Über Act!

Act! Premium ist ideal für kleine und mittelständische Unternehmen, die ihre Produkte effektiver vermarkten, ihre Verkaufszahlen steigern und Kundschaft fürs Leben gewinnen wollen. Mit unübertroffener Flexibilität und Wahlfreiheit passt sich die Software genau an Ihre individuellen Arbeitsweisen an. Von der Abstimmung auf Ihre Geschäfts- und Branchenprozesse bis hin zu Ihren bevorzugten Bereitstellungs- und Zugriffsoptionen sind Ihren Möglichkeiten bei Act! Premium keine Grenzen gesetzt.
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Act! Preis

Act! bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Act! ist ab 30,00 €/Monat verfügbar.

Startpreis:
30,00 €/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Act! Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
3,7
Funktionalität
3,7
Bedienkomfort
3,8
Kundenbetreuung
3,4
5 von 727 Bewertungen Alle Bewertungen anzeigen
Ulrich
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.11.2023

Magical Act !

My experience with Act has been wonderful. This software is a real gift, a real treat. It's so fantastic how it allows me to automate my business. Very easy to use, I can easily retrieve information on customers; I also have a history of my mails, calls and letters.

Vorteile

I like this software. Being able to improve my communication, increase my sales and ensure the loyalty of my customers is so magical! And the ease of remote tasks is just incredible. And to think it's so easy to use!

Nachteile

Nothing to complain about! This software works like a charm and is easy to use.

Antwort von Act!

Thank you, Ulrich! We love hearing from our customers and enjoy learning that Act! has improved your customer communications and customer loyalty! We'd love to learn more about your business. If you'd like to share your Act! Success Story. It's easy - just paste this link into your browser to get started. Thanks again for sharing and we wish continued success to you! https://www.act.com/success-stories/

Beantwortet am 24.11.2023
Sally
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
1

4
Bewertet am 18.11.2022

Basic CRM that does the job

Vorteile

ACT is easy to use and does what a CRM is supposed to do: manage contacts and contact information. It is easy to create contacts, companies, links and search for them. It can be used offline which makes it extremely convenient when there is no internet access (eg: business trips). The DB will synchronize when you are back online. Another thing is that it is an off the shelf product: it does not require any development to configure.

Nachteile

The software lacks customizable reports and dashboard. It is extremely complicated to setup a good dashboard with the reports that you need. There is not much options or flexibility, and the display does not always end up being right (missing items). So it is not the best for sales/opportunities management.

Antwort von Act!

We love hearing from our customers Sally, and appreciate you taking the time to let us know how Act! is helping your business. We understand that you found some limitations around reporting and wanted to be sure you had access to these digital resources to help with your customization needs.

https://www.act.com/resources/

If there are additional features you'd like to see in Act!, we'd love to know and invite you to please submit a feature request by visiting this URL.
https://app.smartsheet.com/b/form/5833907456404e3d99cb5c440433f6a0

Thank you again for your feedback.

Beantwortet am 28.11.2022
Jonathan
  • Branche: Sicherheit & Untersuchungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.1.2024

Act Review

Vorteile

The fact that it is simple to use and that the costs are much better than sugarCRM, i also liked that [sensitive content hidden] who was out sales advisor was fantastic, nothing has ever been to much bother for him and even after completing our purchase he is still available to help.

Nachteile

Can be a little slow and clunky at times.

Antwort von Act!

We are so happy to hear that you're enjoying Act!'s ease of use and feeling the benefits of the support we provide to you and your business. We appreciate you leaving this review Jonathan!

Beantwortet am 19.1.2024
Nicole
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionen
2
Bedienkomfort
2
Kundenbetreuung
4

2
Bewertet am 8.3.2018

ACT has many features, but most of them are cumbersome and lacking full functionality.

Vorteile

Our office has been using this product since before I started. It is a solid database program and if that is all you want to do is have a large database of contacts, then this performs well.

Nachteile

I dislike how this is still only available for windows computers which makes communicating information in an office with both Mac and PC impossible. Also, the outlook plug in that allows emails to be synced with a contact in ACT will only link emails to the PRIMARY contact. So that means you have to manually sync that. If you are emailing over 100 emails a day, you end up either spending most of your time manually syncing contacts or just foregoing this feature. Also, you can only add 4 contacts to a company. Often times, we need to have upwards of 6-10 contacts for a company so the inability to add more is a huge issue. And since ACT isn't online, any changes made on any employee computers while not connected to the server means no one else has access to that info until they make it back to the office to sync. Which means our data is never fully up to date. There are so many problems with this software that we often don't try to take advantage of any of the other functions.

Antwort von Act!

Hi Nicole,

Thanks for your feedback!

You're correct that our main desktop product is only available for PC. Did you know we do offer a fully web-based solution, Act! Premium Cloud? This works great on PC and Mac, as well as keeping your data online on our hosted cloud servers.

It sounds like your business could make good use of the features available via Act! Cloud - might be worth checking it out at act.com - we do offer a free trial too.

We'll definitely be taking your feedback on board for future releases - especially what you've said around email syncing. We've got some major improvements planned in this area in the next release (20.1).

Lastly, there should be no limit to how many contacts can be assigned to a company - if you're having issues adding more than 4, I'd definitely recommend contacting customer support, who'll be happy to help.

If there's anything more we can do to help, please let us know!

Thanks again,

Jon,
Act! Social Media Team

Beantwortet am 12.3.2018
Tammy
  • Branche: Versicherung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 14.10.2020

ACT! for Insurance/Financial Advisors

I love all the features that meet the needs of financial advisors. The customizable fields are beneficial and improve the overall use of the software. It has probably just as many features as other customer relations management programs but cost is substantially less. Very happy with my selection.

Vorteile

The Act! for Advisors software has been modified to meet the requirements of a financial advisor which includes being able to input information regarding insurance contracts. The new Marketing Automation is an great way to send out Newsletters, etc.

Nachteile

They have lots of online resources/video's to learn the Marketing Automation. You can also speak to customer service but they recently cut their remote access where you can have customer service work on your computer to help answer/show you how to do things with the marketing automation.

In Betracht gezogene Alternativen

Salesforce Marketing Cloud Account Engagement

Warum Act! gewählt wurde

Salesforce was cost prohibitive.

Zuvor genutzte Software

Salesforce Sales Cloud

Gründe für den Wechsel zu Act!

Cost while not sacrificing the overall features.

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