Lightspeed Golf

4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Über Lightspeed Golf

Bring deinen Golfplatz in Schwung mit der zentralen Verwaltungsplattform, die dich bei der Vereinfachung, Skalierung und Bereitstellung eines außergewöhnlichen Kundenerlebnisses unterstützt. Verbessere deinen Online- und physischen Betrieb mit innovativen Funktionen für die Golfbranche. Statte dein Unternehmen mit allen Tools aus, die zur Bewältigung dieser Herausforderung erforderlich sind. Nutze leistungsstarke cloudbasierte Funktionen, die wie ein System funktionieren. Dazu gehören ein anpassbares elektronisches Tee Sheet, Online-Buchungsfunktionen, Spielermanagement, dynamische Preisgestaltung, ein Verkaufssystem, Turniermanagement, automatisiertes Marketing und mehr. Lightspeed hilft dir bei allem, unabhängig davon, ob du einfache öffentliche, halbprivate, private Golfclubs verwaltest oder einen komplexen Multi-Course-Betrieb mit Hotel, Resort und mehreren PMS-Integrationen hast. Die Plattform kann über 50 Plätze mit 9 bis 54 Löchern gleichzeitig verwalten. Möchtest du mehr Kontrolle über deinen Plan? Jeder Nutzer erhält flexible Zahlungsoptionen ohne langfristige Verträge und mit einer nutzerdefinierten Plattform, über die genaue Anforderungen und Budgets erfüllt werden. Während des Einstellungsprozesses hast du Zugang zu einem engagierten Team von Golfspezialisten, was die Implementierung der leistungsstarken Technologie in deiner Einrichtung einfacher denn je macht. Sobald dein Golfplatz die Plattform verwendet, bist du nur einen Klick von einem Team von Kundenerfolgsexperten entfernt, die dir bei Fragen oder Bedenken helfen.
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Lightspeed Golf Preis

Lightspeed Golf bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Lightspeed Golf ist ab 325,00 $/Monat verfügbar.

Startpreis:
325,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Nein

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Nutzerbewertungen zu Lightspeed Golf durchsuchen

176 von 176 Bewertungen
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Sharon
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.9.2019

I am very very pleased with the Chronogolf system

I love the fact that I can work from home, I can watch the tee sheet  and bookings, look at sales is very convenient .  The online help at the bottom right of the screen has been  a life saver.  Early in the season after we went live we would run in to different scenarios that we need help with.  It was as easy as typing in the question , responses and solutions were within minutes.  No waiting on hold on a 1-800 number listening to music. This help was 7 days a week as well.  As an accountant by trade , I am all about numbers , so I love the reporting and the different ways you can segment and isolate data.

We also wanted the feature where we had the ability to process payments over the winter.  Almost 25% of our membership use our winter payment plan, were they can divide their memberships and services into 6 equal payments.  This can all be done now through Chronogolf and the Stripe feature.  I was began working with representative and she walked be through a couple of different ways to do this and she sent me a helpful follow up email recapping our training system.

There are training modules you can access and go back to take a refresher on if you think you need to learn more.

Vorteile

Last year our golf course made the decision to switch from paper tee sheet and an antiquated POS system.  We didn't make this decision lightly either.  Cost, practicality , ease of use were just some of the many factors we considered when we went shopping for a replacement.  We even did a site visit to one of our local courses who was using the Chronogolf product.  The manager very generously spent a couple of hours with us showing us how he used it and what he considered the pro's and con's .  
Our board of directors made the decision in February to go with the Chronogolf product and I was appointed the person in charge of implementation and training.  I have to say before I started, I was apprehensive , actually dreading the switch.  Well, I have to admit I was pleasantly surprised.  After an initial conference call, I was appointed a trainer/facilitator to help our golf course and myself navigate this process.  My trainer represenative, was polite, patient and very accessible.  I say patient because I certainly have basic computer knowledge , but I was worried I did not know enough technical stuff.  Anything I did not know represenative walked me through it.  We built our tee sheet and POS system basically using the template they provide yet still customizing it for our own specific needs.  We worked away on the off season an we were ready to go live on time for our opening.  
I love the cloud based aspect , for us this made accessing information so much quicker.

Nachteile

The one time this summer that Chronogolf experienced a system wide issue as a result of AWS being down, they were very quick to reach out to all of us through a message on the tee sheet and email that the problems we were experiencing were theirs not ours.  That saved us time , instead of running around test our wifi and routers thinking the problem was us.

David
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.9.2019

The Point of Sale system, Lightspeed, is brilliant.

Overall the software is brilliant from a club management point of view and makes my life so much easier.

Vorteile

- The system works seamlessly with Lightspeed POS and makes our day to day tasks so much more efficient. As a result we are so much more accurate with all our work.
- The subscription selling process is so simple and customizable for each customer it gives my staff confidence they will get it right first time every time.
- The dynamic pricing model is brilliant and moves with our demands to reflect a price which is reasonable for the amount of traffic we have on a given day. Once set up you don’t need to worry about it again.
- We use the events page to sell our junior camps online. This is a great portal to have as we can send our customers a link so they can read all about the camps and sign up online. This can be used for social events and banquets to sell ticket also.
- With both pieces of software integrated (POS and Tee Sheet), it saves us double work setting up memberships and green fee types in both. Lightspeed is also integrated with Xero accounting software so our accountants can see their accounts the following day!
- The software has a chat system and the Chronogolf staff are always there to help. Most issues are solved immediately but any that aren’t are resolved with a couple of days.

