Deel

Vorteile

Im Moment wirklich nichts, das Onboarding ist kompliziert, es werden z.B. Vorder- und Rückseite vom AHV Ausweis verlangt obwohl die Rückseite bei allen glecih ist.

Nachteile

Das es auch wenn es brennt keine Ansprechpartner gibt. Alles dauert ewig, support ist ein Bot der immer nur die gleichen unnützen FAQ anzeigt. Keine Hilfe oder wirklicher Support während dem Onboarding. Ev. ändert sich das noch. Die Antworten und das Verhalten der Mitarbeiter, sogar nach einer Escalationen sind sehr unprofessionell. Es musste eigentlich nur ein bestehender Vertrag über deel neu abgeschlossen werden, leider war deel bis heute nicht in der Lage die Konditionen aus dem bestehenden Vertrag die mehrfach mitgeteilt wurden im Vertrag abzubilden dafür sind wiedersprüchliche Klauseln auch im 3. Versuch immer noch vorhanden.

Vorteile

User experience, instructions,documentation process

Nachteile

Nothing specifically, the process was quite easy and helpful

Vorteile

The ease of setting up my account and connecting to my Indian bank account.

Nachteile

The limit of $5000 for auto-withdrawal. If my incoming amount goes past $5000, the auto-withdrawal pauses and human intervention is required to manually withdraw the amount.

Vorteile

it works. i really did not like it that much and dont have much to say about it.

Nachteile

its so slow. the UI is very cumbersom to use. you take too much money from users.

Vorteile

Extremely user friendly and intuitive platform. As an admin of the system, you have a lot of compliance details at your fingertips.

Nachteile

The customer support has gone a bit down hill most probably due to their extreme growth. Where you may have received a promise of something happening previously, it now can't be done due to "risk". Also, waiting times when you put in a request of a query have extended.

In Betracht gezogene Alternativen

Warum Deel gewählt wurde

Gründe für den Wechsel zu Deel

Vorteile

It's user friendly and is really a huge help during hardtimes through Deel Advance.

Nachteile

I am not sure if it's just my connection but when opening the web or app, it takes a while.

Vorteile

The efficiency at which the account is opened and speed at which funds are processed.

Nachteile

Inability by Deel to pay me cash in US currency.

Vorteile

Easy to use unlike other services that it’s very hard to secure the IS that they were looking for

Nachteile

No i dont have any least like about deel because everything is good so far

Vorteile

Very user friendly. Is has plenty of features and multiple accomodations to withdraw the money.

Nachteile

Is a little bit complex to set up initially if the person is not tech savy.

Vorteile

the withdrawal method feature were you can divide send your incoming money to different accounts at the same time

Nachteile

our company just made us register/sign up here in deel we been in Lano before so far were still having good transactions with Deel

Vorteile

Get my payment from my work and my services as software developer

Nachteile

The problems with ID documents expirations

Vorteile

Basically what has been popping for Deel, is that you can pay international employees directly in a fast and an easy way.
Also waiting for their card to be open internationally in my country, I feel this will cut of a lot of hassle for us international contractors.

Nachteile

I dislike their customer support team, they are repetitive and uneducated when it comes to providing high customer experience.
Also I dislike the fact, that it might shows on their system a certain payment day and it does not arrive until 5 days later, so basically, their system needs to reflect all and everything they speak about, and it should reflect the payment arrival directly.

Vorteile

I like how easy and convenient Deel payment is to use. It allows me to securely receive payments from clients all over the world with just a few clicks. The value of Deel for someone working at home is that it simplifies the payment process, saves time, and provides peace of mind knowing that transactions are secure.

Nachteile

One thing I dislike about Deel is that their fees can be higher compared to other payment platforms. Additionally, the withdrawal process can sometimes take longer than expected, causing delays in receiving funds. The platform's customer service can also be slow to respond to inquiries or issues, which can be frustrating for users. Overall, while Deel offers convenience, there are some drawbacks that can impact the overall user experience.

Vorteile

What I liked most about Deel was its transparency and intuitive interface. As an international user, receiving payments through the platform was straightforward, making it easy to manage my transactions. Overall, it provided a seamless experience for handling international payments.

Nachteile

What I liked least about Deel was the time it took to transfer money. While the platform was generally user-friendly and transparent, the delays in receiving funds could be frustrating at times.

Vorteile

I like that they offer advance payments,fast transactions,all in one place.

Nachteile

Limited customizations options for contracts and occasional customer support delays.

Vorteile

The biggest strength of this software is its user-friendly interface. It’s incredibly easy to use, even for non-technical users. In particular, its reporting and analytical tools are very useful, providing deep insights into our business performance. Its customization options and various third-party integrations also make it an outstanding choice.

Nachteile

Although the software is excellent, there’s a need for improvement in its speed. It can be a bit slow when working with large datasets, which can impact productivity. Additionally, the mobile app lacks some features that are available in the desktop version, which can be inconvenient for users who prefer to work on the go.

Vorteile

I had an effortless and straight onboarding experience. HR and Payroll management is super smooth.

Nachteile

At moment i do not have anything negative to say.

Vorteile

Deel stands out for its user-friendly platform that simplifies global hiring, onboarding, and payment processes while ensuring compliance with local labor laws and tax regulations. It automates payments in multiple currencies, offers customizable contract templates, manages benefits like health insurance, and provides robust security for data protection. With responsive customer support, Deel effectively reduces the administrative burden of managing a global workforce, making it an attractive choice for companies expanding their remote teams.

Nachteile

Nothing, it is very good! I had a problem with a payment and they were very quick to solve it!

Vorteile

I like mostly being able to upload all verificatio documents in a smooth, easy process, the onboarding capabilites are genuine, the option to receive your payouts in cryptocurrencies, to a bank account, or to several choices is just groundbreaking.

Nachteile

I cant say I dislike anything about Deel, maybe an area of opportunity would be tutorial videos on how and what documents are allowed help some.

Vorteile

- That offers payroll on many countries, and made it easier for developers from outside of European Union to work.
- You can get a Deel advance and pay for it later if you need some money
- You can order a debit card and use it for paying with Deel
- You can withdraw your money in different platforms

Nachteile

- For not having a tax advice or tax service for my country - Kosovo. I am struggling with taxes here, since it is taking much time for me to do all the things

Vorteile

The platform supports multiple languages and currencies, making it accessible for global users. Additionally, it supports different types of workers—full-time employees, freelancers, and contractors making it easier for businesses to work with diverse talent pools.

Nachteile

None so far as it is valuable tool for global teams.

Vorteile

Amazing platform to use when you need to create contracts to work abroad.
It is easy to use and display all relevant informations that you must have when you have a work contract.

Nachteile

I'd like Deel to include inside, their own plaform with reduced fees, just to avoid a third party global accounts, necessary to reduce fees. Why not a full fledge app and what if this app offered better options to avoid fees altogether?

Vorteile

What I like most about Deel is its user-friendly interface and comprehensive features that simplify the process of managing global payroll and compliance. Deel offers a seamless experience for both employers and contractors, providing clear, straightforward processes for onboarding, payments, and compliance tracking. The platform's ability to handle multiple currencies and its integration with local tax regulations is particularly impressive, making it much easier to manage international teams. Additionally, the responsive customer support and the detailed knowledge base are valuable resources that enhance the overall user experience.

Nachteile

One aspect of Deel that I found less favorable is the occasional complexity in navigating certain features, especially for first-time users. While the platform is generally intuitive, some specific functionalities could benefit from more streamlined workflows and clearer instructions. Additionally, the pricing structure, although justified by the range of services offered, might be considered on the higher side for smaller businesses or startups. There can also be occasional delays in customer support response times, which can be challenging when urgent issues arise.

Vorteile

Deel is the best in class when it comes to security. For onboarding and off boarding go for Deel. It's the payroll solution which is very simple and easy to use. I have used it long enough to guarantee it's the best.

Nachteile

Nothing at all,it works perfectly as it should.

Vorteile

What I like best about Deel is its user-friendly platform and comprehensive features for managing remote teams and payroll globally.

Nachteile

What I dislike about Deel is its slightly complex pricing structure and occasional glitches.

Vorteile

Deel provides a seamless and intuitive user experience. The platform is designed to simplify complex payroll and compliance processes, making it accessible even for those without extensive HR experience. The support team is responsive and helpful, which enhances the overall usability of the software.

Nachteile

While Deel offers many features, the occasional technical glitches can disrupt workflows. Additionally, some advanced functionalities might require a learning curve for new users.

Vorteile

overall the app. It has good features, good AI chat bot, CS and easy interaction.
Has small glitches which is understandable as you haven't met my team of developers :D (jk)

Nachteile

I did not find any data security specifications within holding my card information against cyber attacks. I would like some info on that :) thanks also Im from CR and here the banks rejects a lot of transactions but your agents know this is a recurrent issue, therefore build a list of success stories please and share it as, I every new Deel's joiner would appreciate a small intro with the info they can count in with. Also in benefit to educate your public, can gain more trust and long term clients. Thanks for reading :) Pretty cool team!

Vorteile

What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.

Nachteile

The only thing that could be improved is the variety of integrations with other tools I use in my daily work.

Vorteile

It's very user-friendly and straightforward. The dashboard offers just enough views for a user to understand the services they offer.

I also like the card and advance option since it gives me the ability to make purchases in USD without the need to convert.

Nachteile

Once the money is out, you won't be able to put it back in. I thought this was something I could do since I needed to use the card for USD transactions.

Vorteile

What I liked most about Deel is how it simplifies managing global teams. The platform makes payroll, compliance, and contracts seamless, which saves a lot of time and effort. The user interface is intuitive, and the support team is responsive, always ready to help with any questions. It’s a reliable and efficient solution for handling international operations.

Nachteile

While Deel is generally an excellent platform, the one area I found could use improvement is the occasional complexity in navigating certain features, particularly when managing specific compliance documents. At times, it feels like there could be clearer instructions or a more streamlined process for handling these tasks. However, the support team is very responsive, which helps mitigate this issue.

Vorteile

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Nachteile

Ver good customer support although there is still room to improve the ETR.

Vorteile

I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.

Nachteile

I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.

Vorteile

What I like most about Deel as a contractor is how smoothly it handles payments from USD to Philippine pesos. The platform ensures that currency conversion is seamless, so I don’t have to worry about exchange rates. The automated workflows take care of invoicing and tracking payments efficiently, allowing me to focus on my work. Additionally, the user-friendly interface makes it easy to navigate, whether checking payment statuses or updating my account details, saving me a lot of time.

Nachteile

I don’t have any major dislikes about Deel. The platform has worked smoothly for my needs as a contractor, and I haven’t encountered any significant issues so far.

Vorteile

Deel really streamlines payroll and employee management processes for both users and admins. The platform's simple interface walks the user through important processes like tax filing and contract signing. For admins, they can have a high-level view on payroll and employee data, all in a single platform.

Nachteile

Deel contains some fees that affect the user when transferring their money. Depending on the user's bank, these fees can vary. Also, Deel provides some rewards for users but mostly can only be used in the US, which is not ideal for international employees.

Vorteile

Ease of setting up multi-country payroll and payment reception in multiple currencies. Website is very easy to navigate and find any option that is required. Deel offers wide vareity of withdrawal options such as Paypal, payooner, local and international bank transfers, crypto wallet transfers etc... which is very useful and convenient.

Nachteile

Transaction fee could be a little lower especially conversion fee to different payment options.

Vorteile

Me gustó que generar bastante contenido, al momento de crear los contratos y toda la información importante y relevante sobre una relación laboral

Nachteile

No me gustó que tiene fallas en la interface, no me gustó que no se puede traducir al español

In Betracht gezogene Alternativen

Warum Deel gewählt wurde

Zuvor genutzte Software

Gründe für den Wechsel zu Deel

Vorteile

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

Nachteile

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities

Vorteile

Flexibility, Support, Deel Card, Local Bank Transfers for withdrawals.

Nachteile

There's nothing I don't like, but this can only be that sometimes there are delays with local bank withdrawals, but this should be a 3rd party provider.

Vorteile

Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.

Nachteile

Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.

Vorteile

To have it all in there, being able to manage all your contracts, agreements, freelance jobs, and getting paid within the same platform. Also some external features for digital nomads such as perks.

Nachteile

Not having a mobile app yet, which will make things easier but I'm sure they are developing it right now.

Vorteile

The easiness to work with and the chance to have funds available instantly gives you a great satisfaction level.

Nachteile

I don't have any complains about the service. If anything, I would like Deel to work on countries like Venezuela to give more people opportunities to handle their funds and expand their possibilities to overcome the dictatorship hurdles to manage foreign currency.

Vorteile

I like how transparent it is to see when your money is coming, as well as the different perks, and options when it comes to withdrawing funds. The virtual card feature is pretty cool too!

Nachteile

I tried applying for the DEEL physical card but while it did say it shipped to Belize, I'm not sure where its shipping and where, and where its taking the funds from. Its pretty vague.

Vorteile

Everything looks so simple, after the verification everything is super easy and intuitive

Nachteile

I haven't found any issue with it so far, the flexibility that it gives you allows you to build your own workflow is amazing

Vorteile

Plateforme pour l'entreprise et espace pour l'employé(e)

Nachteile

La communication post onboarding et nottamment sur des étapes clés comme la fin de la période d'essai, la fin de contrat ou le remboursement du dépôt, est mauvaise. Les réponses sont souvent vagues, pas clairs du tout, à se renvoyer la balle entre collègue et tardives, ce qui complique considérablement ces démarches pour nous pourtant cruciales. Aucune communication par téléphone qui raccourcirait grandement le traitement.
Après l'onboarding, le support client s'est avéré plus que décevant. En plus, le chargé de compte, après plusieurs mois d'absence, a soudainement réclamé des pénalités de retard de manière insistante. Ca donne vraiment l'impression que cette société c'est son revenu et le reste on s'en fou.

Côté plateforme, comme leur support elle est alambiqué, compliquée pour rien de trouver l'information. Nous avons opté pour une solution alternative, bien plus intuitive et efficace.

Vorteile

The app experience is excellent, with services provided in a clear and efficient manner. I have used it to sign contracts, verify documents get a background check and set a funds transfer. All those steps are automated and integrated into their pipeline, so besides entering some information, they process and give me the results automatically. I usually see that companies adhere to many apps to process HR information, but in Deel's case, it's all in one app. They even have an specific local payment solution, which most apps don't have. It gets much easier to transfer funds without getting a new banking account (that probably won't get any other use besides transfering funds).

Nachteile

I think the support needs attention. I needed to check an information, so I contacted by email, which gave me an automated response to use the app chat. Using the app chat just made me talk to a chatbot, that just gave me FAQ answers, and I couldn't transfer it to a real person. Even when it's an AI-based operation, it's important to have human interaction, as many times the question is not among the ones in the documentation. It makes the user very frustrated to not be directed to a more personalized experience.

Vorteile

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

Nachteile

The bad:
We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response.

The good:
They have since reinstated their live chat support, and all has been great since!

Vorteile

It was a fast and efficient payroll process, easy-to-use platform with a user-friendly interface. DEEL's
transparent pricing structure with no hidden fees is very attractive!

Nachteile

I don't have any significant complaints about Deel's service.

Vorteile

I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!

Nachteile

Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.

Vorteile

- Quick local bank transfer
- Ease of use
- mobile responsiveness

Nachteile

Exchange fees which deels charges even when provider fees is 0% with local bank withdrawal , Deel charges exchange fees of 2% of withdrawal amount

Vorteile

The thing that I like the most about Deel is to be able to manage contracts with ease.

Nachteile

The think that I like the least is the rates for withdrawals.