
FraudLabs Pro
Über FraudLabs Pro











FraudLabs Pro Preis
FraudLabs Pro bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von FraudLabs Pro ist ab 29,95 $/Monat verfügbar.
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- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Best for Fraud Preventing
Vorteile
I like the fact that i can link it easier with my system which is whmcs
Nachteile
For me for now since im based in South Africa it is too expensive but the free version does it for me
- Branche: Versorgungsunternehmen
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great service for small companies!
FraudLabs has been easy to use for me from the get-go, and I love using their web portal and other services to quickly check over clients to ensure their trustworthiness and good intentions.
Vorteile
I love that FraudLabs has an easy-to-understand pricing architechture and not a whole heirarchy of per-use billing. I also enjoy their simple web portal with lots of input fields and the ability to trial the service for as long as you want before you commit to buying.
Nachteile
The one thing I might dislike about FraudLabs is because they are a monthly subscription service, a company that rarely gets customers might have an unnecessary cost tacked onto their operating expenses for a service they rarely use.
- Branche: Marketing & Werbung
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Frauds at Fraud Lab
Okay product with what we see as poorly operated.
Vorteile
Great product, custom rules allow a solution individual to each site to be created.
Nachteile
Support doesn’t respond when they owe you money. Multiple emails over 2 years still no replys on owing us money, they have responded to support requests during this time.
Antwort von FraudLabs Pro
Hi Joshua, can you please email this issue to [email protected]? Our team would like to investigate and see how we could help out on this issue.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Low Cost / High Quality
Vorteile
Low Cost for High Quality, Scalable Options, Ease of Use
Nachteile
Documentation is not as detailed as expected
- Branche: Automotive
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Fraudlabs, has done what it said it would
It's definitely a worthwhile addition to any woocommerce store that worries about fraudulent transactions, before installing Fraudlabs we had a string of fraud, but since installing we have had zero beacuse of the additional information that we now have on each transaction.
Vorteile
Integration to our WooCommerce store was a very straighforward process, and right out of the box it enabled us to detect fraudulent transactions, whist it isn't perfect, and you do get false positives, it enables the sales team to cross reference transactions with our payment provider and also to call the customer to get further information to determine the legitimacy of the purchase.
Nachteile
We use the free version, if the paid version was a little cheaper we would probably use some of the more advanced features.
- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Avoid at all Costs - Conflicts with Payment Plugins
Vorteile
Nothing The plugin not only didn't work, but it caused major problems to the websites and changed the status of transactions without them being paid at all.
Nachteile
On our clients 3 websites it conflicted with payment plugins and caused transactions to show as paid when a payment process was not completed/aborted. Lost a lot of product/$ that was posted out, luckily we picked up the problem within days. Support had no answers for us and we had to remove immediately from all 3 online stores.
Antwort von FraudLabs Pro
Hi Gee S., can you please contact us at [email protected]? We are regret that we were unaware about the mentioned incidents, we would like to investigate this further.
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Awesome product
Awesome
Vorteile
I really like the fact that it helps to weed out fraud and possible fake chargebacks
Nachteile
I had no things that I liked least. I am overall pleased with the experience.
- Branche: Medizinische Geräte
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Very helpful tool
Vorteile
Very nice tool to help you determine if an order is valid or not. The free version is worth looking into.
Nachteile
The custom rules may be a bit intimidating for some users
- Branche: Essen & Trinken
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Worth the money
Vorteile
This software does what it needs to do with no additional bells and whistles. Lets us know where the IP address is coming from and very easy to read/navigate. Not sure how well this will work with extremely large volume companies, but we cross check every order.
Nachteile
Once you manually approve an order on their website, it does not update to processing on our wordpress website. Customers see their order is on hold and then we need to manually update AGAIN.

- Branche: Marketing & Werbung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Easiest way to lock down your shopify and stop being a victim of fraud!
Great support responses when they were needed, quick to reply and plenty of documentation which is more valuable than great support to me sometimes, overall great experience.
