Founded in 2005, Practice Fusion offers a cloud-based EHR that includes a suite of integrated features like charting, e-prescribing, patient scheduling, lab and imaging integration and more. Additionally, practices can qualify for CMS incentives, as Practice Fusion is fully certified.
Since the solution is cloud-based, users can access the system on their iPad EMR interface, which was developed to be touchscreen optimized, allows users full access to appointments, records and charting during the patient encounter.
Practice Fusion provides templates that can be customized to match the workflow of a practice, and it is designed to support a variety of specialties such as cardiology, dermatology, physical therapy, mental health, internal medicine and many more.
Practice Fusion's account managers and support specialists are available by live chat, phone or email, and there's a learning center and help forum for users seeking independent learning.
Latrice J. Mitarbeiteranzahl: 13-50 Mitarbeiter
The benefits greatly outweigh the disadvantages. I always have a peace of mind using this software with every use. I never have any issues logging in and if was to ever, resetting password is super easy. You have the option of resetting through a simple text to your phone or email with a 6 digit code to reset password. You can also access this software from anywhere in case you may need to adjust the schedule during non business hours.
What I like most about this software is the navigation. Out of all the other EHR softwares, I grasp quickly to the ease of use. I like how the schedule, charts, task, messages etc. are layed out. It's a great EHR for first time Medical staff such as Medical Receptionist and Medical Assistants.
Well no EHR software is perfect but I can honestly say that the only thing I wish could be better is how to search for patients by previous encounters.
Maulik P. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 51-200 Mitarbeiter
It's a great product for a single or 1-2 provider group. Anything larger and you'll need a better EHR/EMR product.
The ease of use. Practice fusion was very easy to learn and use. I set this product up for a single-provider practice in a quick transition from Athena. I didn't have to sit for hours training the provider on how to use PF as it's very easy to use on a daily basis.
Lack of features. The ability or lack there of to manipulate templates, create documents, receive faxes, lab results, etc. You had to set it up with only the providers that integrate with PF.
James H. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 2-10 Mitarbeiter
Used Practice fusion for multiple years at an acupuncture clinic. Worked well, basically had everything we needed, though it was definitely created for medical doctors.
Old [SENSITIVE CONTENT HIDDEN] had been very clear that the software would be free for users forever (with advertising), and so we uploaded all of our old patient files (which took forever) and used it exclusively for new patients. However, after using it for 4 years, the new [SENSITIVE CONTENT HIDDEN] decided they would take back their previous [SENSITIVE CONTENT HIDDEN] commitment to keeping software free and start charging $100/month. It was a hassle to switch to another, more affordable, EHR software and as a user, I felt deceived.
Elizabeth F. Branche: Psychische GesundheitsfÃ¼rsorge Mitarbeiteranzahl: Selbstständig
This software often felt way too busy and clunky for my needs. I started shopping for software specifically made for mental health. I test drove a bunch of new software programs. Simple Practice was my choice. It does everything I need at a price I can afford. It is also very simple and intuitive by design. I can accept credit cards and conduct HIPPA-secure tele-sessions through the site. They offered an easy way to do mental status exams and treatment plans. Not so in Practice Fusion.
It allowed me to use it at no charge for many years. This was helpful for me as a solo practitioner with high overhead costs.
This software is not built with mental health in mind. There is no way to customize the interface for the specific needs of my occupation. There were a lot of annoying pop-ups that I had to deal with that did not apply to mental health providers. The most frustrating thing was attempting to work with the calendar. It was impossible to review my schedule on my mobile phone because the calendar was not optimized for mobile. Another feature that did not work well was the client search feature. No matter how many times I would type in certain clients' names, the search box would not recognize or find the client. Also, there was no quick way to add a client unless I had all of the pertinent client data on hand. Most solo MH providers are wearing all of the "hats" in the practice and are trying to schedule new clients during the one or two minutes they have between sessions. Sometimes all we have to go by during that time is a name and contact number. My biggest complaint is that client data cannot be exported via CSV or Excel format. This is a big issue when you have to change software.
Dr john Z. Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: Selbstständig
Practice Fusion was my first introduction into the world of Electronic Health Records. It provided a very helpful in transitioning my non-force chiropractic practice from paper files to electronic records.
Easy to navigate, the opening page shows an efficient overview of my practice beginning with my last patient encounter.
Easy to create customizable templates that relate to my unique non-force chiropractic practice.
Easy to find individual patient data with a minimum of clicking.
Customer Support was spotty and long wait times common.