ClearCompany is a software system that works for human resources (HR) and recruiting teams across both public and private industries.
The ClearCompany Talent Alignment Platform connects recruiting, new employee onboarding and performance management. Their Applicant Tracking System includes features for requisition templates and bulk emails, advanced corporate site integration, mobile career sites, social sharing tools, referral management and one-click background checks.
ClearCompany’s automated reporting not only ensures that clients maintain full EEO and OFCCP compliance, but also provides over 100 additional reports that track everything from hiring manager interview rates to cost per hire. Free custom reporting can also be developed. The onboarding solution automates the new hire process, with the option to integrate I-9 and E-verify, manage internal tasks and approve offer letters. Performance management allows for unlimited standard and 360 reviews, with automated emails and reporting options.
ClearCompany focuses on customer support and provides a dedicated relationship manager to each of their clients, as well as unlimited ongoing support and consulting services.
Carmen G. Branche: Öl & Energie
I have found the ClearCompany recruiting and onboarding modules very helpful and easy to use. Coming from our previous manual system, they have saved me a great deal of time. The best thing about ClearCompany, though, is their excellent customer service. When I need help, I can call and get real help from someone who actually works there, usually my account manager, not someone in a call center somewhere reading from a script. They are always very quick to address whatever concern I have. We are an energy company with over 200 employees in several states. Having an efficient, online onboarding process has streamlined HR's workflow, and being able to sort and categorize the thousands of applications we receive each year has saved us a great deal of time, and has eliminated the bottleneck we used to have in distributing resumes to the relevant department managers.
Customer service; our hiring managers have immediate access to resumes; efficient, streamlined onboarding process; customized forms
1. I'd like to see an integrated, easy way to sort applicants on our side. We get a huge number of applicants seeking all sorts of jobs we aren't advertising. We have two "General Consideration" requisitions set up to keep people from applying inappropriately for jobs that require special qualifications. I have not found the Talent Pool feature to be useful in sorting these candidates, so I set up many unposted requisitions that I forward those candidates into, based on what type of job they may be considered for in the future. This clogs up our requisition list, and takes extra time. It would be nice to have an assortment of buckets for these applicants that is seperate from the live requisitions, and with some automation as in the talent pool feature. For instance, they could be automatically sorted based on an answer to a screening question.
2. Also, it can take a while to get new forms built, or old ones changed. Sometimes they fix one piece on a form, and something else stops working. I would like for them to test the forms thoroughly to make sure they work before giving them to us. We have also had trouble printing some of the forms, because they aren't designed to be printed.
Virginia G. Branche: Versicherung Mitarbeiteranzahl: 201-500 Mitarbeiter
ClearCompany HRM is very customizable and the customer service exceeds any service I've had with a vendor before. Our account rep is always available to assess our needs and provide us with any information/help as needed.
ClearCompany is very customizable, the fillable PDF feature in the Onboarding module is very intuitive, and the customer support is amazing. I can always rely on my account executive to be available and answer any questions I may have. During implementation or upgrades, our account representative is always providing us with updates and keeping us involved in every step of the process.
There are not too many cons that I can say about ClearCompany. The only suggestion I would make is that the Onboarding solution would be more customizable in how the steps are laid out in the candidate experience/view. Other than that, ClearCompany is very user friendly and customizable.
Verifizierter Rezensent Branche: Krankenhausversorgung & Gesundheitswesen Mitarbeiteranzahl: 1.001-5.000 Mitarbeiter
As a new user of ClearCompany I was initially very excited. As you open the dashboard the interface is clean and well laid out, the candidate and req screens are easy to navigate for a novice to an expert. They have a cool function where you can leave a note on a candidate or req with the @ sign and share immediately with other users via a push to their email-- WHAT??? So cool. Really.
They've recently added text, which is a great function- except that your number is blocked to the candidate and vice versa. I am sure this is for security, but it makes it confusing when text convos are on-going. A small price to pay for text function, but it's there.
My main concern with this program- thus far- is that their reporting is reportedly in development- and you can use the "old reporting" or the "new reporting"- this is confusing in of itself- not to mention the list of reports is daunting and confusing in the use of interchangeable language that does quite hit the mark.
Overall I give this product a thumbs up for the total package. I don't pay for this package- but if I did, I would push harder on development team to get it together and come out with updates and fixes a tad faster. We're all busy.
Great user interface- excellent ease of use for managers that are NOT recruiters;
Simplified application process available to candidates;
Clean and clear dashboard with all components easily accessible
Great flexibility to share between users
Text function-- YAY!
Reporting function is okay at best- too confusing, too cumbersome and stuck between an "old version" and a "new version"
Customization options are minimal
Customer service is slow to respond
Danielle A. Branche: Immobilien Mitarbeiteranzahl: 51-200 Mitarbeiter
Prior to implementing ClearCompany in April of 2017, we did not have any sort of candidate management software. We were eager to find a software to help us organize as we were consistently recruiting for at least 15 open jobs at all times. ClearCompany's product helped our teams organize hiring efforts and streamline processes all while allowing Hiring Managers the ability to stay connected and engaged with the process. Through daily use of the system we were able to better understand and identify a list of performance features we needed from an ATS to ensure our team's success.
After about a year of use, our recruiting volume had nearly doubled and our need for task management and automation features increased. Adding in frustrations of daily system issues and the amount of outstanding tickets left unresolved for months on end, we started to demo other systems. Ultimately, we selected another ATS that better fit our growing needs and concerns.
Absolutely loved the way the candidate pipeline was broken down and organized with customization options for both interview stages and workflow within a specific interview stage.
Customization abilities for just about every feature within the system allows any company to tailor the system to fit their specific or unique process.
Offer letter creation and offer process was extremely seamless and easy to use. Could generate and send offer letter for approval and then to candidate for signature in seconds and without the use of a 3rd party DocuSign type system.
The ability to rate candidates A, B, C or X was helpful in keeping a visual rating of candidates within your pipeline.
Integration and set-up was an easy process, however, training and resources could use some improvement.
Dashboard layout was easy to navigate and access.
ClearCompany was a glitchy system; we were consistently submitting support tickets for re-occurring issues with common features that slowed or required us to create a workaround within the hiring process. Customer Support would usually have to escalate issues to their development team and it would be months before we had an update or a resolution. Customer Support teams and Account Managers could use some improvement on communication and also follow through on actionable items they said they would deliver on.
New product features were usually released before proper bug testing was done creating usability concerns and an abundance of support tickets. They also usually came with very little training or lack or good resources leaving the user confused and overwhelmed on how to utilize these great new features.
Reporting was extremely limited. Some of the most basic and general recruiting metrics could not be produced through reports and had to be either manually tracked or data had to be manipulated. There were a few times where we found discrepancies on specific job reports vs. the data tracked on the job req's dashboard.
Interview Scorecards were extremely confusing, hard to access/change/set-up quickly and not user friendly once they were set up.
Lack of automation and key features in comparison to other ATS systems within the same price point.
Keona F. Branche: Non-Profit-Organisation Management Mitarbeiteranzahl: 501-1.000 Mitarbeiter
I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.
It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.
The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .