--- description: Reviews zu WhatsApp Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche WhatsApp mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WhatsApp | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/4742/customer-communications-mngt/software) > [WhatsApp](/software/285733/whatsapp) # WhatsApp Canonical: https://www.softwareadvice.de/software/285733/whatsapp Seite: 1 / 659\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/285733/whatsapp?page=2) > WhatsApp ermöglicht es Unternehmen, mit ihren Kunden in Echtzeit in Kontakt zu treten. Die App kann genutzt werden, um Kundenfragen in Echtzeit zu beantworten und Produkte und Dienstleistungen vorzustellen. Nutzer können auf WhatsApp Unternehmensprofile mit hilfreichen Informationen für Kunden erstellen, wie z. B. Adressen, Unternehmensbeschreibungen, Websites und mehr. Das Produkt kann als Desktopanwendung oder als mobile App für iOS- und Android-Geräte heruntergeladen werden. WhatsApp stellt digitale Label zur Verfügung, die zur Organisation von Kontakten und Chats verwendet werden können. Um Zeit zu sparen, können Nutzer Schnellantworten verwenden, um allgemeine Fragen von Kunden oder anderen Teammitgliedern zu beantworten. Weitere WhatsApp-Funktionen sind Gruppenchats, Dateiaustausch, anpassbare Benachrichtigungen, Sprach- und Videoanrufe und vieles mehr. WhatsApp ist als kostenlose Lösung verfügbar. Der Support wird über ein Online-Hilfezentrum bereitgestellt. > > Bewertung: **4.7/5** von 16446 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16446 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) ## Ähnliche Kategorien - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) - [Live-Chat Software](https://www.softwareadvice.de/directory/4569/live-chat/software) - [Kommunikationstools für Teams](https://www.softwareadvice.de/directory/4594/team-communication/software) ## Alternativen 1. [Slack](https://www.softwareadvice.de/software/154669/slack) — 4.7/5 (24185 reviews) 2. [LiveChat](https://www.softwareadvice.de/software/27068/livechat) — 4.6/5 (1727 reviews) 3. [LiveAgent](https://www.softwareadvice.de/software/109980/liveagent) — 4.7/5 (1787 reviews) 4. [Tidio](https://www.softwareadvice.de/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.softwareadvice.de/software/26892/zendesk-talk) — 4.4/5 (4090 reviews) ## Nutzerbewertungen ### "Fast and essential communication tool for modern workplaces" — 5.0/5 > **Cristin** | *29. Juni 2026* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What I like most is how effectively it Bridges the gap between quick team communication and client outreach. Being able to instantly drop pds, voice notes, and location tags makes it much faster and more agile than traditional email threads for daily operations > > **Nachteile**: What I like least is the lack of built-in do not disturb scheduled or boundaries, which makes it incredibly difficult to separate personal life from professional messages after hours. It also lacks deeper task management integrations > > WhatsApp serves a highly efficient real-time communication platform for small teams and client management. It keeps our daily workflow moving quickly, through users must be disciplined about setting their own boundaries to avoid constant work notifications ----- ### "Easy , Secure and Reliable Communication App" — 5.0/5 > **Verifizierter Rezensent** | *5. Juli 2026* | Computer-Software | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Whatsapp is a reliable messaging platform that enables communication across the globe. It gives us high quality voice and video calls, quick file sharing and secure end to end encrypeted Chat conversations. The bugs and issues are less compared to other platforms. > > **Nachteile**: WhatsApp is a very useful app but sometimes messages are delayed when the internet connection is weak. The app also takes up more storage over time because of photos and videos. Some updates change the layout, which takes time to get used to. More options to manage storage would improve the overall experience. > > My overall experience with WhatsApp has been very good. I have been using it for many years to communicate with my family, friends, and colleagues. It is easy to use and works well for messaging, voice calls, video calls, and sharing files. The app is reliable and secure because of end-to-end encryption. Although there are a few minor issues, it is still one of the best communication apps available. I would recommend WhatsApp to anyone looking for a simple and dependable messaging platform. ----- ### "Minor update enhace its performance" — 5.0/5 > **Saranja** | *10. Juni 2026* | Tiefbau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is outstanding. I love most about WhatsApp is it enables easy communication, fabulus chatting options. Most importantly, its integration of meta AI is foremost important in the software. I love almost all features. > > **Nachteile**: As the growing community we are still trying to deal with two accounts as one from our original national number and other from moved country. When its come to switch between two such accounts, the difficulties comes.. we cant get call from other account when using one. The messages not be visible in the notification bar when using another account. These need to be resolved for better performance. > > In overall the WhatsApp is fantastic despites its minor issues when dealing with two accounts of single owner. ----- ### "WhatsApp Is Good" — 5.0/5 > **Graham Brian** | *13. Juni 2026* | Design | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is easy to use either singly or in groups. Links between conversations or messages are easy to use. It has excellent features for setting different notification sounds for different individuals that you are chatting with. You can hide or archive chats that you aren't actively using without having to delete them. > > **Nachteile**: Conference calls are not possible although one to one calls and video are excellent. WhatsApp is more suited for single person communication although groups are very useful to have conversations. > > Excellent for one to one and team conversations. Less good for team conference calls. Keeping track of conversations is easy with answers. ----- ### "WhatsApp, the best app you could have" — 5.0/5 > **Chiara** | *25. Juli 2026* | Rechtsberatung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I use whatsapp Daily, it's so easy to use. It got so much better and has so many new features and chats type that got developed throught the years. Been using WhatsApp all my life, it has made communications so easy, the messages, the call, organising for work and projects etc. Life changer\!\! Plus it's free that's amazing. > > **Nachteile**: I would add a few more emojis, it's not something required just a few more that really express some situations. > > So easy, manageable, would recommend it to everyone who doesn't use it as a primary app for communications. ----- Seite: 1 / 659\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/285733/whatsapp?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/285733/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten