Recruit CRM

Vorteile

Gutes System.

Nachteile

Ein paar Basic fehlen noch, z.B. Kalendereinladungen automatisch mit dem Mail versenden

Vorteile

Excellent Recruitment Platform which is constantly updated and improved. Always with the recruiter in mind, no hidden costs or extra plugins that need to be paid for. Robust support for Zapier which means you can build these amazing workflows. They also have a team that can help you develop custom workflows too, normally this would cost a lot of money getting developers involved. Very fast support and friendly people.

Nachteile

Some small quality of life improvements are in the pipeline which will improve the platform when they are live. We are a visual industry so better support of landscape format resumes and portfolios would be useful.

Vorteile

Recruit CRM is constantly evolving and the whole team is always very supportive.

Nachteile

Some feature yet to be enhanced are still a bit rigid, but it will be sorted out really soon I heard !

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Vorteile

Kanban view is the most useful for me so I can figure out where people are at and what I need to do.

Nachteile

when you look at the dashboard kanban view sometimes it shows you fields you cannot drag to because it's only available for certain roles.

Vorteile

It looked like it could do everything, but it can't, and the [SENSITIVE CONTENT HIDDEN] will gaslight you when you hold him to his word

Nachteile

I started speaking with the [SENSITIVE CONTENT HIDDEN], as part of my process to find a new ATS and CRM 3 months ago. He promised that RecruitCRM would be able to integrate with my usual job board API's to multi-post jobs and accept candidates, eliminating the need for BroadBean or another multi-poster.

This functionality wasn't a feature when we started speaking, but I was promised numerous times that it would be available soon and delayed the implementation until this function was up and running.

I spoke to [SENSITIVE CONTENT HIDDEN] today, and he told me that to multipost jobs from within RecruitCRM, I would have now have to buy credits from his supplier. This wasn't part of the original conversations, but he denies that vehemently, meaning that one us is lying. And I'm pretty sure it's not me...

Vorteile

I’m a big fan of this CRM because it’s tailored specifically for recruiters and agencies, making it incredibly user-friendly for our needs. One of the standout features is the ability to create and manage pipelines, which allows you to track candidates throughout the entire recruitment process. You can quickly change the status of candidates as they move through different stages, keeping everything organized and up-to-date. Additionally, when you open job listings, there are a lot of customization options available, so you can adjust everything to fit the specific requirements of each role. Overall, it’s a powerful tool that simplifies and enhances the entire recruiting process.

Nachteile

There are a few features in the system that we don’t use, but that’s to be expected since every company has its own specific needs. What works for one might not be necessary for another. Every now and then, we do encounter some minor bugs, but it’s not a major issue because their customer service is always quick to respond and very helpful in getting things sorted out. They’re really committed to making sure everything runs smoothly, which makes a big difference in our overall experience with the platform.

Vorteile

Usability, easy overviews of candidate profiles

Nachteile

Reporting function and filters, it’s not as straight forward as I would expect reporting to be. Not always clear where to go to find certain reports.

Vorteile

It has an automated worklflow and task management and unified candidate and client management.

Nachteile

there are limited customization options and only basic reporting.

Vorteile

It has a lot of features, automations, and sections that can be customized to fit our needs + the support is always on point and super helpful. They also always strive to apply new features based on our recommendations/needs.

Nachteile

- The level of customization via API is not very straightforward due to several deficiencies.
- The interface can be somewhat uncomfortable to use.

Vorteile

Customizable and user-friendly, with 24/7 IT support that’s always eager to improve.

Nachteile

I would like the option to include interview or meeting notes directly within each event, as well as dropdown menus that filter options based on previous selections. For example, if I select 'Finance' in one field while speaking to a candidate, the next dropdown should display only finance-related roles rather than roles from all disciplines

Vorteile

It is a very powerful tool, and you get to see all your HR assets very quickly and easily.

Nachteile

Some views are not very effective, and I don't get some options

Vorteile

The ability to set up and account and start configuring it to my specific needs on day 1 was huge for me. I tend to not like having to schedule and sit through a live demo prior to getting to start playing around with the platform. I like it when they are intuitive and when the product can speak for itself.