Nachteile

- The organisation of the system takes time but once a member of staff has responsibility for this it works well.
- The system can be slow at times but this is rare.
- Golf shops products need to be made up from scratch but this also gives us the ability to create them the way we want too.
- When sending out sms or email messages from the tee sheet it doesn’t keep a record of what was sent to look back at.

Bailey
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
1

1
Bewertet am 12.1.2022

Worst Reporting System I've Ever Seen

Switching after 11 months, if that tells you!

Vorteile

Not much to say, not much was good. Restaurant software was OK, but barely.

Nachteile

The reports Lightspeed provides are a joke. There is no rhyme or reason to how reports are carried through to accounting systems, and total amount NEVER match, leaving the client to sort through an accounting nightmare all on their own. They offer literally no help in terms of navigating the system, simply stating that "they can't tell you how to handle your money". When you have to ask for help over and over again, you eventually receive short, smart-alek responses, as if you're not worth their response in the first place.

Greg
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.11.2018

Features upon features!

All in all Mountain Woods Golf Club is very happy with all three aspects of Chronogolf, the management and staff find the software utilities to be very organized and easy to use, The customer service is second to none and finally our customers enjoy using the software to book their tee times and view the house account transactions.

Vorteile

There are many aspects of Chronogolf that make it a complete software package. It has features upon features such as creating numerous price sheets to customize booking privileges and pricing, a tournament module to keep all social events and golf tournaments organized in one calendar. The promotions section is one of my favourite as it gives me the ability to create promo codes for events such as fathers day or mothers day. I am very excited for the Dynamic Pricing module and I am very interested in integrating it into our facility in 2019. It would not be fair to review the software and not touch on the service and continuous enhancements or software upgrades. The customer service staff is second to none. The online chat makes it easy to get an agent and the agents seem very knowledgable and polite when assisting with all questions or concerns we may have. As for the software updates… they are always creating enhancements to the software. Many of these enhancements I believe are driven by the requests sent in by current users of Chronogolf and some are simply generated by the company itself. The final aspect of Chronogolf that I would like to review is the member and guests experience. We have had a great number of members and guests tell us that online booking with Chrono has been an enjoyable experience. The dashboard is clean and giving members the ability to see and book directing into the tee sheet with other members they might know is one of their favourite features.

Nachteile

There are some reporting questions I had about reporting in the Lightspeed POS system but CSR at Chronogolf was quick to point me in the right direction.

Russell
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
2
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 10.3.2022

Muskoka Highlands Golf Links

Overall my experience with Lightspeed has been good.

Vorteile

Very easy to use and differentiate between different member types. Online booking is simple for our customers.

Nachteile

It may not be a Golf con, but it would really help our POS if Lightspeed fully integrated with Moneris on all of their platforms. I know they do with Restaurant, so why not with Retail?

I'd love if there was a mass-edit option for member types on Golf and Retail. At the end of each season, members lose their designation and only get it back when they pay their dues. This would save us time having to manually change their member types.

Sharon
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2019

Our Club has benefited tremendously from our association with Chronogolf

Vorteile

After my first year as Director of Golf at my facility, I decided that we needed a more efficient method of collecting data. We had never had a point of sale at the club and I began the search for one. Two years ago
we investigated over a dozen pos systems and then narrowed it down to several. After interviewing the "users" of the systems, we came down to two contenders, Chronogolf being one of them. Many of the pos systems were pretty similar, but it was the personal attention I felt we were getting from Chronogolf. After two seasons with Chronogolf, I was not disappointed. The system is user friendly and the tech support is
excellent.
We have also signed up with the email marketing system and after some instruction, I am happy to report that I enjoy using the
program. It seamlessly integrates with Chronogolf. The Club had also engaged the website team to build a new website. It was a pleasure working over last winter with the support team on the
website.
Once again, they are supportive and responsive to any changes we need to make in that regard.
So in conclusion, we are very pleased that we have partnered with Chronogolf and now use the Chronopitch email marketing and their website support.

Nachteile

Not much comes to mind. If a member of the staff is having an issue they can send a request directly from the screen and within minutes a reply is received. The instruction is clear and all problems are solved in a reasonable time frame

Carolyn
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.3.2022

Excellent customer service

We switched from golf now to light speed during Covid. We learned as we went. Fortunately the program is set up so well, we were able to have a smooth transition

Vorteile

I love that it is so easy to use. I also love that my rep gets back to me so quickly with answers. He also will reach out just to check in.
I try to schedule tutorials with him. Very helpful

Nachteile

Is it strange to say there are too many reports? But seriously you can get lost with the ways to analyze the data.

