Über Deel

Deel ist eine cloudbasierte Gehaltsabrechnungs- und Compliance-Software, die die internationale Personaleinstellung für Unternehmen jeder Größe vereinfacht. Mit automatisiertem Onboarding, Gehaltsabrechnung und Compliance können Unternehmen jeden an jedem Ort in wenigen Minuten einstellen. Die internationale Präsenz von Deel ermöglicht es jedem Unternehmen, in mehr als 150 Ländern einen Remote-Mitarbeiter oder Auftragnehmer einzustellen. Die einfache Gehaltsabrechnung stellt sicher, dass jeder pünktlich bezahlt wird, und lokalisierte Leistungslösungen unterstützen Renten, Boni, Urlaub und Aktienbeteiligungen. Deel bietet eine integrierte Plattform für globale Verträge und Zahlungen. Personalverantwortliche können Deel auch in ihre Buchhaltungs- und Berichterstattungssoftware integrieren. Auftragnehmer auf der Deel-Plattform profitieren von einem modernen Zahlungserlebnis mit flexiblen Abhebungen und automatisierter Rechnungsstellung. Auftragnehmer können in mehr als 120 Währungen Geld abheben oder sofort Guthaben auf eine Deel-Prepaid-Kreditkarte laden. Deel wurde mit Blick auf die Sicherheit entwickelt: Die Lösung ist DSGVO-konform und Kunden können Vereinbarungen über DPA (digitale Prozessautomatisierung), IP-Schutz und Gerätenutzung jederzeit über das Dashboard verwalten. Kunden können 24/7 auf personalisierten Chat-Support zugreifen, der ihnen bei Wachstum und Skalierung Sicherheit bietet.
Deel Software - 1
Deel Software - 2
Deel Software - 3
Deel Video
Deel Software - 1 - Vorschau
Deel Software - 2 - Vorschau
Deel Software - 3 - Vorschau

Deel Preis

Deel bietet eine Gratisversion, aber keine kostenlose Testversion. Die kostenpflichtige Version von Deel ist ab 49,00 $/Monat verfügbar.

Startpreis:
Kostenlose Version:
Ja
Kostenlose Testversion:
Nein

Alternativen für Deel

Nutzerbewertungen zu Deel durchsuchen

1.847 von 1.847 Bewertungen
Sortieren nach:
Andreas
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
2
Kundenbetreuung
1

2
Bewertet am 8.1.2024

Keinen Support oder Ansprechpartner

Unflexibel, langsame und unprofessionell.

Vorteile

Im Moment wirklich nichts, das Onboarding ist kompliziert, es werden z.B. Vorder- und Rückseite vom AHV Ausweis verlangt obwohl die Rückseite bei allen glecih ist.

Nachteile

Das es auch wenn es brennt keine Ansprechpartner gibt. Alles dauert ewig, support ist ein Bot der immer nur die gleichen unnützen FAQ anzeigt. Keine Hilfe oder wirklicher Support während dem Onboarding. Ev. ändert sich das noch. Die Antworten und das Verhalten der Mitarbeiter, sogar nach einer Escalationen sind sehr unprofessionell. Es musste eigentlich nur ein bestehender Vertrag über deel neu abgeschlossen werden, leider war deel bis heute nicht in der Lage die Konditionen aus dem bestehenden Vertrag die mehrfach mitgeteilt wurden im Vertrag abzubilden dafür sind wiedersprüchliche Klauseln auch im 3. Versuch immer noch vorhanden.

Aashish
Aashish
  • Branche: Informationsdienst
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Good experience

Great, without any flaws and mishappening

Vorteile

User experience, instructions,documentation process

Nachteile

Nothing specifically, the process was quite easy and helpful

Antwort von Deel

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Beantwortet am 28.10.2024
Amit
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.10.2024

Great product for global freelancers

It has been an absolute delight so far. The withdrawal to my account is super quick and the initial setup to get my account connected was very easy too.

Vorteile

The ease of setting up my account and connecting to my Indian bank account.

Nachteile

The limit of $5000 for auto-withdrawal. If my incoming amount goes past $5000, the auto-withdrawal pauses and human intervention is required to manually withdraw the amount.

