--- description: Reviews zu Kangaroo Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Kangaroo mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kangaroo | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Referenzmarketing Software](/directory/4211/customer-reference-management/software) > [Kangaroo](/software/324113/kangaroo) # Kangaroo Canonical: https://www.softwareadvice.de/software/324113/kangaroo Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/324113/kangaroo?page=2) > Kangaroo ist eine cloudbasierte Loyalitäts- und Marketingmanagementplattform für Einzelhandelsunternehmen jeder Größe, die Mitgliederverwaltung, Unternehmensmitgliedschaften, Geschenkkarten, Treuemanagement und Analysen in einer Suite bietet. Das Loyalitätsmanagementprogramm von Kangaroo bietet Nutzern die Möglichkeit, Kunden basierend auf ihren Besuchen oder Ausgaben zu belohnen. Kunden können Prämienpunkte sammeln und einlösen, indem sie einen QR-Code aus der Kangaroo-App scannen. Nutzer können Kunden, die bestimmte Artikel kaufen, auch Punkte vergeben. Mit dem Loyalitätsmanagementprogramm von Kangaroo können Nutzer gezielte Kampagnen basierend auf Kunden-Tags wie Standort und monatlichen Ausgaben entwerfen. Die Lösung ermöglicht es Nutzern auch, Nachrichten an Kunden in der Nähe der Geschäfte je nach ihrem geografischen Standort zu senden. Mithilfe eines analytischen Dashboards zur Verfolgung wichtiger Kundenmetriken erhalten Nutzer ein Verständnis des Einkaufsverhaltens der Kunden und sind besser in der Lage, Entscheidungen in Bezug auf den Umgang mit Kunden zu treffen. > > Bewertung: **4.9/5** von 250 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.9/5** | 250 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Kangaroo Rewards - **Region**: Montreal, Kanada - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 79,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Arabisch, Chinesisch, Chinesisch (traditionell), Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Portugiesisch, Spanisch - **Verfügbare Länder**: Antigua und Barbuda, Argentinien, Australien, Bahamas, Bahrain, Barbados, Belgien, Brasilien, Chile, China, Costa Rica, Deutschland, Dominikanische Republik, Dänemark, Ecuador, Finnland, Frankreich, Griechenland, Indien, Irland und 37 weitere ## Funktionen - API - Abwanderungsraten-Management - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Alarmfunktion / Benachrichtigungen - Angebot in sozialen Medien - Angebotsmanagement - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Fragen - Anpassbare Vorlagen - Automatisierte Terminplanung - Befragungs-/Umfragemanagement - Belohnungsprogramm - Berichterstattung / Analyse - Berichterstattung und Statistik - Bonus-Management - Bonus-Verwaltung - CRM ## Integrationen (14 insgesamt) - Adobe Commerce - Amazon API Gateway - BigCommerce - Constant Contact - Gorgias - Judge.me - Klaviyo - Lightspeed Retail - Magento 2 Grouped Promotions - Mailchimp - Pepperi - Shopify - WooCommerce - eCommerce Software ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Referenzmarketing Software](https://www.softwareadvice.de/directory/4211/customer-reference-management/software) ## Ähnliche Kategorien - [Referenzmarketing Software](https://www.softwareadvice.de/directory/4211/customer-reference-management/software) - [Customer Advocacy Software](https://www.softwareadvice.de/directory/4271/customer-advocacy/software) - [CRM Software für Startups](https://www.softwareadvice.de/directory/3235/startup/software) - [Kundenengagement Software](https://www.softwareadvice.de/directory/508/customer-engagement/software) - [Gamification Apps](https://www.softwareadvice.de/directory/4722/gamification/software) ## Alternativen 1. [Tremendous](https://www.softwareadvice.de/software/262872/tremendous-rewards) — 4.8/5 (478 reviews) 2. [giftmall](https://www.softwareadvice.de/software/428584/giftmall) — 5.0/5 (51 reviews) 3. [Zoho CRM](https://www.softwareadvice.de/software/392464/zoho-crm) — 4.3/5 (6974 reviews) 4. [Yotpo](https://www.softwareadvice.de/software/40815/yotpo) — 4.5/5 (376 reviews) 5. [White Label Loyalty](https://www.softwareadvice.de/software/323722/white-label-loyalty-platform) — 4.8/5 (16 reviews) ## Nutzerbewertungen ### "A Premium Loyalty Solution with Outstanding Support" — 5.0/5 > **Carlos** | *9. Juni 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Kangaroo is a comprehensive white-label rewards platform that truly delivers on being a full-service solution. The support from their team is outstanding—\[sensitive content hidden\], in particular, provided exceptional service throughout the process. > > **Nachteile**: The platform can be a bit on the expensive side compared to other options, but the value and level of service provided help justify the investment. > > Our overall experience with Kangaroo has been nothing short of outstanding. From day one, the platform impressed us with its depth, flexibility, and ability to fully adapt to our brand’s identity through its white-label capabilities. It’s not just a rewards platform—it’s a comprehensive, full-service loyalty solution that has helped us elevate the way we engage with our customers and build lasting relationships. What truly makes Kangaroo stand out is the people behind it. \[sensitive content hidden\] have been incredible partners throughout the entire process. Their support, guidance, and responsiveness have exceeded our expectations. They took the time to understand our goals and worked closely with us to ensure everything was set up exactly how we envisioned it. Their hands-on approach and dedication made the implementation process seamless and enjoyable. Although the platform may come at a slightly higher cost compared to others, the value it brings—in terms of functionality, customer experience, and team support—more than justifies the investment. We genuinely feel like we have a partner in Kangaroo, not just a service provider. We highly recommend it to any business looking to create a world-class loyalty program backed by exceptional service and a top-tier team. ----- ### "Strong customer support" — 5.0/5 > **Eric** | *5. Juni 2025* | Einzelhandel | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Kangaroo allowed us to integrate the same loyalty program across our in-store and online point of sales - and their team is quick and easy to work with. > > **Nachteile**: There are still some issues with Kangaroo when it comes to creating double accounts when a customer has shopped both in-store and online. There team is quick to fix these issues as they arrive, but we'd love to see an update that eliminates this issue from occurring int he first place. ----- ### "not a good product" — 1.0/5 > **Brenda** | *26. Februar 2020* | Einzelhandel | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: There was nothing that stood out about this software > > **Nachteile**: not user friendly. Did not work as promised. Did not get the customer service I needed > > None ----- ### "Would Recommend" — 5.0/5 > **Erin** | *19. Februar 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The Kangaroo platform makes it easy to set up and edit loyalty rewards aspects, such as offers, redemptions, points structure, and more. The reporting that's available is also very useful. Above all else, our Kangaroo contact,\[sensitive content hidden\], has been phenomenal with quick replies and accurate solutions. > > **Nachteile**: I wish Kangaroo had inventory management and redemption customizations. For example, the ability for customers to select a t-shirt size and/or color, instead of having a separate product for each variation. There are other small things that could be improved as well, such as (1) adding the option to clear customer points after a certain timeframe, e.g. a year after they acquired said points, (2) showing US zip codes in customer addresses, and (3) the ability to re-order active offers. > > Overall, my experience with Kangaroo has been positive. It has allowed me to accomplish my basic goals, and there has been a solution -- or work-around solution -- to every problem I've had thus far. That said, some additional features and improvements could really take it to the next level. The customer service aspect is already at peak performance\! ----- ### "Great Software and Top Notch Customer Service\!" — 5.0/5 > **Summer** | *14. Mai 2025* | Einzelhandel | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: A positive attitude from every team member I've worked with and attentiveness to any questions/concerns I've had. > > **Nachteile**: I haven't experienced any cons so far. The team has been quick to answer any questions and resolve any issues. > > The customer service is top notch. Definitely some of the best customer service I've experienced in business. There were a few hiccups on my end when getting started and the team responded extremely fast and would follow up if they didn't hear from me. The software itself is smooth and easy to use. The dashboard is easy to navigate and has lots of helpful features. The customer facing software is easy for new customers to use and looks great. ----- Seite: 1 / 11\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/324113/kangaroo?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/324113/kangaroo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten