--- description: Reviews zu Health Cloud Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Health Cloud mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Health Cloud | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Patientenbindung Software](/directory/3429/patient-engagement/software) > [Health Cloud](/software/319387/salesforce-health-cloud) # Health Cloud Canonical: https://www.softwareadvice.de/software/319387/salesforce-health-cloud Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/319387/salesforce-health-cloud?page=2) > Salesforce Health Cloud ist eine Patientenmanagementplattform, die mittleren bis großen Gesundheitsorganisationen dabei hilft, Anfragen zu verwalten, Probleme zu verfolgen, Post-Akut-Pflegeprozesse bereitzustellen und vieles mehr. Zu den wichtigsten Funktionen gehören die Verwaltung klinischer Daten, Ereignisüberwachung, nutzerdefinierte Pflegepläne und Teamzusammenarbeit. Salesforce Health Cloud bietet eine 360-Grad-Ansicht der Patienteninformationen und ermöglicht es Agenten, personalisierte und simultane Wiederherstellungspläne zu erstellen, was die Kommunikation mit Pflegekräften in Echtzeit erleichtert. Das Kontaktcenter-Modul hilft, Patienten mit medizinischen Fachkräften zu verbinden, um Termine zu planen, Anfragen zu lösen und Pflegeempfehlungen über eine zentrale Plattform zu geben. Darüber hinaus verfügt die Lösung über ein Modul für Patientensegmentierung und -listen, mit dem Nutzer Aufgaben und Beurteilungen verwalten und die Produktivität in den Pflegeteams verbessern können. Salesforce Health Cloud lässt sich in verschiedene Anwendungen von Drittanbietern wie Field Service Lightning, AppExchange und Google integrieren. Das Produkt ist als monatliches Abonnement erhältlich und der Support erfolgt per Live-Chat, Telefon und Dokumentation. > > Bewertung: **4.4/5** von 62 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 62 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 350,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - API - Abrechnung & Rechnungsstellung - Ad-hoc-Berichterstattung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Aktivitätsüberwachung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Ambulanz-Management - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Apotheken - Arzt-Management - Aufgaben-Fortschrittsverfolgung - Aufgabenmanagement - Aufgabenplanung ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Patientenbindung Software](https://www.softwareadvice.de/directory/3429/patient-engagement/software) ## Ähnliche Kategorien - [Patientenbindung Software](https://www.softwareadvice.de/directory/3429/patient-engagement/software) - [Patientenportale](https://www.softwareadvice.de/directory/1475/patient-portal/software) - [CRM Software für das Gesundheitswesen](https://www.softwareadvice.de/directory/393/healthcare-crm/software) - [Online CRM Systeme](https://www.softwareadvice.de/directory/387/online-crm/software) - [Patientenmanagement Software](https://www.softwareadvice.de/directory/3489/patient-intake/software) ## Alternativen 1. [Jane](https://www.softwareadvice.de/software/86099/jane) — 4.8/5 (534 reviews) 2. [Epic](https://www.softwareadvice.de/software/3954/epiccare) — 4.4/5 (455 reviews) 3. [Pabau](https://www.softwareadvice.de/software/190306/pabau) — 4.7/5 (647 reviews) 4. [athenaOne](https://www.softwareadvice.de/software/1106/athenacollector-athenaclinicals) — 3.8/5 (912 reviews) ## Nutzerbewertungen ### "Best in class" — 5.0/5 > **Precious** | *24. Juli 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I appreciate how Salesforce Health Cloud brings all patient information into one place, making daily workflows more efficient and organized. Having a unified view of patient history, interactions, and care plans helps reduce time spent switching between systems and improves overall accuracy. The platform’s automation features are especially helpful for task management, reminders, and follow-ups, which keeps everything on track without constant manual input. I also like how customizable it is, allowing our team to tailor dashboards and workflows to match how we actually work. Collaboration is another strong point, as it makes it easier for different departments to stay aligned and communicate effectively. The reporting tools provide valuable insights that help us make better decisions and improve service delivery. Overall, Health Cloud supports a more streamlined, patient-centered approach while helping employees stay productive and organized throughout the day. > > **Nachteile**: One of the main challenges I have experienced with Salesforce Health Cloud is its complexity, especially for new users. The learning curve can be steep, and it often takes time to fully understand how to navigate the system efficiently. Some processes feel overly complicated, requiring multiple steps to complete simple tasks, which can slow down productivity. Additionally, occasional system lag or performance issues can be frustrating during busy work periods. Customization, while powerful, can sometimes lead to inconsistencies if not managed properly, making it harder to maintain standard workflows across teams. Another downside is that certain features are not as intuitive as they could be, requiring extra training or support to use effectively. While the platform is robust, it can feel overwhelming at times, especially when updates or changes are introduced without sufficient guidance or onboarding support for employees. > > Overall, my experience with Salesforce Health Cloud has been positive, as it provides a comprehensive platform that supports both efficiency and collaboration in a healthcare-focused environment. It has significantly improved how we manage patient information, track interactions, and coordinate care across teams. While there are some challenges, particularly with usability and the initial learning curve, the benefits tend to outweigh the drawbacks over time. Once familiar with the system, it becomes a powerful tool that enhances productivity and helps streamline daily responsibilities. The ability to customize workflows and generate meaningful reports adds long-term value for both employees and the organization. Despite occasional technical or usability concerns, Health Cloud continues to play an important role in improving service delivery and operational consistency. With ongoing improvements and proper training, it has the potential to be even more effective and user-friendly. ----- ### "Reliable Patient Management Tool" — 4.0/5 > **Verifizierter Rezensent** | *28. Juli 2026* | Konsumgüter | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Health Cloud is the best tool to handle patient records. It provides complete overview of patient's history, care routine, appointments or the suggestions and interactions made. The reporting tool of Health Cloud help tracking patient's recovery or condition. Also it provides strong data management features as it keeps data organized and available at one place which helps managing many patient information easily. > > **Nachteile**: The thing I like least about Health Cloud is the learning curve as Health Cloud is feature fed but they are bit difficult to understand how the tool works. Also the customer support is not great at assisting when needed. > > All in all my experience with Health Cloud has been positive though subscription is not worth the money and can be little expensive. Also the system building process is a bit confusing for a new user like me. ----- ### "Health Cloud review" — 3.0/5 > **alessandro** | *8. Juli 2026* | Gewerbeimmobilien | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: possibility for specialists to share clinical files in real time and making follow-up patieneces faster > > **Nachteile**: expensive for small reality as a medical center with less then 3 operators.high risk of not respecting italian law about privacy ----- ### "Efficient and Reliable Healthcare Management Platform" — 5.0/5 > **Yogesh** | *3. Juni 2026* | Computer-Software | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: Health Cloud offers excellent value for money with its wide range of healthcare management features and strong data organization capabilities. The platform is easy to use once configured properly and helps teams manage patient information efficiently. The reporting tools provide useful insights and simplify tracking and analysis. Customer support is responsive and helpful when resolving issues or assisting with setup. Data management is one of the strongest features, allowing secure and organized handling of patient records and workflows. > > **Nachteile**: Some bugs and performance issues can appear occasionally, especially when working with large amounts of data. Initial setup and customization may take time for new users, and certain advanced features require additional learning. Payroll-related integrations could also be improved for a smoother experience. > > Overall, my experience with Health Cloud has been very positive. It is a reliable platform for healthcare management, offering strong reporting, data management, and workflow automation features. The system improves productivity and collaboration while keeping patient information organized and accessible. Despite a few minor bugs and setup complexities, the platform delivers good value and is highly useful for healthcare organizations. ----- ### "Powerful patient data and care coordination hub with a steep learning curve." — 5.0/5 > **Pradip** | *12. Juli 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The platform is outstanding for patient records and comprehensive data management. It allows for seamless agency collaboration across different care teams, and the custom reporting capabilities are incredibly powerful once set up. Customer support is also very responsive. > > **Nachteile**: The initial ease of use is tough due to a very steep learning curve for non-technical healthcare staff. It requires extensive customization, meaning the overall value for money can feel low during the early implementation stages. > > Salesforce Health Cloud is a highly robust system for centralizing patient data and coordinating care across teams. It offers unmatched data depth and reporting capabilities, though getting the most out of it requires a significant time investment in setup and training. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/319387/salesforce-health-cloud?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/319387/salesforce-health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten