4,7
Gesamtbewertung
Bewertungen

4,7
Gesamtbewertung
Bewertungen

Über Spike

Spike ist eine Kollaborations-Management-Software, die Unternehmen dabei unterstützt, mit Teams über mehrere Abteilungen und Standorte hinweg per E-Mail, Chat und Notizen in einem einheitlichen Posteingang zu kommunizieren. Die Plattform ermöglicht es Unternehmen, dynamische Notizen zu erstellen, zu bearbeiten und zu teilen und Benachrichtigungen zu Änderungen, Feedback und anderen Updates zu erhalten. Spike enthält Aufgabenverwaltungsfunktionen, mit denen Admins Aufgaben definieren und zuweisen und den Status in Echtzeit verfolgen können, um pünktliche Projektabschlüsse zu gewährleisten. Die Lösung bietet eine Vielzahl von Funktionen wie Nachrichtenverlauf, Sprachmeetings, Videokonferenzen, Datenverschlüsselung und mehr. Darüber hinaus können Teams Kommentare hinzufügen, Aufgabenlisten anzeigen, Updates überwachen und mit Stakeholdern über einen zentralen Posteingang kommunizieren. Spike unterstützt die Integration in verschiedene Cloud-Speicheranwendungen wie Dropbox, Drive und OneDrive, sodass Nutzer Dateien hochladen und mit der Kundschaft sowie Kollegen und Kolleginnen teilen können. Die Lösung ist kostenlos und als Monats- oder Jahresabonnement erhältlich. Der Support erfolgt per E-Mail, über FAQs und andere Online-Ressourcen.
Spike Software - 1
Spike Software - 2
Spike Software - 3
Spike Software - 4
Spike Software - 1 - Vorschau
Spike Software - 2 - Vorschau
Spike Software - 3 - Vorschau
Spike Software - 4 - Vorschau

Spike Preis

Spike bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Spike ist ab 5,00 $/Monat verfügbar.

Startpreis:
5,00 $/Monat
Kostenlose Version:
Ja
Kostenlose Testversion:
Ja

Alternativen für Spike

Spike Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,5
Funktionalität
4,5
Bedienkomfort
4,6
Kundenbetreuung
4,5
5 von 43 Bewertungen Alle Bewertungen anzeigen
Adir
Adir
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2020

An awesome email client

Overall - a great app and reasonably priced. Highly recommended.

Vorteile

The way Spike sorts emails is genius.
It turned my inbox into a chat-like experience, where emails are grouped by people and not threads/topics - so it actually feels like I'm using a IM and not an outdated email client.

Nachteile

Some of the more advanced features still need some work.
I'd love to see tagging in notes (so collaboration would be smoother), or the option to add a call link into an invite directly (like in Google Calendar).

Antwort von Spike

We're glad you're enjoying Spike's powerful inbox and conversational email client, Adir. Collaborative Notes are displayed on the right side of the note if you click on the little bubble on the upper part, providing you the name of the user, the time, and what was added by it, hope this is what you are referring to. If you ever need assistance, we're here: [email protected]

Beantwortet am 15.5.2023
Michael
  • Branche: Professionelles Training & Coaching
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 29.9.2020

eMail made modern, simple and transparent

It's a bit of a change of approach, coming from more classical email services, but I'm finding myself drawn more and more to this app, and it has effectively supplanted my use of all other mail clients. I find the message-centred (i.e. like a chat thread) approach enlightening and very efficient. The learning curve has been very shallow (i.e. I've learned a lot / feel comfortable using Spike in a short time) and I'm really enjoying using the App!

Vorteile

+ The ease of use - everything is in one place, and it's easy to concentrate on the information in the messages, rather than filtering through quoted text or long emails that duplicate something already on my computer.
+ The modern approach - as much as business is still formal, and we value salutations and signatures, they distract from the message we are sending, and email is being supplanted by chats/blogs/... And Spike embraces this trend without losing the formality (it's just hidden)
+ The semi-automatic email account setup - Spike recognised (in most cases) what kind of email account I had (Gmail, or Exchange, or IMAP) and pre-filled parts of the server data (or eliminated me having to enter it at all) which made setting up accounts a breeze.
+ The incredibly fast customer service - The CS team is really fast (and personable, and friendly and helpful) when I have an issue. And I feel super well-taken-care-of. Not a given in today's fast moving automated world.