Jean-François
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.10.2019

Chronogolf is the most complete and efficient booking software out there

Do not hesitate to explore this exceptional golf management software, it is remarkable but especially a plus for your company!

Vorteile

As a golf course manager, I have been using Chronogolf since May 2014 and without a doubt I highly recommend this tee sheet booking and member management software. It’s easy to recognize the different player types on the tee sheet based on their individual colors and the starters use tablets to view the tee sheet and manage the pace of play. It is also easy to access the Chronogolf dashboard online for the players. These aspects are very important to make sure all golf operators that use the platform can benefit from these features, especially by its speed of execution. Being able to book online directly from home or a phone is an advantage for the proshop staff. Managing the tee sheet with our daily discounts is remarkably simple and seeing reports from anywhere is very easy. Chronogolf allows you to build a complete customer database without an extra cost. You can promote your golf course and tee times online and on social medias with Chronogolf to make any available spots more visible.

Nachteile

There are a lot of updates and features which is sometimes hard to keep track, but I like knowing the opportunities are out there and continue to evolve.

Alexandre
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2019

A program that continues to evolve and improve

Vorteile

We have been using the Chronogolf platform since its creation in 2012. We are proud to say we help create the product by giving our opinion on the upgrade that needed to be done in the golf management system industry. Nowadays, the program has evolved to a much more complete system that gives your business flexibility in sales creativity. It’s a great system which makes the tee time booking a lot more efficient for the client and our staff. It also provides you the possibility of promoting your golf course online, which gives you the power of managing your quiet time of the day and increase your sales. The system itself is user friendly and easy to use, whether it’s from booking reservation to events and tournaments, online payments, email bank, technical support, player and pricing options, statistics, market segmentation, reports and way more! The variety of options that Chronogolf offers to its users is like no other product on the market. It is a real marketing tool for your business, combined with his own POS (Lightspeed) to give you the full business tool package you need!

Nachteile

They take their time to release certain features but I cannot complain since they release features that are so integral to our day to day business.

Matt
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 29.7.2019

The Customer service is unparalleled in the industry, with up-to-the-minute response times

We are in our third season using Chronogolf and Lightspeed POS. The cloud based software is easy accessible and user friendly. And the company, in itself, is innovative, constantly adding new features and improvements that make running a golf course Pro Shop more efficient and effective. We look forward to seeing new features and innovations in the future, with the goal of creating the best possible experience for our customers, with the support of Chronogolf!

Vorteile

- Chronogolf / Lightspeed Retail / Lightspeed Restaurant - user friendly and there are constant improvements / innovations
- Packages and Subscription module - easy to use, track and manage
- House Accounts - automatic payments are very valuable to our operation
- Lightspeed Restaurant - a good way to manage a restaurant / bar in an efficient and effective manner
- Promo Codes - are a great way to track and manage promotions and discounts for customers

Nachteile

- The Sync between the tee sheet and Lightspeed Restaurant is not always automatic, which impacts the management of our Loyalty Program.
- We would like to see certain improvements in the Dynamic Pricing module, but since this has been newly introduced, I would like to wait and see the additional features they add
- The app is not yet up to speed in terms of performance compared to the current app we are using

Benjamin
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 19.4.2020

You should be proud of your company!

The Lachute Golf Club would like to thank and congratulate ChronoGolf for their outstanding work. A young youthful company that seems to understand where the golf market needs to be headed in the future.

On a personnal level, ChronoGolf has been amazing to us over the past two + years. But more importantly, ChronoGolf [SENSITIVE CONTENT HIDDEN] helped us with;
1) Transition of two management companies.
2) Creation of new website
3) Creation of new online store
4) Helping with bugs and small changes
5) Development of databases
6) Integrations: ChonoGolf, ChronoPitch, WooCommerce, Stripe.

Needless to say, alot of work needed to get done.

Our online store has been a great success. Our sales have almost reached $60,000.00 in one month of operating in the worst sales period we could have imagined, given the current Covid-19 situation.

The money generated will go a long way this season.

Once again, to any boss/supervisor/manager, rest assured that your staff presents themselves in a professional manner and goes above and beyond my expectations

Thanks again to everybody behind the scenes of ChronoGolf. I can just imagine how difficult this is for you as well.

Vorteile

Integrated Services and Software
Expansive staffing
Constant Visual improvements
Easy to contact staff
Great customer service
Functional Programming
A youthful and modern staff
Automated communications from Chrono
Pricing Structures

Nachteile

Meeting the individual demands or needs of golf courses can become difficult.

Logisitical Limitations (getting better!)

Programming Limitations (getting better!)

Jed
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.3.2022

21st. Century

This company has done everything that they they said they would. Training could of not been better.

Vorteile

Cloud based, all we need is an internet connection and I can use Lightspeed anywhere! The Food & beverage software blows away any other product.

Nachteile

One thing that I would like to see is to sell multiple packages to different people but paid by one person in one transaction. ex. two sisters or husband and wife.
One glitch is customers in F&B can charge to a house account even though they do not have one. They do have a work around but its not the best.

Derek
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 25.7.2019

Everything is more efficient. It's accessible at any time.

The onboarding process for us went very smoothly and the team and Chronogolf was very helpful and on the phone whenever we need them.

Vorteile

A lot of things that people were saying to us about Chronogolf were positive. We realized that we could utilize our tee sheet a little more effectively. One of the things that I really like about Chronogolf is that it is cloud-based which makes it easy to access from anywhere. The other thing is the openness to feedback where certain features weren't available at the time , but we kept getting feedback from the Chronogolf team that they might not be able to introduce these features right away, but it was in the process of being built and that word has held true. If there are any problems my staff is having, I don't have to be at the office to solve them. Our members absolutely loved it because they are able to go online and make reservations. It reduced phone calls that we were getting in the Proshop.

Nachteile

We are very happy with all the systems we have in place. Even though you have to jump from the tee sheet to the Point of Sale, it's not such a big deal, it's only a tab away. I can't wait for what's to come!

TJ
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2019

The Chronogolf platform is very flexible and reliable

Vorteile

I appreciate the fact that if there isn't something me or my staff can figure out, I can reach out to their Live Chat Support and they will do everything to regulate the problem for us. They are a reliable source of information and knowledge. They are also available very regularly.
The membership structure on Chronogolf is easy and transparent. It makes our membership management better and it makes booking online very easy for our members, new and old alike.
I love the integration with Lightspeed and the fact that we can have house accounts for our members that can be viewed efficiently and accurately. The integration with the Point of Sale is excellent for our inventory management and control.

Nachteile

Can't think of any. I enjoy every aspect of the software, any suggestions I have had have been met with sincere consideration and often appear in regular software updates.

Guy
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2019

The biggest strength of the program, is its simplicity!

No other system, in my experience, can offer such an inclusive all-in-one solution for the needs of our golf course. From the inventory management to booking tee times, nothing offers such an easy and comprehensive experience.

Vorteile

The intuitive nature of the platform allows both the players and the business owner to experience smooth and pain free interactions. The feedback from our customers has been terrific and both management and staff have had no issues adapting to the use of the many features available. Chronogolf and Lightspeed works seamlessly and the design and integrations are clear, easy on the eye and easy to navigate.

Nachteile

There are a lot of new updates and features added that we need to adapt, it is constantly changing and mostly for the better. Luckily, when this comes up, the Chronogolf support team is always available to help us understand and adapt to these fantastic additions.

Jean Guy
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 18.3.2022

Light speed Golf/restaurant

Like it a lot. Use most of the features. Awesome

Vorteile

Click and point, very easy. Users can have easy access on phone.

Nachteile

We have a 9 hole course so it is a bit limited for something we are trying to do. Always a way around.

Ken
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.3.2022

Golf Course User

Great people to work with - they get the golf business and work hard to make sure it is simple for the end user.

Vorteile

Tee sheet is intuitive once you have it set up. More structured from back end when setting up but once done very easy for staff. Integrations are great and moving from Tee Sheet to Retail is easy.

Nachteile

Too many clicks to check people in - they are fail safes but can be ponderous when you have a line up of people waiting to pay.

Donna
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2019

We love Chronogolf!

Vorteile

The Canaan Country Club recently ran an anniversary special which was extremely successful in bringing in many new members. With the sudden rise in memberships, we needed to find a tee time system that would keep us organized. We chose Chronogolf by Lightspeed and we LOVE it! This program is so user friendly, which was exactly what we needed, as we have a few employees who have never even used a computer before! Our club has never used a tee time system either, but this program was so easy to learn that it made a very smooth transition for us. Every feature and function in this program works together to make booking tee times simple and easy, while keeping you organized in the shop and on the course. My favorite feature is the Customer Support chat box located in the corner of the program window which offers live help whenever needed. The customer support team is a great comfort to us. I would recommend this program to any golf course.

Nachteile

Haveyet to find something we don't like about the software!

Brent
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.1.2019

Highly recommended for any course.

Vorteile

Having worked with a number of software packages in the golf industry I can say that Chronogolf is definitely the most user friendly and intuitive. The integration options only serve to enhance its capabilities. Being a newly constructed course it is great to see that they are willing to work with our business as we continue to grow. With any system there will inevitably be functions that require additional training above and beyond the initial set up stage, and I can happily say that the live support has made this effortless and timely. Reporting options from Chronogolf allows for a quick view of Key Metrics while Lightspeed allows for more specific sales reports to scrutinize each category.

Nachteile

While both Chronogolf and Lightspeed both operate efficiently and communicate in real time I could see potential benefits to working with one software provider. That being said they are always working on upgrades and additional functions to improve the user experience. Would highly recommend for any course.

Marie-Claude
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.8.2019

The support team is always available to answer our questions at any time.

We handle a large restaurant for events and using the Lightspeed Restaurant integration with Chronogolf has been very helpful to manage credit accounts.

Vorteile

We have been working for several years with Chronogolf, Lightspeed Retail & Restaurant and we do not regret our choice! Having multiple events and weddings per day, we needed a complete solution for Food & Beverage and the Restaurant POS is perfect for our needs. The Chronogolf software is easy to use for both the managers and the staff. The Chronogolf team is proactive and improves their software many times per year.

