BambooHR

Vorteile

Einfach zu bedienen: BambooHR ist eine benutzerfreundliche Plattform mit einer intuitiven Benutzeroberfläche, die es einfach macht, Mitarbeiterinformationen zu verwalten.Flexibilität: BambooHR ist skalierbar und kann an die Bedürfnisse von Unternehmen jeder Größe angepasst werden.Integrationen: BambooHR kann nahtlos mit anderen Tools und Anwendungen integriert werden, einschließlich Payroll-, Zeit- und Anwesenheitssystemen.

Nachteile

Kosten: BambooHR ist eine kostenpflichtige Software und kann für kleine Unternehmen mit begrenztem Budget teuer sein.Anpassungen: Während BambooHR anpassbar ist, gibt es einige Einschränkungen in Bezug auf die Anpassung der Plattform, was für einige Unternehmen möglicherweise ein Problem darstellt.

Vorteile

BambooHR is an easy to use and very comprehensive HR software that offers a lot of valuable and high-use out-of-box features. Our initial primary uses of the software were aggregation and consolidation of personnel information, PTO tracking, and general communication of company announcements to the team. As we got further into the product offerings, we also began to heavily utilize the onboarding, offboarding, and recruiting features, all of which were previously done using very manual processes. BambooHR allowed us to discontinue using spreadsheets and other manual forms for very common and basic HR functions, while housing them under one roof. It also provided our employees with a easier way to contribute to their own personnel profiles, and while as request and track PTO.

Nachteile

To properly utilize BambooHR according to your companies specific HR processes, there is a lot of individual and time-intensive setup involved. The platform is fairly customizable, but only if you are willing to invest significant time into configuring the features. While we expected a significant time investment into setting up the application, we were disappointed to learn that we would not have a dedicated account manager to help us with the setup process. We had to learn everything about the platform on our own through the BambooHR help portal, or by calling the customer service number and waiting for a representative to be available. We also experience a price increase only a few month after signing up for the service. We were also disappointed to learn that the integrations with Google and Slack are very limited, and while some information can be passed between the systems, we needed to customize some of the API calls in order to share more useful information with the team. There are definitely some limitations to their integrations.

In Betracht gezogene Alternativen

Warum BambooHR gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu BambooHR

Vorteile

BambooHR is great for companies that are looking for the best bang for their buck. The platform is very esthetically pleasing and pretty user friendly. You are able to easily update payroll and tax information on your own. They have nice features that competitors like ADP don't have currently like linking the PTO requests to google calendar. If you have a smaller headcount with an easy payroll, this is the route to go.

Nachteile

You get what you pay for. The support is not the best nor the fastest if you need assistance with something. They offered a live chat feature, but many times could not answer my question immediately and had to create a case for an expert to review. There was no way to call into a support line for immediate assistance. You had to be very careful when terminating an employee because if you listed the wrong final paycheck date, they would disappear off of the payroll and you would have to update the date to add them back in.

Vorteile

The software itself, if you don't need integrations, works well as a basic HRIS.

Nachteile

Sales lied about integration with our payroll company, ADP. I brought up irregularities multiple times and was dismissed. After 2 months of wasting time trying to implement, we cancelled before going live because they could not deliver what they promised. Despite not actually using the software, [sensitive content hidden], refused to give a refund. This is a company culture based on sales through deception. Read all the other 1 star reviews for similar experiences. Don't make the same mistake we did.

Vorteile

Houses all Employee HR info in one easy to locate place. It also has variable access levels to allow trainers, supervisors, managers and IT support all different access levels.

Nachteile

We had to custom build a place to keep employee notes. It works well enough for us and is functional, but I am not sure why the software doesn't have that feature included. It is basically just a historical table with a few fields and a notes section. I hope that it doesn't keep getting too ala carte for every new improvement they make, sometimes it feels like companies are adding feature after feature to run up the price and make more money off of existing loyal customers.

Vorteile

The ability to quick implement a robust human resource information system, providing structure and stability to organizations who otherwise may not have the resources to create similar systems on their own.

Nachteile

Largely, the cost of add-ons and customization for small, non-profit and charitable organizations. However, the per-person cost does help keep things reasonable, we just have difficulty scaling to receive the discounts of larger organizations.

Vorteile

Document tracking allows for employees, management and hr to track certifications.

Nachteile

Not able to report to more then one manager.

Vorteile

Its was my first tool i used related of HR, and the experiences was awesome, because finally i finished to fish how many day of pto/flex left me to take.

Nachteile

As a final user the information we have on the desktop and mobile app are useful for check you time off, simple task and it’s really helpful for me.
So in overall it work for me.

Vorteile

Ease of set up and roll out to the employees. From an admin perspective it is pretty easy to use and customise to suit your business needs.
Their support team are also generally on hand to help with customisation or step by step instructions if you get stuck

Nachteile

It's very US first, so for a small UK/EU based business it might not be the most suitable. We spend quite a lot of time having to manually set up all the various pubic holidays for our entire team and then also manually add these to their PTO lists too so that they show up for everyone in the 'who is out' calendar. This is very time consuming and a simple toggle field to share this auto populated info with all employees would solve this.
Also would like to be able to customise the colours to our actual branding - there is nothing close to it from their predefined colours

Vorteile

The system had a decent setup and a decent user interface

Nachteile

Some things are a bit challenging to complete and it is laggy and freezes

Vorteile

very user-friendly; most processes are step by step and very clear

Nachteile

Entering one-time trainings can be a pain, many of our staff take trainings on their own and they are not all the same. Having to go into Settings in order to enter Training names then go back to the employee and enter the information

Vorteile

It is easy to use for the back end and front end users. The Support Heroes are always so friendly and helpful and I have never not been able to get the assistance I need when I need it. They are constantly listening to what customers want and need an are expanding with incredible features all the time. I have worked on many HRIS and this is by far my favourite! I am a very happy Bamboo customer. Thank you for all your great work. You have an incredibly talented group of employees.

Nachteile

the performance management system could be a bit more customizable and robust. We have had to create a couple extra tools for managers and staff to use outside of this platform. Wish there were a few more features when rating the employees, based on their skills.
I do wish that the employee community was something we could purchase additionally and not bundled with other products we do not feel we need right now.
Would love if the system integrated with Ceridian Payroll.. would make things easier.

In Betracht gezogene Alternativen

Warum BambooHR gewählt wurde

Gründe für den Wechsel zu BambooHR

Vorteile

I really enjoy many aspects of BambooHR. It is a cost effective solution for small to medium businesses. Great with onboarding/hiring, employee documentation & profiles, UI and navigation, etc. Also, the payroll part of the system has come a long way and is now a well designed feature that is easy to use.

Their customer support team, when you can get ahold of them, is fantastic. One of the best things about BambooHR.

Nachteile

It lacks either features entirely, or lacks complexity of competitors. The ATS and Performance parts are extremely lacking with limited options to customize or enhance. Missing many common features that other platforms have had for many years now.

A general theme with BambooHR is that you can only go so deep when it comes to how you can customize things. The two built in surveys they offer, for example, have no option to customize, nor can you run custom surveys at all, which is a shame.

Additionally, BambooHR recently decided to completely redo their package and pricing structure and it is not a good change. We are on a grandfathered package that they are going to be dropping support for in some cases. There is no incentive to switch to one of the other packages because one offers less at almost the same cost, and the other adds on 3 features that are either redundant, not really a full feature, or that we already have. Performance was an add-on and is now included with the Pro package, which is way more costly.

Customer support team, as mentioned in Pros, is great, but the chat feature is never available anymore and sometimes it feels like they have so many inquiries that they would rather point the finger at other things versus solving problems and working with customers.

If you are an international company, BambooHR is extremely lacking in support there. You can tell that BambooHR was built with US employees in mind first and many things just don't work in other countries, or you have to find workarounds.

In my opinion, BambooHR has become what I think they have tried to not be, which is a corporate entity selling a product versus selling a mission/vision of setting people free to do great work. They claim to listen to their customer base, but it is clear when talking to other customers that they don't.

In Betracht gezogene Alternativen

Warum BambooHR gewählt wurde

Zuvor genutzte Software

Vorteile

Ease of use, that everything you do in HR is in ONE Platform, You can pick and choose what you want to pay for and use BUT I DID purchase it all and it's so inexpensive!!