Nachteile

There are still a few growing pains, and some features are not fully implemented yet. Some things that aren't working perfectly are the calendar integration, .ics files/invitations, and sometimes Spike won't recognise the email/name I'm typing in to give me reasonable proposals....
But these are minor details in the great scheme of things, and given the age of the app, there are truly very few bugs or glitches!

Antwort von Spike

Thank you so much for your encouraging star ratings, Michael! Currently, RSVPs can only be answered through the desktop version, but we've upvoted this to be considered by our dev team in future updates. If we can ever help with any technical issues, feel free to message us at [email protected]

Beantwortet am 15.5.2023
Verifizierter Rezensent
  • Branche: Immobilien
  • Unternehmensgröße: Selbstständig
  • Täglich für Kostenlose Testversion genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionen
1
Bedienkomfort
1
Kundenbetreuung
1

3
Bewertet am 19.1.2022

Spike alters the conents of you mail or charges $144 to "allow" you unaltered email.

Terrible. Their business approach is misleading - they actually alter the contents of your emails without clearly stating they will do so.

Vorteile

It looks nice. Pretty UI.
Email organization is ok for a single email address *IF* you don't care about your in-email branding or your own signature.

Nachteile

The problems start with multiple accounts. I tried with my personal one, my company one and one I use from a client of mine. The organization got very confusing when one person wrote to more than one of my accounts. It got worse when I wanted to write a new email to a person who wrote me at more than one account. It was an utter mess.

But the reason I give this such a bad review is that what they did not tell me was that they remove my branding - my signatures and replace them with their advert. This was not clearly stated anywhere - I discovered it when I wrote myself a test. I did eventually find in their pricing table that Free accounts don't get "custom signatures". I also found that to use MY branding I am expected to pay them $144.

Antwort von Spike

Hi there, Spike email app has improved productivity and communications for thousands of teams. We are sorry that your experience was not according to your expectations. If there is any way we can assist with anything, please let us know! Feel free to send us a message at [email protected].

Beantwortet am 15.5.2023
Mohammad
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 10.000+ Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionen
3
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 22.5.2022

Mobile User

Good

Vorteile

It’s assigned all the emails contact wise which help us to track the history.

Nachteile

Some emails doesn’t view properly on mobile app.
User interface on mobile app is average it’s not very smooth. Also it takes time to delete email. It take around 30 to 60 seconds

Antwort von Spike

Thanks for the feedback, Mohammad! We'd like to better understand your statement regarding the experience you have. Can you please drop us a message at [email protected] with more details and a video if possible with the subject line 'Mohammad-Capterra' so we can recognize you?? Looking forward to your update 😊

Beantwortet am 15.5.2023
Bakari
Bakari
  • Branche: Medienproduktion
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 15.4.2022

Best email client I’ve used

Great experience. With Spike, I spend less time processing emails than with any other email client I’ve used.

Vorteile

I’ve used five different mail clients, including Apple Mail, and none of them has made managing emails easier than Spike.

You can use Spike to divide your priority for your non-priority emails, but I use the Unread and Read emails setup. Viewing my emails in the Recent pane means that I'm not distracted by the clutter of previously read and viewed emails. The Unread pane gives a clean Inbox when I'm done processing the emails, but I also click and see my read previously read emails.

The ability to snooze emails is another feature not found in many email clients. The snooze feature allows me to use Spike as part of my task management processes. I can snooze emails and show them back up when I need them.

Spike also has a fast search feature, so I have less of a need for saving and tagging emails to different folders. Because Spike also reveals search results of archived emails, I archive about a third of my emails so emails don't clutter my Inbox.

Spike has several valuable features, including email templates, tagging, and quick responses.

Best of all, Spike is free for personal use, though I would pay to use it.

Nachteile

Wish there was a way to click on a calendar date in an email and have it added to the Spike Calendar. Smart email folders might also be useful for Spike.

Antwort von Spike

Thanks so much for your feedback, Bakari! We're happy that you love the Spike email client! That's music to our ears! The idea of clicking on a calendar date and creating an event is currently not supported by us, but we've shared it with our dev team to consider in future updates. Regarding the 'smart email folders' we would like you to elaborate on this and email us at [email protected] so we can review this and evaluate if this is already set up or if it's also a feature request. We are looking forward to your updates.

Beantwortet am 15.5.2023

Ähnliche Kategorien