Über Xero

Xero ist ein Buchhaltungssystem, das für kleine und wachsende Unternehmen entwickelt wurde. Xero verbindet kleine Unternehmen mit den Beratungsteams ihres Vertrauens und bietet Geschäftsinhabern sofortige Transparenz über ihre finanzielle Lage. Als webbasierte Lösung kann Xero auf jedem Gerät mit aktiver Internetverbindung aufgerufen werden. Mit den robusten Buchhaltungsfunktionen von Xero können kleine Unternehmen ihre Cashflows, Transaktionen und Kontodetails überall anzeigen. Banktransaktionen werden automatisch importiert und codiert. Die Online-Rechnungsbegleichung hilft dabei, Ausgaben zu verfolgen, den Überblick über fällige Rechnungen zu behalten und die Beziehungen zu den Anbietern, die wichtige Geschäftsmaterialien bereitstellen, zu verbessern. Mit Xero können persönliche Ausgaben auch mit mobiler Überprüfung und Genehmigung jeder Quittung verwaltet werden. Xero bietet unbegrenzte Nutzerunterstützung und Integrationsmöglichkeiten in eine Vielzahl von Systemen, einschließlich ADP, Bill.com und Vend. Die Lösung verfügt über eine 30-tägige kostenlose Testversion, um das Produkt zu testen und die Funktionen zu bewerten.
Was ist Xero?

Xero ist ein Online-Buchhaltungssystem, das entwickelt wurde, um geschäftliche Aufgaben wie das Bezahlen von Rechnungen, die Verwaltung von Spesenabrechnungen, das Erstellen von Rechnungen und vieles mehr zu vereinfachen.


Wie verwendet man Xero?

Der Haupthub von Xero ist online zugänglich und wird zur Verwaltung von Personal- und Kundendaten verwendet. Das Tool Practice Manager wird verwendet, um Aufträge zu verwalten, Aufgaben zuzuweisen und die Zeit zu erfassen. Xero kann mit externen Systemen integriert und mit Bankkonten verbunden werden, um automatische Transaktionsfeeds bereitzustellen.


Wer verwendet Xero?

Xero wird vor allem von Kleinunternehmern, Steuerberatungen und Buchhaltungsabteilungen verwendet.


Wie viel kostet Xero?

Xero bietet drei Tarifpläne an. „Early“ ist für neue Unternehmen, Einzelunternehmer und Selbstständige und kostet 5,50 $ pro Monat. „Growing“ ist für kleine/wachsende Unternehmen und kostet 16 $ pro Monat. „Established“ ist für etablierte Unternehmen und kostet 31 $ pro Monat.
Verfügt Xero über eine App?

Ja, die mobile Xero-Buchhaltungs-App (für iOS und Android) stellt unterwegs Zugriff auf Rechnungen, Kontakte, Kontostände, Ausgaben, Cashflow und mehr bereit.


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Xero Preis

Xero bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Xero ist ab 15,00 $/Monat verfügbar.

Startpreis:
15,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Xero durchsuchen

3.055 von 3.055 Bewertungen
Sortieren nach:
Mohammad
Mohammad
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.4.2023

TOP Software mit ganze Funktionen und Futures

Vorteile

Ich habe alle Funktionen, die ich für die Finanz und Buchhaltung gefunden habe. Der software läuft schnell ohne ProblemeEinfach zu nutzen

Nachteile

von meiner seite habe ich keine Nachteile herausgefunden habe.

Rino
Rino
  • Branche: Buchhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 24.6.2022

Xero - The Cloud Based Software of the future

Fantastic product with fantastic support and really meaningful input from the actual company staff

Vorteile

Xero's main benefit to us as a mid tier accounting firm is the ease of importing information. It supports multiple bank feeds on a reliable basis and its open API allows for the support of many add in apps

Nachteile

Being a non-technical software, it does sometimes give the impression of not being as robust in terms of ease of change of prior information. This can be overcome by locking down periods, one just has to remember to do this though.

In Betracht gezogene Alternativen

Sage 50cloud Accounting

Warum Xero gewählt wurde

The capital development expenditure and size of Xero simply mean that it is outpacing other software in terms of speed of development, effectively future-proofing our practice.

Zuvor genutzte Software

Sage 50cloud Accounting

Gründe für den Wechsel zu Xero

The main factors were cost and engagement with the Xero South Africa team
Elayna
  • Branche: Einzel- & Familiendienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 29.10.2024

Xero review

Just be aware of the small print. Dont get locked out of your own business software

Vorteile

I like the software, it offers just about everything youd need to keep your financials in order and even offers end of year reports for the irs ( very important) and keeps you alerted on your quaterly tax payment schedule, among other thing. You can link your bank and reconcile your spendatures and tuck each transaction into its proper tax-non tax catagory, plus other deductions such as depreciation of your vehicles for tax writeoffs, and many more...

Nachteile

.however. the quoted price on the promotion was way far from the price i was charged for this product. Also i missed my payment by two days and all my information, everything i had documented, reconciled, entered, invoices, reports, EVERYTHING was being held for ransome and untouchable till i paid my inflated price. Its was an eye opener. When running a business, be careful what product you choose, for me. I cant be locked out of my accounting software for any length of time when it comes to my business. Just food for thought. I know zoho has been the best alternative app for free even. And it offers the same services xero does for half the price. No gemics

In Betracht gezogene Alternativen

Zoho Invoice

Gründe für den Wechsel zu Xero

I did at first but choose zoho instead. I dont need my financial software locking me out of my business account. Zoho doesnt do that. Ever
Keith
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
2

1
Bewertet am 15.10.2024

Used for 12 years. This used to be a great product. I feel like it's past the point of no...

Degrading quicker than the US presidency

Vorteile

The memory of how good it used to be, and the lessons learned now.

Nachteile

New changes are force-fed to customers whilst still in beta or alpha, with no opt-out
Prices have gone up repeatedly
Features used everyday have been removed
The new user interface is bloated and requires more work
Keyboard shortcuts/entry have been removed
Support don't seem to care and just give canned responses
The interface just gets laggier every month

Daniel
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 19.9.2024

Xero - market leader for online bookkeeping system

Overal experience has been very good and we still recommend this software to our clients.

Vorteile

Xero has got very good set of features and it is considered a market leader with regards to online bookkeeping software.

Nachteile

Xero is slow to listen to their customers feedback and often prioritizes other work and development rather than the features most required.

In Betracht gezogene Alternativen

QuickBooks Online Advanced

Warum Xero gewählt wurde

We wanted an online system that actually works

Gründe für den Wechsel zu Xero

Xero is more reliable in terms of VAT management, as QuickBooks often has problems with full reconciliation of the VAT account.
Elizabeth
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.10.2024

Love Xero!

Overall, I wish I had changed to Xero much sooner as it saves me so much time and makes my job so much easier. The price is very affordable, it is very user friendly, and I highly recommend it.

Vorteile

After getting fed up with Quickbooks, I decided to try the Xero free trial. I love the simplicity, how it prompts me to reconcile each time I log in so month end goes so much smoother and quicker than with Quickbooks. The pricing is WAY better and I'm not getting nickel and dimed the way I was with Quickbooks. I would say it is much easier and more intuitive and makes my bookkeeping so much simpler.

Nachteile

It was a bit time consuming moving our data from Quickbooks to Xero. We paid to have the recommended service done, I think it was through Jetpack or something like that. They did a great job but there were of course some things that didn't cross over exactly right so going through and finding those issues was a little time consuming, but once that was settled I'm very happy I made the move.

Wendy
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2024

Xero is Easy to use

Fantastic. I love how when you send an support email, it tells you when you can expect a response.

Vorteile

The custom reporting and I love cash coding - so quick. Great customer service.

Nachteile

The only con with Xero is that it does not have payroll applications yet.

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

Wanted to be cloud based not on desk top

Gründe für den Wechsel zu Xero

Better reporting features, way better customer service support
Tom
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 27.9.2024

Perfect for Small Businesses

Overall, Xero is a great accounting software and it is my favourite of the few I have used (MYOB, SAP).

Vorteile

Intuitive and modern UI. Very simple to use and a great experience all around.

Lots of integrations with external software (Xemplo, ETZ for example), making it very versatile.

Nachteile

It works great for us now, but we are reaching a point where it is too simple for our needs. No robust cost centre/division tracking abilities (although a basic version is offered). Not a lot of support for consolidation of multiple entities built in.

In Betracht gezogene Alternativen

QuickBooks Enterprise

Gründe für den Wechsel zu Xero

Simple and lots of integrations. Was reasonably priced at the time.
Sandeep
  • Branche: Bau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.10.2024

Xero Review by Girik Groupd of companies

It is very easy to use with various reports to help understand the position of your company. Due to the bank feeds it is extremely easy to reconcile all transactions. Also you can do VAT submissions directly from the system which saves so much time. Year end submissions take so less time as everything is already ready to go at the end of the year.

Vorteile

The ease of use and the integration with all major banking system.

Nachteile

We are using Xero for nearly 15 of our companies. We would like to get bulk discount for being a loyal customer.

Erin
  • Branche: Maschinerie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 21.10.2024

Easy to use and gives alot of financial reports fo review.

Overall Xero is easy to use and there is not many things that you can do to break it.

Vorteile

Everything you need for financials are at your fingertips. From Reporting to daily transactions to payroll.

Nachteile

There are a few client contacts that I have trouble finding. When Updates happen it changes the way things are used, this can be a little frustrating to pivot of processes.

Vinay
Vinay
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.9.2024

Xero keep accounting stress zero

Since 2022 i use this software over all it is a good software for small business. It is easy to use no need to learn shortcut.

Vorteile

Its user-friendly interface and cloud based platform features. I can do the accounting anywhere

Nachteile

I love this software but one thing xero can improve which is some time its buffering

Paul
  • Branche: Konsumgüter
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.9.2019

Super Simple Accounting Software for Small to Medium Sized Businesses

As a small business our main priority is to keep our monthly book keeping tasks simple and quick. Since moving to Xero from MYOB we have found a significant reduction in our book keeping time input. We are NOT accountants or book keeping experts and Xero as an accounting system has definitely made this part of our business much more efficient. We are guided by our accountant as how best to use the software and have been able to develop a simple client - accountant relationship with Xero being the main conduit of information between us.

Vorteile

As a small business we found Xero to be a simple and very cost effective solution for all our accounting - book keeping needs. Xero is very easy to set up with your accountant and reduces the time you need to spend on book keeping tasks each month. With automatic bank feeds the time we need to reconcile our accounts each month is minimal. The audit trail features mean any issues that arise can be quickly found and fixed. Being able to notate any transactions enables our accountant to quickly respond to our queries. As a small business keeping our external accountant costs down is very important to us and by using Xero means the time our accountant has to actually spend on our accounts is less and therefore so are the invoices we receive from him!

Nachteile

Some of the automatic accounts Xero suggests you reconcile to are not correct so it is important to double check each transaction before reconciling. We had issues setting up some of the automatic bank feeds and still have one bank account that will not process the feeds so we need to enter those transactions manually. When uploading a file of transactions we also had some issues and found it quicker just to manually enter them into the software.

Craig
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
1

5
Bewertet am 31.8.2020

I can't wait for it to be finished!

It's a lot of money to get setup with a certified consultant. Very few consultants available in Canada. When we did find one she was great but she bills you for every second she works. As in not any free advice. My lawyer is easier to work with.

Vorteile

As a former quickbooks user of about 20 years, it was a big deal to switch platforms. At first glance it looked like it would do everything we wanted. I loved the price point, the interface and relative ease of use. The multi currency was great as was the ability to integrate with Stripe. You make a lot of compromises to save on the huge monthly cost of quickbooks but there are workarounds.

Nachteile

There are so many things that are just common/must have's for any business. Things like progressive billing, job costing and even the ability to make your own journal entries are missing. We had to hire a consultant and spend around $800 just to get it to add purchases easier to the mix with HubDoc. You see job costing catagories at the invoice level but not software or 3rd party app to back it up. The single most annoying thing about it is the support. It's non existent. You complain, They tell you its not a problem and ignore your requests. I struggle daily with the search function. I can't get about 50% of my searches to work. The clients I'm looking for are entered. I'm typing them in fine but you often have to visit contacts menu and find them manually by quote number or just never ending scrolling. Upon complaining numerous times the best they can do is say "it might take up to two weeks for your contacts to sync. " Xero: It's 2020 and the dark ages of cloud software have passed. You need to fix the search function and add job costing to be considered a contender. So here we are in 2020, manually adding each of our sales to a spreadsheet and adding the subsequent bills to it to see if we made $. They make it incredibly hard to contact support and they are quite unresponsive when they do reply to your ticket. They try really hard to push you to support forums, where there are literally hundreds of complaints on the same issue with the ability to comment closed.

Judah
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 8.12.2020

Solid platform

So far, it has been amazing. I have little to no complaints. Everyone that I have moved to Xero have told me thank you.

Vorteile

Xero is an accounting software that just works. I have used so many different platforms, and Xero has been the easiest and most reliable software I have found.

Nachteile

1099 reports are too limited. Tracking categories are too limited. Support can phone it in when you first reach out to them, but if you set up a time to chat with someone they are extremely helpful.

In Betracht gezogene Alternativen

Wave

Warum Xero gewählt wurde

Quickbooks ethics and support was enough to drive me crazy. When you would call QBO support 5 times, you will most likely get 5 different answers and they will usually contradict each other.

Zuvor genutzte Software

QuickBooks Online
Leanne
  • Branche: Personalbeschaffung & -besetzung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 31.3.2021

Easy to deploy and use providing you have basic book-keeping knowledge

Solid and simple cloud accounting solution that is easy to navigate and customise. Great that our external accountants and legal support can access online as they need. Seems to be continuously evolving and its reassuring to see ongoing development of the product.

Vorteile

Customisable dashboard is a time saver and ability to customise templates helps with consistency for our company branding. Customisation of user permissions means the bonus of staff being able to enter their own expenses which is a further time saver. Being able to work across multiple currencies now is a plus, albeit I wish we could manually adjust exchange rates being used.

Nachteile

Many advanced features that are standard for longer established accounting software solutions are available, but as "bolt on" packages, so costs can escalate quickly if you need full "bells and whistles".
Customer service response can be very slow compared to other cloud software providers we use - in the beginning they were responsive for engagement but over time they're clearly pushing all customers towards getting answers from their user community and/or through the Q&A section. I appreciate that customer service probably don't want to be wasting time with queries better addressed by professional book-keepers or accountants, but in our instance, as "advanced users", our customer service queries tend to be related to technical challenges with the product. It would be great of Xero could analyse the types of queries coming from their customers and perhaps have a priority helpline on offer for "low maintenance" subscribers.

In Betracht gezogene Alternativen

Quicken, QuickBooks Online Advanced und FreshBooks

Gründe für den Wechsel zu Xero

Felt more user friendly, especially for team members who, at the time, had limited or zero accounting knowledge
Iain
  • Branche: Industrieautomation
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 1.11.2021

Very different to Sage 50

We moved from Sage line 50 to Xero, this has mainly been a positive experience. From our day-to-day usage, sending invoices, chasing debt, bank reconciliation it is very easy to use. Our accountant set up Dext to import receipts and expenses which means we spend much less time with data entry now and we are much more paperless than we were. The key driver for us was to work in a cloud based system that would integrate with other business management systems and Xero kept coming up as the one that plays nicely with lots of other services. Our managment accountant has taken a lot more convincing as the web-based interface can be a little more clumsy in some 'pure-accountancy' areas and getting the chart of accounts nicely presented has taken a bit of effort. Generally we're really happy with Xero and are also happy with the split that the CRM/MRP/ERP system is supported by that vendor leaving the accountancy to the accountancy experts.

Vorteile

Ease of use from a day-to-day perspective for a non accountant and integration with other cloud software such as Dext and Flowlens

Nachteile

We have had a couple of glitches where bank feeds have stopped working for periods of time, manual import of bank statements can take a few attempts to get right.

Andrew
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 25.3.2022

Xero makes finance so easy

Since starting with Xero over six years ago, we couldn't be happier. We've centralised all our financial activity into one platform, which is great for non-finance people like myself!

Vorteile

Xero makes managing the finances for a business really straightforward. The user interface is intuitive and it centralises all my accounts information.

One of my favourite features is the the dashboard, which is clear and customisable, and gives a great summary of the position position at any time.

The software also integrates really well to other platforms for things like receipt capture and detailed business analysis.

Nachteile

I'm really happy with how it performs, however, our bookkeeper still does some levels of manual reporting, which he finds easier in Excel, than in Xero. The integration of BA tools does negate this issue.

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

It wasn't SaaS at the time and was only able to be understood and used by our bookkeeper.

Gründe für den Wechsel zu Xero

At the time the product looked to have better features and functionality, and the user experience was excellent.
Simon
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 12.9.2022

Xero leads the way for cloud based accounting software for small to medium businesses

Very good. It certainly seems to be market leader and for good reason.

Vorteile

Although may not feature the type of reporting that would set it apart from competitors, it has good integration with other apps that can generally to the job.

For accountants, the customer support is good enough. There is a large community so you can usually find the answer you need if you run into an issue

Nachteile

Not every useful report is available. And may never get them if they arent on the roadmap. Only really found one strange issue around perpetual revaluing of forex that has not been resolved, and likely wont ever be. Its not critical, but would be useful.

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

Sage 50 wasnt cloud at the time, its the only way you can work these days. Sage cloud service wasn't up to scratch back then

Zuvor genutzte Software

Sage 50cloud Accounting

Gründe für den Wechsel zu Xero

Most advanced at the time
karl
  • Branche: Einzelhandel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 9.11.2022

Great software for SMB

We came to Xero from Sage and has changed the way we manage our accounts, and helped the team be more productive.

Vorteile

customer service is great, even for an SMB like ours, we get good response times and knowledgeable people. the system is very easy to use and has great functionality for managing our sales and supplier invoices so that we can keep track of our cashflow accurately. Apps library is great and has everything that we need.

Nachteile

certain functionality around automation and AI is not there but can be added via connected apps.

In Betracht gezogene Alternativen

QuickBooks Desktop und QuickBooks Online

Warum Xero gewählt wurde

needed more functionality and fewer manual processes

Gründe für den Wechsel zu Xero

Allowed for a more flexible account and functionality was better than other solutions and better connected to other apps and services
Christopher
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 21.4.2023

The clean and clear accounting software

Since I started using it, everything I have needed Xero for has been straightforward. It takes minutes to get a basic invoice setup and sent to a client, and not much longer to make a more advanced invoice. It is easy to connect to your bank account and reconcile incomings and outgoings. It is also easy to give your accountants access.Overall, Xero makes it easy for you to avoid mistakes, and very importantly it has plenty of functionality that will allow it to grow with a company, as you need more advanced features, they are there, often at little to no extra cost. Having Xero helped a lot when starting my business, by making handling my fiances and accounting clean and clear.

Vorteile

Xero provides a clean and straightforward experience. It has plenty of features for most use cases, but provides functionality that is easy for anyone to use from small business owners up. The integrations they provide, both with Open banking, and allowing you to give your accountants access, make it a breeze to correctly handle your finances and avoid time consuming mistakes come the end of the tax year.

Nachteile

Having used Xero for many years, there is not much that I have found that I don't like about the system. Sole traders may find the 20 invoice a month restriction limiting, but that only applies to the Starter subscription. The prices of the others are more than reasonable to validate upgrading which gets you unlimited invoices. On occasion there will be bank feed issues, at which point you might be left wondering why your balances don't match. Finding out there is an issue with the feed from your particular bank is not obivous, but can be found by clicking through to their "Why is this different" page. From my experience this is the only con, and it is quite minor.

In Betracht gezogene Alternativen

FreshBooks

Gründe für den Wechsel zu Xero

Having had a trial with both Xero and FreshBooks, I much prefered the user interface and experience of Xero. Ultimately it was the ease of use that won me over.
Rebekah
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 9.1.2024

Brilliant product

Really good, does what it says on the tin (so to speak!), perfect for our use case.

Vorteile

Xero is very easy to use, it has a lot of useful features that make it stand out ahead of similar software

Nachteile

There isn't much that I don't like, but maybe some more customisation to the interface would be nice, to make things cleared to see when needed or to remove bits I don't want to see.

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

Due to local 'making tax digital' regulations in the UK, we had to look at a cloud based solution and Xero came out on top for our use case.

Gründe für den Wechsel zu Xero

Xero was recommended by our accountant, as well as several other people that we deal with.
Sherm
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 20.8.2020

XERO reconciliation is an issue

Overall, it's a decent program, with all the bells and whistles you'd expect from a cloud based accounting program. Unfortunately working without being able to reconcile monthly made life too difficult. And not many accountants work with it, so that made it difficult to have professional eyes on my accounting.

Vorteile

I loved how easy it was to integrate XERO with my bank accounts and Paypal. XERO seamlessly connected and kept my balances up to date. I also liked how easy it was to invoice clients and connect invoices to Paypal or Stripe.

Nachteile

Unfortunately, the reconciliation process in XERO is a no-go for me. Rather than the Quickbooks and standard approach, where you do a monthly reconciliation against a bank statement, XERO had no such function. Once an item was matched up to a bank transaction, it was considered "reconciled." No option to close out a month and double-check transactions. I went back to QBO to get that feature.

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

I wanted better connection with online banks. At the time, XERO performed that better than QB.

Gründe für den Wechsel zu Xero

I wanted better connection with online banks. At the time, XERO performed that better than QB. I have since switched to Quickbooks Online.
William
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.8.2016

The best at what it does

Full Disclosure: I am an accountant and I recommend Xero to many of my clients. When the expectations are in alignment with the capabilities of the software, then everyone is happy. People get into trouble with ANY software when they jump in thinking they know what it does and are then disappointed. All accounting and ERP software has limitations and Xero is no exception, but what it does, it does well. It provides payables, receivables, bank reconciliation and general ledger as its core functionality. There is a very capable estimating/quoting/order/ process that ties into AR invoices smoothly. But, the requisition/purchase/inventory side is very, very basic. In fact there are no requisitions and the purchase orders are so limited that I recommend you not use them. The inventory is only what is needed to make the sales side functional. So, if you need strong inventory support, you have to use a third-party add-on designed just for this purpose.

Vorteile

What is good about Xero are 1) Real-time bank feeds and bank reconciliation - this is what scared the pants off of Intuit and forced them to develop new functionality. 2) Xero fully embraces and enables third-party developers to provide niche solutions that have rich interaction with Xero. 3) The features keep getting better and better quarter after quarter. 4) Perhaps my relationship as a partner skews this, but I've had nothing but excellent support from Xero. I can call someone if I have to, but I almost always get issues resolved through technical support in a timely fashion.

Some of my favorite add-ons for Xero are GeoOp for field services, Deputy which integrates its scheduling, time and attendance functions with Xero payroll, and Float which projects cashflow. The new reporting and the tags are fantastic.

Nachteile

There are some features I would like to see "sooner," but they are on the roadmap for "later." People jump on Xero because of the price without having a Xero consultant evaluate their suitability for the application - that can create an expectation gap, and that inevitably leads to an unhappy customer. I just hate it when people let their wallet do their thinking for them and then blame the software because it "doesn't do enough."

The payroll is fine. I spoke to the VP in charge of payroll development and he is all about improving the functionality, so it will continue to improve. What is there now is very well designed to be comprehensive and flexible, but there are situations where a third-party payroll like Gusto will make more sense for your organization. They are the first ones to suggest you look at solutions like Gusto, ADP, Paychex and others that integrate seamlessly with Xero.

It is annoying that the tags are limited to two categories, and this won't be revised until they have their design for job costing completed. No word yet on when that will be.

Afzal
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 11.5.2023

Effortless Accounting with Xero, but at a Price

I have been using Xero for accounting for quite some time now, and overall, I am quite satisfied with the software. The best thing I like about Xero is how easy it is to use. The interface is intuitive, and the software is designed to be user-friendly, even for those who are not accounting experts. It makes managing my financials a breeze and saves me a lot of time. The software has a wide range of features and integrations that allow me to keep my business finances organized and up to date.However, the one thing that I do not like about Xero is its pricing. It is quite expensive compared to other accounting software in the market. While I understand that Xero offers a lot of features, I believe that the pricing could be more affordable, especially for small businesses like mine.Overall, Xero is a great accounting software that is easy to use and has a lot of features that can help streamline your business finances. While the price may be a bit steep for some, I believe that the benefits it provides are worth the investment.

Vorteile

I have been using Xero for accounting for quite some time now, and overall, I am quite satisfied with the software. The best thing I like about Xero is how easy it is to use. The interface is intuitive, and the software is designed to be user-friendly, even for those who are not accounting experts. It makes managing my financials a breeze and saves me a lot of time. The software has a wide range of features and integrations that allow me to keep my business finances organized and up to date.

Nachteile

However, the one thing that I do not like about Xero is its pricing. It is quite expensive compared to other accounting software in the market. While I understand that Xero offers a lot of features, I believe that the pricing could be more affordable, especially for small businesses like mine

Ra
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 24.8.2023

Xero is the ideal accounting solution for small businesses - easy, comprehensive and integrated...

Overall, my experience with Xero has been extremely positive. I found the transition to the platform smooth and straightforward. The intuitive user interface allowed me to get started with the software quickly without the need for extensive training. I’m now able to easily manage invoices, payments, and track expenses. The integrations with banks and payment apps enabled me to automate financial processes. The reporting and dashboards helped me make better decisions to grow my business. I'm very happy with choosing Xero as my accounting solution, and would recommend any startup to consider it.

Vorteile

What I liked most about Xero was its user-friendly interface. The dashboard is simple and streamlined, allowing me and my accounting team to use the software smoothly even without extensive accounting background. I also enjoy the mobile access on phones and tablets, enabling me to manage accounting tasks anywhere. Additionally, the seamless integration with other banking and invoicing apps is great. Overall, Xero is easy to use and helpful for handling the day-to-day accounting of my business.

Nachteile

What I liked least about Xero was the limited custom reporting options. While Xero provides many standard financial reports, the ability to customize reports or create more complex accounting reports is restricted. So sometimes I need to export data to Excel to build custom reports. It also lacks advanced support for inventory or manufacturing accounting. But overall, Xero covers my needs as a small business for now, and I expect the platform will continue improving over time.

Fergus
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 1.7.2020

Can't contact xero and more

Can’t contact Xero
A little note for anyone out there looking to move to Xero Accounting. Xero will not allow you to contact them, except via their non customer friendly Xero Central. Xero will not take phone calls. Xero will not take emails. They don’t do “chat”. At all. Does that say enough about their customer service? This is just one of their many, many faults. Their customer service is genuinely the worst that I or anyone at our company have ever seen in a combined 200 years working with software packages. I strongly urge you, if you’re considering Xero as an accounting package, to think again and do your research first. They do not and will not listen to their customers. Don’t take my word for it, do your research and you’ll find out. There are dozens of requests to their product development and customer service, for VERY BASIC accounting functionality, some of which are ongoing for around 10 YEARS and despite hundreds of customers making the same request in some cases, they still choose to ignore it.
It’s hard to leave an accounting package, once you get involved but I promise you, that you will, once you see how terrible this company is, how little regard they have for paying customers, how silly some of the issues are and once you get the time to go through the whole change process again. Once again, I urge you to do your research and think again. I’ve spent the time writing this email in the hope that I can help someone to avoid the frustration and despair that we

Vorteile

It has some good features but unfortunately they are overcome by the poor ones.

Nachteile

There are so many negatives, it's hard to know where to start
They can't be contacted so if you have a problem, you'll have it for a long time (or maybe forever)
VAT retrun period can't be closed. So someone can amend an invoice or bill or add one in to a previous VAT period, which of course screws everything up
You can't set a date for stock to arrive. When you make the order, the system assumest that it's now in stock!
You can't save two customers with the same name! They will tell you to add a special character to duplicate names! Unbelievable but true!
There are no delivery notes/packing slips. They tout a "workaround" but be warned, it's exactly 10 extra clicks so it's really not an option if you need this feature
If you want to send a document after preparing it, first you have to save it, wait for it to save, it takes you out to a main screen, you have to click back into it and then send it (if you send directly, it will send a draft document only)
Invoice, quotation, calendar functions are jumpy and extremely diffult to edit. This applies to all browsers, incognito modes, etc., it's just a really bad editor.
If you enter a contact's account, system brings open documents to the top even if these are quotes which are no longer needed. Invoices, quotes, payments are then all muddled up together is it's very hard to see what you want. Extremely badly designed in this regard.
If you create a Draft invoice, it takes a sequential number. This screws up your sequences.

Marquerette
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
1

2
Bewertet am 27.8.2024

Do ot use Xero acciunt if you will need support

Fairly satisfactory, I had an issue with updating my payment details but there was an issue and support was useless.

Vorteile

REDUCED TIME-RELATED TO DATA CAPTURING and cloud-based - no backup needed or software updates

Nachteile

The support is very basic and no real solutions are provided. If you have an issue with Xero - you are on your own!!!!

Yongmei
  • Branche: Eventservice
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.10.2023

Our business partner

Vorteile

It’s very simple to use. It has all the features that our business requires from an accounting softwares. You can do payroll and VAT all in one place and submit from Xero with one click. It is extremely convenient. It is like another helpful staff in our company.

Nachteile

Nothing really. Everything about Xero is really good. We are absolutely satisfied.

In Betracht gezogene Alternativen

Sage 50cloud Accounting und QuickBooks Online

Warum Xero gewählt wurde

Xero is more suitable for a small business.

Zuvor genutzte Software

Sage 50cloud Accounting
Jacquie
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
1

3
Bewertet am 16.10.2023

This is a self-taught product

From day one, I was absolutely on my own setting this up. We were a new company and did not have anything to import from another product. There was no, and still is no, customer support at all. There is a help center where you can search and search to find an answer to your question(s). As long as the product is working, you will do ok once you figure it all out. However, if something stops functioning, it may be months before it gets fixed. This made it very difficult for me to be able to do month-end, quarter-end and year-end reconciliations and reporting. The product worked for a couple weeks in the month of January which caused multiple duplications that had to be worked through then the product stopped working again for about another month. I don't care what the cost of a product is, if you can't use it because of their product defects, what is it truly worth? It cost my employer more money to pay me to work through all this than if I had done it all manually on spreadsheets.

Vorteile

After six years of use, I am comfortable using Xero when it is working.

Nachteile

Read your reviews on the customer service aspect of this product. It doesn't matter how well a product is rated when there is zero customer service. All the negatives you read about their customer service are TRUE. We have used Xero for 6.5 years and it was six years before I ever got to message with what seemed to be a human. There is no phone number to call nor is there live chat. You can submit a customer support ticket but good luck getting a timely response or a response at all. You can ask the "community" for help but a reply from the Xero community may never come.

Nayari
Nayari
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.8.2023

An ideal system for our financial management.

It is a software that allows the automation of routine tasks such as bank reconciliation has freed up valuable time, allowing me to focus on strategic financial analysis and achieve better decision making. With Xero I can generate personalized reports and in real time it gives me a clear vision of the company's financial performance, which makes it easier to identify areas for improvement and growth opportunities. Honestly, it is a system that greatly facilitates my duties as Finance Manager.

Vorteile

Since I've been using Xero, I've really liked it, as it has proven to be an exceptional solution for optimizing our financial management. It has an intuitive and easy-to-use interface that allows me to quickly access key financial data such as balance sheets, income statements, and cash flows. It has an automated bank reconciliation feature, which is a real plus, because it saves us time and ensures the accuracy of our financial records. It has characteristics that are key to our objectives.

Nachteile

Xero is an almost perfect system, because it can have limitations in terms of customization. Some of the advanced reports and features may require technical knowledge or expert assistance. Another disadvantage is its integration with other business systems, which can be difficult in some cases and cause data synchronization difficulties.

Sue
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.8.2023

Xero for non profits

Now that I am up and running I really like it. The nominal structure is very different to Sage Line 50 but the principles are the same. I was advised by multiple accountants to choose Xero or Sage online above Quickbooks

Vorteile

Online means that we can share information across the team as we do not work from a central office.

Nachteile

I did need an expert to help me set up Xero and make sure all the data was imported correctly. We bought in around 10 hours of expert help to get us started.

In Betracht gezogene Alternativen

Sage 50cloud Accounting

Warum Xero gewählt wurde

We needed an online option... we were using Sage Line50 but that is not an option for me to choose here.

Zuvor genutzte Software

Sage 50cloud Accounting

Gründe für den Wechsel zu Xero

Pretty sure it was recommendation from accountants. The costs were pretty comparable.
Loretta
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 20.5.2023

Great accounting package for any business

Overall Xero provides business with all the basics at a reasonable price. Support is only via online chat request and can take some time to return the answers (which you need to login to the account to see) but overall its a good well rounded program that is fairly easy to use by all.

Vorteile

Bank feeds are simple and easy to use. Entry of sales invoices and sending easy. Can upload documents and evidence for almost every transaction whether in sales, purchases or journals area which is very handy - dont need to go searching for docs at EOFY for the accountants.

Nachteile

Reports can be a bit restricted on what you can include or exclude so can be tricky to get the right one to pull the info you need. Sometimes setting up bank feed can be tricky. Payroll needs more features and simplified. You have lots of different tabs and areas for the information to go so its a process to ensure nothing is missed

Maciej
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.4.2023

Comprehensive Accounting Software for Small Businesses

Overall, Xero is a great accounting software for small businesses. It is packed with features and has a user-friendly interface. The cost is quite high, but it is worth it for the features that it provides. The customer support could be better, but the overall experience has been positive.

Vorteile

Xero is an incredibly comprehensive accounting software that is perfect for small businesses. It has all the necessary features for managing finances and the user interface is easy to use and understand. I love how it can be integrated with other accounting programs and it is constantly being updated with new features and improvements.

Nachteile

Xero can be quite expensive as compared to other accounting software and the customer support is not always as helpful as one would hope. I have also encountered some glitches that can cause problems when trying to get things done.

Miguel Angel
Miguel Angel
  • Branche: Maschinenbau oder Wirtschaftsingenieurwesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

5
Bewertet am 30.4.2023

La mejor opción para llevar un registro financiero y contable.

Es una herramienta sólida y completa para la gestión financiera empresarial, pero los usuarios deben considerar cuidadosamente los costos y la necesidad de características avanzadas antes de decidirse por esta plataforma. Además, algunos usuarios pueden requerir capacitación adicional para aprovechar al máximo todas las herramientas y características que ofrece Xero.

Vorteile

Xero es una plataforma intuitiva y fácil de usar que no requiere habilidades técnicas avanzadas para poder trabajar con ella, siendo accesible en cualquier lugar debido que la plataforma se basa en la nube, lo que significa que los usuarios pueden acceder a ella desde cualquier lugar y en cualquier momento. Además, ofrece una amplia variedad de características y herramientas que permiten a los usuarios ajustar la plataforma de acuerdo a sus necesidades.

Nachteile

Xero puede ser costoso para algunos usuarios, especialmente para aquellos que requieren de características avanzadas y personalizaciones, incluso es posible que algunos usuarios necesiten capacitación adicional para poder utilizar todas las características y herramientas.

In Betracht gezogene Alternativen

Sage Intacct, Zoho Books, FreshBooks, QuickBooks Online und Wave
Faruk
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.4.2023

A great premium software with the all the right integrations

Overall, Xero is great accounting software available in the clould. Its ability to allow workers to work remotely and monitor work is highly useful. It has great accounting tools at your fingertips. The great selection of integrations also help with syncing workflows and tasks cross different platforms like document collections and processing, job management and payment processing.

Vorteile

There is a constant improvement of the Xero Blue platform with new integrations coming all the time (like the Karbon integration for contact sync just announced) The Dashboard is highly intuitive and gives an up to date snapshot of the business when you loginThe ability to create reports is highly useful, especially the new update that gives a modern interface with features like budgets for P & L Statements. The ingratiations (an constantly expanding selection)

Nachteile

Features like HubDoc that come with Xero have not been updated in years. When compared to their competitors like DEXT they are severely lacking in features and usability. Xero invoicing is very basic, no ability for direct debit payments, no engagement letter etc. Document management software like Suitfiles needs to be used, there is currently no direct integration for document management like Karbon has. Integrations into Xero Green (XPM) basic, XPM has not been updated in many years and to an overhaul to compete. Pricing when compared to software like software assistant is more premium.

Laura
Laura
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 6.4.2023

To keep track of finances, Xero is a small business' best friend

We've suggested Xero to a few clients and even forced them to switch from their current accounting software because of how much superior it is than its competitors.

Vorteile

If you're not an accountant, Xero is still simple and straightforward to use. Daily operations are based on the straightforward processes of making payments to suppliers and receiving money. It's the best option for a company of that size. It's simple and straightforward to use this accounting software to keep track of your company's money. This program is something I use constantly.

Nachteile

Xero is designed for small businesses, therefore it has basic restrictions (journal approvals, etc.). As a company's billing operations reach a certain mass, they outgrow a single Xero instance and require the use of many instances running in parallel to process all of the bills.

Garreth N
Garreth N
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 25.12.2022

Expensive But Good

Overall it has saved time, mostly thru automation of bank accounts and bank rules. As with all software there is some frustration, but Xero are continually improving.

Vorteile

The software is easy to setup, easy to use, very transparent and well-supported by many accountants. It is designed with the end-user in mind, rather than the accountant. Depending on your package, it allows filing direct with IRD for GST and Payroll.

Nachteile

There is no phone support, only via a web portal. Some matters are not documented well in any of the Xero-supplied "how to" e.g. best practice for issuing dividends.

Elliot
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 18.11.2022

Best choice in the market !!

It has provided a solution for more than 200 of our clients of varying sizes and complexities.

Vorteile

Xero is first and foremost easy to use and benefits from clever AI functionality. Keeping an eye on the business is much easier via Xero as it shows a snapshot of key data on the dashboard. With the available integrations there are very little limitations to its use and it is well priced for the majority of our clients

Nachteile

The Payroll module is quite clunky and better options are out there in our opinion. An enhanced cash flow and adding a forecasting element within the software would help. Making it easier to post customer payments on account would also improve an already good product

In Betracht gezogene Alternativen

QuickBooks Online

Warum Xero gewählt wurde

Functionality and cost

Zuvor genutzte Software

Sage 50cloud Accounting

Gründe für den Wechsel zu Xero

Impressed by account manager and future roadmap presented
Jinny
  • Branche: Fotografie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 15.11.2022

Worst Software I've ever used

Terrible. This is the worst software I've ever used. Do NOT buy this. It's been a terrible experience for me my company.

Vorteile

I like this software WHEN it works. However, that's generally never the case. My bank feeds haven't been accurate since May of this year. That's five months without accurate transactions and reconciliation.

Nachteile

This software would be good if it worked. I've gone five months without accurate reports and transactions. Xero blames it on "Yodlee" but never actually tells me that they've pressed Yodlee on this issue. I've had internal Xero employees tell me their [SENSITIVE CONTENT] doesn't care about small businesses and in my experience this is true. I would never recommend this software or company to anyone. The customer service is non existent. I think they have people there to help but when those people tell you the company doesn't care...there's not much you can do. They say they're good for small business but it seems like the [SENSITIVE CONTENT] feels exactly the opposite.

In Betracht gezogene Alternativen

QuickBooks Enterprise und QuickBooks Online

Gründe für den Wechsel zu Xero

I chose Xero because they said they were build for small business options. I didn't need everything Quickbooks offered. That was a huge mistake as Xero can't even do the basic things I need (accurate bank transactions).
Mitchell
  • Branche: Vermögensverwaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 31.10.2022

The BEST Small Business Accounting Platform

Having used Xero since 2013, I am yet to find a better product. The software and the overall company have never missed a beat. They are continually adding features (see Hubdoc integration, transparent, have competitive pricing, and connect accountants with business (refer to Xerocon events).

Vorteile

Xero has everything for startup companies and small businesses. Their software is 10 out 10 on user interface. It was born in the cloud and continues to exceed Quickbooks by a long shot. Most everything Quickbooks has added to its software in the past 10 years, is because Xero did it first.

Nachteile

The software does not have a tax add-on when compared to Quickbooks (Intuit). They are plenty of integrations to solve this issue but it would be nice to have. Integrating bill payment is more difficult compared to Quickbooks as well.

In Betracht gezogene Alternativen

QuickBooks Desktop, QuickBooks Enterprise und QuickBooks Online

Gründe für den Wechsel zu Xero

Xero has better pricing, pricing options, features (fixed assets module), reporting, integrations, reconciling than its competitors. For example, if you import 500 transactions into Quicks incorrectly, you have to delete them all one by one. You can batch delete data in Xero. Quickbooks also does not have cash vs accrual basis accounting. You literally cannot make accrual journals in Quickbooks.
Ibrahim
Ibrahim
  • Branche: E-Learning
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 28.8.2022

Xero is changing the landscape of cloud accounting

My experience with Xero can be described as fulfilling, it has simplified my workflow and saved me a lot of time and effort, I no longer spend long hours at the office. This has also impacted positively on my health. I would recommend this software to everyone.

Vorteile

“It’s so clean to apply, even for non-financial human beings”

My financial institution transactions are robotically connect to Xero so I don’t have to manually input them myself.

I get my Financial statements the first week after the year end

Another charming issue of this software is that it is a great idea if a corporation is unfolded across a couple of places with personnel operating in various locations. The accountants from every location can get admission to the financial data of all branches at any moment irrespective of their vicinity or time.

As a world main provider of online accounting software program, Xero utilizes world-elegance cloud safety. Your data is appropriately saved in the cloud, and guarded from both Cyber criminals and perils like fire or flood.

Nachteile

The expenses tracking can be formatted to allow multiply currencies to be easily uploaded in batches or real time.

No integrated ‘Debtor Chasing’ function so companies will have to manually follow up on their unpaid invoices.

Faisal Shafi
Faisal Shafi
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 2.9.2022

Make Your Accounting Automated

Xero is cloud-based accounting software that connects banks, accountants, management, and advisors from anywhere with any device with active internet. It performs all accounting tasks from preparing ledgers, accounts receivable, accounts payable, financial statements to the management of payroll, taxation, bank reconciliation, and inventory. Online billing enables to send bill through email.

Vorteile

Xero manages the whole accounting of business straight forward. Particularly automating the process of bank reconciliation is amazing time saver, it connects to banks and credit cards. Moreover, it effectively and easily integrates with other cloud based software which enhances usability of Xero.

Nachteile

Process of bank reconciliation has been automated but the process got glitches causing bank feeds stopped and entity has to restore to importing bank statement manually which takes time and attempts more than once. Inventory management needs improvement. Customer support is not perfect comparatively. It is not user friendly for those who have little accounting knowledge.

Elena
  • Branche: Unterhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.6.2022

Xero has helped us transform and streamline our processes

Xero has streamlined our operations, and simplified our record keeping, and notification of when bills are due for payment or invoices due for collection. The dashboard is fantastic for an overall picture. The reporting tools are excellent, and the ease of use is so logical and straightforward, that it's simple l to self-teach even for a beginner. On top of that when you have any questions the how-to guides are thorough in themselves, and support is excellent and very quick to come back to you with an in depth answer.

Vorteile

The ease of use is fantastic, and a beginner is able to self-teach quite easily with the fantastic guides and webinars that are available from Xero. The support is also exceptional and I have always had my queries answered in great detail and very quickly.

Nachteile

My main issue was that I would like to be able to create different delivery addresses on invoices that have one invoice address but different delivery locations, as it's important to specify. To workaround we write it in the body of the invoice, however with previous systems we have been able to enter multiple delivery addresses, for one invoice address and select the required one each time.

In Betracht gezogene Alternativen

QuickBooks Online

Gründe für den Wechsel zu Xero

We watched several comparison videos but it was the ease of use that sold us. I had used Sage and Zoho books in the past and knew that I didn't want to use either of them again, and I was so pleased that we chose Xero as has been fantastic for us.
Cody
  • Branche: Unterhaltung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 19.5.2022

Easy to Implement and Manage Global Business, Low Customization Options

Kanopy has found Xero to serve its needs well, but ultimately we moved on and migrated to NetSuite years later. We still keep Xero though for 1 international subsidiary that we found to be advantageous not to migrate. The mature business with complex operations may not find all needs are met with Xero, especially if the desire is to integrate many other tools/software with the ERP in a bi-directional data flow.

Vorteile

Xero serves well as an "out of the box" accounting system, not unlike Quickbooks. It also has more functionality and use internationally, making it a superior choice to QB if your business operates on a global, multicurrency basis. There are some solid automations which can be implemented with Xero as well, and the canned reporting generally suffices for the majority of basic financial needs.

Nachteile

Xero lacks the open customization options that software like Netsuite or Dynamics offers. For a small business this will often be fine, but a scaling operation looking to automate many functions based on unique business needs may someday find they have outgrown Xero and need to undergo an (often painful) ERP migration.

In Betracht gezogene Alternativen

QuickBooks Online Advanced

Gründe für den Wechsel zu Xero

International features are superior, and ability to manage multiple subsidiaries based in different countries is more manageable in Xero.
Mahnaz
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.3.2022

Xero use in a School

Reconciliations are so much easier, integrating with other products is so much easier, there are so many apps which can easily integrate into Xero.

Vorteile

Xero is very easy to navigate around and is user friendly. Even a non-finance employee is able to use Xero. The product is able to integrate seamlessly with a school management system importing invoices and contacts which are managed in the school management system. The integration is almost automatic and does not require a user to sync. AMAZING PLATFORM!

Nachteile

Nil - Honestly there is nothing I dislike about Xero.

