Gluu

Vorteile

Gluu has completely streamlined our clients process digitization journey. It's our ace in rapidly transforming ideas into tangible outcomes for clients. The remarkable time and cost savings have elevated our agility, allowing us to adapt and experiment freely.

Nachteile

Ofcourse there is always a task of getting the system to support the task/process. And you need to spend a bit of time on this. But Gluu is quite flexible on this, so not a big task.

Vorteile

Super intuitive, super fast, easy to administer

Nachteile

Process execution capabilities still need to be enhanced

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Gluu

Vorteile

It is an intuitive software which is easy to use.

Nachteile

Nothing really, As I am a happy user....

Vorteile

This tool is easy to use, and i like the intuitive way of working in GLUU.
GLUU are good at helping to fulfill our wishes, they understand what we need, and sharing their insight.

Nachteile

We spend time on manual maintenance and updating which could be more efficient

Vorteile

It is very intuitive and easy to learn. The Gluu team helps with the introduction to learn the methodology. This has significantly improved the integration.

We receive support within a short time. Price / performance is very good.

Nachteile

Every user needs a license but the price is fair.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu Gluu

Vorteile

The system is very flexible, especially the drawing utilities.
I used it every day, and we have made it our primary Quality Management System
It is easy to use, but like every system you have to understand the basics and the features in GLUU.

I don't give 10/10 because of minor things as described in the dislike box, but I will recommend GLUU :)

Nachteile

The system is "general" and created to satisfy all users. Some of the functions are not necessary for my company, and i sometime miss mino changes.
But the tech-team at GLUU are flexible and do their best to meet the needs and answer the questions in the process.

Vorteile

It is very intuitve and has a nice structure to it. The navigation is made super simple with a well-constructed proces-hierarcy.

Regarding the proces-hierarcy, Gluu offers a lot of different options when it comes to cutmomization of view. This ensures, that your end-users/everyday-users can easily navigate to the processes and work instrution, that are of relavance to them.

When used every day, you quickly understand the value of documenting your processes. As for our specific case, proces documentaion in Gluu has helped ud a lot during the implementation of new ERP-system.

Nachteile

Not much. The Gluu team have been good at keeping in contact and has helped us, if we have met any issues.

Vorteile

It got just the right mix of function and features. It adds value for all users, including the day-to-day users of the receptiv processes. very easy to get started.

Nachteile

Limited possibilities in the drawing tool

Vorteile

How easy it is to work with and to start with.
And how much and how quick the customer service is from GLUU.

Nachteile

When starting I missed some of the functions. But after using it for some years I have no cons. Amazing product.

Vorteile

Gluu is a great tool. It's easy to navigate and create processes, and Gluu helps both users and process owners to deliver on the process and activities.

Nachteile

At times I've been wondering why we should pay more for new features (that we didn't ask for)

Vorteile

Gluu is very intutive to work with. It is a great tool for providing a easy process overview and, not least, structuring one's work descriptions, so that it is easy for all users to find exactly the work description they need to perform a task/activity.

Nachteile

It would be great if it was possible to print the work instructions in the order they are set-up in Gluu. They come out in another order. But luckily we very rarely have to print them :)

Vorteile

I work in Gluu daily and think it has a good user-friendliness for those of us who draw in it. It is very intuitive to use. This ensures a uniform way of drawing processes, which makes it more clear for our colleagues to understand the processes.

It’s really good to have features such as "components" so we don’t have to do the same work several times and update in several places, but can simply update a single place and drag it in where it needs to be used.
It’s really smart that there is both the option to work via browser and app, as it enables us to adapt the use of Gluu to the individual employee group.

There is really good help available if there is something in the system that is playing tricks or if I myself have made a mistake. For the most part, they respond quickly and are very solution oriented and can usually solve my problems. It's a nice help function where you can easily write in their chat.

Nachteile

It gets a bit locked when you are a large organization that needs more divisions into, for example, components.

Vorteile

Gluu contributes to employees being able to easily standardize the organisation's core processes. The platform is intuitive and quick to learn to navigate and therefore does not require deep technical internal skills.
In addition, the platform allows all relevant process information - workflow, users and instructions, etc. - to be stored in one place.

Nachteile

It is difficult to distinguish between the different process levels - whether they are main processes or sub-processes. Perhaps main processes can be marked with "bold" or similar, to create a better overview?

It is difficult to print the swim lane diagrams in a format that can be used at workshops etc. The print is simply of too poor quality.

It can be difficult to line up the various boxes and arrows so it is completely aligned and neat.

Vorteile

I use Gluu to document processes in collaboration with stakeholders in the organization. With Gluu, we have the opportunity to implement new business processes and at the same time optimize the processes if elements in the process no longer match the way of working. So, Gluu ties the business together as we gather our processes in one place.

