Über Firmwater LMS
Firmwater ist ein cloudbasiertes, SCORM-kompatibles LMS, das speziell für Ausbildungsunternehmen entwickelt wurde. Das Tool ermöglicht den Trainingsanbietenden, ihre Inhalte zu organisieren, zu verteilen, zu verfolgen und über ihre Inhalte auf den Kundenseiten (Multi-Tenant-Plattform) zu berichten. Administratoren können schnell Websites einrichten und den notwendigen Zugang zur Kursbibliothek, zum Branding, zu den Einstellungen und zur Konfiguration gewähren. Die LMS-Administration ist schnell und einfach, da sie über eine einzige saubere und intuitive Nutzeroberfläche erfolgt.
Firmwater ermöglicht es den Nutzern außerdem, Online-Shops zu entwerfen, um Kurse online zu verkaufen. Kunden können mehrere Verkaufsmodelle haben, einschließlich einzelner Kurse und Kurspakete. Das LMS unterstützt sowohl Einzelplatz- als auch Mehrplatzkaufszenarien, also B2C und B2B.
Firmwater LMS hat alle Funktionen eines LMS zuzüglich spezieller Funktionen für Trainingsanbietende, um Online-Kurse an große und kleine Kunden zu verkaufen und bereitzustellen. SSO, externe LMS-Integration (Kurse auf Firmwater hosten, auf der Plattform des Kunden bereitstellen) und Zertifikatsverifizierung sind nur einige der Funktionen, die speziell mit Blick auf Trainingsanbietende hinzugefügt wurden.
Firmwater LMS Preis
Firmwater LMS bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Firmwater LMS ist ab 495,00 $/Monat verfügbar.
Alternativen für Firmwater LMS
Firmwater LMS Erfahrungen
Funktionsbewertung
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Awesome!!!
My company has been with Firmwater since late 2015, and we could not be happier. Their customer service beats any company I've worked with in the past by leaps and bounds. They genuinly want your business to be successful, and go the extra mile to help us out and learn the software. Well worth the money, and unless prices go up some time in the future I think our relationship will last for a long time.
Vorteile
The software is user friendly for a non-skilled individual like myself to not only deliver educational content, but also on the backend for controlling content, managing users, and providing reports.
Nachteile
Not a durn thing so far :), super easy and I am learning new things all the time.
- Branche: Non-Profit-Organisation Management
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
-
Quelle der Bewertung
Great product, stellar customer support
Vorteile
The Firmwater LMS product is incredibly intuitive and user friendly. We are able to easily keep track of our clients and specific users, and there was hardly a learning curve. We did multiple conference calls with [SENSITIVE CONTENT HIDDEN], our Firmwater representative, who gave priceless instruction and suggestions again and again to get us set up. And that's what really impresses me; the customer support.
The longest it has ever taken to receive a response from their support team is still less than one business day. They are quick to respond, knowledgeable about their product and the authoring tools (I primarily use Articulate Storyline).
It would have been infinitely more difficult to set up our site without their instruction, advice, and hard work. Their help has been invaluable
Nachteile
I don't have any outright complaints. If a user is experiencing issues with the trainings we put out it's sometimes because they're using outdated software. [SENSITIVE CONTENT HIDDEN] has been able to tell me if the user is on a mobile device and what browser and version they're running. It would be helpful if we could have that information.
In Betracht gezogene Alternativen
LitmosGründe für den Wechsel zu Firmwater LMS
Firmwater has many more options for us to use to keep our learners on track and provided pre and post tests.Antwort von Firmwater
Anwyn,
Thanks for your kind words! We are happy to hear that we were able to help you get off to a good start with Firmwater LMS.
Regarding the info on user devices - this is a report that you have access to in the system. I'll give you a call to show you how you can access it! You can also find instructions in our help center (under General Admin Guide > Reports > Logins).
Best,
Josie & the Firmwater Team
-
Quelle der Bewertung
Does the job
The firmwater software does gets us by. The reporting feature is not ideal and I often question the accuracy of its data, and I feel as if I have no specified customer support manager.
Vorteile
Once I figured out what I needed to get done in it, it is relatively easy to use.
Nachteile
user interface appears outdated and reporting feature is lacking.
Antwort von Firmwater
We¿re sorry to hear that Patrick. Our team is known for excellent customer support and are quite surprised to see that you feel this way as we have always received excellent compliments for our service from your end.
We have been trying to reach out to you and further explore the features you needed. Please give us a call or email us at your convenience to discuss this in more depth.
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
-
Quelle der Bewertung
Best LMS
My experience has been great. The Firmwater system always works well, support is #1 in service and support. I’m not technical and often forget what to do but support stays calm and offers their help willingly and with a smile. I tend to get support from [sensitive content hidden]
and he’s been a tremendous support. I always feel I can get the help I need from him. [sensitive content hidden]
makes me feel secure knowing help is there when I need it and with ease and a smile.I am so happy that I can ask for help to do something new or have forgotten how to do something on one of my courses and [sensitive content hidden]
provides the support I need and then sends me an email showing me how to do it. I truly appreciate this support and it’s worth everything to me. If I have an emergency situation (my fault) Support [sensitive content hidden]
is there to help me, so thank you!!
Vorteile
The ease of the system to set up and learn. The support is with a Live person which is incredible when you really need to speak to someone. Response from support through email is quick and very helpful.
Nachteile
The support is on a 3 hour time difference so they close earlier than us but then they open 3 hours earlier too so I get the answer early in the morning. But, if it’s really important they will often respond and/or take a call after hours.
Antwort von Firmwater
Hi Sandy,
Thanks for the review! With clients across North America and Europe, it can sometimes be a challenge for us to ensure we provide the same level of high support to everyone, but it is definitely our #1 priority. We're glad you're able to make use of that to help your training business run smoothly!
Cheers,
-Liam and the Firmwater Team
- Branche: E-Learning
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
-
Quelle der Bewertung
Excellent LMS to sell courses to clients!
Firmwater LMS setup and customer service is exceptional! The integration with a financial processing system was the main reason we selected Firmwater. We wanted an LMS that integrated with a subscription processing system to sell the course library to clients. Firmwater LMS provides self-service features to clients which was important to us.
Vorteile
The integration with a financial processing system was the main reason we selected Firmwater. Firmwater also provides client managers with an excellent self-service feature. Clients can subscribe, enroll/change employees access, and track employee course progress. The customer support provided by Firmwater LMS is exceptional!
Nachteile
The reporting features are not fully customizable, but that isn't a feature that is important to us. I don't use reporting hardly at all.
Antwort von Firmwater
Hi Jen,
Thank you so much for your kind words! It's been a pleasure working together to help grow your subscription training business.
We're looking forward to our continued partnership in 2023!
-The Firmwater Team
