AVOXI

Vorteile

The software has great features that help you manage all your DID needs. You can add new DID´s, get special offers, get analytics and all the information you need to get the most of your IPBX

Nachteile

Everything is great. I will maybe improve the customer support a little bit

Vorteile

In comparison to other similar services existing on the market Avoxi defintely makes a difference on every level. The price and quality of communication are the real plus. The options management is also very easy and a special mention for the GREAT customer service, which is rare enough nowadays and should be congratulated when good.

Nachteile

For the use of our project this service is perfect, nothing seems negative about AVOXI to us

In Betracht gezogene Alternativen

Gründe für den Wechsel zu AVOXI

Vorteile

It seemed cheap at first. After months we see that this is the trap.

Nachteile

Very low voice quality. Not stable operation (None of the calls were received for few days). Almost no support. (If you reach them from Linkedin, you may luckily receive some irritating replies)

Vorteile

AVOXI is a very simple platform which is very easy to understand, configure settings and use it. The platform enables self-reliance and very less dependency on support team would require for configurations. Agent platform is also very simple to use. There are integrations available like Teams, CRMs etc. which makes the life simpler. Overall, its a WOW experience with AVOXI :)

Nachteile

There are no such features which I liked least about this software.

Vorteile

It was a perfect fit when we moved from our corporate office land lines to remote during the pandemic.

Nachteile

I don’t have any issues so far. I like it better than my old phone service.