4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Über Lucky Orange

Lucky Orange ist eine Suite von Tools zur Konversionsoptimierung, die Unternehmen dabei helfen, Besucher mithilfe von Heatmaps, Dashboards, Live-Chat, Umfragen und vielem mehr zu verfolgen und diese anzusprechen. Admins können durch Berichte Einblicke in problematische Bereiche innerhalb von Websiteformularen gewinnen. Mit Lucky Orange können Supervisoren die Anzahl der Websitebesucher in Echtzeit verfolgen und über ein zentrales Dashboard Konversionstrichter erstellen. Agenten können mit anderen Angestellten kommunizieren, das Chat-Widget anpassen, um eine Markenidentität zu schaffen, und vorgefertigte Antworten verwenden, um Kundenanfragen zu beantworten. Darüber hinaus können Manager Auslöser einrichten, um Umfragen anzuzeigen, Besucheraktivitäten zu erfassen und Aufzeichnungen nach Browser, Gerät, Verhalten, Betriebssystem und anderen Kriterien zu segmentieren. Lucky Orange ermöglicht die Integration mit verschiedenen Drittsystemen wie Joomla, Magento, Instapage, Shopify, Weebly und anderen. Das Produkt ist im Monats-, Jahres- und Zweijahresabonnement erhältlich und Support ist über FAQs, Dokumentation, Live-Chat und andere Onlineressourcen erhältlich.
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Lucky Orange Preis

Lucky Orange bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Lucky Orange ist ab 39,00 $/Monat verfügbar.

Startpreis:
39,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für Lucky Orange

Lucky Orange Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,6
Funktionalität
4,6
Bedienkomfort
4,7
Kundenbetreuung
4,7
5 von 192 Bewertungen Alle Bewertungen anzeigen
George
George
  • Branche: Computer-Software
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 20.7.2022

Look no further

Overall the experience has been great

Vorteile

I like the interface and the responsiveness of the software, it is very accurate and the filters available give me great insights. The other thing that I love is the user profiles that monitor how many times the user has visited and on what devices etc.

Nachteile

For me I cannot fault lucky orange. I would like to be able to see further into the past (they have improved this with the latest update) but it's not a big deal.

In Betracht gezogene Alternativen

Hotjar

Antwort von Lucky Orange

Wow, these are the words we love to hear! So glad that you've been able to discover valuable insights from our tools to optimize your website. Please don't hesitate to let us know if there's anything else we can do for you. Happy tracking!

Cheers - Bradley from Lucky Orange

Beantwortet am 25.7.2022
Ripon
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.5.2023

It helps me to optimize our website smoothly.

Lucky Orange also offers user polls, which allow us to get feedback from our visitors. This feedback can be used to make improvements to the website and give our visitors a better experience.

Vorteile

Lucky Orange offers heatmaps, which allow you to quickly and easily view how visitors are interacting with a website. This helps to identify problem areas and optimize the user experience.Lucky Orange provides visitor recordings, which allow me to view how individual visitors are interacting with our website. This helps to keep track of their activities and identify any problems or areas for improvement.

Nachteile

Lucky Orange is a paid service, so it can be expensive for some businesses.Lucky Orange is only compatible with certain web browsers and operating systems, so it may not work for all users.Lucky Orange is a complex service, so it can be difficult for some users to understand and use.

In Betracht gezogene Alternativen

Hotjar

Warum Lucky Orange gewählt wurde

smooth visitor recordings facilities.

Gründe für den Wechsel zu Lucky Orange

Lucky Orange offers analytics, which allow me to track user behavior and identify areas of improvement.

Antwort von Lucky Orange

Appreciative of your detailed review, Ripon! Our user surveys, heatmaps and visitor recordings are all about giving you a clear picture of visitor behavior to improve your website experience. Diving into visitor behavior to identify ways to improve your website is invaluable to growing your business. When you can see what's happening on "the other side of the screen," you get a front seat to your customers' online interactions. Thanks for sharing the Lucky Orange love, and we're always here should you need anything!