Nachteile

Sometimes the search functionality hasn't been as accurate as I would like. The nice thing though is that when I mentioned this to my customer success rep, it was already on the docket. That was about a month ago and she told me they are currently working on that functionality on the backend and will let me know when the updates have been deployed.

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Vorteile

The customer support at RecruitCRM is second to none. They are so quick with getting back to you if you need help and [sensitive content hidden] was always available to schedule a call with us when needed. I also love their Roadmap - they really take feature requests into consideration and love getting your feedback.

Nachteile

Probably the inability to customize certain aspects of the CRM.

Vorteile

It's intuitive and has all of the features we need.

Nachteile

I struggle to find something that I don't like about the system.

Vorteile

Excellent support from Recruit CRM throughout migration, right through to rolling out RCRM company wide. Technical advice was excellent and using customized fields to assist us and give us more visibility on all the data that was imported from our older CRM system. Dedicated Account Manager which is very beneficial.
Setting up roles and teams in RCRM to facilitate the levels required in our Company. Responses to all requests have been dealt with very fast and continuous updates provided if requests have gone to the Product & Development team.
The feedback from the overall team is very positive as they all get used to RCRM and functionality of this new system.

Nachteile

As we are new to Recruit CRM, nothing springs to mind at present, as we have all the functionality that we require and operate our Recruitment and CRM Software.
Only thing missing, no map available for radius searching.

Vorteile

A friendly user interface prioritizes the user's needs and aims to make their experience enjoyable and efficient. A clear and intuitive interface improves user satisfaction and reduces the learning curve. It utilizes familiar design patterns, icons, and labeling to guide users through tasks and maintain consistency. Additionally, a friendly user interface offers visual cues such as contrasting colors, well-organized layouts, and appropriate typography to enhance readability. Furthermore, it provides helpful feedback, such as progress indicators, error messages, and tooltips, to assist users in their interactions and also de AI assist on the comments.

Nachteile

The reporting needs to improve due to the fact when you pull a report and you have it set a certain fields. it still bring all the fields back even the ones that were not selected.

Vorteile

RCRM is a complete solution for the recruitment and tracking system of employees and applicants.
It has grown while my company has had more needs and has been responding to each of our needs.
We feel a partnership with RCRM.

Nachteile

We really miss the possibility of also having an integrated payment system in RCRM.
We are investing our resources in integrating it with a third party that we use to manage Payrolls.
It is tremendously important that both systems are integrated for reporting, etc.

As our company has grown, the system has become more expensive so that it is no longer an economical solution for our needs.

Vorteile

Very robust functionality, great support during onboarding and configuration, multi-language User Interface (we have non-US team members that really like being able to work in their native language)

Nachteile

No real complaints. No software is perfect but RCRM meets our needs and has been embraced by our entire team.

Vorteile

The fact of how simple it is to use it, also the presentation and colors, you really don't need to be an expert to be able to navigate it, which is how every system should be, friendly

Nachteile

There is only one little bug, the green light that each candidate has to be seen by the client goes on when you click parse and assign, that should be correct it, it also happens with other buttons, the greenlight should turn on ONLY when you click on it, should not get turned on when clocking other things

Vorteile

I like how easy it is to use. I was able to learn this system pretty easily. As a recruiter, this is huge as there was no delay in my day to day operations while integrating this system.

Nachteile

There are certain little things that are a pain. This is mostly with having to add the state to the location on jobs or having to manually add a contact to jobs as well.

Vorteile

I love how easy it is to use and learn, And that you don't have to manually add all the data when entering candidates. Also, our account rep Rutvik is always helping me and my team when we need help and he is always available.

Nachteile

It doesn't have a texting feature, but other than that it's great!

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Vorteile

It's user friendly, easy to use and navigate

Nachteile

I can't use all the features that usually the mailbox has. Like, I can't delete or move emails

Vorteile

easy, great user-experience, customizable, incredible customer support and contact

Nachteile

Sometimes extra push is needed to meet promised customizations in time

Vorteile

It has an unlimited free trial and it is easy to use, also it has a Chrome extension for LinkedIn sourcing.