Antwort von Deel

Hi Amit,

Thank you for your feedback! We're glad to hear that setting up your account and connecting to your Indian bank was easy and that you've had a positive experience with quick withdrawals.

We understand your concern about the $5,000 auto-withdrawal limit. This policy is in place primarily for security and compliance reasons, aimed at protecting your funds from fraud and ensuring we meet financial regulations. Withdrawals over $25,000 require additional reviews by our FinCrime Team to verify the source of funds and transaction details, which is essential for maintaining security.

While we know these measures can sometimes cause delays, they are crucial for safeguarding your account. If you have any further questions or need assistance, please don’t hesitate to reach out!

Best,
Deel Team

Beantwortet am 22.10.2024
Matias
  • Branche: Buchhaltung
  • Unternehmensgröße: Selbstständig
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
4

3
Bewertet am 21.10.2024

experience

Vorteile

it works. i really did not like it that much and dont have much to say about it.

Nachteile

its so slow. the UI is very cumbersom to use. you take too much money from users.

Antwort von Deel

We have seen your review and apologize for any inconvenience you've faced

To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2.

We will actively check your support history to see if there's anything we can help you with before our call.

Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Best regards,

Beantwortet am 28.10.2024
Christina
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 10.8.2024

Best EOR provider on the market

Overall, I'd say that Deel is the best experience for an EOR provider. They have grown exponentially in a short period of time so the personalized experience has gone down a bit. I'd still go with Deel over any other provider.

Vorteile

Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.

Nachteile

The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.

In Betracht gezogene Alternativen

Oyster

Warum Deel gewählt wurde

Cost of product, user experience from both the employee and the admin, platform features

Gründe für den Wechsel zu Deel

Cost per month against what was offered.

Antwort von Deel

Hi Christina!

We truly appreciate your review as we strive for excellence. We want to improve your experience and make it perfect. Your opinion matters a lot to us, and we’d love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2.

We’re here to listen and ensure your experience is nothing short of perfect!

Best,
Deel

Beantwortet am 13.8.2024
Mark Anthony
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

First at Deel

Overall, happy with it being a first time user.

Vorteile

It's user friendly and is really a huge help during hardtimes through Deel Advance.

Nachteile

I am not sure if it's just my connection but when opening the web or app, it takes a while.

Antwort von Deel

Hello Mark,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

Best,
Deel Team

Beantwortet am 25.10.2024
Joerice
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Positive Feedback

I have had a fantastic. experience with Deel.

Vorteile

The efficiency at which the account is opened and speed at which funds are processed.

Nachteile

Inability by Deel to pay me cash in US currency.

Carmelita
  • Branche: Gewerbeimmobilien
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Good to use

Overall it’s so nice user friendly and wasy to use

Vorteile

Easy to use unlike other services that it’s very hard to secure the IS that they were looking for

Nachteile

No i dont have any least like about deel because everything is good so far

Antwort von Deel

Hello,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

The Deel Team.

Beantwortet am 25.10.2024
Arturo
  • Branche: Medizinische Praxis
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Dell review

I haven't had much time with it yet, but, so far I am loving it.

Vorteile

Very user friendly. Is has plenty of features and multiple accomodations to withdraw the money.

Nachteile

Is a little bit complex to set up initially if the person is not tech savy.

Antwort von Deel

Hi Arturo,

Thank you for your positive review! We're constantly working to improve our service and hope to exceed your expectations in the future.

Best,
Deel Team

Beantwortet am 28.10.2024
Jorge
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 22.10.2024

My Deel review

im just a one month old on deel so far I'm happy wi the hassle free transactions

Vorteile

the withdrawal method feature were you can divide send your incoming money to different accounts at the same time

Nachteile

our company just made us register/sign up here in deel we been in Lano before so far were still having good transactions with Deel

Gustavo
Gustavo
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Monatlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.11.2024

Deel the best plataform to get payment as freelance

Vorteile

Get my payment from my work and my services as software developer

Nachteile

The problems with ID documents expirations

Antwort von Deel

Hello Gustavo,

Thank you for your positive review! We're happy to hear of your great experience and are very appreciative of your kind words.