In addition, Gluu has a really good customer service that quickly and efficiently helps you if problems arise.

Nachteile

Gluu is not the fastest documentation tool. So problems may arise in connection with a workshop.

Vorteile

The system is intuitive, and rether easy to embedd in the orgaisation

Nachteile

One could have a fear of making mistakes, in the beginning

Vorteile

It is user friendly and very intuitive. Hands on system.

Nachteile

I can't think of anything that I didn't like.

Vorteile

We get overview of our process. It easy to get nee employe because we have our proces documentet.

Nachteile

It takes long time to build swimlanes...

Vorteile

When exporting a flowchart you get a great overview of the details and descriptions of each step. This makes it easy to facilitate to stakeholders and enables understanding.

Nachteile

Gluu had some way to go in terms of functionality, but they keep evolving their product and it is in a great state now.

Vorteile

Gluu has been instrumental in simplifying the process of connecting our processes, work instructions, systems, roles, and colleagues. It's been a game-changer in visualizing these connections effectively.

Nachteile

I have no comments to make in this section. Gluu has been a positive addition to our business.

Vorteile

Gluu has truly accelerated our process transformation efforts. Bringing ideas to life for our clients has never been so efficient. The significant time and cost savings we've witnessed have allowed us to stay nimble and experiment like never before.

Vorteile

I think Gluu is very intuitive and easy to work with. I could very quikly draw the process I am owning receiving just a brief introduction to the tool. Everything is at hand and all the icons are self explanatory.

Nachteile

You have to be a little skillful when drawing the arrows. But once you manage to master the tricks, then no problem.

Vorteile

Gluu's a star at shedding light on our work processes so they make sense to everyone. It's like our guidebook for how things happen.

Nachteile

There are no cons in my opinion. It's a truly great product in every aspect.

Vorteile

Gluu helps us to turn recommendations into practice, pilots and tests very quickly. It's great that projects are focused on business improvement, rather than IT!

Nachteile

There was absolutely nothing I didn't like on the collaboration between ZILLION and Gluu

Vorteile

Gluu's like my trusty tool to guide my clients towards having those standard processes nailed down. It's brilliant to get their team involved and work together using Teams and Gluu online.

Nachteile

Some of the snap-features while drawing in Gluu makes it a bit tricky - but I have seen way worse in similar tools and it soesn't affect the user experience too much.

Vorteile

The ability of Gluu to match how complex and difficult you need the system to act. You can start simple and fast, then move on to super advanced and keep the overview.

Nachteile

At the beginning a few features were missing and some drawings would glitch on line crossings, but that part has been fixed.There should be a license for read only users.

Vorteile

Gluu lets me engage my clients' staff in working with their business processes. It's great to be able to collaborate online via Teams and Gluu.

Nachteile

I haven't experienced that I felt something missing

Vorteile

Easy to install and use. Very intuitive for both content givers and content consumers

Nachteile

Modelling graphic could be better but minor detail

Vorteile

Nice user interface for both designer and end user.

Nachteile

When we started out, you had to save design changes in af two-step procedure, which could result in no savings. Though, this is fixed now, so no problems.

Vorteile

Gluu is a remarkable tool to engage my clients' teams and shape their business processes. The seamless online collaboration through Teams and Gluu has really elevated both our and our customers efficiency.

Nachteile

There is nothing I don't like about Gluu as a solution or as a company.

Vorteile

The ease of use and how it provided our organization with a platform that could map processes, clearly made a difference. Although, the biggest argument in favour of Gluu might be its ability to streamline workflows and hence reducing defects. By designing your own standard processes in Gluu, where you can add different instructions, checklists and roles, Gluu thereby enables you to ensure high quality processes.
All the above combined with a great user interface - provide you with a strong platform!

Nachteile

My experience with Gluu so far, has entailed limited cons. Since most of the features that I missed in the beginning, were later released. The only minor thing is that Gluu builds upon a process understanding which you then need to establish at your organization. An element which I also perceive as an advantage for Gluu, since a common language can then be established.

Vorteile

The platform is very intuitive and easy to use. It does not require much training, compared to other software solutions. I really like how it takes a more holistic view of the challenges that we face as a Process Excellence Team by including work instructions, communications etc. Everything you need regarding a process collected in one place.

Nachteile

It currently doesn't include process mining and only has limited Enterprise Architecture capabilities. So other tools may also be needed.

Vorteile

The option to standardise processes and get an easy overview per department, business area and role. The role division of each process really helps us to make a clear overview of tasks and responsibilities of each employee.

Nachteile

The drawing tool is not fully automated, and we are missing a lot of features there. Luckily, the support team us super helpful and good at suggesting workarounds and entering our suggestions as product ideas.

Vorteile

Elegant simplicity
Makes reflecting upon and updating organisational processes a breeze
Makes collaborating on, reviewing and enhancing organisational processes a pleasure
Able to access and use one to four processes for free without a time limit.

Nachteile

None, unless your organisation is of the 'command and control' variety - that does not want to engage its people and process owners heads and hearts - in continuously improving.

Vorteile

Core processes are about to be standardized - and as our organization execute our tasks and projects on the Gluu platform, we are about to skip manual and slow cooperation and gain an easy, documented, high-level performance within our processes and tasks. Thanks to Gluu to bring life into our processes.

Nachteile

The software is a generic tool. Therefore you can't ask for very individual adaptions. On the other hand, if we could, it would never be available for such a low price. However, the Gluu Team are helpful to develop elements that fit the generic philosophy.

Vorteile

- Great tool that combines process design & work instructions
- Easy to learn for non IT users
- In just a short time you get a visible process that you can share with others
- Pro-active customer support
- Easy to manage as an administrator

Nachteile

Implementing a process mindset is a daunting task. Our organisation was reluctant to start, so I think the hardest challenge for us was the change management rather than actually using Gluu. Gluu had some helpfull Process Owner training courses that actually helped and please consider getting help from Gluus consulting partners.

Vorteile

* Quick and easy to use
* Allows all relevant process information to be stored in one place (central repository)
* Socially interactive structure engenders participation & idea generation
* Affordable

Nachteile

* Internet access is not available to all business owners / key users and so an ability to print or produce a document (Standard Operating Procedure) is still required in some instances.

Vorteile

From small micro-managed startups like our own, to larger, integrated companies with a significant workforce - Gluu offers a comprehensive Business Process Management suite for operations of all sizes. It's process-design and management tools are fully intuitive, and the product as a whole can be deployed with little to no prior training.

Nachteile

Gluu offers everything in terms of BPM that we could ever have needed; there are no cons. The product is extensively documented, and responses from their representatives is swift.

Vorteile

Gluu is an easy to use and still actively developed business process management tool with a reasonable pricing. After comparing many tools in the market, we choose Gluu for mapping and documenting our business processes. 
This tool is easy to use which enhanced the productivity of mapping, documenting and editing the processes we put into this system. It encourages the whole team to take part and contribute to the whole process mapping tasks. 

The business development team from Gluu is also helpful at each stage of our process management project. They understand what we need, sharing their insights, and answering our queries in timely bases. They even collaborate with us when they are developing new features.

I'm excited that I have found Gluu for managing our processes, and I would recommend this tool for anyone who starts to manage their internal processes.

Nachteile

The tool is more internal based, it would be good if it has a portal for external users' participation.

I'm looking forward to seeing Gluu has more integration options with other business systems.

Vorteile

Great software, easy to use, extremely visual and possible to build without any IT knowledge.

Nachteile

Had an issue with a function not yet built into the software. After a dialog, this function was introduced.

Vorteile

The Gluu software platform provides visible workflows that are easy for people to understand and learn the existing process model. Everyone knows their contribution to the process as it flows across various organizational boundaries. As people learn the other aspects of processes that they are not familiar with, more and more ideas are generated to improve processes from the perspective of the entire organization and the customer rather than sub-optimizing for a portion of the process flow.

Nachteile

It takes time to learn Gluu well enough to demonstrate it's value to the organization. The support organization is extremely helpful. Do not hesitate to use them!

Vorteile

userfriendly, easy to implement

Vorteile

The search ability of the items is great. One of the biggest pros against the old solution.

Nachteile

The options to print the swimming lane diagrams can be somewhat tricky at times. The breadcrumbs stop before the main view, making it hard to detect the overall source

Vorteile

Creating & sharing processes within your organization has never been easier

Nachteile

The editor for editing process flows might me enhanced with additional features

Vorteile

The software is really easy to use. I was looking for software that can be used by everyone in the company without needing one-on-one training. Gluu is self-explanatory.

Nachteile

Drawing the lines between activities initially irritated me, because I accidentally made "kinks" in them the whole time, but I am used to them now.

Vorteile

The process documentation / swimlane diagram drawing tool is really effective, and the ability to have documentation behind each activity in a process is invaluable. Also, the customer support is extremely good.

Nachteile

Sometimes it can be a bit fiddly when saving process documents, and it takes a little while to get used to the process drawing tool.

Vorteile

Easy to use.
great overview of processes

Nachteile

The setup of task information and the process layout.
It can be diffecult to see where you at