Setmore is a cloud-based appointment scheduling solution suitable for a variety of business sizes and industries. Key features include an online customer portal for appointment booking, customizable email notifications and staff scheduling.
Setmore allows users to book, manage, analyze and access appointments through an online booking calendar. Clients can use a free customer-facing booking page to see availability and set appointments. Email reminders that go out to clients and staff can be automatically sent out when needed and can also include a custom message. Setmore can be integrated with a variety of social networks, blogging platforms, payment services and more.
Setmore is available for free for teams of up to 20 staff members. Larger teams or users who want more advanced features can purchase a monthly subscription. Android and iOS mobile apps are also available.
I recommendes this at my workplace to be used for booking different healthcare services. So far it worked wonders. We didnt have double bookings (unless deliberately done so lol), we didnt have clashing appointments. And best of all we save a whole lot on diaries and pens. Perfect product.
This software allows:
1. Unlimited Staff
2. Unlimited Service
3. Color coding of different services
4. Total projected income (if you include cost of services)
5. Calendar View (monthly, weekly, daily), Agenda View
6. Ability to block slots that are not bookable.
7. Set breaks for each staff
8. They offer Free forever and Premium subrscription.
The only downside of it is that I could not integrate Paypal as my payment method. They offer payment integration for a premium account, I was willing to pay if they had offer Paypal integration. They only offer Stripe integration which is not available in my country.
Verifizierter Rezensent Branche: Bildungsmanagement Mitarbeiteranzahl: 501-1.000 Mitarbeiter
The system is very easy to use and customize. The help desk is always available to ask questions, and they give the right info very fast because they know the system and understand your needs very quickly. What can I ask more? Thank you!
1. It is free! Heartfelt thanks from non-profit schools like us.
2. Customizing almost everything acc to our school's needs. Being able to add required fields while booking. Please keep all the existing functions other than the "cons" I'll mention below.
1. We had two services with two different slot lengths: 15 min and 30 min. I couldn't open both from the same account. I had to open one more free account for the 30 min service. If I did not, students could make appointments every 15 minutes, which meant they could make double reservations.
2. When customizing the booking page, the character limit for the titles of the required fields is very low. I couldn't even write "purpose of study". Could you make at least one field where the character limit is much more? I needed students to summarize briefly what they needed to study. "Purpose of study" is not clear enough to convey my message.
3. If you cannot do the 2nd one, could you at least let the admin customize the "comments" box?
Michelle C. Branche: Marketing & Werbung Mitarbeiteranzahl: Selbstständig
Overall, it's exactly what I need at a rate I can afford.
I was having a difficult time choosing between Setmore & Calendly. The integration (easy) to my social media accounts, free trial with ability to sell on free account, and great instant customer service made them the winner. It's a great tool overall and they make it so easy and friendly to use. I also love that I can put different images in to represent my lifestyle course one on one calls!
The need to create multiple staff members in my account to set a different schedule/day for a service. It would be easier to simply be able to adjust or customize the calendar slot (open and close days) straight from the product itself.
It's mostly all good though. I'm new and haven't found any real issues here in Setmore.
Suzi H. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: 2-10 Mitarbeiter
Overall experience is good but just so frustrating that the support chat I feel dont understand your points or address / understand you problems. It feels like they're so detached from caring. Ive literally just had a conversation with someone on chat and it was an awful experience.
Super simple and works with you, quick easy and makes life simple
Really important for us and reasons why I witched:
We need to take varied deposit amounts
If someone cancels their appointment we have to contact them to get their card details to to refund their deposit- it's really frustrating
Sometimes when I contact customer support I feel like they dont listen
Our clients frequently commented on the fact that they stated going through the booking system then it quit/froze/took their card details and didnt go through. We thought it was people just being difficult however it was such a common complaint- can we report it to you and you look at a history of what happened within that transaction?
Why can we not reuest payments off people through setmore- its a really great feature.
There's not enough characters for T&Cs & notes to the customer when booking.
Lisa P. Branche: Gesundheit, Wellness & Fitness Mitarbeiteranzahl: Selbstständig
Easy to use and easy for my clients to use cost is unbelievably Affordable
I don’t have any bad things to say but I can’t continue to say good things about this company