Nachteile

Every software has their small issues, however the Chronogolf team is always there to fix our problems quickly.

Allen
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.3.2022

Bell Bay Review

Vorteile

This product is the best and most easy to learn and use out of any others I had worked with over my career.

Nachteile

Can't think of any cons as they pertain to our usage of the software.

Gilles
  • Branche: Sport
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2019

We love Chronogolf!

We only have good things to say about the Chronogolf team.

Vorteile

We were one of the first Chronogolf customer and since the very beginning, we have not stopped complimenting the service we receive. The clean and sleek design of the interface makes it easy to navigate and understand the software. When there is a problem, there is always someone to answer us quickly and correct the issue if necessary. There are also many training videos for how to use the software which allows us to learn the features when we have time or at home.

Nachteile

When we have issues, we reach out on the support chat and they quickly find solutions.

Jonathan
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.3.2019

Would highly recommend this to any and all Golf Facilities.

Vorteile

Abercrombie Country Club switched to Chronogolf a few years back and the system has surpassed any and all expectations we had. The software is all-inclusive, providing all your club needs together in one place. Very user-friendly software for staff and Chronogolf provides exceptional customer service for any needs you may not be able to accomplish on your own.

Nachteile

The only thing I can say is I know I do not use the system to its full potential but the Chronogolf team is always helping us and letting us know what is new in terms of features and options within the system.

Tyler
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.1.2020

We have already recommended Chronogolf to other courses in our area

Our staff were able to comprehend and identify how the system worked in no time at all, which saved us having to spend hours in training.

Vorteile

After using the same POS system for many years, we felt the time was right to look for a new platform. We searched all the latest technology and found Chronogolf by Lightspeed would be our best fit. Now that we have used it for a full season, we are very happy with our decision. The reporting we are able to do exceeds our expectations, as well as the unlimited marketing opportunities we are able to access. We are now taking advantage of the add ons such as ChronoPitch and have developed a new phone app as well.

Nachteile

We've tailored the software to facilitate our needs, can't really complain

Alain
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.8.2019

Members appreciate how easy it is to book online!

Our golf facility has been happy to use the Chronogolf booking software since 2014. It has been a very good experience so far.

Vorteile

For managing reservations, nothing is easier than the Chronogolf software. Also, from setting up tournaments to processing payments, everything runs smoothly. The platform is constantly evolving and allows golf club managers like myself to monitor the day-to-day operations using the detailed report tool.

Nachteile

We had a few issues with the internet that made the situation a bit challenging, but other than that, everything is working great!

Curtis
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 24.11.2024

Dark Ages to cloud 2.0

We went from a pencil and paper tee sheet to this robust system. I'm not gonna lie, there were a few bumps along the way but once I was trained I was able to train all my employees and it's been invaluable to evaluating the health of our country club.

Vorteile

Platform is intuitive. Training is manageable. It is robust enough to go REALLY deep while easy enough for "cheap" empoyees to navigate it without messing stuff up. The integration between tee sheet and retail is awesome and I'm hoping when we add restaurant it will also be awesome.

Nachteile

There are some features I would like to be able to adjust myself, but the company keeps it in house so we occasionally need Lightspeed to adjust stuff for us.

In Betracht gezogene Alternativen

UpKeep

Gründe für den Wechsel zu Lightspeed Golf

I liked the integration between tee sheet, retail, website and restaurant.
Zoe
  • Branche: Eventservice
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 26.8.2024

Great for Everyday Bookings + Tournaments!

Vorteile

This software allows golf-central businesses to keep organized; it specializes in booking anything from 1 person tee times to large scale tournaments that can span multiple courses. There are numerous integrations with this software that allows bookings from other websites to show up on the tee sheets on its own!

Nachteile

At times the software can be a bit slow and buggy when working with large tournament data, especially when adding dozens of shotgun groups at once.

Bob
  • Branche: Unterhaltung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

1
Bewertet am 8.8.2023

Why do we now have to pay a fee

Good until 2.weeks.ago. now, very poor

Vorteile

Up until recently the app was free. Now they want to charge usNo one will answer the phone when I call...Numerous time over a 1 week period

Nachteile

Everything now. I can not make a tee time without being charged a fee, and I work at the course!

Matt
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.3.2023

Great software

I have had a great experience so far with Lightspeed and the customer support has been top notch. We are hoping Lightspeed Payments takes us to another level this coming season. Very pleased with the change to Lightspeed in early 2022.

Vorteile

The simplicity of the software and customer support to help new and existing staff

Nachteile

The integration between the golf software (tee sheet) and retail software for taking payment.

Mary Ann
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.3.2023

Golf Course

Vorteile

Able to track inventory as to what we sell and profit margins

Nachteile

Only Con is system did have trouble last year with going out

Amanda
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.3.2023

Kigali Golf Resort & Villas Review

Vorteile

The software is easy to use.The support team is accessible any time.

Nachteile

It would be nice to link many memberships to one person and not reduce this to one email one membership

Dylan
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
1
Bedienkomfort
3
Kundenbetreuung
3

4
Bewertet am 4.3.2023

This software must have been written by someone who has never worked in a golf shop.