Vorteile
If you've ever had to refund a large order after falling victim to credit card scams, you know how important it is to verify your charges... problem is we simply don't have the time or resources to do it alone. It couldn't be easier than a plug-in, and I haven't had any problems with false alerts.
Nachteile
I would just like to see more in-depth support on the more complex features like the API for integrating with other custom apps.
- Branche: Essen & Trinken
- Unternehmensgröße: Selbstständig
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great app
Vorteile
It sends email about potential fraud to let merchants decide if they want to cancel the order or not
Nachteile
There should be a way to automatically refund customers that place orders where billing address doesn’t match registered address
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Great tool for ecommerce start-ups
Vorteile
FraudLabs has a generous free plan, which upon creating an account comes with preset recommended triggers for fast integration
Nachteile
One suggestion I have is to incorporate capability to ignore orders made with third-party marketplaces. I’ve integrated FraudLabs wth BigCommerce, and orders imported from the eBay storefront still count toward the monthly usage limits, although payments are handled within the eBay platform directly
- Branche: Einzelhandel
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Just what you need. Not too little for too much.
Vorteile
Does what's needed. Super easy to sniff out bad guys.
Nachteile
Haven't found any cons yet. Keep up the good work.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Get Fraudlabs
Vorteile
Get FraudLabs and save yourself from headaches.
Nachteile
Nothing I love it and can’t think of anything else
- Branche: Internet
- Unternehmensgröße: 11–50 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Definitely works
We've seen FraudLabs take care of ecommerce fraud that we see with several of our clients (fraudulent orders, charge-backs, spam orders, etc). It works great.
Vorteile
We manage many ecommerce websites for our clients. Sometimes the built-in fraud protection that some payment gateways provide just don't cut it (we were still seeing issues with fraud). When this happens, we always recommend FraudLabs for our clients, and it almost always prevents issues of fraud in the future. It just works very well.
Nachteile
At the beginning it can take just a little time to configure it correctly to your liking, so it prevents fraud but isn't too hard on the scale of making orders fail.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
FraudLabs Pro is really for the Pros.
Overall, I see our company using Fraudlabs Pro for the foreseeable future. It's certainly a competitor against other companies providing similar services.
Vorteile
The "micro" entry-level package is more than sufficient for many. For those who require more, there is an uplift which does come at a cost which is still inexpensive. The amount of data referenced and provided when required is more than sufficient for anyone to run a professional fraud prevention scheme.
Nachteile
Sometimes, wording can be confusing within the UI however, this isn't very often. A lot of FraudLabs, especially when you're using an integration is usually "set and forget" which is really good.
- Branche: Einzelhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Worthless
Trying to prevent fraudulent transactions. Thought it was working but I guess not. When you run a small business and you take a hit like 25K, it takes a while to recoup from that.
Vorteile
Thought is seemed to work somewhat with another fraud software company.
Nachteile
In the month of October, Fraud Labs cost me $25604.18 when it gave me thumbs up on 5 different customers. Ratings are as follows: 2 - 8's, 1 - 10 & 2 18's.
- Branche: Unterhaltungselektronik
- Unternehmensgröße: Selbstständig
- Weitere für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Trusting fraudlabs pro is the worst mistake you can possibly make for your business
Absolutely nothing. Trusting the opinion of their service has put my business in thousands of dollars worth of debt after approving many, many fraudulent orders.
Vorteile
I used to like the fact that they have a free version, until it approved over a lot of money in fraudulent transactions... DO NOT TRUST THEIR OPINION ON YOUR TRANSACTIONS!!!
Nachteile
The fact that they have almost destroyed my small business by approving so many fraudulent transactions. I'm now in debt, and no longer able to charge credit cards as my processor has dropped my business. If you are considering their service, don't. There are many other fraud services which will actually deliver on what they promise to do. And when FruadLabs Pro was faced with the fact that their service failed me so miserably, they offered to upgrade me for 6 months. Why would I possibly want that? So I can incur more fraud? No thank you. The end result, they don't stand by their product or their advice and will leave you holding the bag after putting your business in debt. If I could give them zero stars, I would.