Ayman
  • Branche: Design
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 23.2.2022

The best accounting software that meets all of your requirements

In particular, my experience with Xero has been beneficial in that it has enabled me to organize and manage all financial affairs of the branch in which I work without the need for a full-time accountant in the branch, as it allows me to prepare financial statements, pay bills, and organize payment dates myself.

Vorteile

I appreciate that Xero is responsive and simple to use for everyone, as it does not necessitate a great deal of prior experience. Once connected to the Internet, the user will be able to connect with all of his bank accounts, both those through which he wishes to make payments and those to which he wishes to transfer money, and monitor and follow them accurately and professionally, as well as track and report on them. It is extremely adaptable to a wide range of requirements, including those of freelancers and huge corporations. Furthermore, it serves as a vital database for all financial data, as it will allow you to download documents and invoices quickly and easily, and also through the phone application, where it is sufficient to scan documents and invoices in order to enter information from them into the system and schedule payments quickly and easily. I particularly appreciate the reports that are generated by Xero since they are comprehensive in that they include all of the financial transactions that occurred during the time period under consideration.

Nachteile

there are no noteworthy issues. The issue of dealing with recurring payments does not operate as expected, as you must occasionally complete the procedure manually.

Verifizierter Rezensent
  • Branche: Anwaltskanzlei
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 15.2.2022

Powerful Accounting Software that Enables Anyone to Effectively Manage Their Accounts

Overall, Xero was a truly powerful software that took the dread of dealing with accounting and reconciliation and made it rather straightforward. The accounting process can effectively be handled by any person, which is rather refreshing. As an attorney, I'm not an accountant. So having something else to learn and utilize while already extremely busy would be a major inconvenience. However, Xero took what would have been a terrible experience and made it manageable.

Vorteile

Xero is a pretty straightforward product that is effectively almost immediately deployable. Xero's dashboard is not bulky or overwhelming like a significant number of other accounting software tends to be. Xero's help manuals and tutorials were also very useful and are great for helping users quickly refamiliarize themselves with the software. Xero worked well for my law firm for IOLTA (Lawyer Trust Account) reconciliation purposes. With the software linked to your desired account, you can easily reconcile all incoming and outgoing payments and expenses on a given account. Once set up, you literally can log in right after making a purchase to reconcile your accounts without having to fumble through old receipts later to try to remember specific actions that were taken on behalf of a client.

Nachteile

The only con that I personally experienced with Xero was that I routinely was required to relink and subsequently "resync" my banking account with Xero. Admittedly, this may have been a banking issue and not necessarily a Xero issue. However, when the relinking had to happen, this created a significant amount of issues because I was forced to relink the account, reimport expenses and incoming sums and then ensure that all the amounts had actually synced appropriately from my physical bank account to the Xero software.

Rowena
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 30.9.2021

It took me a while, but I am a Xero convert!

When I first began using Xero, I had heard a lot about it and was skeptical. Surely, no software could be so "all that"! I was introduced to it by a colleague who has converted the whole of her mid-size accountancy practice to it, and literally within a day and a half (which did include watching some of the short but very clear tutorial videos) I was not only up and running, but felt confident using it, finding my way around it, locating and fixing errors etc. It's literally that simple and straightforward. It's also incredibly stable - I think in 3 years it's only been offline (to my knowledge) 3 times, each for a very short period. I've also not found ANY bugs so far - almost unheard of! - and the support is fantastic, even though it's online.

Vorteile

Provided it's set up properly, Xero is probably the most friendly accounting software - to non-accountants that is - of any I've ever come across. Back in the 90's, MYOB revolutionised accounting software for small business, but Xero takes it to a whole new level, by removing so much of the data entry work that takes time, leaves room for errors and is in general a pain, when you'd rather be - you know, running your business. With Xero, it's up to the individual operator how much they want to automate their accounting transactions; if you want to, you can use the really powerful, but still simple tools to do a lot of the legwork for you. If you prefer to do it more manually, that's OK too - it's still simple and very quick and easy to use.

Nachteile

Xero is constantly adding and refining its software. Inventory control is an area I'd like to see strengthened, but that's already way ahead of where it was a couple of years ago. Similarly processing payments in advance. But these are relatively small niggles which for the majority of small businesses don't present any issue.

Andrew
Andrew
  • Branche: Buchhaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.8.2021

Xero is the One

I am very satisfied to be building my practice on Xero. They have a good product with a good company behind it. They seem to really care about their advisors and see them as key to their business model. They have a great community and great support.

Vorteile

What I like most about Xero is its open-platform ethos. It's not one particular feature, it's the whole way that Xero approaches what it does, and it shows up all over the product. One small example is how easy it is to manually import bank transactions via CSV file, and then how easy it is to undo that import if it went wrong. It's less about features (although Cash Coding and Find & Recode are brilliant) and more about design choices.

Nachteile

I want them to hurry up and integrate Hubdoc into Xero itself. And when that happens, I want there to be a way to generate a report that shows which GL transactions don't have a source document.

In Betracht gezogene Alternativen

Sage 50cloud Accounting

Warum Xero gewählt wurde

Quickbooks treats their ProAdvisors the way Scar treats the hyenas in the Lion King. For Quickbooks, the advisor community will always be a means to an end. Their products are built for consumers, not professionals, and I expect they always will be.

Zuvor genutzte Software

QuickBooks Online

Gründe für den Wechsel zu Xero

In the end, I decided that the ability to integrate apps was going to be determinative over the long term. Xero and QBO are way out in front when it comes to integration and I expect that as the market matures, they will end up with a Coke-and-Pepsi-level of market dominance. They may already be there. Early on, I tried to get someone to sell me Accounting Power and/or Sage 50, but neither company seemed organized enough to close the sale. I was looking for a software partner that I could build my practice on and Xero were the ones who showed me they wanted to be that and had a plan to make it happen.
Farhad
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 24.5.2021

Perfect Accounting Software - Nothing Comes Close

Xero changed the face of accounting for our business. It has made accounting work far less painful than it used to be. And the true cloud-based setup makes it so much easier to access from anywhere.

Vorteile

Ease of use - seriously. Nothing comes close. And trust me, I've tried a number of accounting software and they're all a nightmare to use unless you're an accountant.

Nachteile

Customer support could be quicker, and phone support would help.

Warum Xero gewählt wurde

Sage 50 Cloud was supposedly a cloud based software, but it wasn't truly cloud based, and it had all the legacy horrid pains associated with any Sage accounting system.

Zuvor genutzte Software

Sage 50cloud Accounting

Gründe für den Wechsel zu Xero

None of them were truly cloud based. All of them were horribly complicated, made for accountants and not at all user friendly.
3.055 Bewertungen

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