Nachteile

That is has limited interviewing tools.

Vorteile

I love that it's self-explanatory. Yes, I did a demo call but I feel like I learned a lot by just using it.

Nachteile

Not sure what I don't dislike yet about the system

Vorteile

Customer service is fantastic! I have never waited in a cue or not have my question answered in a timely manner. I really like when the team sends me videos so I have those as a reference.

Nachteile

With any tool you can always think of ways to improve but so far the road map is in line with improvements we have wanted to see.

Vorteile

The ease of use is my favorite thing about Recruit CRM! I do not believe in overcomplicating anything in life and Recruit CRM has perfected the art of simplicity. In addition, everything I need to run my recruitment company is in one place, so staying on top of metrics is a breeze. And you can't beat the customer service, it's the best! Ask for [sensitive content hidden]!

Nachteile

The only thing missing from Recruit CRM is that it doesn't yet integrate with SeekOut. But the moment I mentioned this to my Recruit rep [sensitive content hidden], he immediately asked me to connect him to my SeekOut rep to see if a collaboration is a possibility. What better service can you ask for?

Vorteile

The user interface - was clear and logical and easy to understand with categories and options intuitively laid out and options easily accessible.

The ability to customise each of the key categories - Companies, Contacts, Candidates, Jobs, Deals -- is helpful, as well as laying out the sections as one wants, plus the ability to hide/display system fields and custom fields as well. Makes using the product all that much easier.

Additionally, the ability to connect the system with automation tools like Zapier or Integrately via the API has been a huge time saver, and this in addition to the in-house, Recruit CRM, lead integration and automation services.

The workflow is good too, with a number of options to get candidates into and manage them through the system; with a good CV parsing tool, LinkedIn Chrome extension, plus a great resume formatter. The Tasks and Meetings manager, and the associated carousel, is extremely helpful too for managing workload and flow. There are additional built in tools available (sequences to automate communications for example/workflow), plus additional ones too but currently not using them so cannot provide more details.

Lastly, communication from the team is regular with good information provided, the support is great, the team warm and friendly, and queries answered very quickly. All this coupled with a clear plan to upgrade/improve the system with an ability to make suggestions.

Nachteile

The reporting module -- currently it shows key information but the only issue is it's not entirely customizable, and one is "limited" to the options provided. I understand this is being worked on/upgraded and I'm looking forward to be able to set up multiple, customised reports.

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Vorteile

Tracking candidates, Tracking Progress and deal pipeline. Web browser extension to pull LinkedIn info straight into the CRM.

Nachteile

price per user is quite high. the system does offer a lot and I am only a small business so I don't need a lot of the features yet.

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Vorteile

This is certainly not the most inexpensive option for ATS systems out there. That said, I can tell you from experience trialing some of the alternatives, that Recruit CRM is by FAR the best option available for a boutique Recruitment firm. By investing in Recruit CRM, we were able to nearly double our capacity without increasing our team size, allowing us to increase our profit margin significantly in the long run.

It allows for easy tracking and management of both the candidate and client experience from business development through to candidate placement and follow up beyond. The chrome extension is a game changer! CRM also connects seamlessly and in real-time with our email provider, allowing us to have all correspondence and communication in one place, easily accessible by the entire team.

The Customer Service and Training support available is also incredible. You can chat in and get almost an immediate response just about any time of the day and they will train your people FOR you on using the system and/or troubleshooting issues. Definitely saving you, the owner, both time and money.

Nachteile

The cost, initially, was a bit of a tough pill to swallow, but as I stated above, the investment was well worth it.

Vorteile

What I liked most about Recruit CRM is its unparalleled flexibility and customization options. The user-friendly interface makes it easy for our team to adapt and streamline our workflows. The advanced features, such as automated workflows, robust reporting tools, and seamless integration capabilities, significantly boost our efficiency and productivity.

