Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to-order, custom-to-order, and assemble-to-order manufacturing.
Genius ERP provides custom manufacturers with the tools they need to reduce costs, increase productivity, and improve the performance of production sites, including CRM, inventory management, product engineering, job costing, account management, scheduling, production planning, and accounting. Every tool is incorporated into one centralized, easy to use system, ready out-of-the-box for custom manufacturers. Automate time-consuming steps, quote for more jobs, estimate with greater accuracy, reduce bottlenecks on the shop floor, and connect historical data to upcoming runs to optimize production.
Genius ERP was designed specifically for custom manufacturers by industry experts. From design to delivery, Genius ERP helps manufacturers achieve increased throughput without hiring new staff or expanding operations. Manufacturers can handle more jobs and take on new customers while avoiding bottlenecks, stalled projects, and supply overstock. Genius ERP: one system that helps simplify complex manufacturing.
Jamieson P. Branche: Metallabbau Mitarbeiteranzahl: 51-200 Mitarbeiter
The business issue we needed to solve was the individual software silos that we had to perform a total process. It was fragmented and time consuming to move data through the individual systems. Genius helped us solve the problem quickly and efficiently. Their support group is industry leading!
Genius ERP is a very comprehensive, module based solution. It integrated our time keeping requirements for production, our Engineering drawings, the Estimating and Quoting functions, Purchasing, and Accounting. It truly is enterprise wide software. It is a very logical interface to understand, and integrates well with our Payroll platform.
If there was a Payroll option, it would be complete! We needed to customize reports for our environment, which was understandable, but outside the initial project scope.
Antwort: Genius Solutions 25.5.2020
it's great to hear that Genius ERP is working out for you and that you have been able to integrate your business I'm also glad that you find our custom support team to be very helpful. I'll pass your wish for a payroll module onto our development team. Thanks for taking the time to leave a review, I really appreciate it. - Jesse Linklater, Genius ERP
Donnalynn M. Branche: Elektrische/elektronische Fertigung Mitarbeiteranzahl: 11-50 Mitarbeiter
Our company has seen many tasks that were being duplicated in various spreadsheets eliminated. All the data needed by any department is now in one place - quoting, sales, production, inventory management. All the users can see what relates to their department and share easily with others. We are still "new" to Genius, only 8 months in. We still have many things we have not had a chance to learn or put into practice but each week we are finding new ways to save time and improve our results.
Genius has many features we selected it for. It allows customizable BOMs that can continually be updated throughout the build by the engineering team. The Lifecycle engineering feature was core to our selecting the product. It has the flexibility to allow preliminary material buys before the design is complete, and still track these to the job. The material planning and control features are also easy to use and offer flexible solutions.
We integrated Genius into our business in about 8 weeks. They provide a full team of support to help get it up and running! Their support team contiues to be there when needed.
If anything is a bit weak in Genius it is the integrated accounting module. It is not as user friendly as our previous system ( QB). The trade-off though of being able to see live job or order costs outweigh any other concerns. All new products take time to get used to.
Delmar P. Branche: Metallabbau
It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.
Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost.
Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow!
The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)
The software itself isn't very expensive for a full fledged ERP system. However, like I alluded to earlier, they make their money on selling a training/support service.
I am quite technically inclined; show me the basics once and I'll figure out the rest. I have often been very frustrated when I had to spend an hour or even 2 hours sometimes to get a simple question answered that could literally have been done in less then 5 minutes. This happened over and over. Eventually I realized what is going on. They make their money on time spent training - so they'll train so slow and go to EXTREME length to explain something to get more time in. The GOOD thing is that the training (usually) got recorded and then I'd watch it at 8x or 16x speed so that I can get somewhere eventually!
I have looked and searched high and low for instruction manuals and training documentation to go on my own but couldn't find any - I guess in order to depend on their services. This business model is not wrong; But it is something we didn't fully realize until after we started working with them. So for others, I'd just want them to be aware of it.
They are french to the core (They are based out of Quebec); even if you set your software to English there is still quite a bit of french scattered throughout - and the English isn't perfect.
They can do almost any kind of reports/macros; but you have to pay for all of them. You even have to pay them to do a quote for you, which in the end doesn't mean anything and they wanted to charge us more than the quote.
They finally dropped it after clear email proof and documentation but then they tried to charge us for something "extra" that was clearly in the quote already. We had the proof so they let us go but not without serious talks.
In other news - the reason we went with this software was that it claimed to be integrated with SolidWorks CAD software and with Simply Accounting (Sage 50).
We soon found out that the SW to Genius tool was 100% useless for doing revisions/changes. I mean a huge flop of a software, which I was able to explain to them that it would never work the way it was designed and they couldn't fix it. We dropped that module cause it was exactly useless. (I do believe that upon our feedback and recommendation they might be releasing something that possibly works but haven't tried the newer version yet)
Last thing I would suggest others to consider before buying - if you want Simply Integration, remember this: Genius is designed so that every time Simply does an update (Even their regular tax code updates for payroll) Genius won't connect with Simply until Genius gets an update; that is generally at the very least, 2-4 weeks after Simply update. Of course, they have to install the update at an hourly wage! If you use Simply then you know how often they update in order to maintain the current government tax code.
Christian F. Branche: Design Mitarbeiteranzahl: 51-200 Mitarbeiter
The team that helped us implement the software helped us customize the software to fit our company and best industry practices. We are really happy with the work flow of this software.
Integration was easy and the flow is great. I do wish the software had the ability to allow at lease an administrator to delete or Undo transactions that were accidentally confirmed or the ability to at lease minimally edit confirmed transactions (Dates, Text, different fields, ETC.)
Mike O. Branche: Maschinerie Mitarbeiteranzahl: 11-50 Mitarbeiter
We have really just begun to capture some data, but advantages so far are job costing, tracking/scheduling, and analysis.
Easy to navigate, comprehensive data collection and analysis.
Some fields are not readily searchable, or smart. Many softwares today allow you start typing and it knows what you are looking for - making recommendation or gray line filling in so you can simply hit enter.
Antwort: Genius Solutions 25.7.2019
I'm glad to hear that our software is working out for you and that you have found it to be helpful, especially in terms of data collection and analysis. I will pass your comment about some fields not being readily searchable or smart on to our product teamwe are always looking for ways to improve and make our software easier to use. Thanks for leaving us a review! - Jesse Linklater, Director of Marketing