--- description: Reviews zu WhatsApp Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche WhatsApp mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: WhatsApp | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [CCM-Software](/directory/4742/customer-communications-mngt/software) > [WhatsApp](/software/285733/whatsapp) # WhatsApp Canonical: https://www.softwareadvice.de/software/285733/whatsapp Page: 1 / 652\ Weiter: [Next page](https://www.softwareadvice.de/software/285733/whatsapp?page=2) > WhatsApp ermöglicht es Unternehmen, mit ihren Kunden in Echtzeit in Kontakt zu treten. Die App kann genutzt werden, um Kundenfragen in Echtzeit zu beantworten und Produkte und Dienstleistungen vorzustellen. Nutzer können auf WhatsApp Unternehmensprofile mit hilfreichen Informationen für Kunden erstellen, wie z. B. Adressen, Unternehmensbeschreibungen, Websites und mehr. Das Produkt kann als Desktopanwendung oder als mobile App für iOS- und Android-Geräte heruntergeladen werden. WhatsApp stellt digitale Label zur Verfügung, die zur Organisation von Kontakten und Chats verwendet werden können. Um Zeit zu sparen, können Nutzer Schnellantworten verwenden, um allgemeine Fragen von Kunden oder anderen Teammitgliedern zu beantworten. Weitere WhatsApp-Funktionen sind Gruppenchats, Dateiaustausch, anpassbare Benachrichtigungen, Sprach- und Videoanrufe und vieles mehr. WhatsApp ist als kostenlose Lösung verfügbar. Der Support wird über ein Online-Hilfezentrum bereitgestellt. > > Verdict: Rated **4.7/5** by 16258 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **4.7/5** | 16258 Nutzerbewertungen | | Bedienkomfort | 4.8/5 | Based on overall reviews | | Kundenbetreuung | 4.3/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 4.7/5 | Based on overall reviews | | Funktionen | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: WhatsApp - **Region**: Menlo Park, USA ## Commercial Context - **Preismodell**: (Free version available) - **Target Audience**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Available Countries**: Vereinigte Staaten ## Funktionen - @mentions - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Autoresponders - Batch-Daten Kommunikation - Bildschirm teilen - CRM - Chat / Messaging - Echtzeit-Chat - Echtzeit-Chat für Kunden - Erinnerungen - Filesharing - Mehrsprachig - Mobiler Zugriff - Multi-Channel-Kommunikation - On-Demand Kommunikation - Personalisierung - Projektmanagement - Real-Time Notifications ## Integrations (13 total) - Bitrix24 - Facebook Apps and Tabs - Freshdesk - Hootsuite - HubSpot CRM - Instagram - Meta for Business - MightyCall - Odoo - Shopify - Telegram - Twilio - Zendesk Suite ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Chat ## Category - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) ## Ähnliche Kategorien - [CCM-Software](https://www.softwareadvice.de/directory/4742/customer-communications-mngt/software) - [Live-Chat Software](https://www.softwareadvice.de/directory/4569/live-chat/software) - [Kommunikationstools für Teams](https://www.softwareadvice.de/directory/4594/team-communication/software) ## Alternativen 1. [Slack](https://www.softwareadvice.de/software/154669/slack) — 4.7/5 (24009 reviews) 2. [LiveChat](https://www.softwareadvice.de/software/27068/livechat) — 4.6/5 (1707 reviews) 3. [LiveAgent](https://www.softwareadvice.de/software/109980/liveagent) — 4.7/5 (1748 reviews) 4. [Tidio](https://www.softwareadvice.de/software/157633/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://www.softwareadvice.de/software/26892/zendesk-talk) — 4.4/5 (4066 reviews) ## Nutzerbewertungen ### "To me, this is the fastes and simples communication app." — 5.0/5 > **Roger** | *15. Januar 2026* | Marketing & Werbung | Recommendation rating: 9.0/10 > > **Vorteile**: I like how easy and fast it is to communicate at no cost. It is great for both personal and work messages. Advertising also can be great in their business option. > > **Nachteile**: Managing many chats can be messy, and there is tools you have in business opton that here can be useful. It is not ideal for long or formal conversations. scam sometims also it is annoying. > > Overall it is very useful. I use it daily to communicate either in text or videocalls with clients, teams, and friends. ----- ### "Whatsapp Review" — 5.0/5 > **Stacey** | *27. Januar 2026* | Kosmetik | Recommendation rating: 10.0/10 > > **Vorteile**: What I love most about whatsapp is its effortless simplicity and Ads no nonsense just fast secure messaging crystal clear calls and voice notes that feel like talking to your friends in real time it's been rock solid for years works on any connection and never tries to be something it's not 5 stars hands down the app that keeps everyone connected without the drama there you go. > > **Nachteile**: Not too savage what I like least about whatsapp is the occasional group chat chaos too many people replying at once turns it into a noisy mess read receipts endless notifications and that 1 guy who spams voice notes you can't mute fast enough also the desktop version feels clunky compared to the phone app and there's no real way to organize or search old messages It's not a deal breaker but it can get overwhelming when things get busy. > > Drop right in my overall experience with whatsapp has been solid and dependable it's the 1The 1 app I know will work no matter where I am spotty WiFi international travel It just delivers the core features messaging calls voice notes are fast secure and 0 hassle even if the extras feel a bit dated I've been using it for years and it's still the go-to for staying connected with friends and family not flashy but it's quietly 1 of the best at what it does. ----- ### "\#1 messaging app" — 5.0/5 > **Sabrina** | *1. April 2024* | Medienproduktion | Recommendation rating: 10.0/10 > > **Vorteile**: The new features it has, like editing message after it has been sent, delete message after it has been sent, turning of read recipt from my chats also being able to send a voicenote status is cool too. > > **Nachteile**: The length of uploading a video is too short. > > It has been great its an easy way to communicate with others even being able do business calls group video calls its an amazing app. ----- ### "Great App for Connecting Within The Workforce" — 5.0/5 > **Philip** | *12. November 2025* | Hausmeisterservice | Recommendation rating: 9.0/10 > > **Vorteile**: I can translate messages within the app and share directions to my employees easily through the app. I can organize and pin conversations in the app so I don't lose track of what I'm doing. > > **Nachteile**: I don't like how random people can add me on the app and try and sell me things. I suppose that's over all apps these days, but I would prefer if they had a filter system. > > I have had great success with WhatsApp and use it with great success with my employees. They are also able to call me if they don't have service but do have wi-fi making it a safe call. ----- ### "Run Your Business Like a Pro with WhatsApp" — 5.0/5 > **Hannah** | *11. Januar 2026* | Marketing & Werbung | Recommendation rating: 10.0/10 > > **Vorteile**: WhatsApp has a very simple interface. It facilitates team communication especially while running a team of remote workers across multiple timezones and countries sometimes. Group chats are everything. I also appreciate being able to sync it across devices as I can stay updated through the desktop app/web access and on my phone. > > **Nachteile**: The desktop application is incompatible with older computers at our company. I wish a version was still available for those\! ----- Page: 1 / 652\ Weiter: [Next page](https://www.softwareadvice.de/software/285733/whatsapp?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.de/software/285733/whatsapp) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data