Given the opportunity, I would not use them moving forward.

Vorteile

It does have many good features, but what software doesn't?

Nachteile

Many logical processes are not included. It is not very user friendly, and it behaves like 3 separate companies merged into one, that don't communicate very well.

Matthew
  • Branche: Sport
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 3.3.2023

The 3 separate systems do not communicate well with each other.

Onboarding is taking months, not hours. For 6-8 weeks we did not have the ability to take card payments.

Vorteile

receiving inventory is fairly simple, though I'm not sure accountability is there on the back end.

Nachteile

Many things are not user friendly, and do not have a feel that the designer ever worked in a golf shop.

Elizabeth
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.4.2022

Lightspeed is the perfect solution for all our golf course needs.

I'm so grateful that we chose Lightspeed as our new partner for tee sheet and POS management. Our new website is incredible and our PitchCRM campaigns are very successful. We look forward to continuing our partnership with Lightspeed.

Vorteile

Lightspeed software is incredibly easy to use and offers tremendous features to help you manage your business. The dynamic pricing tee sheet feature is key for our business and the Business Intelligence and POS reporting gives us the data we need to analyze our revenue. The added value you find with website management, CRM, and other tools are great to maximize the value of partnering with Lightspeed. Every piece of the Lighspeed puzzle offers dedicated support teams that assist with any question quickly and with almost immediate responses for tee sheet and POS management. I'd highly recommend Lightspeed to any golf operation of any size.

Nachteile

As with any change, there are growing pains and challenges. While Lightspeed training is excellent, there are a couple features on occasion that we have requested specifically to improve upon or add for an even better experience. The biggest hurdle is the same as you would face in making this kind of transition with any new software program and that is simply the learning curve involved and time it takes to setup all of the tools and items needed to start operating normally again. The good news is that Lightspeed makes it about as painless as possible for such a significant transition.

ROBERT
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.2.2020

Nehoiden Golf Club Chronogolf Testimonial

In December 2018, we started to collect Member payments through Chronogolf, and completed the implementation/transfer phase from our previous management system. It was immediately apparent that Chronogolf was far more intuitive, and the customer service is a complete 180 from what we experienced with our previous system. The team at Chronogolf is readily available, and you can direct message them at almost any point during the day. Our main contact Mylene was great with training and answering all of our questions as well. We soon felt we made an excellent choice in Chronogolf.

From the member side, they provide a Member Portal which allows our private members to set up automatic payments, see their current balance, see play history and keep an unofficial GHIN at the Club. Invoices are also automatically emailed to members at the first of each month, and cards kept on file are charged on the 15th. We provided our own instructions to members for how to activate their Chronogolf Member Dashboards, and as a result have had to so less admin work collecting and accounting for member checks and individual monthly payments.

Vorteile

The 2019 season was our first with Chronogolf, and our experience with the system from to this point has been stellar. From implementation and working with the onboarding and customer service teams, from opening day and throughout the season, Chronogolf has been the product we were looking for in a golf management system, even though we are a 9-hole private course that does not utilize tee times. We are using the management system to renew our memberships, pay GHIN fees as well as outstanding 2018 fees, check in members and guests at the first tee, charge guest fees before rounds, and send out monthly billing statements to members with outstanding balances.

The 2018 golf season was our first with a golf management system, after years of using several third party tools to collect annual member dues, monthly fees, as well as guest fees at our golf course. We went with a management system [Chelsea Reservations] after some research that we thought would fit our needs. While the system proved adequate, it helped us realize what we really needed in our system, and we started to once again explore the various options most used in the golf industry. After much work to compare and trial a few our of top choices, we decided that Chronogolf would best suit our needs for the 2019 season...

Nachteile

I believe this question is not applicable at this time.

chris
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 28.11.2019

We are extremely pleased with the Chronogolf system. Best System out there!

The experience working with Chronogolf has be very positive. The are a great team player with golf facilities. We are looking forward to seeing the growth of best of business relationships to further our business and no trade times! We feel we have found a long term partner to help grow our business by providing an open platform to provide better services to our customers.

Vorteile

It is a modern cloud based system that is simple or as complex as you would like. If you are coming from an older style point of sale system it will take a little while to get up to speed, but don't worry the support services are prompt, competent and patient. The ability to work from home to manage the system has been great for our management team. Reports are detailed and easy to run. Collecting customer information is straight forward. Different modules are available as your comfort level with the product increases that will help differential your golf facility from the crowd. The system works seamlessly with Lightspeed and has resulted in improved bottom line performance in every department category. It is easy to make informed decisions on performance as you go along.

Nachteile

There is so much capability with this system you can get overwhelmed in the first peak season. We are really looking forward to the off season to strategically go through the system for improved performance. It is a intuitive system but there is a lot of potential to challenge your team.

Pamela
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.1.2020

Don't Think Twice

Our experience with Chronogolf has been nothing but exceptional! We are using Chronogolf in our Golf Shop and Food & Beverage departments.

The support staff at Chronogolf have gone above and beyond to ensure that our onboarding and training went well. After the fact, the staff has been there for us every time we had a question or needed a reminder of the process for a certain aspect of Chronogolf.

Chronogolf is the most user friendly software I have ever used!

Vorteile

I love that this software is cloud based and I can access it from anywhere.

Nachteile

I wish Lightspeed integrated with Moneris.

Tim
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.7.2019

Chronogolf has been the best by Far

All that said, Chronogolf is an excellent program that my golf course plans to use for years to come.

Vorteile

I've used a few different tee sheet management software programs throughout my time working at golf courses, and Chronogolf has been the best by far. This program has great, very intuitive features that I felt the other services I used were lacking. Some of my personal favorites are included below:

- A very nice way to price out golf per individuals, or groups of golfers (we have many different price points and golfer "types" here, and the ability to set the daily pricing by the hour, and easily change a golfer's specific pricing by changing his or her "type" makes it very easy and quick checking in golfers)

- The ability to click and drag a tee time to change the time is awesome. So much easier than going into the reservation and changing the time, or deleted and recreating

- Having a way to set colors to different types is great and gives a quick way to see the demographic of golfers on any given day

- The tournament module is awesome (still needs a few minor tweaks) But as a course that hosts many tournaments, I use this module very frequently and it provides a very easy way to manage the tee sheet on a tournament day

- Probably the biggest feature is that it is cloud-based. I can access any information I need to at any time I need which is very useful and important to me.

Nachteile

This program, like all others, does have a few minor flaws, and some bugs (sometimes runs very slowly, or just glitches tee times out) but all that is very minor and usually does not cause any lastly problems.

Steve
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.10.2019

The software is very intuitive

From the start, Chronogolf has been able to highlight its competitive advantages, which met many of our needs. Our experience with Chronogolf being so positive, we even made the decision to integrate Lightspeed into all retail service points at our facility.

Vorteile

After a couple of seasons of using other booking management systems, we had the chance to try the Chronogolf software, an integrated system that includes tee times management and the Point of Sale (POS) system. Also, being from the province of Quebec we needed a multi-language software, which Chronogolf offers as well. In the demo version they provided us, right away the intuitiveness of the solution allowed us to test and figure out how we can manage the golf course’s operation by ourselves. The tutorials and articles available are also a great help, without forgetting the online support available in real time. We are able to use the system to manage multiple prepaid rounds and packages that we sell, it is easy to know how many players have booked so we can plan our day ahead.

Nachteile

We offer many types of packages and it was hard to keep track of the revenue and round usages on the tee sheet. Since they added the new BI reports module, we can export this data, which is much easier for us to track.

Stacie
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.3.2022

Great Product

Vorteile

I love the back end reporting from Lightspeed and the way it feeds into Quickbooks. It saves me time!

Nachteile

Sometimes the filters for reporting can be hard to access but that could be user error. :)

Ryan
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.8.2019

I would recommend Chronogolf. I've used many other tools, and this is such a great software!

Vorteile

1) I really enjoy having different colors on the tee sheet to distinguish the different player types. Helps us quickly look at tee sheet to roughly see how many members we have playing, etc.
2) I like the fact that it is cloud based. Having the ability to access our information anytime/anywhere makes it that much easier when I'm not around the shop at all times. I can be on the course, at home, on vacation and still access the tee sheet and other information.
3) Some other neat features that I like is the ability to broadcast the tee sheet on a tv. Our customers really enjoy seeing their name up on the tv and they know who they follow and where we stand with tee times. Another feature is the ability to clone tee times. Makes it really quick when booking multiple tee times rather than having to enter all information for each time.
4) Very user friendly, makes it very easy for staff to quickly learn!
5) The way memberships are set up are very simple as well to be able to have them be automatically withdrawn. Basically I can set it up and don't have to worry about it! The radar feature is great as it will tell us when monthly payments don't get taken out, etc.

Nachteile

Like all software programs, there are minor bugs that come up here and there. Sometimes we see a little bit of a lag with Lightspeed, but it can all be resolved! The support staff is so helpful and available when you need them!

Glen
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 1.4.2020

Fantastic!

Golf Courses have unique features, offerings and services. Chronogolf seems to learn on the fly and deliver regular updates that help us manage and grow our business.

I'm excited to see what the future holds for Chrono and plan to continue using this software.

Vorteile

It's easy to teach and makes training a breeze.

Overall we are very happy with Chronogolf. The look, the function and the support are superior to any software we've used.

Like any software, there are things you wish it did and didn't do but chrono/lightspeed tick a lot of boxes!

I'll leave more comments in the "Cons" section as that is more important to improving the software.

Nachteile

Too many clicks per sale (7 in total if you're producing 2 receipts)

Chrono Reporting is great but sometimes inaccurate. Seems Chrono has most of the tools but Lightspeed has the accurate data of converted transactions.

The golf course app could offer more functions as it's only good for booking online. Would like to see hole layout/yardage, push notifications, etc

Cloud based software is great for the most part but sometimes "spotty" or "glitchy"

The other negatives are likely things I just haven't learned yet. Overall very happy.