Best,
Deel Team

Beantwortet am 28.11.2024
Ali
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
2

5
Bewertet am 29.5.2024

Deel, International Contractor Portal

Vorteile

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way.
Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

Nachteile

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience.
Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Antwort von Deel

Hi there,

We have seen your Capterra review and apologize for any inconvenience you've faced.

To better understand your experience and work towards a resolution, we'd appreciate it if you could schedule a call with us at https://cal.com/team/deel-support-team/reviews-complaints-g2.

We will actively check your support history to see if there's anything we can help you with before our call.

Your satisfaction with Deel's services is our utmost priority, so let’s have a quick chat and improve.

Best,
Deel Team

Beantwortet am 5.6.2024
Michael
  • Branche: Outsourcing/Offshoring
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 3.6.2024

Efficiency in using Deel

Vorteile

I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.

Nachteile

One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.

Yesica
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 30.9.2024

Overall Experience with Deel

My overall experience with Deel as an international user has been positive. The company that paid me was able to manage everything easily through the platform, which made the entire process seamless. I also appreciated that I could request days off through the platform, and it took my location into account for holidays, making it convenient to manage my time.

Vorteile

What I liked most about Deel was its transparency and intuitive interface. As an international user, receiving payments through the platform was straightforward, making it easy to manage my transactions. Overall, it provided a seamless experience for handling international payments.

Nachteile

What I liked least about Deel was the time it took to transfer money. While the platform was generally user-friendly and transparent, the delays in receiving funds could be frustrating at times.

Asnath
  • Branche: Erneuerbare Energien & Umwelt
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.7.2024

Works incredibly fast for bank transfers and document handling

I had a good experience with Deel. Easy interface and i can store my money on Deel Card which saves me from keeping international currency.

Vorteile

I like that they offer advance payments,fast transactions,all in one place.

Nachteile

Limited customizations options for contracts and occasional customer support delays.

Antwort von Deel

Hi there,

hank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Best,
The Deel Team

Beantwortet am 1.8.2024
Aashik
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2024

Excellent Software, Room for Some Improvements

Overall, my experience has been very positive. The software has played a significant role in keeping our business organized and efficient. Despite minor drawbacks, its strengths have made our work much easier. If the speed is improved and more features are added to the mobile app, this could become a perfect software solution. I would definitely recommend it to businesses looking for a powerful and easy-to-use solution.

Vorteile

The biggest strength of this software is its user-friendly interface. It’s incredibly easy to use, even for non-technical users. In particular, its reporting and analytical tools are very useful, providing deep insights into our business performance. Its customization options and various third-party integrations also make it an outstanding choice.

Nachteile

Although the software is excellent, there’s a need for improvement in its speed. It can be a bit slow when working with large datasets, which can impact productivity. Additionally, the mobile app lacks some features that are available in the desktop version, which can be inconvenient for users who prefer to work on the go.

Ronak
Ronak
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.9.2024

Deel is swift, friendly and super easy to use.

I am living in India and working with US company. Through Deel I can have my payment made through DEEL with no hassle.

Vorteile

I had an effortless and straight onboarding experience. HR and Payroll management is super smooth.

Nachteile

At moment i do not have anything negative to say.

Leonardo
Leonardo
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 11.6.2024

Amazing experience!

For a Brazilian working for a US company, this means I benefit from seamless and timely payments, legally compliant contracts, and potential access to benefits like health insurance, all while the company avoids the administrative burden and legal pitfalls of managing international employment.

Vorteile

Deel stands out for its user-friendly platform that simplifies global hiring, onboarding, and payment processes while ensuring compliance with local labor laws and tax regulations. It automates payments in multiple currencies, offers customizable contract templates, manages benefits like health insurance, and provides robust security for data protection. With responsive customer support, Deel effectively reduces the administrative burden of managing a global workforce, making it an attractive choice for companies expanding their remote teams.

Nachteile

Nothing, it is very good! I had a problem with a payment and they were very quick to solve it!

Antwort von Deel

Hi Leonardo,

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!

Regards,
The Deel Team.

Beantwortet am 18.6.2024
Walter
Walter
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.7.2024

Simplicity is best.

My overall experience is a an awesome one, the onboarding, pay out, document managing and frankly all the options are groundbreaking. I think Deel is at the forefront of internationl employee management.

Vorteile

I like mostly being able to upload all verificatio documents in a smooth, easy process, the onboarding capabilites are genuine, the option to receive your payouts in cryptocurrencies, to a bank account, or to several choices is just groundbreaking.

Nachteile

I cant say I dislike anything about Deel, maybe an area of opportunity would be tutorial videos on how and what documents are allowed help some.

Antwort von Deel

Hi Walter,

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback on where we can approve means a lot to us and really appreciate it!

Best,
Deel Team

Beantwortet am 18.7.2024
Adem
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.7.2024

My review on Deel

In general it is a very good experience. Everything works just fine for more than 2 years, the money is there in time, quick withdraws. I had the chance to use support aswell, they were fantastic, with a quick response.

Vorteile

- That offers payroll on many countries, and made it easier for developers from outside of European Union to work.
- You can get a Deel advance and pay for it later if you need some money
- You can order a debit card and use it for paying with Deel
- You can withdraw your money in different platforms

Nachteile

- For not having a tax advice or tax service for my country - Kosovo. I am struggling with taxes here, since it is taking much time for me to do all the things

Antwort von Deel

Hi Adem!

Thank you for your awesome review!

We're thrilled to hear that you're satisfied with our service. Your feedback motivates us to keep delivering the best experience possible.

If you ever need assistance, we're here to help!

Best regards,
Deel Team

Beantwortet am 5.8.2024
Verifizierter Rezensent
  • Branche: Buchhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 4.9.2024

Deel - Efficient and User-friendly

I recommend Deel because it's efficient and user-friendly. It helps businesses stay compliant with local labor laws across multiple countries.

The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools. It benefits me as it eliminates the hassle of dealing with multiple payroll systems, exchange rates, and payment delays.

Vorteile

The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools.

Nachteile

None so far as it is valuable tool for global teams.

Matheus
  • Branche: Personalwesen
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 31.10.2024

Amazing platform

Simple and easy, it has option to include MFA to ensure a good level of security and easy to integrate with other banks account.

Vorteile

Amazing platform to use when you need to create contracts to work abroad.
It is easy to use and display all relevant informations that you must have when you have a work contract.

Nachteile

I'd like Deel to include inside, their own plaform with reduced fees, just to avoid a third party global accounts, necessary to reduce fees. Why not a full fledge app and what if this app offered better options to avoid fees altogether?

Antwort von Deel

Hi Matheus,

Thank you so much for your valuable feedback! We’re thrilled to hear that you find our platform easy to use and appreciate the level of detail it provides for managing work contracts abroad.

We also understand your concern about third-party fees. We’re constantly working to enhance our platform, and we’ve taken note of your suggestion for a fully integrated solution with reduced fees. While we currently partner with global accounts providers to offer flexibility, we’re always exploring new ways to improve our services and reduce costs for our users.

We’re glad to hear that you appreciate the multi-factor authentication (MFA) option and the ease of bank account integration. Security and seamless user experience are always top priorities for us.

Thanks again for sharing your insights, and we look forward to continuing to improve Deel to meet your needs!

Best,
Deel Team

Beantwortet am 8.11.2024
Reeves
  • Branche: Telekommunikation
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.6.2024

Deel Review

Vorteile

What I like most about Deel is its user-friendly interface and comprehensive features that simplify the process of managing global payroll and compliance. Deel offers a seamless experience for both employers and contractors, providing clear, straightforward processes for onboarding, payments, and compliance tracking. The platform's ability to handle multiple currencies and its integration with local tax regulations is particularly impressive, making it much easier to manage international teams. Additionally, the responsive customer support and the detailed knowledge base are valuable resources that enhance the overall user experience.

Nachteile

One aspect of Deel that I found less favorable is the occasional complexity in navigating certain features, especially for first-time users. While the platform is generally intuitive, some specific functionalities could benefit from more streamlined workflows and clearer instructions. Additionally, the pricing structure, although justified by the range of services offered, might be considered on the higher side for smaller businesses or startups. There can also be occasional delays in customer support response times, which can be challenging when urgent issues arise.

Antwort von Deel

Hi Reeves!

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed communicating with our Support team!

Regards,
Deel Team

Beantwortet am 2.7.2024
Peter
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.9.2024

Elevate your standards with Deel. A game changer.

A delighted user. It makes it easy to send payments to international teams. A game changer.

Vorteile

Deel is the best in class when it comes to security. For onboarding and off boarding go for Deel. It's the payroll solution which is very simple and easy to use. I have used it long enough to guarantee it's the best.

Nachteile

Nothing at all,it works perfectly as it should.

Sudhanshu
Sudhanshu
  • Branche: Computer- & Netzwerksicherheit
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 11.6.2024

Deel Experience

Overall experience with Deel is quite good, it solves the problem of managing remote teams and contracts, benefiting by streamlining global payments and compliance, which simplifies remote work arrangements for businesses and freelancers.

Vorteile

What I like best about Deel is its user-friendly platform and comprehensive features for managing remote teams and payroll globally.

Nachteile

What I dislike about Deel is its slightly complex pricing structure and occasional glitches.

Antwort von Deel

Hello there, 

Thank you for your feedback! .We value your input.
Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here (https://cal.com/team/deel-support-team/reviews-complaints-g2)  anytime. We're here to help.

Beantwortet am 19.6.2024
Simón
Simón
  • Branche: Krankenhausversorgung & Gesundheitswesen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2024

Deel is easy to use

Overall, Deel has been a valuable tool for managing international payroll and compliance, significantly reducing administrative burden and ensuring accuracy and compliance with local regulations.

Vorteile

Deel provides a seamless and intuitive user experience. The platform is designed to simplify complex payroll and compliance processes, making it accessible even for those without extensive HR experience. The support team is responsive and helpful, which enhances the overall usability of the software.

Nachteile

While Deel offers many features, the occasional technical glitches can disrupt workflows. Additionally, some advanced functionalities might require a learning curve for new users.

Antwort von Deel

Hi Simón,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We hear you about your occasional technical concerns about our platform. Please know that we're constantly working to improve our service and hope to exceed your expectations in the future.

Best,
Deel Team

Beantwortet am 16.7.2024
Alex
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.11.2024

Nice's to have :) from a Pura Vida vibe

Great! Great wallet, full recommended, official fan of the app, great job to everyone and thank you for this great and very useful tool. (Hopefully secure)

Vorteile

overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)

Nachteile

I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!

Antwort von Deel

Hi Alex,

Thanks so much for your feedback! We're glad to hear you're enjoying the app, especially the features and customer service. We appreciate your understanding of the small glitches — we'll continue working to improve! 😄

Regarding data security, we follow industry-standard protocols to protect sensitive information, and I’ll pass along your request for more specific details on our security measures.

We’re also aware of the transaction issues in Costa Rica and are working on creating a list of success stories and resources for new users. Great idea to share this with the community — we’ll look into it!

Thanks again for the support and kind words about the app. We’re committed to building a secure, trusted platform for users like you.

Best,
Deel Team

Beantwortet am 19.11.2024
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2024

Simplifies International Payment Management

Overall, Deel has made the entire process of receiving my payments much simpler and stress-free.

Vorteile

What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.

Nachteile

The only thing that could be improved is the variety of integrations with other tools I use in my daily work.

Antwort von Deel

Hi there,

We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so-far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,
Deel

Beantwortet am 5.6.2024
Verifizierter Rezensent
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 12.6.2024

Love dealing with Deel

Great! I haven't had a bad experience or service with Deel. Though I thought they might want to consider self-funding accounts, but then again, they're not a banking or fiduciary service like PayPal.

Vorteile

It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer.

I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.

Nachteile

Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.

Antwort von Deel

Hi

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us!