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
AMAZING Suppport, Quality and Highly Advanced Technology, i am AMAZED!!!
I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.
Vorteile
Advanced Fraud Detection, Premium Support, Quality Services and so much more. I have been using FraudLabs Pro for a good 6+ months now, and FraudLabs Pro is a very advanced fraud detection system for the Hosting Industry, I highly vouch and rate them including the staff at FraudLabs Pro who are highly trained in fraud detection and they can assist you out, in a highly skilled manner. Thank you very much FraudLabs Pro for serving and protecting me and my business.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Selecting the Product
Vorteile
Fraudlabs Pro was the first choice when it came to using it for our business. Not only did my bankers suggest it, so did my IT Team.
Nachteile
Nothing really. Haven't got into a situation as yet.
- Branche: Druck
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
owner
so far - so good
Vorteile
ease of use, good price, EASY PLUGIN FOR WORD PRESS SITE
Nachteile
installed this plug in after a fraud attack!
- Branche: Unterhaltung
- Unternehmensgröße: Selbstständig
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Saves your bank account!
Vorteile
Product is easy to use and it allows you to determine if a payment from a credit card is fraudulent or not. Interfaces with WHMCS with no problems
Nachteile
No problems with software, however support takes awhlie to respond back to you. It did take more than 30 days for them to setup account.
- Branche: Fluggesellschaften/Luftfahrt
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Best software out there.
I use fraudlabs to protect my online store. It has blocked many people from the middle easten parts of the world who it deemed as unsafe to trade with.
Vorteile
This software is great due to its simplicity anyone can use it, and its very secure.
Nachteile
i actually havnt found any cons to using This software and would HIGHLY recommend It.
- Branche: Computer-Vernetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 2 Jahre genutzt
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Quelle der Bewertung
Good software
Vorteile
We are using the software for quite some time now. It has saved our hosting business from more than a few fraudsters and we can surely recommend it to anyone. Integrations are available for almost any platform.
Nachteile
Nothing, it's good and awesome. We don't have anything to complain for.
- Branche: Großhandel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Good product
Vorteile
Reliable good product that made detecting fraud and scams easier
Nachteile
The navigation and understanding on how exactly to figure it out
- Branche: Programmentwicklung
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für 6-12 Monate genutzt
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Quelle der Bewertung
Top Notch Support
Impressive features
Vorteile
FraudLabs Pro support team solve any problem very quickly
Nachteile
Help us to prevent fraubn on our account system
- Branche: Computer- & Netzwerksicherheit
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
ValueHost WHMCS
Excellent experience
Vorteile
Ease of use and excelent features in the product
Nachteile
Nothing Nothing Nothing Nothing Nothing
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 6-12 Monate genutzt
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Quelle der Bewertung
Great Product
Vorteile
I like the ease of setup and creation of rules
Nachteile
At present I haven't had any Cons with the use of the software
- Branche: Internet
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Perfect!
Our system is fully integrated with FraudLabs, all orders are coming there to check, FraudLabs is protecting us very well, before we had many frauds, when we decided to use that service, mostly all our problems went away - reduced amount of fraud orders, and in our business is very important.
Vorteile
Easy to use, easy to integrate with system.
Nachteile
Sometimes you need to check orders manually, but it's not that bad.
- Branche: Design
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 6-12 Monate genutzt
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Quelle der Bewertung
Works wonderfully!
Vorteile
This software is so easy to install and use and it really does the job. It was a requirement for a client and has exceeded the expectations I had for flagging transactions!
Nachteile
Nothing! I wouldn't change a thing in the software. I have not come across anything I think that needs improvement.
- Branche: Computer-Vernetzung
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
WHMCS system uses fraudlabs very well
Vorteile
The database is complete, and the product and WHMCS are integrated seamlessly. Easy to use.
