--- description: Reviews zu Health Cloud Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Health Cloud mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Health Cloud | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Patientenbindung Software](/directory/3429/patient-engagement/software) > [Health Cloud](/software/319387/salesforce-health-cloud) # Health Cloud Canonical: https://www.softwareadvice.de/software/319387/salesforce-health-cloud Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/319387/salesforce-health-cloud?page=2) > Salesforce Health Cloud ist eine Patientenmanagementplattform, die mittleren bis großen Gesundheitsorganisationen dabei hilft, Anfragen zu verwalten, Probleme zu verfolgen, Post-Akut-Pflegeprozesse bereitzustellen und vieles mehr. Zu den wichtigsten Funktionen gehören die Verwaltung klinischer Daten, Ereignisüberwachung, nutzerdefinierte Pflegepläne und Teamzusammenarbeit. Salesforce Health Cloud bietet eine 360-Grad-Ansicht der Patienteninformationen und ermöglicht es Agenten, personalisierte und simultane Wiederherstellungspläne zu erstellen, was die Kommunikation mit Pflegekräften in Echtzeit erleichtert. Das Kontaktcenter-Modul hilft, Patienten mit medizinischen Fachkräften zu verbinden, um Termine zu planen, Anfragen zu lösen und Pflegeempfehlungen über eine zentrale Plattform zu geben. Darüber hinaus verfügt die Lösung über ein Modul für Patientensegmentierung und -listen, mit dem Nutzer Aufgaben und Beurteilungen verwalten und die Produktivität in den Pflegeteams verbessern können. Salesforce Health Cloud lässt sich in verschiedene Anwendungen von Drittanbietern wie Field Service Lightning, AppExchange und Google integrieren. Das Produkt ist als monatliches Abonnement erhältlich und der Support erfolgt per Live-Chat, Telefon und Dokumentation. > > Bewertung: **4.4/5** von 71 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 71 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.1/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Salesforce - **Region**: San Francisco, USA - **Gegründet**: 2003 ## Gewerblicher Kontext - **Startpreis**: 350,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - 21 CFR Part 11-Compliance - API - Abrechnung & Rechnungsstellung - Ad-hoc-Berichterstattung - Aktivitäts-Dashboard - Aktivitäts-Verfolgung - Aktivitätsüberwachung - Alarmfunktion / Benachrichtigungen - Alerts/Escalation - Ambulanz-Management - Angebote / Schätzungen - Anpassbare Berichte - Anpassbare Felder - Anpassbare Formulare - Anpassbare Vorlagen - Apotheken - Arzt-Management - Aufgaben-Fortschrittsverfolgung - Aufgabenmanagement - Aufgabenplanung ## Integrationen (1 insgesamt) - Tableau ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Patientenbindung Software](https://www.softwareadvice.de/directory/3429/patient-engagement/software) ## Ähnliche Kategorien - [Patientenbindung Software](https://www.softwareadvice.de/directory/3429/patient-engagement/software) - [Patientenportale](https://www.softwareadvice.de/directory/1475/patient-portal/software) - [CRM Software für das Gesundheitswesen](https://www.softwareadvice.de/directory/393/healthcare-crm/software) - [Online CRM Systeme](https://www.softwareadvice.de/directory/387/online-crm/software) - [Patientenmanagement Software](https://www.softwareadvice.de/directory/3489/patient-intake/software) ## Alternativen 1. [Jane](https://www.softwareadvice.de/software/86099/jane) — 4.8/5 (536 reviews) 2. [Epic](https://www.softwareadvice.de/software/3954/epiccare) — 4.4/5 (456 reviews) 3. [Pabau](https://www.softwareadvice.de/software/190306/pabau) — 4.7/5 (656 reviews) 4. [athenaOne](https://www.softwareadvice.de/software/1106/athenacollector-athenaclinicals) — 3.8/5 (913 reviews) 5. [TheraNest](https://www.softwareadvice.de/software/390303/theranest) — 4.4/5 (1056 reviews) ## Nutzerbewertungen ### "Powerful Platform with a Learning Curve" — 4.0/5 > **Swetha** | *13. August 2026* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that Health Cloud brings patient information, case details, and communication into one place. It makes it easier to organize records, access relevant information, and collaborate across teams. The reporting and data management capabilities are also helpful for maintaining visibility across different cases and workflows. > > **Nachteile**: The biggest challenge is the learning curve. There are a lot of features and configuration options, so it can take time to become comfortable with the platform. Some workflows also require several steps, and reporting or customization can feel complicated without prior Salesforce experience. ----- ### "Comprehensive and Reliable Platform for Behavioral Health Practice Management" — 5.0/5 > **Kamal** | *28. September 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Health Cloud provides a comprehensive and user-friendly platform for managing clinical and administrative workflows. The patient record system is well organized, making it easy to access documentation, treatment plans, and historical information. Reporting capabilities are robust, allowing for efficient tracking of outcomes and practice performance. The platform also improves collaboration among providers and staff while reducing administrative burden. Customer support has been responsive and helpful when assistance is needed. > > **Nachteile**: The system can have a learning curve for new users because of the extensive features and customization options. Some workflows require multiple steps, and certain reports could be more intuitive to configure. Occasional updates may require users to adapt to interface changes. > > My overall experience with Health Cloud has been very positive. The platform has helped streamline patient documentation, scheduling, and practice management while improving efficiency and organization. The integrated tools support both clinical and operational needs, making it easier to deliver quality care and maintain accurate records. Health Cloud has been a valuable asset for managing a behavioral health practice. ----- ### "Health Cloud Could Be a Good Tool" — 3.0/5 > **Michael** | *12. August 2026* | Bildungsmanagement | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: A centralized repository for Health Cloud practitioners. This could be one stop shop for data sharing. > > **Nachteile**: A one stop shop for data sharing has it own risk. If there isn't a redundant resource in the event this repository is compromised, then we are dead in the water. > > My overall experience with this cloud tool is middle of the road. I like the idea of the tool; however I think it doesn't have redundancy for peace of mind. ----- ### "Best in class" — 5.0/5 > **Precious** | *24. Juli 2026* | Computer- & Netzwerksicherheit | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I appreciate how Salesforce Health Cloud brings all patient information into one place, making daily workflows more efficient and organized. Having a unified view of patient history, interactions, and care plans helps reduce time spent switching between systems and improves overall accuracy. The platform’s automation features are especially helpful for task management, reminders, and follow-ups, which keeps everything on track without constant manual input. I also like how customizable it is, allowing our team to tailor dashboards and workflows to match how we actually work. Collaboration is another strong point, as it makes it easier for different departments to stay aligned and communicate effectively. The reporting tools provide valuable insights that help us make better decisions and improve service delivery. Overall, Health Cloud supports a more streamlined, patient-centered approach while helping employees stay productive and organized throughout the day. > > **Nachteile**: One of the main challenges I have experienced with Salesforce Health Cloud is its complexity, especially for new users. The learning curve can be steep, and it often takes time to fully understand how to navigate the system efficiently. Some processes feel overly complicated, requiring multiple steps to complete simple tasks, which can slow down productivity. Additionally, occasional system lag or performance issues can be frustrating during busy work periods. Customization, while powerful, can sometimes lead to inconsistencies if not managed properly, making it harder to maintain standard workflows across teams. Another downside is that certain features are not as intuitive as they could be, requiring extra training or support to use effectively. While the platform is robust, it can feel overwhelming at times, especially when updates or changes are introduced without sufficient guidance or onboarding support for employees. > > Overall, my experience with Salesforce Health Cloud has been positive, as it provides a comprehensive platform that supports both efficiency and collaboration in a healthcare-focused environment. It has significantly improved how we manage patient information, track interactions, and coordinate care across teams. While there are some challenges, particularly with usability and the initial learning curve, the benefits tend to outweigh the drawbacks over time. Once familiar with the system, it becomes a powerful tool that enhances productivity and helps streamline daily responsibilities. The ability to customize workflows and generate meaningful reports adds long-term value for both employees and the organization. Despite occasional technical or usability concerns, Health Cloud continues to play an important role in improving service delivery and operational consistency. With ongoing improvements and proper training, it has the potential to be even more effective and user-friendly. ----- ### "Happy with Health Cloud week to week" — 4.0/5 > **frye** | *15. August 2026* | Rundfunk | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I would recommend Health Cloud to anyone doing turning a client kickoff into a dated task list the same afternoon. The board-plus-dates combination is what we actually use; everything else is optional. We spend less time asking 'who owns this?' because the owner is on the card. > > **Nachteile**: Nothing meaningful to call out. Health Cloud has been a good fit for how we work and I would not change what we use it for. > > Health Cloud has earned its place in our week for turning a client kickoff into a dated task list the same afternoon. We spend less time asking 'who owns this?' because the owner is on the card. Templates for repeat job types save the twenty minutes we used to spend rebuilding the same checklist. I would buy it again. Consider covering these topics to make your review more helpful:. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/319387/salesforce-health-cloud?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/319387/salesforce-health-cloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten