Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to-order, custom-to-order, and assemble-to-order manufacturing.
Genius ERP provides custom manufacturers with the tools they need to reduce costs, increase productivity, and improve the performance of production sites, including CRM, inventory management, product engineering, job costing, account management, scheduling, production planning, and accounting. Every tool is incorporated into one centralized, easy to use system, ready out-of-the-box for custom manufacturers. Automate time-consuming steps, quote for more jobs, estimate with greater accuracy, reduce bottlenecks on the shop floor, and connect historical data to upcoming runs to optimize production.
Genius ERP was designed specifically for custom manufacturers by industry experts. From design to delivery, Genius ERP helps manufacturers achieve increased throughput without hiring new staff or expanding operations. Manufacturers can handle more jobs and take on new customers while avoiding bottlenecks, stalled projects, and supply overstock. Genius ERP: one system that helps simplify complex manufacturing.
Jennifer H. Branche: Maschinerie Mitarbeiteranzahl: 51-200 Mitarbeiter
We have had a great experience with Genius. Their product consultants who helped us implement the software focused on how to develop processes through the software that solved some bottlenecks as well as gave us much better cost and hour tracking.
We chose Genius ERP because we are a custom, make to order manufacturer, and Genius allows us to design and release parts of the machines in Solidworks as they are complete to production. This allows us to manufacture complex machines in less time by getting a jump start on long lead items using just in time purchasing and production scheduling. Genius tracks all costs to each machine which gives great visibility into our margins that we can trace all the way to our financial reports.
Genius ERP is utilized throughout all our business processes from customer order through to final shipment and invoicing and then flows through to our financial reports. With all employees working in a single integrated system, it has allowed our process flow to become smoother with less questions popping up across departments.
I would love to see them update the UI. There are lots of clicks required with each transaction.
Antwort: Genius Solutions 2.7.2019
Hi Jennifer, Thank you so much for taking the time to leave us a review. we are always happy to hear from our great customers like you! I am really glad that Genius ERP is helping you speed up production and making all of your business processes run more smoothly. We love learning how our customers are making Genius ERP work for them! Thanks also for the feedback on our UI. It is important for us to learn where we can improve. We really value your comments on our system, thanks for leaving us a great review! - Jesse Linklater, Director of Marketing
Frédéric D. Branche: Maschinerie Mitarbeiteranzahl: 13-50 Mitarbeiter
Overall, we are happy to be working with Genius ERP.
It provide use with all the informations necessary to make decision regarding production and purchassing.
Today we feel in control of our production cost and our inventory and can focus most of our time on product devellopment and in our continus improvement process.
I really like the simplicity of the software, it's simple and clear with the right amount of information on screen for the need of a small to mid-size business, it makes it easy to use for new employee. The UI is pleasant to use, and make it simple for user to find an option or to understand where to click.
Technical support is quick to repond when you have a major issue.
The transfert from engineering to manufacturing is fast and easy, the integration with Solidwork is simple tu use and makes it really .
I really don't like the fact that they make changes to the software and force sometime a way of working instead of adding a configuration option to let the user choose how he prefere the software to repond.
They choose simplicity, but sometime it makes it diffcult to twaek the software to your need when it could have been achieved with a simple control box in the configuration menu.
Antwort: Genius Solutions 25.7.2019
We're really happy to hear that you find our software simple to use, that it provides you with all the information you need, and that you find the transfer between engineering and manufacturing fast and easy. I understand your concerns about wanting to configure the software to your needsI will pass this on to our product team. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Claudia D. Branche: Konsumgüter Mitarbeiteranzahl: 13-50 Mitarbeiter
We are manufacturing charging station for electrical vehicle; Our BOM are complex because they are including many parts. Genius MRP help us to plan and organize our production floor and controlling our inventory. It help us for traceability of products and component that have been use in the manufacture it. We're using Genius MRP for 2 years when we decided to integrate the financial suite. Since all our data are grouped in a single system, it is easier to find information; to possibility of drilling down greatly improves financial analysis.
The software meets our needs; interfaces are intuitive, easy to use. People who work at Genius are competent and are able to understand our needs.
Documentation and user guide are not always up-to-date; I knew that a new customer service department was now in place. This surely will help get answers quickly to questions of use.
It is a pretty good software for a SME; because it's easy to use, a short introduction is enough to be functional; it is always possible to test and learn by ourselves. Since the financial module is available, we switch our accounting system for it. The greatest benefit is the ability to have all our data grouped within a single system.
Eric D. Branche: Maschinenbau oder Wirtschaftsingenieurwesen Mitarbeiteranzahl: 201-500 Mitarbeiter
We have replace our Epicor ERP with GENIUS ERP and we are very happy with the change. Genius is way faster than Epicor and is easier to learn and operate. I highly recommend Genius ERP.
This is a very effective ERP. The software is easy to learn and easy to operate. It can by automated to a certain degree with it's GTA (Genius Task Automation) system. Every major updates comes with many new features, so it get better and better with every updates.
Customization is very limited with Genius. You cannot change or alter the behavior or the look of the software. You may lose some needed functionality when the software is updated. Somme bugs can take many updates before they get fixed.
Antwort: Genius Solutions 2.7.2019
Hi Eric, We're so glad to hear that you are happy you made the switch to Genius ERP! We want to make our software the absolute best and are always trying to work out the kinks, so thank you for the feedback. I'm pleased to hear that you think we are always improving and that you would highly recommend us. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Delmar P. Branche: Metallabbau
It is customizable; Quite powerful with enough work. They basically give you a software that is almost useless and then you tell them how you want reports to look, etc and then they program it for you. Since reports and even macros (automatically attaching drawings to items/WO/POs, etc) can be custom programmed it gives you great flexibility and power.
Hard to tell what I like the least; And I don't like saying bad things about any company but for the sake of others I'd like to share our experience and hopefully save others the headaches and money we've lost.
Everything runs on modules and unlike almost every other program I've ever tried, each window takes from 5-8 seconds to open. Everything seems very slow!
The vendor sucks money every step of the way. We average about double the amount on maintenance and update fees then we already pay for a yearly subscription so we can get the "free updates". It is ridiculous. You pay them (annual subscription) so you are allowed to get updates for "free" but you have to pay them for installing those updates. For real, why not make a program so the customer can help themselves? Because they want the money; their business survives on training and hourly wage working for/with the customer. (I'm not saying it's wrong - but that's the only way they make money!)
The software itself isn't very expensive for a full fledged ERP system. However, like I alluded to earlier, they make their money on selling a training/support service.
I am quite technically inclined; show me the basics once and I'll figure out the rest. I have often been very frustrated when I had to spend an hour or even 2 hours sometimes to get a simple question answered that could literally have been done in less then 5 minutes. This happened over and over. Eventually I realized what is going on. They make their money on time spent training - so they'll train so slow and go to EXTREME length to explain something to get more time in. The GOOD thing is that the training (usually) got recorded and then I'd watch it at 8x or 16x speed so that I can get somewhere eventually!
I have looked and searched high and low for instruction manuals and training documentation to go on my own but couldn't find any - I guess in order to depend on their services. This business model is not wrong; But it is something we didn't fully realize until after we started working with them. So for others, I'd just want them to be aware of it.
They are french to the core (They are based out of Quebec); even if you set your software to English there is still quite a bit of french scattered throughout - and the English isn't perfect.
They can do almost any kind of reports/macros; but you have to pay for all of them. You even have to pay them to do a quote for you, which in the end doesn't mean anything and they wanted to charge us more than the quote.
They finally dropped it after clear email proof and documentation but then they tried to charge us for something "extra" that was clearly in the quote already. We had the proof so they let us go but not without serious talks.
In other news - the reason we went with this software was that it claimed to be integrated with SolidWorks CAD software and with Simply Accounting (Sage 50).
We soon found out that the SW to Genius tool was 100% useless for doing revisions/changes. I mean a huge flop of a software, which I was able to explain to them that it would never work the way it was designed and they couldn't fix it. We dropped that module cause it was exactly useless. (I do believe that upon our feedback and recommendation they might be releasing something that possibly works but haven't tried the newer version yet)
Last thing I would suggest others to consider before buying - if you want Simply Integration, remember this: Genius is designed so that every time Simply does an update (Even their regular tax code updates for payroll) Genius won't connect with Simply until Genius gets an update; that is generally at the very least, 2-4 weeks after Simply update. Of course, they have to install the update at an hourly wage! If you use Simply then you know how often they update in order to maintain the current government tax code.