Erin
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.11.2019

Chronogolf in the Proshop

By switching to Chronogolf ( mid season) it was a very easy and clean transition. It has allowed us to accurately track our customers, members and inventory. We have accurate records each month and allows up to print a variety of reports for all aspects of our business.

Vorteile

User friendly, clean design, easy to learn

Nachteile

Still a few functions that are missing, but the team is very open to suggestions and works to accommodate our individual business needs .

Ray
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2019

Easiest decision of the year.

Vorteile

We have been using Chronogolf for a few months now, after we decided it was time to make a change from our previous system. Our main reasoning came down to the fact that Chronogolf, when compared to our last provider, is much smaller and provides superior support. After experiencing past outages, and technical difficulty, we find it amazing that Chronogolf is always keeping us informed with what new innovations they are adding to the tee sheet, and even letting us know when an outage is experienced (which is rare).

Apart from service, it has been a great convenience to be able to access the tee sheet from anywhere. With two lodges, two golf courses, and a reservations department all in separate locations, this is an absolute must have tool. This even allows for our superintendents to access the tee sheet from their phones, so we can keep them updated with the level of play we are experiencing on any given day.

Finally, we see Chronogolf as a company that is willing to take on the addition of features that we require in our operation. With most of our play positioned as high-end tourism, we require a large amount of information in each booking. It has been great to work with a team that his willing and able to customize their offering, and take on suggestions. This is something I could never see us having the ability to do with our last provider.

Nachteile

The only suggestion that I could foresee, would be to improve the mobile phone / tablet display. The web-page displays with some of the features overlapped. A back of house app would be great as well.

Kyle
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 15.3.2022

The Review

The problems we have solved by using Lightspeed is the integration from our POS to our accounting software, less mistakes and minimal time reconciling each day. We are saving wages by using Lightspeed.

Vorteile

Lightspeed Golf is by far the most user friendly system we have used, easy to train employees within days.

Nachteile

Lightspeed software has very little cons when you are looking at the system overall. Obviously each system has some things they can work on but nothing is worth complaining about in my opinion.

Dana
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2022

Jackson National Go9lf Club

We have used this software for over 3 years and are still learning ... love how easy it is to use!

Vorteile

The Support Group is the best I have ever encountered and the software is very easy to learn how to use!

Nachteile

Would love to see a Roll-Up Report about employees ... to balance nightly cash sales to a specific employee is not very easy ... one has to bounce around to many reports to find this information.

Jacques
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 31.7.2019

The online reservation for tee times save valuable time and energy

I am happy to have introduced Chronogolf into our golf course’s operations.

Vorteile

One of the things I enjoy about the Chronogolf software is the occupancy report per player type, which gives us details of our most busy periods during the season. We can also navigate easily through the calendar to quickly see the events and tournaments for the year. The online reservation platform also allows members to see who they are playing with for any tee time reservations in the future. Even for visitors and guests, we collect emails, phone numbers or any relevant information, which allows us to send unique deals. I find it useful to choose colors for the different player types, which also catches the eye on the tee sheet to help the staff identify members. This small thing improves the member's experience at our golf course.

Nachteile

Nothing specific I dislike, the features are great.

Jamie
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 10.3.2022

Lightspeed

Vorteile

Very easy to use and learn. Has great functionality and simple to make changes on the spot.

Nachteile

There are some functions I would like to see changed. Better communication with retail and resto. It would be great if a block didn't mean you could save any alterations to a tee time.

Matt
  • Branche: Sport
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.11.2019

Ease of use / integration / simplicity / intuitiveness

Vorteile

When we switched to Chronogolf our goal was to move to an integrated system and it hasn’t
disappointed. For our customers to login to one area and have access to their profile, tee times, history
and charge account all in one has been amazing. It’s so easy to book a tee time and having reminders
sent to the entire group has been a big bonus. The service team was with us through the entire
onboarding process whenever we needed help. Since then we have not run into any problem that hasn’t
been solved by whoever man’s the online help desk, it’s been great. We watched the system for 5 years
before we made the switch and each year improvements were made and we became more and more
certain. Chronogolf's purchase by Lightspeed solidified what we expect to be a continually evolving
platform… it gets a 5/5.

Nachteile

Need customer to see who/when round packages were used, not just the number (expect this down the road) booking types have well intentioned but unnecessary holdbacks for us!

Jenifer
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.2.2018

Chronogolf is a tee-sheet management system that actually cares about their clients!

When we partnered with Chronogolf they were still a young company and not all of the features we needed were there, but they have been great at growing with us and constantly upgrading to provide a better product.

Vorteile

I love how easy it is to use, it's pretty much fool proof! It's very intuitive and all of my employees pick up on it quickly, especially all the millennials joining the work force.

The super clean and tidy interface is also very easy to explain to customers and we have found our web-based bookings have increased due to this.

I also love that they are continually in touch with updates and take the time to ask what feature their clients need or want to see next. The personal touch goes a long way! That's what we as golf course operators provide for our customers so it is nice to see a tee-sheet management company who does the same for their clients.

176 Bewertungen

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