--- description: Reviews zu WhatsApp Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche WhatsApp mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WhatsApp | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/4742/customer-communications-mngt/software) > [WhatsApp](/software/285733/whatsapp) # WhatsApp Canonical: https://www.softwareadvice.de/software/285733/whatsapp Seite: 1 / 660\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/285733/whatsapp?page=2) > WhatsApp ermöglicht es Unternehmen, mit ihren Kunden in Echtzeit in Kontakt zu treten. Die App kann genutzt werden, um Kundenfragen in Echtzeit zu beantworten und Produkte und Dienstleistungen vorzustellen. Nutzer können auf WhatsApp Unternehmensprofile mit hilfreichen Informationen für Kunden erstellen, wie z. B. Adressen, Unternehmensbeschreibungen, Websites und mehr. Das Produkt kann als Desktopanwendung oder als mobile App für iOS- und Android-Geräte heruntergeladen werden. WhatsApp stellt digitale Label zur Verfügung, die zur Organisation von Kontakten und Chats verwendet werden können. Um Zeit zu sparen, können Nutzer Schnellantworten verwenden, um allgemeine Fragen von Kunden oder anderen Teammitgliedern zu beantworten. Weitere WhatsApp-Funktionen sind Gruppenchats, Dateiaustausch, anpassbare Benachrichtigungen, Sprach- und Videoanrufe und vieles mehr. WhatsApp ist als kostenlose Lösung verfügbar. Der Support wird über ein Online-Hilfezentrum bereitgestellt. > > Bewertung: **4.7/5** von 16475 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16475 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.7/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Gewerblicher Kontext - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Afrikaans, Albanisch, Arabisch, Aserbaidschanisch, Bengalisch, Bulgarisch, Chinesisch, Deutsch, Dänisch, Englisch, Estnisch, Finnisch, Französisch, Griechisch, Gujarati, Hebräisch, Hindi, Indonesisch, Irisch, Italienisch, Japanisch, Kannada, Kasachisch, Katalanisch, Koreanisch, Kroatisch, Lettisch, Litauisch, Malaiisch, Malayalam, Marathi, Mazedonisch, Niederländisch, Persisch, Polnisch, Punjabi, Rumänisch, Russisch, Schwedisch, Serbisch, Slowakisch, Slowenisch, Spanisch, Suaheli, Tamil, Telugu, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch, Urdu, Usbekisch, Vietnamesisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrationen (13 insgesamt) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) ## Ähnliche Kategorien - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) - [Live-Chat Software](https://www.softwareadvice.de/directory/4569/live-chat/software) - [Kommunikationstools für Teams](https://www.softwareadvice.de/directory/4594/team-communication/software) - [Generative KI-Tools](https://www.softwareadvice.de/directory/4616/generative-ai/software) - [Dialogfähige KI-Plattformen](https://www.softwareadvice.de/directory/4010/conversational-ai-comparison/software) ## Alternativen 1. [Slack](https://www.softwareadvice.de/software/154669/slack) — 4.7/5 (24221 reviews) 2. [LiveChat](https://www.softwareadvice.de/software/27068/livechat) — 4.6/5 (1728 reviews) 3. [LiveAgent](https://www.softwareadvice.de/software/109980/liveagent) — 4.7/5 (1789 reviews) 4. [Tidio](https://www.softwareadvice.de/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.softwareadvice.de/software/26892/zendesk-talk) — 4.4/5 (4094 reviews) ## Nutzerbewertungen ### "Minor update enhace its performance" — 5.0/5 > **Saranja** | *10. Juni 2026* | Tiefbau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is outstanding. I love most about WhatsApp is it enables easy communication, fabulus chatting options. Most importantly, its integration of meta AI is foremost important in the software. I love almost all features. > > **Nachteile**: As the growing community we are still trying to deal with two accounts as one from our original national number and other from moved country. When its come to switch between two such accounts, the difficulties comes.. we cant get call from other account when using one. The messages not be visible in the notification bar when using another account. These need to be resolved for better performance. > > In overall the WhatsApp is fantastic despites its minor issues when dealing with two accounts of single owner. ----- ### "A dependable, easy-to-use messaging tool for both personal and light professional communication" — 5.0/5 > **Elena** | *16. September 2026* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: simple, reliable messaging with end-to-end encryption for privacy. Voice/video calls work smoothly even on weaker connections. Widely adopted globally, making it easy to reach clients, colleagues, and family without extra apps. > > **Nachteile**: Limited features for professional/business use compared to dedicated tools. No built-in scheduling or advanced organization for group chats. Backup and data migration between devices can be clunky at times > > It has been a dependable, easy-to-use messaging tool for both personal and light professional communication. It's fast and universally accessible, though it lacks the structure needed for more complex business workflows ----- ### "It is an important application and is considered one of the essential applications on mobile phones; it is difficult to find an alternative to it." — 4.0/5 > **mohamed** | *28. April 2026* | Programmentwicklung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The ease of handling messages, the chat interface, and the settings and add-ons are all excellent. It's convenient and the best app in terms of ease of use, flexibility, and simplicity. It's one of my essential mobile apps. > > **Nachteile**: The AI ​​chat is terrible for me; it's uncomfortable and gives a negative feeling. It's not an AI relationship at all; it's a failed and unsuccessful attempt. > > A comfortable, good, and simple experience. These are essential and important applications that simplify many tasks and provide significant assistance at work. However, the AI ​​chat integrated with Meta is not good, comfortable, or flexible. The application also has an issue with Android versions, forcing us to change phones in the future. Furthermore, the phone sometimes experiences memory problems; it can only manage memory effectively with large devices. With limited memory, it is prone to memory-related issues. ----- ### "WhatsApp Is Good" — 5.0/5 > **Graham Brian** | *13. Juni 2026* | Design | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is easy to use either singly or in groups. Links between conversations or messages are easy to use. It has excellent features for setting different notification sounds for different individuals that you are chatting with. You can hide or archive chats that you aren't actively using without having to delete them. > > **Nachteile**: Conference calls are not possible although one to one calls and video are excellent. WhatsApp is more suited for single person communication although groups are very useful to have conversations. > > Excellent for one to one and team conversations. Less good for team conference calls. Keeping track of conversations is easy with answers. ----- ### "It gets the job done for sales communication." — 5.0/5 > **Andy** | *3. August 2026* | Sportartikel | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: We use it every day to stay in touch with distributors and retail partners all over Indonesia. It’s a huge help because quick responses mean deals don't fall through just because someone missed an email. Group chats are great for keeping up with our field sales team, too, especially when they’re out running around visiting stores. Honestly, voice messages are a lifesaver when I'm driving between meetings. Plus, the read receipts are pretty useful, it’s good to know if a buyer has actually looked at the product catalogs I sent over. > > **Nachteile**: There’s no proper CRM integration, so I’m stuck manually updating our sales records after every WhatsApp conversation. I can't even assign leads or track follow-ups properly inside the platform. Plus, the desktop version just logs me out at random. Broadcasting to multiple contacts is super clunky, and there’s no way to personalize messages for different buyer segments. > > It’s become a necessity for our sales work simply because that’s where our buyers and partners actually communicate. You can send an email and have it sit there for days, but WhatsApp messages usually get answered within minutes. That said, it isn't built for serious sales operations, we still rely on separate tools to track our pipeline and keep customer data in order. It does the job for quick communication, but don't go in expecting any real sales workflow features. ----- Seite: 1 / 660\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/285733/whatsapp?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/285733/whatsapp) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Strukturierte Daten