Cheers - Bradley from Lucky Orange

Beantwortet am 2.6.2023
Stephen
  • Branche: Musik
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
3
Kundenbetreuung
5

3
Bewertet am 6.12.2022

Lucky Orange is a Critical Tool at a Great Price

I've only had to contact customer support one time and they were very quick to respond and resolve my issue. They seem like a talented group of people. Very professional and excellent customer service.

Vorteile

What I like most is that I can watch my potential customers sessions exactly from their perspective while they are on my site. Doing so makes obvious the differences between where I thought a customer would go verses where they are actually going. This helps me determine what changes and improvements I need to make. It identifies errors that I didn't know were happening. It shows me areas where customers have trouble finding things or navigating. I also love the live view feature and can watch customer's sessions from their perspective in real time. I've been able to walk users through things.

Nachteile

The videos sometimes don't load well for me or I have to keep clicking the play button. That could be because I'm using FireFox on a VPN with very heavy threat protection. Despite that, the playback is adequate and I have not pursued a resolution to that issue. Still totally worth it. Although the video information is critical and extremely helpful, it actually can seem torturous and highly annoying to watch customer sessions because they click all over the place other than what I want them to click on. I can't watch that for very long and sometimes my customers will be on my site for close to an hour before they buy. I only really watch sessions where the user visited more than 3 pages.

Antwort von Lucky Orange

Thank you for leaving us a review! Using live Session Recordings and Chat to direct your website visitors is a great way to understand where they might have trouble navigating your site. Using a VPN is likely why you are running into problems while viewing Sessions. If you send us an email to Support@luckyorange, we can ensure there isn't something else at play. Happy tracking!

Cheers - Bradley from Lucky Orange

Beantwortet am 12.12.2022
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
3
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 25.1.2024

Lucky Orange Is A Solid Choice

Vorteile

Lucky Orange has the most attractive UI of any of its competitors, and your ability to tag things via their visual viewer is really nice.

Nachteile

It can't do all that much when you really boil it down. Microsoft Clarity can do all of the same things and is free. Sometimes Lucky Orange also lets UI get in the way of functionality.

Antwort von Lucky Orange

Thank you for your review! We’re glad you’ve enjoyed our UI and creating Lucky Orange events. It’s amazing to see visitor behavior based on those events, whether it’s on a specific button or element. Regarding your concerns, could you please send an email to [email protected] at your earliest convenience referencing this review? Our team would love to review with you the areas that you are finding confusing within our UI so we can explore your experience further. Additionally, would you be interested in a 15-minute product walk-through? This complimentary call highlights our 20+ features and helps you get the most out of our tools. As mentioned previously, get started by sending an email to our client services team at [email protected] mentioning this review. We look forward to hearing from you soon.

Best Regards - Bradley from Lucky Orange

Beantwortet am 29.1.2024
Danny
  • Branche: Onlinemedien
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.6.2020

I like to hear the bell sound when new user visiting my website

Vorteile

yes, Lucky Orange is great, the system even give you sound notification when someone visit your website, this is real good when I am alone at home/office; then I know someone is reading/surfing what I create. The system also allow me to start the live view and see what the visitor reading on the page, include with their location, landing and exit page, browser type, screen resolution, did they type on the site etc... this is the details I need, so i can keep improve/update my website!

Lucky Orange also screen record all the page view, so I can review on the page UI design, fix the UI problems and see what user likes on the page, this is really useful for the website too. Thanks Lucky Orange to build good product like this, Thanks

Nachteile

The system is real good, if you really need me to come up the least of the software will be the Chinese translation, I found some of the Chinese word is not match with the functions

Antwort von Lucky Orange

These are words we love to hear, Danny! Finding new ways to see what your customers are experiencing and taking the guesswork out of improving your store is invaluable. We are thrilled to be part of your business and are looking forward to continuing to work with you! Thank you for this glowing review, and please don't hesitate to reach out should you have any questions.

Cheers - Justin from Lucky Orange

Beantwortet am 15.7.2020

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