Über Spike

Spike ist eine Kollaborations-Management-Software, die Unternehmen dabei unterstützt, mit Teams über mehrere Abteilungen und Standorte hinweg per E-Mail, Chat und Notizen in einem einheitlichen Posteingang zu kommunizieren. Die Plattform ermöglicht es Unternehmen, dynamische Notizen zu erstellen, zu bearbeiten und zu teilen und Benachrichtigungen zu Änderungen, Feedback und anderen Updates zu erhalten. Spike enthält Aufgabenverwaltungsfunktionen, mit denen Admins Aufgaben definieren und zuweisen und den Status in Echtzeit verfolgen können, um pünktliche Projektabschlüsse zu gewährleisten. Die Lösung bietet eine Vielzahl von Funktionen wie Nachrichtenverlauf, Sprachmeetings, Videokonferenzen, Datenverschlüsselung und mehr. Darüber hinaus können Teams Kommentare hinzufügen, Aufgabenlisten anzeigen, Updates überwachen und mit Stakeholdern über einen zentralen Posteingang kommunizieren. Spike unterstützt die Integration in verschiedene Cloud-Speicheranwendungen wie Dropbox, Drive und OneDrive, sodass Nutzer Dateien hochladen und mit der Kundschaft sowie Kollegen und Kolleginnen teilen können. Die Lösung ist kostenlos und als Monats- oder Jahresabonnement erhältlich. Der Support erfolgt per E-Mail, über FAQs und andere Online-Ressourcen.
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Spike Preis

Spike bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Spike ist ab 5,00 $/Monat verfügbar.

Startpreis:
5,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

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Nutzerbewertungen zu Spike durchsuchen

44 von 44 Bewertungen
Sortieren nach:
Adir
Adir
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2020

An awesome email client

Overall - a great app and reasonably priced. Highly recommended.

Vorteile

The way Spike sorts emails is genius.
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

Nachteile

Some of the more advanced features still need some work.
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

Antwort von Spike

We're glad you're enjoying Spike's powerful inbox and conversational email client, Adir. Collaborative Notes are displayed on the right side of the note if you click on the little bubble on the upper part, providing you the name of the user, the time, and what was added by it, hope this is what you are referring to. If you ever need assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Michael
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 29.9.2020

eMail made modern, simple and transparent

It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

Vorteile

+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer.
+ The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden)
+ The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze.
+ The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.

Nachteile

There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals....
But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

Antwort von Spike

Thank you so much for your encouraging star ratings, Michael! Currently, RSVPs can only be answered through the desktop version, but we've upvoted this to be considered by our dev team in future updates. If we can ever help with any technical issues, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Brandi
  • Branche: Kosmetik
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
3

3
Bewertet am 30.7.2023

Spike

Vorteile

I liked the voicemail messages and the text-to-speech. It makes it easy to multitask by having your email read out loud. Or on the other side, being able to record a message instead of typing out the email.

Nachteile

What I least liked about the product was sometimes there was a long delay in my message delivery. There were times when I didn't get the messages at all.

Mohammad
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 22.5.2022

Mobile User

Good

Vorteile

It’s assigned all the emails contact wise which help us to track the history.

Nachteile

Some emails doesn’t view properly on mobile app.
User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds

Antwort von Spike

Thanks for the feedback, Mohammad! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at [email protected] with more details and a video if possible with the subject line 'Mohammad-Capterra' so we can recognize you?? Looking forward to your update 😊

Beantwortet am 15.5.2023
Amy
  • Branche: Essen & Trinken
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 15.5.2024

Not your regular email management app

Vorteile

Spike gives me the liberty and flexibility i need to not just handle mails but also to collaborate with colleagues, share files amongst ourselves, organize chats and enjoy the use of A.I in increasing my productivity.

Nachteile

Absolutely nothing! It's amazing good and easy to use.

Francisco
Francisco
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 23.10.2023

Beautiful Platform but bad interactions with customers

The platform is great, but company comms are awful. Hard to believe.

Vorteile

All inboxes in one view and powerful search.

Nachteile

The team comms are sent via a no-reply email. So you cannot reply using Spike. You need to create a new email conversation to get in touch and report issues. They also use inbox spam messages to promote their features, which feels spammy and awful when you have 10+ accounts connected.Product-led strategy is lost. App spamming messages come first, even before proper new feature announcements come to us via an actual email.

Bakari
Bakari
  • Branche: Medienproduktion
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.4.2022

Best email client I’ve used

Great experience. With Spike, I spend less time processing emails than with any other email client I’ve used.

Vorteile

I’ve used five different mail clients, including Apple Mail, and none of them has made managing emails easier than Spike.

You can use Spike to divide your priority for your non-priority emails, but I use the Unread and Read emails setup. Viewing my emails in the Recent pane means that I'm not distracted by the clutter of previously read and viewed emails. The Unread pane gives a clean Inbox when I'm done processing the emails, but I also click and see my read previously read emails.

The ability to snooze emails is another feature not found in many email clients. The snooze feature allows me to use Spike as part of my task management processes. I can snooze emails and show them back up when I need them.

Spike also has a fast search feature, so I have less of a need for saving and tagging emails to different folders. Because Spike also reveals search results of archived emails, I archive about a third of my emails so emails don't clutter my Inbox.

Spike has several valuable features, including email templates, tagging, and quick responses.

Best of all, Spike is free for personal use, though I would pay to use it.

Nachteile

Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar. Smart email folders might also be useful for Spike.

Antwort von Spike

Thanks so much for your feedback, Bakari! We're happy that you love the Spike email client! That's music to our ears! The idea of clicking on a calendar date and creating an event is currently not supported by us, but we've shared it with our dev team to consider in future updates. Regarding the 'smart email folders' we would like you to elaborate on this and email us at [email protected] so we can review this and evaluate if this is already set up or if it's also a feature request. We are looking forward to your updates.

Beantwortet am 15.5.2023
Aury
Aury
  • Branche: Bau
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.6.2022

Wasn't expecting to be this satisfied. It's amazing.

I wasn't expecting this much efficiency in one app. As a project manager I have to closely follow up emails and people and spike makes it a 100% easier and quicker. The look and feel of the platform makes you digest information and send it without feeling the burdensome feeling of sending an email, you feel like you're just sending a text message. It also groups media files just like WhatsApp so if you can't recall the email title, you can just click on the contact and access to the media files sent and received.

Vorteile

I love the way it takes out the extra elements in a mail like images and branding, and makes it 100% text. Which helps you get to the point and understand what need to be understood.

Nachteile

The searching tool could be better. It's not bad, but it's not accurate enough.

Antwort von Spike

Thanks for your love and honest feedback, Aury. Spike's conversational style of email makes professional communication a breeze. If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Isabella
Isabella
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 7.11.2020

Unify different ways of interaction for a strong telecommunication tool.

We use this software to unify common emails, with advanced messaging that integrates better additional functionalities for an improvement in productivity that is frequently carried out, especially when we address communication issues, in order to acquire a sophisticated context, for each one of the conversations that are usually established internally in the company, above all to reduce the clutter of data and messages that are made daily, in order to offer a much faster and more solid service.

Vorteile

This software unifies all the inboxes that a company can have, in a single interface, to achieve a more prudent concentration by needing to manage all its calls, text messages, emails, calendars and among many other qualities that can be attended from this system for a speed of response, especially when the support services are established by email or telephone means, being one of the systems that I like the most, since we can perform many operations at the same time thanks to Spike.

Nachteile

It would be quite useful if this system will integrate a better appearance in its internal interface, because it is somewhat old, and it would be convenient for improvements, for a modern appearance in its entirety, in order to acquire a dynamic and incredible appearance once we want to use This software, for our needs, relevant, mentioning that an update so that its functionalities can be faster, is not a bad idea to implement, since it is somewhat slow in these collaborative processes.

Antwort von Spike

Thank you for the kind words, Isabella! We're glad you're loving Spike app and all of the productivity tools it offers. If we can ever help with anything, feel free to message us at [email protected]

Beantwortet am 15.5.2023
George
George
  • Branche: Museen & Institutionen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

4
Bewertet am 16.5.2019

Makes email significantly less terrible!

I've been using it for over a year now both personally and professionally, and believe strongly that it makes the email experience significantly smoother and more enjoyable.

Vorteile

Among the various tools looking to make email better, I believe this one does it best. It's strength is in truly stripping the junk away from messages—layers of quoted previous messages, long signature bars, etc.,—and turns it into iMessage/text like bubbles. When you're shooting messages back and forth to dozens of people, being able to keep up with conversations with simple bubbles is a super help. Yet, when you need to see the originally formatted message with the quoted text, it only takes one click to go back and forth again.

Nachteile

It still acts and feels like beta software. The interface can be clunky at times, file handling isn't as robust as other email tools, moving messages to folders isn't possible. There's been some feature creep too as they seek to monetize, looking to make group messaging and voice/video chats.

Antwort von Spike

Keep enjoying Spike, George! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Sylvie Florence
Sylvie Florence
  • Branche: Einzelhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 15.10.2023

Logiciel de messagerie

Vorteile

C'est un super produit et très complet avec de multiples fonctionnalités et permet aux entreprises de gérer le service client.

Nachteile

Je n'ai pas d'inconvénients sur ce logiciel. Je vous le conseil

Verifizierter Rezensent
  • Branche: Rechtsberatung
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 17.5.2022

Great value for money

I've been using it for less than 6 months but I've found it so easy and user friendly. Feels like I'm using whatsapp for email. Which is so great.

Vorteile

That I can see when someone has opened my email and I can respond to emails as if I'm on whatsapp. Not be a robot like when I use other sites.

Nachteile

When you send the email to multiple people, I'd like to see which individual viewed the email. Not that if one person viewed it, I'll have the impression that everyone else did which is false and feels misleading.

Antwort von Spike

Hi there, we're glad you're enjoying Spike's powerful inbox and conversational email app. Feel free to spread the joys of productivity by sharing Spike with colleagues and friends. Currently, our unique feature "Read Receipt" works only on emails that are 1to1 and not on multiple people, we've upvoted this idea with our dev team to consider in future updates. If you ever need assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Niko
  • Branche: Verbraucherdienste
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.8.2022

Go To Tool for managing your work/home

So far I love being able to manage multiple calendars/email accounts and using the "NOTES" feature for having information at a quick glance.

Vorteile

the ability to have it setup on multiple devices so you have access to the information when you need it. Being able to "PIN" items for quicker access.
also the ability of finding any attachment based on a specific contact.

Nachteile

having the ability to use the "REPLY ALL" being more accessible and not have to hunt for it.

Antwort von Spike

Keep enjoying Spike, Niko! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Dennis
Dennis
  • Branche: Religiöse Einrichtungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 17.5.2022

The best Email app for Apple ecosystem!!

I enjoy emails now because of Spike.

Vorteile

Being able to manage my emails in a chat format and getting rid of spam, junk, etc with such ease is great.

Nachteile

The limit to just two email accounts for free is the only thing I wish they would change. Or at least offer an 3 email plan which didn’t involve such a high price.

Antwort von Spike

Thanks for leaving a review, Dennis. Spike is free for 1 email address. If you need help connecting more email addresses, we'd be happy to help! Drop us a message at [email protected], thanks!

Beantwortet am 15.5.2023
Daniel
  • Branche: Metallabbau
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.5.2022

Make Emails fun again

I get through my mails quickly and knowing when a mail is sent and read at a glance is great piece of mind.

Vorteile

The integration was incredible and easy. You can switch from people to more traditional view and once you have used Spike for a couple of days it truly is remarkable. No longer frustrated by the “threads” and wasting time looking for the right one to respond to, it’s just so good to have that chat like experience and to be honest I am loving it on mobile devices which I can’t say I did with Gmail.

Nachteile

I haven’t found how to activate an out of office response. This is something I do miss.

Antwort von Spike

Thanks so much for your feedback, Daniel! We're happy that you love the Spike email client! That's music to our ears! Currently, the OOO can only be activated through your email provider and not in Spike, but we've upvoted this with our dev team to consider in future updates. If you ever need any assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
1
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 19.1.2022

Spike alters the conents of you mail or charges $144 to "allow" you unaltered email.

Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.

Vorteile

It looks nice. Pretty UI.
Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.

Nachteile

The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess.

But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

Antwort von Spike

Hi there, Spike email app has improved productivity and communications for thousands of teams. We are sorry that your experience was not according to your expectations. If there is any way we can assist with anything, please let us know! Feel free to send us a message at [email protected].

Beantwortet am 15.5.2023
Theresa
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 20.4.2022

Spike has changed the way email works!

Spike was simple to set up and start using - free for up to 2 accounts which is perfect. I can use it on desktop or on my android too!

Vorteile

I LOVE that my emails are sorted into feeds by the sender. This means no more searching for "that other email" from that client... they are all in one place! It's easy to switch to the old email view too when I need to.

Set up and integration was simple - it's great to have my google calendar right there to toggle over too without opening another app on my phone.

Nachteile

I wish it were easier to designate emails to the priority box - or maybe I haven't figured that out yet?

Antwort von Spike

Thank you so much for your encouraging star ratings, Theresa!. In order to move an email from the 'Others' to the 'Inbox" just click the right button on the right side of the email, and select Priority, simple as that. If we can ever help with any technical issues, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Adam
  • Branche: Finanzdienstleistungen
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.5.2018

Hop cuts out all the clutter while allowing you to see all all the conversations in a clean...

Hop allows for clearer communication and saving time spent on email. Allows for better context with a previous contact as well. I have saved a lot of hours on email, and a better experience then browser based email, or any other app.

Vorteile

Hop helps reduce the amount of time spent on email. Hop works faster then any email client, and I have tried every one that I could find! The Priority Inbox vs Other inbox saves a lot of time sorting what is important and not important. If others are using Hop as well, it creates a realtime chat between each other. It also allows for encrypted messages between users, which is great when sending sensitive information.

Nachteile

Not much, would like a few other small features like Auto Snoozing, and location based reminders. But really, they have the best email client, and now that desktop will be available, it will be the best solution on your smartphone, tablet, and desktop.

Antwort von Spike

You got it, Adam! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. If you ever need any technical assistance, we're here: [email protected]😎

Beantwortet am 15.5.2023
Jeffry
Jeffry
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 4.12.2018

A Chat-Like Approach to Email Management

Vorteile

I love the approach that Spike take on email management. It uses chat-like interface from mobile chat apps that we grow to love so much. It minimizes the clutters that we get from normal email conversations. Plus Spike is free for non-business email accounts.

Nachteile

Spike could take hints from other email clients to improve its user interface.

Antwort von Spike

Thanks for your love, Jeffry. Spike's conversational style of email makes professional communication a breeze.

If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.1.2018

Hop saves a lot of time and is fun to use

Vorteile

- Best email "triage" functionality I have ever seen
- Lots of small features that save time
- Very clever designed features to find the piece of information you need
- Integrated instant messaging

Nachteile

- The user interface is a little different to the standard email clients, so you have to get used to it. But once you figure out (I still find more "hidden" features that I did not know of every once in a while) all the cool features you get hooked and don't want to miss it.
- no desktop version yet (but in development)

Antwort von Spike

You got it! Spike is all about helping you clear out the clutter in your Inbox faster and making the way you email so much more efficient. Keep enjoying! If you ever need any technical assistance, we're here: [email protected]😎

Beantwortet am 15.5.2023
Jockie
Jockie
  • Branche: Personalwesen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 18.7.2019

A New Perspective on Email Client

Vorteile

Spike treats emails as chat conversations. It eliminates the long threads and simplifies the user interface. Spike is available in multiple platforms. It also supports multiple email accounts - free as long as they're Gmail.

Nachteile

Work email accounts with @customname.com are not free. Charged per email account.

Antwort von Spike

Thanks for your feedback, Jockie. Spike currently does not charge for any custom domains (we did in the past). If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.9.2020

The future of email

Vorteile

Spike removes the parts of email that make it slow and cumbersome to use. It creates a chat like system that turns email into a messenger platform. With Spike Groups, email threads are simplified. With Spike Notes, you get a single place to collab on documents.

Nachteile

I wish the calendar was more robust and had a full view. I also wish there could be multiple windows open.

Antwort von Spike

Thanks so much for your feedback! We're happy that you love the Spike email client. Regarding the calendar views, the ones offered now are Daily, Agenda & Compact, we've upvoted this idea with our dev team to consider in future updates. If you ever need any assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Branche: Marktforschung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 14.12.2019

Simple, Minimalistic, easy to use

The overall experience has been great. One of the very few email clients available for mac which comes with a conversation like email thread.

Vorteile

The conversation like email threads are much easier to use. It's almost impossbile for you to miss any emails buried in a long thread.

Nachteile

The design can be improved. Also, dark mode compatibility is not available. Default fonts and colours cannot be set for email composition.

Antwort von Spike

Hi there, thanks for your feedback and review. To switch to Dark Mode, just go to Settings> Appearance> Theme, and choose Dark... Welcome to the Dark Side.

If you have any further technical questions, just drop us a message at [email protected]

Beantwortet am 15.5.2023
Omkar
  • Branche: Computer-Software
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.5.2022

Great product

Vorteile

The ease with which we are able to find a particular email sent by a certain user. Also the UI ensures that it is similar to everyday chatting software

Nachteile

Nothing to be honest. I like everything about the software and I have personally recommended to a few friends. Only feature I would like to add is unsend the email

Antwort von Spike

Hi Omkar

Thanks for leaving Spike a review - we're so glad that you're enjoying your email experience and our Super Search.

We wanted to share that in fact, you can unsend a message on Spike!
You can undo send by using the Keyboard Shortcut: Ctrl/Cmd+Shift+Z
or right-click or tap the message and select 'undo send.'

Please note that in either method, you have 10 seconds to undo the sending
You can read more here:
https://www.spikenow.com/help/creating-a-message/#Undo-Send

If you have any questions about using Spike feel free to contact our team anytime: [email protected]

Beantwortet am 15.5.2023
Muhammad
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

4
Bewertet am 18.5.2022

An amazing consolidated app across devices

Vorteile

Fluid and modern interface. Reliable and snappy to work with.

Nachteile

The inability to customize the signature on the free plan is a bit annoying. I'm not saying that we should be able to remove the link in totality, but at least have a few options of how utilise the advertising link

Antwort von Spike

Hi Muhammad, thanks for leaving your review. You can remove the "@Spike signature" by entering your Settings->Account->Old School Email Settings->Signature->Don't Use Profile. If you have any other questions, shoot us a message at [email protected]

Beantwortet am 15.5.2023
lily
lily
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.11.2018

The Future of Email Client is Here Today

Vorteile

Hop Email, now known as Spike, hits many right buttons regarding an email client. But choosing to design email conversations to look like mobile chats is genius. It hides all the clutters and makes it easier for users to comprehend the content.

Nachteile

While managing free email is still free for Hop users, managing business emails is not.

Antwort von Spike

Thanks for your feedback, lily! Spike does not charge extra for any custom domain (we did in the past).

If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Mariela
Mariela
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 25.4.2018

Provides many benefits when sending work information

Vorteile

What I like most about this software is its ease of use and that it allows sending any type of information: messages, videos, images, files, and it can synchronize and save the information directly in the cloud.

Nachteile

It had left its use for a while and when it came back it was gratifying to see the advances it has made.

Antwort von Spike

Keep enjoying Spike, Mariela! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Laetitia
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.1.2018

Fantastic

Vorteile

I love the fact that when I typed in the help box someone replied immediately. That was a huge eye opener.
It seamlessly divides emails into priority and others. It also puts all emails from the same person or company together. By doing that you can delete all the emails at once. Not one by one. This is the biggest plus of this app.

Antwort von Spike

Thank you for the kind words, Laetitia! We're glad you're loving Spike app and all of the productivity tools it offers.

If we can ever help with anything, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Mayo
Mayo
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.12.2018

New Perspective on Email Management

Vorteile

It brings a new perspective on email management by using a chat-like interface to interact with email conversation. It's also free to use with personal email accounts.

Nachteile

Using Spike with business email is not free.

Antwort von Spike

Thanks for your feedback, Mayo. Spike, currently, does not charge for any custom domain (we did in the past).

If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Melissa
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 30.9.2020

Great service to get my private URL emails on my phone

Vorteile

Easy to use. Reliable - I don't think I have had one single issue with the product.

Nachteile

I had a few issues when I set it up, but that could have easily been operator error. Customer service was prompt and helpful.

Antwort von Spike

Keep enjoying Spike, Melissa! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Retno
Retno
  • Branche: Architektur & Planung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.4.2019

Treat Your Email Conversation Like Conversation

Vorteile

The main concept of Spike is to treat email conversation like mobile IM message. So you won't see the long thread of previously replied emails, just the reply. It also tracks replies.

Nachteile

While the Gmail accounts management is free, you need to pay for each managed business email.

Antwort von Spike

Thanks for your feedback, Retno. Spike, currently, does not charge for any custom domain (we did in the past).

If you have any questions, feel free to chat with us at [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.6.2019

Managing the Multiples Made Easy

Vorteile

I can easily delete junk and old emails in one fell swoop thanks to the way the app bundles and organizes emails by contact. Its chat-like email view also lets me see all emails in a thread in one consistent feed so I can see everything just by scrolling rather than opening individual headers to find a specific mail I am looking for.

Nachteile

That it took me forever to find out about it. Its a game-changer.

Antwort von Spike

Thanks so much for your feedback! We're happy that you love the Spike email client. That's music to our ears! If you ever need any assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Nick
Nick
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 6.2.2018

Excellent

Vorteile

Easy to use. Great app. Quick email and I like the fact, that I can read the email in coversations. Support is excellent.

Nachteile

I would like to be able to adjust the font size when read email. Or zoom in as sometimes the font is small

Antwort von Spike

Hi Nick, thanks for leaving your review and feedback.

The feature to adjust the font size is currently not supported by Spike, but you can increase the zoom of the app through Settings > Appearance > Zoom.

If you ever have any further questions, shoot us a message at [email protected]

Beantwortet am 15.5.2023
Lynette
  • Branche: Kunst & Handwerk
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 18.5.2022

Chat time eith my busy boyfriend

Good

Vorteile

Spike was recommended to me by my boyfriend who works over seas. He is Ametican and uses Spike all the time. I like using it because you can chat as well as receiving emails so you can use Spike as an all in one app which is very useful. I probably do not use it to its full potential and that is because microsoft did not support it so I had to use a different email address which is google and thankfully it did support Spike

Antwort von Spike

We're glad you're enjoying Spike's powerful inbox and conversational email client, Lynette. If you ever need assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Jelle
  • Branche: Computer-Software
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 18.5.2022

One of the best of it's kind

Vorteile

Spike works great for mailing but besides that has many other functionalities you and your team can use.

Nachteile

Spike has not been very well known as far as I know, but besides that I can't think of anything

Antwort von Spike

Keep enjoying Spike, Jelle! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Daniel
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 18.5.2022

Functionally beneficial

Helps my workflow!

Vorteile

good UI/UX, not that much of a barrier needed to fully use.

Nachteile

offer a calendar view for the calendar!!

Antwort von Spike

Thank you so much for your encouraging star ratings, Daniel! Currently, the views offered in our Calendar are Daily, Compact & Agenda. If we can ever help with any technical issues, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.9.2018

Best email client I've used

Vorteile

Hop keeps me on top of my game. I email much faster, never miss emails, and love snoozing. I'm able to search and find attachments very easily - major convenience and time saver.

Nachteile

I'm waiting for the Send Later feature to be added. Receiving read-receipt notifications would also be useful.

Antwort von Spike

Hi there, thanks for leaving your feedback. The Schedule Sent feature works currently only on Desktops, and for further information about this, we highly encourage you to visit our robust Help Center, where you can find the article that explains it: https://www.spikenow.com/help/creating-a-message/#How-to-Schedule-a-message-to-Send-Later

If you have any further questions, drop us a message at [email protected]

Beantwortet am 15.5.2023
Sabine
  • Branche: Fotografie
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2019

Fast, uncomplicated, cool - E-mail messenger with super features

I'm saving a lot of time with my daily emails (I receive a lot of mails every day).

Vorteile

I really like the messenger chat style and the priority inbox. Makes communication more efficient, you can share docs etc. within groups and much more. More featured than other apps included, you don't have to switch between different apps, all what you need is included in Spike.

Nachteile

Desktop version could have more features, dark mode on Desktop.

Antwort von Spike

Hi Sabine, thanks for your feedback and review. To switch to Dark Mode, just go to Settings> Appearance> Theme, and choose Dark... Welcome to the Dark Side.

If you have any further technical questions, just drop us a message at [email protected]

Beantwortet am 15.5.2023
Elie
  • Branche: Import und Export
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 24.9.2020

Spike EDK

very satisfactory

Vorteile

The layout is quite interesting and smooth like texting.

Nachteile

limitations of the app like signatures, .dat issue, sending an email as attachment etc

Antwort von Spike

Thanks for the feedback, Elie! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at [email protected] with more details and a video if possible with the subject line 'Elie-Capterra' so we can recognize you?? Looking forward to your update

Beantwortet am 15.5.2023
Bill
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.1.2018

Love it!

Vorteile

I enjoy the chat based email look. It is quick and intuitive! I like seeing when others are responding to my messages too1

Nachteile

The only negative at the moment is it is web based. Looking forward to having an App for my Mac in the future!

Antwort von Spike

Hi Bill,

Thanks for leaving your review and feedback. Spike currently can be used in almost all devices. Please visit our Download page in order to download it on the device of your preference.

If you ever have any questions, please drop us a message at [email protected]

Beantwortet am 15.5.2023
Andinga
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.4.2018

I really liked the app. This app provides everything one needs in a mail app.

Vorteile

I can unsubscribe any mail without launching external browser. Also I can block unwanted mails. The ui is good. Another addition is that the mails can be opened
like chats. It is pretty good as it declutters everything and I can mail easily.

Nachteile

Nothing that I can think as of now. I have been using it everyday and has not faced any problems. It has made my mailings simpler and easy to use. The developer should release more updates with other features.

Antwort von Spike

Thank you for the kind words, Andinga! We're glad you're loving Spike app and all of the productivity tools it offers🤩If we can ever help with anything, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Amelia
  • Branche: Gastgewerbe
  • Unternehmensgröße: 5.001–10.000 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 9.10.2021

Light and Powerful

I really like Spike as a platform for time and task management. The Solo plan is a bit expensive for personal or freelance work, but I'm definitely interested in investing in the Team plan as I expand.

Vorteile

I love how simple yet functional it is. It's very intuitive and has a lot of powerful tools for keeping your life and projects organized.

Nachteile

The free, personal version can look cluttered.

Antwort von Spike

Keep enjoying Spike, Amelia! If we can ever help with anything, feel free to message us at [email protected] or follow us on @SpikenowHQ on Twitter for updates and great tips

Beantwortet am 15.5.2023
Raffaele
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: Selbstständig
  • Monatlich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.7.2021

It works well and is beautiful

As you can understand, my experience is absolutely positive from all points of view.

Vorteile

I really like the clear and clean interface, I love simple and non-confusing things. It has everything it takes to get into the toolbox of marketing.

Nachteile

There are no negatives in my opinion, all I have to say is that I like it! I recommend it continuously to my co-workers.

Antwort von Spike

Thanks so much for your feedback, Raffaele! We're happy that you love the Spike email client! That's music to our ears! If you ever need any assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Patrick
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
2
Bedienkomfort
5
Kundenbetreuung
5

3
Bewertet am 7.3.2018

Not for everyone, it wasn't for me

Vorteile

It's a really cool idea, and it's implemented exactly as promised. It can be fun and lower-stress to reply to work emails like they're an iMessage on your phone.

Nachteile

A lot of my work emails don't lend themselves particularly well to a response akin to how you'd reply to a text message. Reading emails with HTML images wasn't good either.

Antwort von Spike

Hi Patrick, thanks for leaving your feedback. The situation with HTML rendering is a known behavior, and our dev team is working on finding a solution as soon as possible, thanks for your understanding and collaboration.

If you ever have any other questions, you can shoot us a message at [email protected]

Beantwortet am 15.5.2023
44 Bewertungen

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