Nachteile

Two things only:
Templates for documents are not provided.
and
More Hiring platforms are not included/or partnered with BambooHR yet.

Vorteile

The flexibility it gives the employee to login wherever their job may take them, You don't need to go to a physical building to "clock-in" or out. Everyone has their phone.... so you can use it anywhere.

Nachteile

For those that "forget" to clock in, HR can edit but sometimes I want to set a reminder to check ....time for if I should clock out. Part time help that never used to punch a clock does not always remember to clock in or out..... but again, they can have management manually add it.

Vorteile

Time tacking, time off tracking, document storage, e-signatures, information management, training tracking, onboarding, offboarding, payroll.

Nachteile

Limits on the integration of custom fields and tables into filters on ting like onboarding, training, announcements, and benefits.

Vorteile

Simple user platform that out performs the competition.

Nachteile

Reporting could use some work in payroll.

In Betracht gezogene Alternativen

Warum BambooHR gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu BambooHR

Vorteile

BambooHR i user-friendly and intuitive for managers and administrators. This platform has nailed the balance between simplicity and functionality, making it a breeze for anyone to navigate—even those who might not be the most tech-savvy. The features are designed with the entire employee lifecycle in mind, covering everything from recruitment to day-to-day management, which is incredibly valuable. The recruitment function and app integration are top-notch, allowing for seamless operation. And let's talk about the support chat—it's fantastic. You get quick, reliable help whenever you need it. The automated reminders are another solid feature, keeping you on track without having to micromanage every detail.

Nachteile

If I had to point out one area for improvement, it would be the recruitment function. It could really benefit from CV parsing capabilities, which would make searching for the right candidates a lot more efficient. It’s a small tweak, but one that could add significant value.

Vorteile

BambooHR has simplified so many processes for us. It is very user friendly and our employees can clock in and request time off from the app on their phone. These features alone have saved so much time.

Nachteile

I'm sure it will be added, but I would like some of the new features like employee community and benefits administration to be available on the app. We have quite a few employees who do not have their own computer. This would make things much easier for them.

Vorteile

It is wonderful for company announcements, payroll, reporting, employee management, and onboarding. It make life much easier in many ways and gives us a more professional approach and look to the team.

Nachteile

Employee coaching and project tasking are not great. It really is not good at either of these. Too hard to track, follow, and update. For hiring and onboarding it doesn't sync well with Indeed and we always have issues. Like when rejecting a candidate, we have to manually send an email to every candidate that applies. Time tracking needs some minor tweaking. It would be great if it would auto notify of odd punches and help control OT better. The eNPS program is dumb and not realistic. We changed the questions to the Gallup 13 instead.

Vorteile

BambooHR redefines the onboarding experience, seamlessly blending efficiency with user-friendliness to create a platform that delights both HR professionals and new hires alike.

As newcomers to the BambooHR family, we've been thrilled with the platform's capabilities. Its customizable onboarding templates stand out, allowing us to craft tailored experiences that reflect our company culture and meet our specific needs. This adaptability not only saves time but also ensures that new hires feel welcomed and engaged from day one.

Nachteile

One minor drawback we've encountered is the inability to reject a document that a user has already signed, necessitating the need to send it back for revision.

Vorteile

Bamboo is constantly growing and making their products/services better! Their ATS, Time tracking, document management, onboarding/offboarding, reporting and so much more makes my job easier and more efficient!

Nachteile

I wish Bamboo had a messaging feature built within it so that HR doesn't have to give out a direct phone number to applicants and employees.

Vorteile

BambooHR is famous for its user-friendly interface and intuitive design, which simplifies HR task management. Its standout feature is the centralized employee database that streamlines the tracking of employee information, performance reviews, and time-off requests. In addition, its robust reporting and analytics tools assist HR teams in making data-driven decisions. The emphasis on a positive user experience and comprehensive functionality often makes it a favorite among HR professionals.

Nachteile

Integrating BambooHR with other software can be challenging or limited in terms of available options.

Vorteile

I love that bamboohr serves as a multifacety HR management system very easy to integrate. Like The onboarding funtionalities, it works as a database that makes our hiring process much more easy.

Nachteile

You need to make sure there is a team trained and make sure You train others as time goes on because people who don't know basics can mess up You set up. It can get complicated

Vorteile

The thing I like most about BambooHR is that it is an easy place to not only store employee documents, reviews and information, but it is easy to access and navigate. We have some employees who are not as proficient in technology and they have picked this right up! You can also create any kind of report you want to for any category, which has been super helpful for us!

Nachteile

When power editing employees on certain things, it does not edit only the employees who you have changed information for, but creates a new line for everyone.

Vorteile

I love how BambooHR saves me HOURS of work by being such a clean and easy to use platform. I would say the best part of it is being able to store documents, write notes, and onboard/off board so efficiently. I could not go without using BambooHR

Nachteile

Everything is awesome on the platform honestly.

Vorteile

Design, user-friendly, easy of use, easy to set up.

Nachteile

Would like file signature to work differently. It would be great if forms were available to all employees to just fill out and then it would move through the pre-set approval process. Not require a form to be emailed by a management member to someone or themselves to fill out.

Would also like training to be more robust and have more function. Especially would like to see training assignments as of a specific date entered rather than hire date. Would also like employees not to see future trainings until 30 days before the due date. Seeing annual training all year is confusing to them and they get desensitized to seeing that training and ignore it when it comes due again.

Vorteile

I love it's simple format! I use it as my brain for HR as I move away from too many spreadsheets. I love how everything is available and at my fingertips quickly. My employees love it too! The app makes everything so much easier for them and they appreciate having the information easily available and can self-service most things. I just LOVE it so much!

Nachteile

There are a few features that could be easier to use for inputting our data. Since we have a church we have some unique payroll things that are doable just not as easy as I feel they could be.

Vorteile

They made the administrative side of HR so much easier for us. Easy tracking, automatic reminders, clearly display everything to staff, conduct performance reviews, onboarding and offboarding simplified. All great. Really helped our business get to the next level with staffing. We were so deeply upset when their business practices forced us to find a different product.

Nachteile

After almost 4 years as a loyal customer, they restructured their subscription packages moving us from top tier to mid tier and moving some of the add-on features we were paying extra for into the top tier. At that point they told us that unless we upgraded with a 75% price increase we would no longer receive upgrades to those features. The point of subscription software is that we are paying for the continual development and upgrades. It is totally not ok to force existing customers to pay monthly for legacy software.

I tried to negotiate with them and ask for some kind of compromise, like grandfathering us into top tier only for those features or perhaps a discount on top tier for a period of time. They absolutely refused to work with me, straight up refused to let me talk to a manager, insisted that I had to take the full price increase to retain updates for the features I'd already been using for years. When I told them that was a terrible way to treat a loyal customer and that I would take my business elsewhere they were fine with it. Perhaps because we are a small business, they don't see it worth their time to keep us as a customer.

I would warn everyone away from BambooHR as you can't trust the prices they tell you you'll pay. Unreliable, predatory, and awful way to treat loyal customers. From a company that preaches about treating people well from an HR perspective, they sure don't understand how to treat customers.

Vorteile

BambooHR is known for its user-friendly interface, making it easy for HR professionals and employees alike to navigate and utilize its features. This is a major benefit, especially for smaller companies that may not have dedicated HR staff.

Nachteile

BambooHR excels at core HR functionalities, but it may lack some advanced features like performance management tools or robust applicant tracking capabilities found in more comprehensive HRIS systems. BambooHR's pricing can be a deterrent for some businesses, especially as features are added with higher tiers. It might not be the most cost-effective option for companies with a very limited budget.

Vorteile

Bamboo is easy to use, even for a non-tech/HRIS person. We were able to use the HR team w/ the support of the BHR team to design and buildout. Additionally, it is easy for employees to use--very intuitive.
We were also able to use this platform globally, whereas other platforms didn't have the capability.

Nachteile

BHR still is in the younger stages of buildout. There is some functionally that I had with other HRIMs that are missing from Bamboo including a more defined benefits platform and more integration capability.

In Betracht gezogene Alternativen

Vorteile

When using the reporting function whether it's the standard reports of custom reports I appreciate the ability to customize the fields, and time span I need for my reports. The onboarding new starter packet and task customization is great to streamline the onboarding process. We are able to automate some of the tasks and track their completion. For example, we assigned some policies we need signatures on before their start date. The employee gets the chance to read these items before they start to best prepare themselves for their first day.

Nachteile

My least favourite thing about the onboarding packet function is the lack of ability to assign tasks to more than one person. For example I send tasks to our IT team to remind them we need equipment and accounts setup for a new hire. I had to create an individual task for each IT member, rather than a task for the whole group. We already have them grouped by access level, it would be nice to use that as an option to assign tasks.

Vorteile

Bamboo HR was incredibly simple to implement with excellent documentation which enabled us to have Bamboo set up very quickly. It is definitely one of the most user friendly tools and we implemented this without a HR team so that shows how intuitive the platform is. Bamboo HR also has a fantastic array of integrations which is pretty critical. We used Officevibe and then Lattice for peformance management so we seamlessly integrated this tying together our tech stack.

Nachteile

Bamboo HR lacked a lot of features that we needed as we started scaling. We moved to Rippling due to a number of limitations with the Bamboo platform like password management, a stronger ATS etc so we could vertically consolidate our stack under one platform.

Vorteile

As an HR professional tasked with managing various aspects of employee documentation and time tracking, I've found BambooHR to be an invaluable tool for streamlining our processes. The platform offers a comprehensive solution for managing employee documents and timekeeping, making our workflow significantly more efficient.
With BambooHR, all employee documents are seamlessly sent out and stored within the platform. This not only eliminates the hassle of manual document distribution but also ensures that our records are centralized and easily accessible when needed.
Additionally, the ability for employees to clock in or enter their hours directly on the Bamboo platform has been a game-changer for our organization. Gone are the days of manual timesheets and potential errors in time tracking. With BambooHR, employees can conveniently log their hours from anywhere, whether they're in the office or working remotely. This not only promotes accountability but also provides us with real-time insights into our workforce's productivity and attendance.
BambooHR has transformed the way we manage our HR processes, providing us with a centralized platform for document management and time tracking.

Nachteile

Currently, BambooHR limits employees to being assigned to only one project at a time. It poses limitations for those with more dynamic project structures or employees who contribute to multiple initiatives simultaneously.

It would be highly beneficial if BambooHR could incorporate the ability to assign employees to multiple projects concurrently. This feature would provide organizations with greater flexibility in allocating resources and tracking employee contributions across different projects.

Vorteile

I like the ease of the application and how quickly you can request for leaves or look at other people on leave as well. I wish that we could put in our own color profile as a personal setting, rather than stick to the one that the company has chosen. For example, HR has chosen the color orange, and I would like to change the color to Blue as a personal setting.

Nachteile

I would like to see different views available for people on leave. For example, within teams, I would like to see that a person has blocked off a day for an annual leave and can't apply on that day because it's already taken by somebody else. It helps employees under teams recognize that another team member might be out that day and they may not get an approval.

I would like to see flexibility on the way hours are plotted for a workday. For example, within our company we have to use percentages like 0.25 to describe a quarter day and because we have an 8-hour workday sometimes we need to take leave for only 1 hour or 1/2 hour and there is a difficulty in plotting that as a leave.

Vorteile

Once you finally construct an HR new hire packet to your liking, the rest of the process for onboarding is easy. PTO tracking is a simple feature to use as well.

Nachteile

-The system does not flag a candidate with duplicate SSN's, ID information etc. This is a critical downfall. A candidate can create several duplicate profiles with different emails or phone numbers to get around being classified as "not eligible for rehire". If you use this system, please be sure your staff does their due diligence to compare similar names, and middle names.
-Customer service is dreadful. Rather than specifically identifying your concern and providing a solution - your situation gets referenced to one of their articles. Then the ETA for an actual solution is left to ambiguity.
-Their system bugs often; For example, I just cleared my inbox today, and it's still prompting me on open tasks needing my attention.

Vorteile

Easy to use for my employees. Smart phone compatibility is perfect. PTO requests are quick and manager approval helps.

Nachteile

Login is a pain with the dual authentication when your in a hurry. Reports are good but can take some time to figure out.

Vorteile

I liked the custom features of nearly everything in the system. This made it easy to work with our existing structures and we built around that. The auto filing for signed policies was great, and the reminders for training needs was great for all employees, their supervisors, and the managers to ensure everything was on track for timelines and protocols.

Nachteile

The reporting features were not as extensive as I would have liked. Things may have changed, but the reports for specific and custom items was a little difficult. The customer service was mostly online or through their FAQs or videos which wasn't ideal if we were in a crisis situation, but overall a good product.

Vorteile

I really like all the features, I mostly use it for hiring and it makes viewing candidates very easy!

Nachteile

The most recent update has changed the look of the platform and I'm not a huge fan of it. There could also be better reporting to come from the hiring section.

Vorteile

The API to google calendar and the user friendly interface

Nachteile

I'd really enhance the process to see review people time logging. It is hard to track on an overall basis who is missing, who has reported 'x' or 'y' hours so I can quickly check if that's is ok, etc.

Vorteile

I love BambooHR in so many aspects. But my favorite would be how it can be integrated into other HR Software Tools and job boards. My work as a Technical Recruiter is to hunt for the right candidate and it became easier to do so when we integrated BambooHR to other tools we have.

Nachteile

The function of uploading the candidate's resume and manually entering the details one by one is pretty time-consuming. I am hopeful it will be better soon!

Vorteile

I came on board with all employee and contractor files in paper form and it was hard to stay consistent in knowing what everyone had at every location. This enables me to clear up missing documentation and provide important documents to everyone in a consistent and timely manner.

Nachteile

All the features we use at this time are beneficial. I would like to have an easier option to pull reports without having to create a report every time I want to view or pull information quickly.

Vorteile

User friendly. Support helped us customize to track ID badges

Nachteile

Would like it to meet the construction industry payroll needs.

Vorteile

Everything is seamlessly integrated into one system. From onboarding, performance reviews, offboarding, hiring, to reporting—everything you need is all under one roof.

Nachteile

At the beginning, it was curated for the US market. We could not resonate with some of the features and what we needed to suit our market was missing.

Vorteile

I love the ability to have centralized location to manage my employees. I use the program on a daily basis and use it to plan staffing.

Nachteile

Minimal training resources to engage employees in conducting customer service business objections.

Vorteile

BambooHR is relatively easy to implement - not overly complicated. Some HRIS companies spend 12 weeks on implementation but BambooHR's implementation process is based around 5 or 6 one hour phone calls and their implementation specialists do a nice job of walking you through everything. The system is simple and intuitive for our blue collar employees. It's an affordable HRIS solution for small to medium businesses who don't need a super robust platform.

Nachteile

It's not as customizable as they make it seem. There have been quite a few functions that I expected that it would have the capabilities to do and I just get told "no, the system can't do that". They have good customer service response time but you're routed to anyone in the queue so there's no consistency of an Account Manager or dedicated support person. And their benefits administration solution is not nearly developed enough yet, in my opinion. If you're currently using a separate benadmin solution, leave it where it is until Bamboo has made some major improvements on their version.

Vorteile

Bamboo is a very friendly HRIS, super intuitive, and easy to use, you can have everything in the same platform, your ats, performance reviews, files of each employee, surveys, onboarding, for the employees is very easy to use, ask for their vacations, see the org chart and check their info and documents anytime they want.

Nachteile

Honestly i like it very much, i will just add more things to the module of performance reviews because it can be a little bit limited

In Betracht gezogene Alternativen

Vorteile

Very user-friendly, easy to explore and find the functions, not much training is needed. I also like the fact that we're able to customize the reports we need.

Nachteile

The notification feature is not very flexible. For example, we're able to get the notification when there's a addition or termination. but can't get one if there's an internal transfer. therefore we have to notify other teams out side of BHR.

Vorteile

Good interface for time tracking, requesting time off, and general HR management.

Nachteile

Takes a considerable amount of time to properly configure for complex organizations.

In Betracht gezogene Alternativen

Gründe für den Wechsel zu BambooHR

Vorteile

It's convenient, well organized, helps us meet compliance requirements and provide better support to our employees. Love the performance management tools and the employee satisfaction surveys.

Nachteile

Not really a con, but took us a couple of tries to get onboarding process perfected.