Nachteile

The only drawback we've encountered with Recruit CRM is the occasional lag during peak usage times. However, this is a minor issue that the support team has been very responsive in addressing.

Vorteile

Very intuitive and easy to use. Simple to train new staff on, add-ons such as adding clients and candidates easily are great and saves all our staff a considerable amount of time. They are agile and quick to respond to requests and have never let us down.

Candidate flows are a great touch especially with the Kanban board option.

Nachteile

Initially it was the candidate search function but this is vastly improved now

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Vorteile

Ease of use
Information is dynamic and actions can be taken on many tasks from just one screen
Great User Experience and Interface
Drag and Drop
Interchangeable views on Lists and Profile pages
Intuitive search function

Nachteile

Could have a bit more connection with MS Teams
More flexibility in the Email when submitting candidates to be able to alter the table of information

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Vorteile

RecruitCRM is fantastic and so are the staff. Having dealt we a few of the 'Big Boys' RecruitCRM are a breathe of fresh air. Nothing is too much trouble, everything works, mostly exceeding expectations.

Nachteile

The only thing is that I didn't sign up sooner!

Vorteile

You can track all team work easily.
CV Summery Generation
CV Branding
Live CV submission link

Nachteile

Cant match CV data base with the JD - We must have a ideal CV to find more relevant CVs

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Vorteile

Easy to use, user friendly, love the LinkedIn PlugIn

Nachteile

Nothing. It is really a good tool and we love to use it.

Vorteile

I like the UI and UX. Very intuitive and the Linkedin extension makes my life a lot easier.

Nachteile

No ability to so a compiled list of specs sent to clients. I need this as a reporting tool for following up.

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Vorteile

Simplicity, but ability to do anything I like.

Nachteile

Nothing. They have a super responsive team that helps with any questions or issues (when they rarely arise)

Vorteile

The collaboration features make teamwork seamless and efficient.

Nachteile

Some integrations could be smoother, but they’re already being improved.

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Vorteile

The Kanban view for deals, jobs, candidates is awesome. The support is phenomenal.

Nachteile

Didn’t collect EEO data on applicants - developed a workaround.

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Warum Recruit CRM gewählt wurde

Vorteile

It's very intuitive. They've thought of everything from the perspective of the recruiter.

Nachteile

Nothing. The system works well. The training is comprehensive.

Vorteile

It is very user friendly, very agile tool which is very usefull and they are very focus in their customers.

Nachteile

None, it is all very well design as a CRM

Vorteile

User-friendly Interface
Robust ATS
Client Management
A wide range of customization & cutomation options

Nachteile

For now nothing worth mentioning
But it would be great if the report section had an option to generate and download ready-made reports, instead of having to manually edit them after extraction.

Vorteile

We absolutely love RCRM and the level of support and competency of staff has been awesome.

Nachteile

The least strong feature is the ability to make changes to look and feel and the volume /quality of the email campaign functionality.

Vorteile

The customer service- extremely responsive and quick to hop on a call to address any concerns or feedback.

Nachteile

None- addressed questions promptly and thoroughly.

Vorteile

It's very easy and friendly to use. The status and templates greatly helped our recruiting process smoothly.

Nachteile

Maybe some fields could be better. Like having the option to select the option in the Candidate list.

Vorteile

It's very intuitive, very good client service

Nachteile

You have to refresh to be sure changes have been made

Vorteile

Very easy to use, customizable, excellent customer service, quick turnaround when reaching out to the rep and live chat, reporting, AI functions, kanban view, integrating with other systems.

Nachteile

It would be great if they offered an offer letter portal to save multiple offer letters templates and deploy them to candidates.

Vorteile

Easy to use and admin, Friendly UI and UX, development team reacts to requests fast and presents new features monthly.

Nachteile

There are no open-source opportunities, we can't program our apps based on Recruit.CRM

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Vorteile

Me gusta porque tengo mi base de datos de candidatos integrado a los procesos de reclutamiento actuales y pasados y veo el tracking de la gente

Nachteile

No me gusta que aun no tengo reportes adecuados, con los indicadores que necesito para monitorear la efectividad de mi servicio