NextStep


NextStep Logo

 

10 Bewertungen (4,5/5)
 
NextStep is a cloud-based electronic health records (EHR) system designed for behavioral health and substance abuse staff at inpatient, outpatient and residential care facilities. The ONC certified solution enables clinicians to track patient progress and assess how each client, group, or facility as a whole is doing with customized report cards. The software helps you easily measure and meet specific objectives for value-based care. The fully integrated suite of products adapts to any workflow, rather than having you conform to a predefined one, to help increase your productivity and efficiencies. The solution includes patient scheduling, charting, assessments, automated form routing, reminders, customized reporting and dashboards, integrated telehealth, billing management, eligibility checking, census management, medication management and an extensive library of forms. NextStep features a mobile solution and digital pen integration for offline data storage, for those times you’re in the field or without an internet connection. NextStep’s smart billing engine translates clinical services into proper billing codes, reducing claims rejections and denials for improved cash flow. The complete RCM and billing service also offers a la carte options to help you manage items that may be too labor intensive to do in-house.
 

NextStep - Treatment Plan
 
  • NextStep - Treatment Plan
    Treatment Plan
  • NextStep - Treatment Plan
    Treatment Plan
  • NextStep - Mobile Crisis Dashboard
    Mobile Crisis Dashboard
  • NextStep - Main Menu
    Main Menu
  • NextStep - Administrative Reports
    Administrative Reports
  • NextStep - Clinician Overview Dashboard
    Clinician Overview Dashboard
Unterstützte Betriebssysteme:
Mac OS, Webbrowser (OS-agnostisch)

10 Bewertungen über NextStep

 

Michael M. Branche: Psychische Gesundheitsfürsorge Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

25.2.2020

25.2.2020

Quelle der Bewertung: Capterra

Incredible performance at an affordable price point

Übersetzen auf: Deutsch
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Next Step has been our fifth EMR in the past fifteen years for our company. Since we started with them four years ago, we have truly enjoyed our relationship with them. Their support is timely and they are very responsive to their customer's needs. Like with any software, things will go wrong at times, but the Next Step team is always there to try to trouble shoot. I truly appreciate the commitment they show to their customers.

Vorteile

We absolutely love the flexibility Next Step gives us to customize the software to our different business lines. The reporting abilities of this software are phenomenal as well.

Nachteile

We are not that fond of the web scheduler module associated with this software. To be fair, the web version has been in development over the past year and a half, and it has been slowly improved over time with each additional upgrade they have rolled out.

Thomas S. Branche: Krankenhausversorgung & Gesundheitswesen Anzahl der Mitarbeiter:  501-1.000 Mitarbeiter Mitarbeiteranzahl:  501-1.000 Mitarbeiter

9.3.2020

9.3.2020

Quelle der Bewertung: Capterra

NS Review

Übersetzen auf: Deutsch
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Love working with [SENSITIVE CONTENT HIDDEN], some minor setbacks

Vorteile

Dashboards, Notes Section, Interface Ability

Nachteile

Medical Component, eMAR, eScribe interface, treatment planning a little cumbersome

Josh L. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  201-500 Mitarbeiter Mitarbeiteranzahl:  201-500 Mitarbeiter

5.3.2020

5.3.2020

Quelle der Bewertung: Capterra

Next Step Solutions has opportunity

Übersetzen auf: Deutsch
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NSS has potential but overall our experience has been disappointing, to say the least. We were sold a piece of software that was supposed to help our agency but it has been such a struggle because all the pieces (Scheduler, Clinical, Billing) don't talk to each other like we were told.

Vorteile

NSS is easy for users to use but it offers a ton of room for mistakes to take place.

Some items are straight forward while others are a bit too tedious for the average user to get the hang of.

Nachteile

Customer support, reporting, dashboards, backend billing, Digital RX and the emar are all terrible pieces of this software.

This has caused issues across the entire agency that I work with. NSS Support does not communicate very well and is not super tactful. We have never been where we should have been with Billing as the NSS billing implementation person is unhelpful and does not completely work when they state it will be complete.

Lynn M. Branche: Gesundheit, Wellness & Fitness Anzahl der Mitarbeiter:  51-200 Mitarbeiter Mitarbeiteranzahl:  51-200 Mitarbeiter

2.3.2020

2.3.2020

Quelle der Bewertung: Capterra

Outcomes / Reporting Capabilities

Übersetzen auf: Deutsch
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We have been able to create our own reports and move toward value based reporting. It has also allowed up to link with other platforms to increase workflow efficiencies such as lab work.

Vorteile

From an administrative perspective the reporting capabilities to track outcomes and create data reports for our process improvement initiatives. The staff of NextStep has been amazing to work with in tailoring the system to meet the unique needs of our organization.

Nachteile

Fulling integrating the billing, scheduling and medication module within the clinical so all client information only needs to be entered once and controls for user access to limit what is view-able in the client record.

Nicolas F. Branche: Psychische Gesundheitsfürsorge Anzahl der Mitarbeiter:  11-50 Mitarbeiter Mitarbeiteranzahl:  11-50 Mitarbeiter

4.3.2020

4.3.2020

Quelle der Bewertung: Capterra

Not Your Average EHR

Übersetzen auf: Deutsch
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Very good. NextStep is a team. I get regular communications from [SENSITIVE CONTENT HIDDEN], sometimes one of the supervisors over the programmers [SENSITIVE CONTENT HIDDEN] - it is incredible because these are all leaders in the organization and they are very approachable and very easy to work with. If I have an urgent issue, which is very rare such as a shut down, I can just call and NS is right there for me in a few minuts. Incredible turnaround time if I really need them right now. I do not normally need to do that because of the way NextStep is designed - if you let them train you on how to use it thoroughly and learn all of the features, you can fix most problems yourself unless it is a coding issue or something with programming. NextStep works with you to identify the best work flows and to solve problems so you can work smarter not harder which I absolutely love. I do not want to have to ask for help to fix little issues that are day to day types of things that have to keep running - I can generally handle that kind of thing.

Vorteile

Flexibility - I have the power to totally modify almost any parts of the EHR to meet any regulatory needs that I have. This EHR makes my job easier and makes it easy to get the data I need to oversee various different sites with different programs.

Nachteile

Customer service with NextStep is very effective, they just take a long time with certain types of issues. With some of the features I would like to see (not needs, but I have some preferences) I cannot get them just because of some of the coding on how the Tx plan wizard works and other areas. These are minor issues in my opinion and do not impact the overall functioning of the EHR (example, I would like a search function in the Tx plan Wizard to make it faster to find objectives you want, etc., not a huge game changer).