect directly with your CSM or email us @ [email protected]. Keep up the great work!
- Branche: Baumaterial
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
One of the best investments to date. Our reputation is better than ever online.
Vorteile
The best part about broadly is that it is easy-to-use and can be automated to solicit for reviews from new and existing customers that most likely would have never given a review even though they wanted to. It gives the nudge they need to help our business out and makes them feel like they are contributing to our success and to the community by voicing their opinions.
Nachteile
I have yet to find anything I dislike about the product.
Antwort von Broadly
Thank you so much for being a Broadly customer, Joseph! We appreciate your feedback and are happy your business has benefited from our tools! Keep up the great work!

- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Logiciel de Chat enligne
Vorteile
Très intéressant dans l'ensemble avec ses multiples fonctionnalités et facile à utiliser avec pour générer plus de vente. J'adore et je le recommande
Nachteile
C'est très efficace et très simple mais mon soucis est que c'est dans tout les pays

- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Plateforme d’expérience client
Vorteile
En plus de ces meilleures qualités Broadly permet de gérer facilement les opérations commerciales. Le service client est confortable.
Nachteile
Honnêtement, je ne peux qu’apprécier ce logiciel mais la prise de main m’a été difficile au début.
- Branche: Tierarzt
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Could not run our business without it
Anytime we have had to contact Broadly support we have had only good experience.
Vorteile
Allowing clients to contact us outside of business hours, sending photos, and asking for reviews are features we use 24/7/365.
Nachteile
I wish the auto reply message could be customized with our info.
- Branche: Automotive
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Review title
I signed up at SEMA and have been happy with it since
Vorteile
The review generation has been my favorite part. We get a lot more reviews.
Nachteile
Honestly it’s been really good for us. It might be nice to have a rep call and check in once in awhile to give feedback and also to go over updates or new products.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Fantastic service, I recommend tremendously!
Vorteile
I love that it I am able to interact with customers in real time at any time through out the day.
Nachteile
No, I think broadly does a very good job.
- Branche: Umweltdienstleistungen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly Customer Portal Interface Review
Overall, my experience with BROADLY has been good. It is easy to use, and it is a great platform to be able to SMS/text message & email customers all in once place.
Vorteile
I really like the SMS/text & email features on BROADLY. It is really simple to navigate the BROADLY portal, and the customers seem to enjoy being able to reply via text message; it is quick, and easy. I also like that BROADLY integrates with my Pest Control Scheduling/Billing software program.
Nachteile
I do not like that I am not able to send invoices or connect my payment processing up through BROADLY. I do see there is an option to send customers invoices.
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
The power of the internet!
We opened a business that is not in a busy area. Broadly has boosted our exposure on line. Our clients come from all surrounding cities. Have had Broadly services since 2018. The current was established in 2022 and going strong. Broadly has been a great help in our growth.
Vorteile
Broadly helps my business grow daily. Number 1 priority is to keep customer service at the highest level. Our customers become our friends. We strive to accommodate our friends give them an experience like no other in the automotive repair industry. Broadly brings our business to customers looking for our services.
Nachteile
Not much to not like about the services they provide our business.
- Branche: Immobilien
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Excellent product
Vorteile
I’ve used Broadly for about 3 years and find that it has been a great way to distinguish myself from other home inspectors. Broadly helped me set it up so that positive reviews are posted to my website automatically. When a potential client is shopping, the reviews have often been the deciding factor. I have also found it extremely helpful that Broadly will write a brief reponse to a review, thanking the reviewer. It is important to let a client know that you’ve read their review and appreciate it. While I should certainly do that myself, it helps that its done for me if I can’t get to it quickly enough.
Nachteile
As with everything, there was a learning curve faced with gaining familiarity with the dashboard. Over time, I've learned to use it and have no issue.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great company and Product
Vorteile
The onboarding and customer service experience is on point. The product itself has allowed for honest communication with out customers so we can look at both where we excel and need to improve!
Nachteile
I don't see any cons. With what we use the program for, we are extremely happy.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Amazing Experience with Broadly
Overall, it's been fantastic. It's a service I gladly pay for and would never stop using.
Vorteile
Broadly has honestly been a game changer for our business. We have so many positive reviews that people can easily read because of Broadly. The way it seamlessly integrated with our software with critical, and also the fact that we can use it to message with our customers is just an added bonus that at first I didn't even realize would be so useful.
Nachteile
I really can't think of any. I guess if I had to say, the fact that I can't "pause" it in our winter months when we aren't operating, but really that's not a concern.