Best,
Deel Team

Beantwortet am 18.6.2024
Mohammad
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Seamless Global Team Management with Excellent Support

My overall experience with Deel has been highly positive. The platform simplifies managing international teams, from payroll to compliance, making the entire process much smoother and more efficient. The interface is intuitive, and the customer support is always responsive and helpful. Deel has significantly reduced the complexity of handling global operations, and I feel confident in relying on it for managing my team’s needs. Overall, it’s a reliable and efficient tool for any business working with remote or international employees.

Vorteile

What I liked most about Deel is how it simplifies managing global teams. The platform makes payroll, compliance, and contracts seamless, which saves a lot of time and effort. The user interface is intuitive, and the support team is responsive, always ready to help with any questions. It’s a reliable and efficient solution for handling international operations.

Nachteile

While Deel is generally an excellent platform, the one area I found could use improvement is the occasional complexity in navigating certain features, particularly when managing specific compliance documents. At times, it feels like there could be clearer instructions or a more streamlined process for handling these tasks. However, the support team is very responsive, which helps mitigate this issue.

Antwort von Deel

Hi Mohammad,

Thank you for your detailed feedback! We’re thrilled to hear that Deel has simplified managing your global teams and that you find our platform reliable and efficient. It’s great to know that the intuitive user interface and responsive support team have contributed to your positive experience.

We appreciate your input regarding the navigation of compliance documents. We understand that clearer instructions and a more streamlined process can enhance your experience, and we’re actively working on improvements in this area. Your insights are invaluable as we continue to refine our platform.

Thank you for choosing Deel, and we’re here to support you with any further questions or needs!

Best,
Deel Team

Beantwortet am 24.10.2024
Titus
Titus
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 501–1.000 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 31.5.2024

Deel is revolutionizing the hiring and payment paradigm!

Wonderful experience so far for the period I have used deel

Vorteile

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Nachteile

Ver good customer support although there is still room to improve the ETR.

Antwort von Deel

Hi there,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future.

Best,
Deel Team

Beantwortet am 6.6.2024
Iszy
  • Branche: Essen & Trinken
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2024

So easy, so straight-forward, and payout is so quick compared to the traditional methods!

I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!

Vorteile

I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.

Nachteile

I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.

Antwort von Deel

Hi,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

The Deel Team.

Beantwortet am 16.8.2024
Rancel
  • Branche: E-Learning
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.10.2024

Seamless Payment Experience with Deel

My overall experience with Deel as a contractor has been excellent. The platform makes managing my payments simple, with automatic currency conversion from USD to Philippine pesos, so I don’t have to worry about exchange rates. The automated invoicing and payment tracking features save me time and ensure everything is handled efficiently. I also find the platform easy to use, whether checking my payment status or updating my details. Overall, it has been a smooth and hassle-free experience.

Vorteile

What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.

Nachteile

I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.

Antwort von Deel

Hi,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

The Deel Team.

Beantwortet am 25.10.2024
Santiago
  • Branche: Computer-Software
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 13.5.2024

Deel Review

My experience as a user with Deel was great, it really made it very simple to tackle important documents such as tax filing and my work contract. I also love how easy is to manage where my money can be transferred to and that it has no delays for direct deposits.

Vorteile

Deel really streamlines payroll and employee management processes for both users and admins. The platform's simple interface walks the user through important processes like tax filing and contract signing. For admins, they can have a high-level view on payroll and employee data, all in a single platform.

Nachteile

Deel contains some fees that affect the user when transferring their money. Depending on the user's bank, these fees can vary. Also, Deel provides some rewards for users but mostly can only be used in the US, which is not ideal for international employees.

Nikhil
Nikhil
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Monatlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 27.6.2024

Best payment website for freelancers

I am very happy with all the features especially payroll managment, salary reception, withdrawal options are very much useful and critical for my business activities.

Vorteile

Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.

Nachteile

Transaction fee could be a little lower especially conversion fee to different payment options.

Antwort von Deel

Hello Nikhil,

Thank you for your feedback on Capterra. We value your input.

Unfortunately, we can't locate your user account to address your concern about the transaction and conversion fee. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here anytime: https://cal.com/team/deel-support-team/reviews-complaints-g2

We're here to help.

Best,
Deel Team

Beantwortet am 3.7.2024
Alan Divier
Alan Divier
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
3

4
Bewertet am 17.10.2024

Excelente herramienta, pero con bastante área oportunidad

Es una herramienta bastante útil, pero necesita mucha inversión en su plataforma y aplicación, ya que es pobre al cambiarla de idiomas, tiene fallas al momento de querer hacer algunas cosas como cambiar tus datos, dar de alta cuentas dar de alta colaboradores, es buena, pero tiene fallas

Vorteile

Me gustó que generar bastante contenido, al momento de crear los contratos y toda la información importante y relevante sobre una relación laboral

Nachteile

No me gustó que tiene fallas en la interface, no me gustó que no se puede traducir al español

In Betracht gezogene Alternativen

BambooHR und Papaya Global

Warum Deel gewählt wurde

Por qué es más fácil de avanzar, tiene la posibilidad de cambiar idiomas y si no tiene fallas

Zuvor genutzte Software

Papaya Global

Gründe für den Wechsel zu Deel

Por la aplicación que tienen, pero al final decidí cambiarme
Pronshu
  • Branche: Schreiben & Editieren
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2024

Most effective platform for managing payments

My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.

Vorteile

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

Nachteile

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities

Antwort von Deel

Hi there,

Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon!

Best,
Deel Team

Beantwortet am 4.6.2024
Verifizierter Rezensent
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2024

Deel is great !

Super satisfied with the platform, love that I can keep track of my work time, invoices, card, etc.

Vorteile

Flexibility, Support, Deel Card, Local Bank Transfers for withdrawals.

Nachteile

There's nothing I don't like, but this can only be that sometimes there are delays with local bank withdrawals, but this should be a 3rd party provider.

Antwort von Deel

Hello,

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Best,
Deel Team

Beantwortet am 19.8.2024
Verifizierter Rezensent
  • Branche: Maschinerie
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 17.5.2024

My Honest Review: DEEL

Vorteile

Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.

Nachteile

Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.

Antwort von Deel

Thanks for the honest review! We're happy Deel simplifies your payments & legalities. We hear you on support speed & occasional delays - we're working on improvements. Deel isn't everywhere yet, but we're expanding!

Beantwortet am 3.6.2024
Lisandro
Lisandro
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

4
Bewertet am 10.7.2024

Deel is great for managing contracts, working freelance and getting paid!

In general I can't complain, I use the platform all the time and plan to keep using it and seeing all the new features that they are currently building.

Vorteile

To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.

Nachteile

Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.

Antwort von Deel

Hi Lisandro,

Thank you for your positive review!

You mentioned having a Deel Mobile App, and we surely hear you! Our team is already working on having our Mobile App and should be available soon! We've added you in the Mobile App Beta list so you'll be one of the first users to try the Deel App before it goes public!

Your feedback means a lot to us!

Best,
Deel Team

Beantwortet am 16.7.2024
Carlos
  • Branche: Verbraucherdienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2024

My experience using Deel

It has been really amazing. Whenever I had the need for extra money available, Deel allowed me to have a Deel advance and solve my problems immediately.

Vorteile

The easiness to work with and the chance to have funds available instantly gives you a great satisfaction level.

Nachteile

I don't have any complains about the service. If anything, I would like Deel to work on countries like Venezuela to give more people opportunities to handle their funds and expand their possibilities to overcome the dictatorship hurdles to manage foreign currency.

Antwort von Deel

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us!

Best,
Deel

Beantwortet am 16.8.2024
Daniel
Daniel
  • Branche: Medizinische Geräte
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 26.8.2024

Pretty Promising Stuff! - Love the Transparency

Overall I'm loving it, and we'll see how it goes in the future!

Vorteile

I like how transparent it is to see when your money is coming, as well as the different perks, and options when it comes to withdrawing funds. The virtual card feature is pretty cool too!

Nachteile

I tried applying for the DEEL physical card but while it did say it shipped to Belize, I'm not sure where its shipping and where, and where its taking the funds from. Its pretty vague.