Nachteile
For start-ups, it's still expensive.It is hoped that the price will be cheaper, or in the case of the current global epidemic, free of charge or pay a small fee.
- Branche: Computer-Software
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Mehr als 1 Jahr genutzt
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Quelle der Bewertung
Does the job very well.
Vorteile
Ideal for capturing fraudulent sign ups to our hosting platform. Very easy to setup.
Nachteile
Can occasionally be a bit overzealous with the scoring.
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
A great addition to our website to reduce the fraudsters.
Vorteile
Rules can be customized to give us the fraud score most relevant to us. Quick response when I had questions about configuration. Wildcard blacklisting of fraudulent email domains was a big help to us. Our DEV team had the magento module installed quickly.
Nachteile
More detailed online documentation would be be helpful and a lower cost plan that included more rules for a site with fewer transactions; but its still a good value so far.
- Branche: Sportartikel
- Unternehmensgröße: 2–10 Mitarbeiter
- Täglich für 1-5 Monate genutzt
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Quelle der Bewertung
Great Fraud Prevention
We have definitely deterred fraud orders and gives us peace of mind when filling orders.
Vorteile
The ease of use and well thought out scoring helps with preventing fraud online orders.
Nachteile
Sometimes an order will score high but not sure why when everything looks fine.
- Branche: Landwirtschaft
- Unternehmensgröße: 2–10 Mitarbeiter
- Wöchentlich für Kostenlose Testversion genutzt
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Quelle der Bewertung
Reducing our fraud cases
Fraudlabs has helped me identify several fraudulent orders and cancel them. I've also really liked the identification of freight forwarder addresses.
Vorteile
I use shopify and needed more than their in house fraud warnings were providing. Fraudlabs gives you insight not available elsewhere that I found very helpful in determining if the order was good. The ability to identify a freight forward address has also been huge.
Nachteile
It's not fully integrated with Shopify, I have to use another tab to access the data.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 11–50 Mitarbeiter
- Wöchentlich für 1-5 Monate genutzt
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Quelle der Bewertung
Could be better
FraudLabs Pro can give a little bit of extra confidence when making a decision but it cannot be the only tool
Vorteile
It's easy to integrate on a website. The API is clear and straightforward.
Nachteile
Due to the limited amount of data taken into account by the API, the results are not 100% reliable so it is difficult to rely on FraudLabs Pro when choosing to accept an order or not.
- Branche: Bekleidung & Mode
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Easy set up process
Vorteile
Well what I like most about this app as a merchant credit card fraud purchasing is something that as a merchant needs to be aware of! However, this app helps us to dig further in when a fraud purchased is made on our store. Which Shopify cannot detect on their own plus it free yo start with and as you grow more you can choose to upgrade.
Nachteile
So far I don't have any issue with the app
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: Selbstständig
- Weitere für Kostenlose Testversion genutzt
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Quelle der Bewertung
Great Tool
Vorteile
Software is low cost and provides all basic functionality required.
Website interface is easy to use and is feature-rich.
Nachteile
Some functionality is limited in terms of analysing orders but is workable.
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Quelle der Bewertung
Easy to use app. Free 500 credits per month good enough for my small business.
We installed the app in our Shopify store. It immediately detected all fraudsters behind anonymous proxy servers and cut down our chargebacks.
Vorteile
Support a lot of rules
Free for small business
Nachteile
Lack of documentation
- Branche: Informationstechnologie & -dienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Awesome Product!
Vorteile
Easy to setup and does a great job in protecting our website and clients
Nachteile
Sometimes it marked normal transactions as fraud, but with some changes and updating we still got it to work.
- Branche: Verbraucherdienste
- Unternehmensgröße: 2–10 Mitarbeiter
- Monatlich für 1-5 Monate genutzt
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Quelle der Bewertung
Awesome app
Vorteile
I love the fact that it quickly analyzes each purchase giving me peace of mind when processing orders
Nachteile
I haven’t really had any issues at this point