DAQbilling by CompuGroup Medical (CGM) is a medical billing and patient scheduling system designed to streamline medical billing. The solution covers eligibility inquiries, claim submission, and payment posting. The system has an intuitive and user-friendly interface for office staff and physicians to learn the system quickly, ensuring that each practice is running at full capacity.
The claim entry process is simplified, and DAQbilling works to reduce errors and help doctors receive payment in a timely and accurate manner. All billing profiles are completely customizable, giving doctors and office staff maximum control of claim data, while also helping improve claim accuracy. The application has a built-in clearinghouse for automated referral, authorization tracking, and eligibility verification.
DAQbilling system is web-based, and features a virtual lobby to organize patients seen and automate the billing entry process. The system integrates with our EMR-solution CGM WebEHR, Lab Solution CGM LabDAQ and other 3rd party systems, providing maximum flexibility and cohesion within a medical practice.
Shavonne F. Branche: Medizinische Praxis
24.4.2015
24.4.2015
Well from switching from Visionary Office, I love DAQ Billing. It was a nice change to be able to start new. Everything has a place in DAQ. I am able to easily keep track of referrals, color-coordinate the schedule, posting insurance payments is s breeze. The number one thing I love most is that correcting a error is super easy. I do the billing, and when I need to go back to another day and correct something, I don't have to adjust off and re-enter, I can simply just go back into the day, and re-open it and correct it. Also, our practice LOVED being able to make our own encounter forms (super bills). We were able to cut our doctor out from paying a copy service as he had been doing for many years. Also, we are able to edit the super bill whenever to suite the doctors needs. Also, tech support is superb!!!! If I do have a question on how to do something (hardly do but) I just make a call and get someone that knows what they are doing right from the start. No taking a message and getting back to you in 48 hours. NOTHING! Just ask and they answer. I haven't spoke to one of them that doesn't know a solution to my problem.I love that!
Well there isn't much not to like. The only thing I can think of, because it made a big issue for me, is when you are entering encounters, you must must must make sure you are entering the correct date of service. It populates the last day you entered. I have entered a whole days worth with the wrong date of service and had to do corrected claims for all of them.
We are a one provider office with only two employees running the whole office. We only see patients in the office 4 days of the weeks all after 1:00 pm. (no mornings) This program, I'm sure could handle twenty providers in one. The scheduling system is great. You can create different schedule screens and color code the appointment types. In office billing is a breeze. I do the billing as well as make appointments, take messages, etc. Having DAQ, makes for an easy transition between screens if I have to switch around. Try it out- you won't be disappointed.
Roxana D. Branche: Finanzdienstleistungen
10.6.2015
10.6.2015
The first thing you notice is that it's colorful so in a way it makes your work easier compared to other softwares that look dull.The best feature in my opinion is that you can open multiple windows at the same time( see patient info, update an insurance, add a visit, make a payment and so on, without having to close any of the others)I also like the ease of reviewing your work not to mention one of the most important aspects,that once you're used to,you tend to forget: the sense and simplicity of the setup process, staring with the database itself,everything is very smooth.
I can't say that I dislike something. The only thing I would probably change is the the scanning feature: it would be helpful to have a place where to save different types of documents for other users to see, not just on a patient by patient basis, but more like a notebook.
Pay attention when you do the training. In my experience is was while worth it.I had a great trainer, we were very flexible and efficient with our work so by the time I was done ( and I didn't even make use of all my hours) there where very few things I couldn't do by myself.
Lauren H. Branche: Medizinische Praxis
28.4.2015
28.4.2015
What I like best is that DAQBilling is very user friendly. I was originally with a company for 15 years, but with all the healthcare changes that particular system I had could no longer be upgraded to meet all the standards of the changing healthcare industry. When I first found out I had to change my practice management system I was not happy, but with the help of my sales representative and the training support...I did it! After my training was completed, I still had to get comfortable with the change, especially going from and account based system to an encounter based system. Be patient in the change of systems, once you use it and make it your own...you will really like it.
I had to change training representatives right in the middle of the entire process. Apparently, the guy we had was leaving for a different position. That was very difficult, because my new rep had no idea where we left off. After trying to explain to a tech about a system I didn't understand myself I do not feel we were completely trained on the entire product. I am still trying to figure out certain sections; one being the scheduler Management.
Depends on what you want out of a product and what you want that product to do for your business, so make sure you do your homework. As far as pricing, I feel they are upfront with the cost, I have not had any hidden fees. I would recommend getting the Demo and going over it with one of the sales representatives who can really explain the product thoroughly.
J J. Branche: Medizinische Praxis Mitarbeiteranzahl: 13-50 Mitarbeiter
21.11.2016
21.11.2016
This product is absolutely horrible. Seems like 2 or 3 times a year we find out we have claims that appear like they went through the software onto the insurance companies but in reality they did not. They always blame some kind of update or try to blame the client because we used a feature that apparently does not work. My advice is do not have the feature if it does not work. Or do not wait until the client finds out and then tell the client a certain feature does not work. Many of the reports do not have all the information you need on one sheet of paper. We always have to end up exporting multiple reports and then spending the time combining the reports in Excel. The management staff is absolutely useless. Sad part is that the employees that answer the phone are very nice and really try hard to help, but most problems have to be elevated to management. We have issues with ERAs not coming over to daqbilling at all. So we will receive the money in the bank, but not ERA to post the cash to. Then we have to call and wait a few hours to a couple of days to resolve. They are not current or up to date with Coding Changes at all. When the ICD-10 came out I had to personally call and scream at management because they were not at all prepared for the ICD-10 coding changes. It almost seem like they were not even aware. All of my claims that morning were rejected for diagnosis yet all of the diagnosis were correct. I had to call and tell them myself and then had to wait a few days for them to update their system. Only then was I able to release my claims. We are a lab and we do anywhere from 100-200 claims a day. It was a nightmare.
Integrates with Labdaq
Entire system has flaws. Does not work the way it should. Many features do not work correctly. Most reports are inaccurate.
Go another direction especially if you are going to use this for billing. The labdaq EHR system is not terrible according to our Chemist but it also is not at all that great. The daqbilling system however is terrible. Do not use it
Phillip M. Branche: Psychische Gesundheitsfürsorge
12.8.2016
12.8.2016
Best quality of CGM DAQbilling is the price. Also, it is fairly easy to submit claims and manage the scheduler. Lastly, customer support is easy to reach and readily available and helpful.
The practice management is not user-friendly or intuitive. It is difficult to run reports that give the specific information you are looking for, ERA's don't fluidly integrate into the PM (we have to manually enter data and scan EOBs), and overall CGM DAQbilling seems geared for medical professions and less focused on mental health.
I don't know if electronic medical records are available with DAQbilling.
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