- Branche: Bau
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Beginning to streamline communication with customers
Benefit of Broadley is ability to do invoicing and send for a review, as well as having the chat to send messages in real time.
Vorteile
Most positive use is the ease of entering in customer information and the non wait time to immediately turnaround and send messages to the same customer.
Nachteile
I have not used Broadley enough to determine the overall cons. I did not set the app up initially I am just a user.
- Branche: Bildungsmanagement
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
User from Aveda
Overall its pretty good. Its nice to have a spot where we can see all the reviews in one place.
Vorteile
I personally really enjoy the SMS feature, so that the guests are easily available to respond without needing to go back , on the internet browser.
Nachteile
I think the response time could be a little better, Also fixing the bugs that occur when sending the automatic messages, some of them are sent waay later then they should be or not at all in some instances.
- Branche: Baumaterial
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Love how we can see every ones move
Vorteile
Payment is easy, Finding customers information is the best from phone number to quotes and address(Easy to use)
Nachteile
the only thing it updates almost every day as well my guys use their phones and when that updates it's way different then the computer
- Branche: Maschinenbau oder Wirtschaftsingenieurwesen
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Great way to communicate with customers.
Great product.
Vorteile
Easy to use and you can immediately request a review from a customer if they tell you they've had a great experience. I like that all team members can view communications that other team members had with customers, so there is visibility across the board.
Nachteile
The app on the phone sometimes will not open up, and that's very frustrating.
- Branche: Einzelhandel
- Unternehmensgröße: 201–500 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly
Vorteile
I like having the ability to text customers if they need assistance and for marketing
Nachteile
no mass text option is available
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Great tool for review management, looking forward to upcoming features.
Good experience with the Broadly team.
Vorteile
Easy to use, great tool to manage online reviews.
Nachteile
I liked the previous Broadly functionality where after a customer was asked to leave a review it would come to Broadly first so that there was the ability to diffuse a customer complaint prior to posting.
- Branche: Verbraucherdienste
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This was the best decision for our company.
Vorteile
The customer service , helpfulness, productivity
Nachteile
Nothing every thing runs smoothly nothing to complain about
- Branche: Bau
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
This is the second Pluming company that I work for and I will always recommend Broadly to...
They are very good on what they do and have people working for them that care that you are happy. The price for everything that they offer is amazing
Vorteile
The support team is great. Is very easy to use and affordable.
Nachteile
The only thing that I could say it was at the beginning it was hard to get connected so we can get started but after we got our Rep we are in contact every time we need her.
- Branche: Animation
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Broadly
Vorteile
All the useful information I get out of it.
Nachteile
I with there were more ways to pick and choose what customers get the survey.
- Branche: Einzelhandel
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Customer Management
Vorteile
We find that it makes it easier to reach out to customers to answer questions & schedule appointments. Also, it has increased our Google reviews. It also makes it easier to collect payments from our customers.
Nachteile
I don't like the fact that we cannot prevent negative reviews anymore. Also, it would be nice if we could do partial credits to customers that pay on Broadly.
- Branche: Gastgewerbe
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
very happy
great customer connection w/ on line Chat box. Great educational & management tool for front line employees.
Vorteile
We've used Broadly for several years and find it invaluable.
Nachteile
I really can't think of anything different I would want......
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Game changer for todays business
Overall I love the program and what it does for us. The technical side needs to improve.
Vorteile
The ease of communicating with our customers. The way broadly is on our computers and phones keeps our small team linked with h each other and our customers. Helps make the simple things seamless
Nachteile
Technical issues and bugs. Inconsistency especially on the mobile app. Always requires updates and doesn’t always work properly. Very finicky and frustrating
- Branche: Verbraucherdienste
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
User friendly for our employees working on site or from home
Broadly is the first line of defense in connecting with our target audience and prospects as well as the launch point in the workflow of acquiring new business
Vorteile
I can manage and field every potential customer's inquiry on the numerous paths of communication available in one, organized and collective space
Nachteile
Does not interface with Angi's List (Home Advisor)
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
We love Broadly!
Vorteile
Broadly makes it easier for our company to gain new leads and keep a constant contact with them.
Nachteile
I wish Broadly had a way to filter out spam.
- Branche: Bau
- Unternehmensgröße: 51–200 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Product Changed
We will be switching to a platform that has access to more review options. More user friendly for the customer.
Vorteile
Hoenstly, I have most enjoyed our rep, [sensitive content hidden].
Nachteile
The product I was sold is no longer the product that is being used. It now only focuses on google. When we joined Broadly the reviews were supposed to toggle to whatever platform the customer used most often.Also, it's not possible to delete past employees from reports.