Über Commence

Commence CRM ist eine cloudbasierte CRM-Lösung, die sich an kleine und mittlere Unternehmen richtet und ihnen hilft, die Kommunikation mit bestehenden und potenziellen Kunden zu verwalten. Die Lösung umfasst verschiedene Module und Funktionen, darunter Marketing Automation, Lead-Management, Berichterstattung, Projektmanagement, ein Helpdesk und ein Kundenportal. Das Dashboard bietet Echtzeitinformationen, die E-Mails, abzuschließende Aufgaben, Servicetickets, Warnungen und neue Leads anzeigen. Über das nutzerdefinierte Dashboard können Nutzer aktuelle Verkaufsaktivitäten anzeigen und auf E-Mails antworten. Marketing-Automation-Funktionen bieten vorgefertigte Vorlagen, um gezielte Kampagnen mit einem anpassbaren Budget zu starten und ermöglichen Nutzern, die Antwortrate und den Umsatz von Kampagnen zu analysieren. Darüber hinaus verwaltet Commence CRM den Verkaufszyklus, plant Termine und Aufgaben, zeichnet Interaktionen mit Kunden auf und generiert Prognosen und Leistungsberichte. Commerce CRM ist im Rahmen eines monatlichen Abonnements erhältlich, das Support per Telefon, E-Mail und über eine Online-Wissensdatenbank beinhaltet.
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Commence Software - 1 - Vorschau
Commence Software - 2 - Vorschau
Commence Software - 3 - Vorschau
Commence Software - 4 - Vorschau
Commence Software - 5 - Vorschau

Commence Preis

Commence bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Commence ist ab 29,00 $/Monat verfügbar.

Startpreis:
29,00 $/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

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Steve
Steve
  • Branche: Rechtsberatung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 14.6.2022

Amazing Software for a Customized Calendar

I wanted the ability to customize a calendar to handle a very complex schedule. Commence offers a degree of customization which isn't found on other software. And it integrates with Outlook. And it synchronizes across my desktops and laptops and my assistant can seamlessly help.

Vorteile

Commence is one of the only items of software on my computers which has worked consistently, correctly and flexibly. The ability to customize the calendar, in so many important ways, using such great tools, makes Commence one of my favorite pieces of software ever.

Nachteile

After 15 years, I still don't have any complaints. And that isn't true about any other software I use.

Ozair
  • Branche: Marketing & Werbung
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.2.2018

Very intuitive. Easy to mold to your specific needs. Powerful CRM for multiple needs

Multiple. It has become my primarty Database and CRM software. For a small business with multiple needs, at an extremely reasonable cost per year.

Vorteile

Commence user for 15 yrs. As a marketing consultant and service provider to multiple non-profit clients, Commence is the primary Database/CRM software I use for all my needs. I have created multiple Commence Databases for multiple applications on my own to suit my specific and particular needs. I have created Commence Applications for Client Management, Inventory management and GTD (Getting Things Done) for my day to day handling of projects and tasks. ALong with many applications for Personal use as well. Once you get a hang of it, it is really very easy to set-up for your specific needs, and more importantly, to change things on a fly when you need to implement a change. I do that constantly. You can change the look and feel to what works for you. The Agents creation function (which is like a Macro function is quite strong and powerful, and so is the filtering and sorting capabilities. Have to mention the connectivity function of one category to the other, which is very powerful as well. Bottom line. I am not a programmer, I am a marketer and administrator, and I can create, modify and change Commence to suit my needs. I am sure you can too...

Nachteile

I would like Commence to address in their future version of non web based standalone Commence:
1. Allow creation of some sort of Simple Spreadsheet into the DB. Spreadsheet format is something that we are all fond of and comfortable with, and it would be a great boost to have that functionality built in. If this exists already, and I am not aware of it, please let me know?
2. While adding text in notes, it would be great to have some flexibility to change fonts and sizes within the single note itself, that will allow some emphasis to draw attention to it. Right now only one singe font and size is allowed, which is OK, but in a long note, the change in font or the ability to increase/decrease its size or make it italic or underlining it, would make the notes much easier to read and follow.

Antwort von Commence

Thank you for your recommendations. You'll be pleased to learn we have a grid view that provides a spreadsheet view right in the product. We have also received suggestions about allowing formatted text in notes and will consider this for the future.

Beantwortet am 17.4.2018
Jenny
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
2
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
4

3
Bewertet am 15.5.2017

We have had employee complaints about redundancy and not as user friendly to navigate through

online document storing

Vorteile

Easy searchable fields are super helpful in looking up accounts and clients. Other than not, not much else.

Nachteile

There does not seem to be duplicate check feature. Meaning before we can create an account, if we type in the name, it should check to make sure there is not one already created. We have to do it manually our selves.

Antwort von Commence

Jenny, there is a duplicate feature in the product. It is an option that can quickly be turned on by the system administrator. You can do this under the license settings tab. This will flag any duplicates that people try to enter into the system and address the redundancy issue you mentioned. Furthermore we would be happy to provide additional training for those that may not be as familiar with the product. They can also take advantage of our free training videos on the Commence web site.

Beantwortet am 19.5.2017
Dave
  • Branche: Halbleiter
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2017

Product flexibility and customizability are 2nd to none.

Cost effective, configurable, maintainable CRM.

Vorteile

As a Manufacturers Representative, we have created an implementation of Commence on which we run almost all of our business operations (Opportunity Management, Sales History, Quotations, Forecasts, Tracking overseas, Leads, Target customer, as well as the usual CRM contact info). We developed this in-house from the ground up to meet our specific needs....and so can you! Why shoe horn your data needs into a non-optimal architecture?

Commence RM Desktop is very easily configurable which is a top priority for us as the configuration of incoming and outgoing data requirements seems to change at least quarterly by at least a couple of the Manufacturers we represent. This demands updates to the architecture which would be prohibitively expensive and time-consuming if we could not do them in-house.

Commence RM Desktop strikes the right balance with flexibility that can be implemented by non-computer scientists (or expert developers). Their top notch support has been invaluable in the 1-2 instances where we ran into some unforeseen glitches (mostly the result of user error).

Nachteile

While spreadsheets are the best tool to analyze data, CRMs were never designed to do that. But, the ability to compile reports with totals/summaries is a challenge to implement in Commence RM Desktop (lots of scripting required which we choose not to do due to maintainability concerns). Manually filtering data within Commence (and using the summary button for totals and averages) works great for the most rudimentary tasks, and exporting as tab-delimited TXT takes a few easy steps to get into Excel.

Antwort von Commence

Thank you for your review of Commence. Buyers of CRM software often overlook the need for a flexible solution that can change along with their business. Thank you for bringing this to the attention to others. Whether you are using our cloud based version or our desktop solution, this flexibility coupled with robust functionality and best in class customers service differentiate Commence CRM from competitors.

Beantwortet am 22.5.2017
Brett
  • Branche: Informationsdienst
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2020

Commence - Powerful, Customizable and Reliable

Commence's capability, flexibility and support has made working with Commence a great experience for us.

Vorteile

Commence allows us to customize our critical CRM applications to automate our business processes for efficiency, ease of use and quality control. Also, the ability to deploy custom improvements to our system as needed seamlessly without user interruption is a key feature.

Nachteile

Commence offers good balance of features and capability that we rely on to grow our business. It does take determined effort implement a customized solution (with Commence or any other application) but it is worth the investment and critical to our success.

Verifizierter Rezensent
  • Branche: Versorgungsunternehmen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.1.2019

Excellant Value for the Investment!

We would not have stayed with Commence for so many years if they did not stand behind their product! Their support team are prompt, polite and willling to help, always! MPS tracks just about everything in our Products and Services business with Commence and we are looking to add new capabilites soon, as well!

Vorteile

Commence is by far the best and most flexible CRM I have used over the years.
We have been a user of the desktop version of Commence since the mid-90's and still find it a relevant and speedy solution. (The search capability is SO FAST!)
Being a bit of a techy type Commence allows me to customize where and when I need to in order to manage my company's unique data requirements. As we've grown over the years, so hasn't Commence with expanding features and easy solutions.

Nachteile

In the original product, the synchronization of the desktop database could sometimes hiccup, although with the web version, this is no longer a problem.

John
  • Branche: Metallabbau
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.5.2017

Cornerstone business product - Since 1994

I never loose a contact - backup automation to the cloud
I never loose a document - access to all documents generated since 1994
I can generate document and letters rapidly
It integrates our data right across all platforms
It integrates all business activities seamlessly.

Vorteile

Excellent and readily customizable GUI. Enormous flexibility and ability to use "agents" to undertake otherwise complex tasks - no coding required. Agents can integrate with everything from Google Earth to Skype and automate backups to the cloud. MS Office integration allows document generation from within the product, seamlessly merging address data and word templates. Integration with Outlook is excellent. Android integration allows contacts, tasks and calendars to be actively synced to you devices. The server application is also robust with numerous syncing options from network to FTP and email. Cloud integration for documents. Commence manages >10,000 contacts >7,000 companies >100 projects and >30,000 documents in a relational database that has >130 Categories (sub-databases) for us. We can near instantly locate any document generated since 1994 and that is from contacts, companies projects etc. Value for money - hard to beat!

Antwort von Commence

John, thank you for taking the time to articulate the merits of Commence CRM. We are happy that you are realizing so much value from the product and have taken the time to inform others of the unique capabilities we can bring to their business. We appreciate your support.

Beantwortet am 19.5.2017
Tim
  • Branche: Automotive
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.2.2022

Long time satisfied customer

Personally I have been using this product since 1991. Over that time period I have not found a product in the CRM space that offers anywhere near the features and functionality that Commence offers.

In my humble opinion, not a better more flexible CRM in the marketplace today.

Vorteile

The product provides the user with an easy to interpret interface which makes customization and automating tasks very straightforward.
The ability to add categories with customizable fields, create interconnections between the categories and then create any number of letter templates that create a quote or cover letter with a single click are invaluable

Nachteile

initially struggled a bit with Mobile Link -- but once we got up and running has worked great

Robert
Robert
  • Branche: Anwaltskanzlei
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.4.2018

Recently I upgraded my Jurassic age version of Commence (standalone version) to RM 6.1

I use Commence for calendaring, contact management, task management and timekeeping. When it comes to personal and professional information management, I essentially "live" in Commence. I cannot imagine working life without it.

Vorteile

The upgrade process was efficient, professionally handled and seamless. Commence is extremely customizable. On startup, it loads almost instantly. I have a very small firm, and I use it constantly for calendaring, contact management, task managment and timekeeping. I've used Commence since the early 2000's, and Commence Corp. has consistently supported and improved its products.

Nachteile

I rated it tops in Ease of Use, although for a solo user like me there is a learning curve. The User Manual is very good (occasionally a bit technical).

Scott
  • Branche: Einzelhandel
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

4
Bewertet am 23.4.2015

Great Software

We looked at many CRM programs and we felt that Commence gave us the best bang for the buck for what we needed it to go. Happy with what the program allows us to do and the reports it allows us to create.

Vorteile

The customer service that we receive is tremendous. When we started using the program, we did not go through any formal training so we have questions on a regular basis. The service we get is courteous, prompt and always helpful. Especially when we have Flo helping us, she always helps to simply, explain and resolve the issue.

Nachteile

If you do not pay for training, you can only get support online. You do not have the ability to speak with someone.

Jerome
  • Branche: Gastgewerbe
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 28.11.2018

The most flexible of any CRM I've used ... and that has been several!

Overall... haven't found anything to compare to allow me to continuously (over 30 years) build relationships with people and business's. I could show you meetings I had with people back in 2001 if you wanted to. The support group have all been very helpful even for a small consulting company like my own.

Vorteile

I started using Commence in 1996 when the president of our hotel management company needed something to help him track more than 100 hotels, their brands, their owners, and their asset values. Since a hotel could change brands and owners throughout it's life cycle, the need for a many to many relationship capability was critical. Commence's architecture makes this effortless. The inherent flexibility is absolutely amazing. Still use it to this day to maintain relationships with thousands of business's in Outdoor Hospitality. Thank you!!

Nachteile

For what I use it for, I really don't have any negatives. Anytime I need to track a new area of our industry it is easy enough to add and link a new database and build a new relationship.

Antwort von Commence

Jerome, thank you for taking the time to discuss your experience with Commence CRM Software. We are pleased that you have realized as much value from our product as you have. We look forward to working with you to ensure we address your future business requirements as well.

Beantwortet am 3.12.2018
Randy
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.5.2017

Very happy with software and support; tremendous value!

Vorteile

(1) Tremendous value
(2) Really, really flexible, and builtin design tools have allowed us to easily enhance the app to meet our (very unique) needs.
(3) Easy to use, with excellent performance.

Nachteile

(1) Inability to store files (docs, PDFs, etc) directly within the database
(2) Lack of formatting options (highlighting, bullets) in text fields
(3) Search capability is limited; must understand (and build) complex Boolean queries to perform advanced searches instead of use of form-driven approach

Antwort von Commence

Thank you for your review of our desktop edition. Our cloud edition does offer document storage, formatting options and more filtered search by individual application, i.e. account or leads or sales for example. Perhaps you would consider a migration to this version of the product.

Beantwortet am 5.5.2017
Lee
  • Branche: Staatsverwaltung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.5.2017

The Sierra Superior Court finds the Commence time management tools invaluable.

Grant fund accounting, employee time management, court case management, drug court case management and superior historic record retrieval.

Vorteile

Customization, unlimited data management and excellent customer support. After years of modification of business practices in the California court system, the Commence product has allowed up to keep up with a changing court culture and legislation.

Nachteile

A bit difficult to learn, but well worth the effort. Changing templates after updates to the products has presented us with unique challenges which were overcome through customer support.

Antwort von Commence

Lee, thank you for discussing the extensive value you have realized with Commence CRM over the years. We are pleased that the products flexibility has enabled you to continue to enhance it to address your changing business requirements. This is clearly the strength of Commence. We look forward to continue to work with you in the years ahead.

Beantwortet am 19.5.2017
Janel
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.7.2022

Awesome CRM !!!

recommended

Vorteile

User-friendly , many features makes this software very flexible great UI.

Nachteile

need to improve I feel a bit laggy when using the software

Paul
  • Branche: Immobilien
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 18.9.2017

I've been a Commence user for over 20 years. No other software has matched it's usefulness.

I can access so much custom data. The software is quick, customizable, and efficient. Cost per user if very affordable. It's not a huge risk to dive in and get something going.

Vorteile

Ease of use and speed. It's simple yet effective. It's not overdesigned. You do not have to click multiple times to get to the information you need. Customization is a breeze. The overall speed of the system is great. Basically no lag time.

Nachteile

I can't really come up with anything of substance but a better custom report write would be a benefit.

Antwort von Commence

Thank you for your review of Commence CRM. You will be happy to know that while the product does have a very capable report writer we have just released an updated version that produces graphical reports as well.

Beantwortet am 17.4.2018
Steve
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.10.2018

Flexible, Affordable CRM with Outstanding Customer Support

Our business was using an excel spreadsheet to manage our customers and projects and it just was not maintainable. We selected Commence CRM because of how easy it was to use and how full functioned it was. We also use it for project management and its all integrated enabling the users to see a 360 degree views of all account, contact and project management information. As indicated our experience has been very good with the product and the company.

Vorteile

The flexibility to tailor things yourself is well above competitive products. The reliability of the product is outstanding and customer support has been very good, friendly knowledgeable staff.

Nachteile

Nothing to report here - very satisfied with the product and the company.

Melinda
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.9.2016

Review for Commence

Customer support is terrific! They are able to fix any glitch the software may have, immediately. Chrissy Anello is so wonderful to work with!!

Vorteile

Able to keep track of everything

Nachteile

Having to continuously save each box before closing on the particular subject. Sometimes we forget to save and have to go back and redo it again.

Antwort von Commence

Melinda, thank you for your kind words. We pride ourselves on providing the best customer support in the industry and thank you for your willingness to inform other potential Commence customers of this. We are also pleased that the product has helped your company to capture, track, manage and share information and improve communication and business performance.

Beantwortet am 19.5.2017
Brooke
  • Branche: Öl & Energie
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.10.2019

Commence Review

The software is fairly user-friendly. The software for tracking is good for tracking communication with customers and reporting.

Vorteile

The scheduling feature and the reports.

Nachteile

It does not automatically calculate the entire contract amount - multiplying the term by the rate.

Antwort von Commence

Thank you for your review of Commence CRM. We are pleased that your company continues to realize value from the software.

Beantwortet am 10.10.2019
Peter Schoon
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 20.2.2013

Best Sales Management Software

Systems Support Solutions located in Minneapolis, Minnesota claims to have saved as much as $300,000 dollars a year by automating their internal sales processes. “We opened our doors in 2001,” says Peter Schoon, CEO of the company, “and wanted to find a software product that would become the core of everything we did in sales from initial prospecting and logging of information to producing quotes, documents and contract administration. We also wanted a solution that provided us with the flexibility to make changes within the system as our business grew, but not have to rely on expensive outside programmers to do it.”

“We selected Commence CRM primarily based on the products functionality and GUI that seemed very intuitive and easy to use. In addition, the system offered customization configurations that were straight forward which gave us the comfort of knowing we could modify the system when necessary and not be trapped. The Commence software has been extremely reliable and we estimate that we have saved as much as $300,000 dollars a year with its use and we have been using the product for more than a decade. You could not ask for a more powerful arsenal of tools for managing your business.”

Justin
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 1.8.2018

A Custom, User Friendly, CRM Solution Set

Allowed for users off all skill levels to engage with the product! This is essential for a medium sized business today.

Vorteile

Robust functionality, room for growth at the same time Commence is flexible enough to addresses the unique requirements of our business. The level and quality of the on boarding service that Commence provided is top shelf. The ease of this transition had afforded us a rapid return on our investment. Features like this are the differentiation between Commence and those that simply download and walk away.

Nachteile

To this point we can truly say that we have not found fault with Commences platform. While "glitches" in any system are unavoidable, I Know Commence will be right there either on the phone or over email.

Michael
  • Branche: Versicherung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.10.2019

Tech Support

Vorteile

I have to say thank you to Commence Tech Support. They resolved all my problems and even went the extra mile to show me different uses of the software. Working with the representative was a pleasure, she was fantabulous .

Nachteile

I was never trained on the software, so I can not slam it. I have set up future training which will surely make me more productive.

Nigel
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.3.2015

Ideal for workflow management

We have been using Commence RM for over 20 years. It has been the core to our business and allows us to function with optimised efficiency without high staffing overheads. We have found that the secret is to have good workflow processes mapped out and then we just made Commence follow these. No compromises were necessary which was a huge relief.

Unlike many other apps, which over the years we have looked at because other companies claim to be better, Commence has allowed us to quickly change our system quickly and with minimal cost as our business needs have changed.

Many of our team work away from the office and again this is where Commence has proved its worth. We can still fully function even when we are in areas with no internet.

Antwort von Commence

Nigel, thank you for your testimonial of Commence CRM. You have certainly taken advantage of the flexibility of our product and we are happy that it has not only met but exceeded your business requirements.

Beantwortet am 19.5.2017
Chris Schultz
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 17.9.2013

CRM Delivers Immediate ROI

We sell an amazing product to large educational institutions. The sales cycle can be quite long which requires us to capture and store a significant amount of data such as, notes and history, activities, documents and e-mail correspondence. We had been using multiple systems to manage our business and were simply fumbling every time we needed a complete historical profile of customer information. In addition it was almost impossible to maintain. Commence CRM has been invaluable to us. We now have one consolidated system for managing our customer relationships and since everything is stored in the cloud we have access to the most up-to-date information anytime and anywhere. We are pleased with the product and Commence customer service has been excellent.

Vorteile

Feature rich product
Easy to use
Rapid return on investment
Very good customer support

Nachteile

None

Srikanth
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 19.5.2016

Being a small business , value for money, ease of use and modular expansion were our key...

We are a small business with a small team of 10 odd sales folks, and we needed a compact , easy to use, modular and get-started-quick web based software with minimum cost. I must say Commence fit the bill perfect! Especially being in India, where cost is very critical and people tend to use free software . As an SMB owner with a changing staff, ease of use , easy learning and lots of support material was important. Even though we are small, Larry and his team ensured that we got the right support. We have started with Commence Sales CRM now and we will surely expand to other modules. Guys, free software is good, but Commence is better, especially if you want to preserve your hard investments for the future. Go for it !

Mary Nicolazzo
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 14.8.2013

Amazing CRM Support Staff

Our firm was seeking a CRM solution that enabled us to capture, track and share information within the organization without using multiple systems. Of key importance was the ability to integrate e-mail with accounts and contacts and generate custom reports. What we liked about Commence CRM was how robust and customizable it was as compared to similarly priced products. Commence is a powerful tool that integrates marketing, sales and lead management seamlessly. Commence support has been amazing with a friendly knowledgeable staff eager to help. I recommend them highly.

Vorteile

Full featured easy to use product
Great service staff
Better value then the competition

Nachteile

None

Melinda
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.2.2014

Great CRm for Mid-Market Companies

Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses. When I researched for a CRM solution for our company, I could barely get people to give me the time of day and their rates were not competitive with my budget needs; Commence had a live person (the sales person that ultimately provided me with my quote) who answered the phone the first time I called. After they got our business, things only got better. I send an email or make a phone call, I get an answer and I get help. My relationship with Commence is what I wish I had with all my vendors. I can't recommend them highly enough.

Denis
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 5.4.2016

Excellent Product and Service - using for over a decade

This product and company deserves more recognition then it gets. The product is rock solid and offers a level of flexibility simply not offered by competitive products at their price points. A full suite of applications rival enterprise solutions costing much more and the service has been excellent. You call you get help from a friendly knowledgeable staff. In addition the product always gets updated each year which means Commence Corporation is continually investing in it products and services. We looked at programs like Salesforce.com, but for our needs and for our money we would take Commence CRM any day.

Hans
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.3.2015

Very flexible software to suit every departmental need

We have been using this product for over 15 years and with every new release alle apps still work! We have automated numerous departments and also SMB's with Commence and have yet to find a problem it will not bring a proper solution. As many of you know, all sales processes are unique and Commence will easily be tailored to suit every one of them.

This Sales Force Automation tool (and in fact much more) is the best product I have ever worked with.

It is a Windows program and since you can configure it to sync the entire database it even works without an internet connection.

Paul
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.3.2015

Quality Highly Flexible CRM Solution

We've been using Commence for several years. It handles our in-house ticketing (reserved seating and general admission), rental events, estimates and invoices, patron database, rental client database, events calendars, employee scheduling, reporting, and so much more. It is solid, feature-filled, quick to learn, and incredibly flexible.

Mike Pieretti
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 29.7.2013

Best Small Business CRM solution

We needed a solution for managing our customers, new leads and the sales process. We found Commence to be easy to navigate and use and very easy to customize on our own. This was very important to use as we did not want to hear that we have to spend a lot more money to tailor the system. They have provided excellent support with a knowledgeable and friendly staff.

We are pleased with the value we have gotten from Commence CRM.

Vorteile

Ease of use
Affordable
Can customize without programming expertise

Nachteile

None

Manjit Syven Birk
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 2.8.2013

What you get from a quality software company

My firm has been using Commence for more than a decade. The ease at which one can work with relational data makes Commence arguably one of the most powerful software programs in the industry.
Commence Corporation is a rare example of reliability, value and performance. When I think of Commence I think of integrity. The company offers a robust solution backed by a staff of experienced people.

Vorteile

Real value at an affordable cost
Great service
Product is enhanced every year

Nachteile

None

Nicholas Todd
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 23.7.2013

CRM That Delivers

The best alternative to SF.com we would find. Robust functionality, easy to use and much more affordable. This company and product is very good, we realized value very quickly and they helped us get up to speed quickly. This company needs more visibility. They should be on every small to mid-size business short list.

Vorteile

Functionality that rivals enterprise players
Easy navigation and use
Good customer support
Affordable no restrictions

Nachteile

None

Cary Schwartz
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 24.6.2013

CRM At Is Best

Good product and an even better company. Offers excellent value added services for those that need assistance with lead generation, sales opportunity management and customer service insuring that you get real value from their CRM solution. Strong endorsement here.

Vorteile

Excellent functionality at its price point
Good value added services
More of a partner than a vendor
Answers the phone immediately with qualified service staff

George Mulling
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 29.4.2013

Solid Alternative to SF.com

Had used SF.com at another company and it was fine, then switched jobs and my new firm had Commence CRM. It's similar to salesforce, but just a lot easier to use and offers a few additional features that makes life easy for sales people. I had a few questions as a new person and I found their customer service staff very helpful. Highly recommend this product and company.

Vorteile

Robust functionality
Easy to Use
Good Customer Support

Esmé
  • Branche: Supermärkte
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
0

5
Bewertet am 21.7.2022

Good marketing application for starting companies.

Vorteile

Beautiful marketing application for growing companies. Glad you have a mobile version too.

Nachteile

I can't think of a con, sometimes it is slow, but that could also be us.

Bob
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 19.11.2015

Great CRM Buying Experience

We are excited to be on board with Commence CRM. The company did a fantastic job implementing the program and tailoring it to our requirements. We are realizing immediate value. Commence service has been nothing short of great.

Antwort von Commence

Bob, thank you for testimonial about Commence CRM. We are pleased that you are realizing substantial value from our product and look forward to helping you to grow your business.

Beantwortet am 19.5.2017
Tony Line
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 7.8.2013

Best CRM Solution I've Used

I joined a new company and I hope I can convince them to implement Commence.I think back to those happy days of Commence, which I have to say is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is.

Jeff Spilfogel - EVP - ClearStream
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 19.7.2012

Quality CRM Product - Quality Service

Commence CRM is a very robust offering that rivals enterprise products at twice the cost. The real differentiator here is the quality advice and service we have gotten from the customer service staff. You call and you get help. This has enabled us to get tremendous value form the product.

Mel
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 6.8.2012

Marketing Manager

Highly recommend

Vorteile

Very ease to use yet offers robust functionality. Very good customer support. Telephone gets answered and the staff is very knowledgeable.

Nachteile

Not as customizable as Salesforce.com but good enough and 1/2 the price.

Frank
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 13.10.2016

Commence CRM

I have used many of the most popular CRM SaaS products on the market and Commence CRM has worked best fro us because you can keep things simple, or go as deep as you need to with regard to managing daily operations, sales, tracking, sales projections, managing account and contacts. The features work as you expect them to and the support has been excellent. With a single telephone call or e-mail you are in contact with a staff of people that can handle any level of support, from application questions to creating custom reports and the staff is quick and polite. This is what world class customer service is all about.

Vorteile

Easy of use, flexibility and cost

Nachteile

None

Dwight Hooper
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 6.11.2012

Very Good Product - Great Service

Commence provided us a trial of the product and great service and is simply head and shoulders above Salesforce.com for small to mid-size businesses. I definitely recommend Commence CRM to those looking for a quality CRM system and great service.

Kimberley
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

4
Bewertet am 31.1.2012

Robust Software

Commence CRM's software gave our company a boost in our customer relations. The software provides a full set of applications that help us to carry out customer support and sales automation.

Vorteile

It is an affordable easy to use solution

Stefan N. Maier, PMP
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
0
Kundenbetreuung
0

5
Bewertet am 17.10.2013

Commence lives up to its name

Commence is doing an excellent job. The key is to first have a marketing and sales process, "outside" any software. Then Commence will allow you to emulate it without forcing on you functionality you don't need for the time being.

Regina
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
0
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.3.2015

Robust Producty with Great Functionality and Flexibility

Extremely customizable product without programmer intervention able to meet changing business requirements. Very high quality and experienced customer service staff helped us to get good value from the product.

44 Bewertungen

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