Verifizierter Rezensent
  • Branche: Musik
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.7.2024

Global hiring made easy

Everything works as expected, no surprises!

Vorteile

Everything looks so simple, after the verification everything is super easy and intuitive

Nachteile

I haven't found any issue with it so far, the flexibility that it gives you allows you to build your own workflow is amazing

Antwort von Deel

Hello,

We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future!

Best,
Deel Team

Beantwortet am 16.7.2024
Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
1
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
2

2
Bewertet am 22.9.2024

D'autres alternatives bien plus respectueuses de leur client

Vorteile

Plateforme pour l'entreprise et espace pour l'employé(e)

Nachteile

La communication post onboarding et nottamment sur des étapes clés comme la fin de la période d'essai, la fin de contrat ou le remboursement du dépôt, est mauvaise. Les réponses sont souvent vagues, pas clairs du tout, à se renvoyer la balle entre collègue et tardives, ce qui complique considérablement ces démarches pour nous pourtant cruciales. Aucune communication par téléphone qui raccourcirait grandement le traitement.
Après l'onboarding, le support client s'est avéré plus que décevant. En plus, le chargé de compte, après plusieurs mois d'absence, a soudainement réclamé des pénalités de retard de manière insistante. Ca donne vraiment l'impression que cette société c'est son revenu et le reste on s'en fou.

Côté plateforme, comme leur support elle est alambiqué, compliquée pour rien de trouver l'information. Nous avons opté pour une solution alternative, bien plus intuitive et efficace.

Dayanne
Dayanne
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: Selbstständig
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
3

5
Bewertet am 13.9.2024

Deel review

I'm having a positive experience, I've been impressed by the speed and ease of use of the app.

Vorteile

The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).

Nachteile

I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.

Eric
  • Branche: Onlinemedien
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 17.1.2024

Great app and customer support

Vorteile

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

Nachteile

The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.

The good:
They have since reinstated their live chat support, and all has been great since!

Bill
Bill
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 5.6.2024

Deel is everything you need.

Deel provided a seamless and hassle-free experience for managing my payroll as a global employee.
The platform's automation and compliance features eliminated the administrative burden, allowing me to focus on my work.

Vorteile

It was a fast and efficient payroll process, easy-to-use platform with a user-friendly interface. DEEL's
transparent pricing structure with no hidden fees is very attractive!

Nachteile

I don't have any significant complaints about Deel's service.

Zakia
  • Branche: Computerspiele
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Monatlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.8.2024

Great for contractors!

Overall I have had a pleasant experience with Deel as a platform for getting paid on a regular long-term basis and short-term basis. There's not much I can say negatively about the platform as I feel it does everything right when it comes to contract work from one country to another, ease of access and how helpful the tools are.

Vorteile

I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!

Nachteile

Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.

Antwort von Deel

Hi,

Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future.

The Deel Team.

Beantwortet am 16.8.2024
Jatin
Jatin
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 25.6.2024

Quick local bank transfer

Its really good, i use its mobile progressive app which helps in doing all the work without laptop

Vorteile

- Quick local bank transfer
- Ease of use
- mobile responsiveness

Nachteile

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Antwort von Deel

Hi Jatin,

We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have.

Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time.

We're here to listen and ensure your experience is nothing short of perfect!

Best,
Deel

Beantwortet am 1.7.2024
Verifizierter Rezensent
  • Branche: Telekommunikation
  • Unternehmensgröße: Selbstständig
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 16.5.2024

Great app for freelancer's contracts

It's been exceptional so far to be honest.

Vorteile

The thing that I like the most about Deel is to be able to manage contracts with ease.

Nachteile

The think that I like the least is the rates for withdrawals.

Antwort von Deel

Hi there,

Thank you for taking the time to share your feedback on Capterra! We're grateful for your review.

Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further.

If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://cal.com/team/deel-support-team/reviews-complaints-g2 anytime. We're here to help. We'd love to turn your great experience into a perfect one by addressing any concerns you might have.

Appreciatively,
Deel Team

Beantwortet am 3.6.2024
1.847 Bewertungen

Ähnliche Kategorien