--- description: Reviews zu Sendcloud Software: Systemübersicht, Funktionen, Preisinformationen und Ratings & Reviews. Entdecke kostenlose Live-Demos und vergleiche Sendcloud mit ähnlichen Programmen. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sendcloud | Bewertungen, Preise und Demos – SoftwareAdvice DE --- Breadcrumb: [Startseite](/) > [Kurier Software](/directory/3316/courier/software) > [Sendcloud](/software/241696/sendcloud) # Sendcloud Canonical: https://www.softwareadvice.de/software/241696/sendcloud Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/241696/sendcloud?page=2) > SSendcloud ist eine Versandsoftware, mit der E-Commerce-Unternehmen Checkout-Prozesse, Lieferverfolgung und Auftragsretouren auf einer zentralen Plattform verwalten und optimieren können. Administratoren können Workflows und Regeln konfigurieren, sodass sie jeder Bestellung basierend auf den Versandpräferenzen der Kunden automatisch die erforderliche Versandmethode zuweisen können. Mit Sendcloud können Unternehmen Versandetiketten mit einem Barcode-Scanner drucken und CN22-Formulare für die Zollabfertigung erstellen. Manager können den Status von gelieferten Bestellungen mit Details wie dem Namen des Kunden, dem Land, der Bestellnummer, dem Bearbeitungsstatus und dem ausgewählten Speditionsunternehmen verfolgen. Darüber hinaus können Nutzer die Marketingabläufe verbessern, indem sie Instagram-Posts oder Banner-Werbung auf der gebrandeten Tracking-Seite hinzufügen. Sendcloud bietet eine API, mit der Unternehmen die Plattform in verschiedene Anwendungen von Dritten wie Shopify, Magento, WooCommerce, PrestaShop und andere integrieren können. Die Lösung bietet auch ein Dashboard, mit dem Nutzer anhand von umsetzbaren Analysen einen Überblick über die gesamten Sendungsrückgaben, Sendungen pro Spediteur und pro Land erhalten. > > Bewertung: **4.0/5** von 96 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.0/5** | 96 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.9/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.9/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Sendcloud - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 40,00 € - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch, Italienisch, Niederländisch, Spanisch - **Verfügbare Länder**: Belgien, Curaçao, Deutschland, Frankreich, Italien, Niederlande, Spanien, Vereinigtes Königreich, Österreich ## Funktionen - API - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Auftragsmanagement - Auftragsverfolgung - Barcode/Ticket Scanning - Berichterstattung / Analyse - Berichterstattung und Statistik - Dokumentenmanagement - E-Commerce-Management - Etikettendruck - Etikettierung - Kundendatenbank - Kundenspezifisches Branding - Lagerhaus-Management - Lieferpreisberechnung - Paket-Nachverfolgung - Paketversand - Price/Margin Management - Real-Time Analytics ## Integrationen (13 insgesamt) - Adobe Commerce - BigCommerce - Lightspeed Retail - Online Auction System - PlentyONE - PrestaShop - ShipHero - Shopify - Shopify POS - Shopify Plus - Shopware - Wix - WooCommerce ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Kurier Software](https://www.softwareadvice.de/directory/3316/courier/software) ## Ähnliche Kategorien - [Kurier Software](https://www.softwareadvice.de/directory/3316/courier/software) - [Logistik Software](https://www.softwareadvice.de/directory/406/logistics/software) - [E-Commerce Plattformen](https://www.softwareadvice.de/directory/4340/ecommerce/software) - [Software für Sendungsverfolgung](https://www.softwareadvice.de/directory/4700/shipment-tracking/software) - [Versandsoftware](https://www.softwareadvice.de/directory/531/shipping/software) ## Alternativen 1. [ShipStation](https://www.softwareadvice.de/software/235645/shipstation) — 4.6/5 (951 reviews) 2. [Stamps.com](https://www.softwareadvice.de/software/154423/stamps-com) — 4.4/5 (919 reviews) 3. [Shippo](https://www.softwareadvice.de/software/83517/shippo) — 4.8/5 (825 reviews) 4. [ShippyPro](https://www.softwareadvice.de/software/168511/shippypro) — 4.7/5 (150 reviews) 5. [ShippingEasy](https://www.softwareadvice.de/software/84090/shippingeasy) — 4.8/5 (1133 reviews) ## Nutzerbewertungen ### "Easy and fast\!" — 5.0/5 > **Lloyd** | *2. September 2020* | Konsumgüter | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: user friendly and well integrated. Cheap > > **Nachteile**: all fine, nothing much to argue differently ----- ### "Sendcloud will save you time & money while keeping it personal" — 5.0/5 > **Ingrid** | *21. Juni 2021* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The biggest issue I was having with my business is that we did everything manually. We used an excell sheet to keep track of addresses, names, shipping companies -pricing and we even created a formula to sort them per country. This was time consuming, because after costumers would place an order, we would have to, AGAIN, send a manual email with all the info. Once we had shipped orders, again our minds would have to remember to send the shipment information to each customer. Because of this super antique method, we spent hours and wasted mornings and nights trying to send the purchase and shipping details to our customers. We were exhausted 😞 With sendcloud, not only did we get the most competitive price out there, I also got praise from my customers across Europe since now they have better prices and more "weight freedom" with their shipment (up to 20 kilos keeping the same price). Also, all customers receive a notification once the labels are created. Yes, labels that are made by sendcloud (included in my webshop) I don't have to send manual emails anymore 👏🏻 . And wait, there's more: sendcloud will tell you if our customers have written a wrong address, by typo or just forgottent any detail. It will let you know immediately so we can fix it before shipping. Sendcloud also allows us to print all labels at once, even if they're not from the same provider (e.g PostNL or DHL). My customers are happy, I am happy\! I’m spreading the word now\! 😃 > > **Nachteile**: I’d like to have an app to use on my phone so I can track all orders with more ease. Once I have shipped all orders, I take a rest and use my phone only, so an APP would be nice. > > \-We saved time efficiency. - we have the best shipping rates. - Finally we can have an organized administration. - integrated to our webshop and can be integrated to other platforms. - sends personalized and detail information to my customers. - gives me peace of mind ----- ### "Good software, Awful delivery of the service they market." — 2.0/5 > **David** | *17. März 2021* | Computer-Hardware | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Software worked well and there were no IT problems > > **Nachteile**: Disconnection from the courier, denying responsibility for all cases possible. > > Been using Sendcloud for 3 years Been using Sendcloud for 3 years, have been putting recently over 12,000 EUR of shipping fees per month to their company, the service for such customer size is a joke. This service was clearly meant for smaller fish in the sea. I have had issues with pick up reliability since 1.5 years, we have had daily pick ups planned via contract on Monday, Tuesday, Thursday and Friday. We have had to contact them nearly every week, about the fact that DPD is not picking up, and everytime they do their awful process of asking how many packages there are, and they would even sometimes ask if we have a regular pick-up (which used to work for 1.5 years before) where we explain we do Monday to Friday even though we have been contacting them every week. Absolutely crazy. The next best part is that everytime we contact them it is some random in chat that always just does the same thing, ask us the same questions, and then call DPD and then nothing happens anyways. I am sure we have cycled through each live-chat customer supporter that is available at Sendcloud. The more worrying part is that only at a higher monthly fee does one get a personal advisor which makes 0 sense if we are putting such high monthly sums of shipments into the company, for 30 EUR more a month we get a personal contact person but at 10k-ish a month we do not? ----- ### "Very easy to use partner for your shipments" — 4.0/5 > **Conrad** | *24. September 2021* | Konsumgüter | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It's easy to use and good implementable is the eCommerce software (WooCommerce) > > **Nachteile**: There are small things, like: when I delete a shipment, sometimes it still comes back in my overview. And it would be easy if you could print directly in Safari > > All my parcels are send with Sendcloud and the customer service is very helpful. ----- ### "Sendcloud is a very smart solution for real small businesses." — 5.0/5 > **Sabine** | *28. September 2021* | Non-Profit-Organisation Management | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: In march 2020 due to Covid Pandemic precautions, in Belgium we could only continue our business if we had a proven ecommerce activity. With lockdown we could not have pickups of orders anymore and had to start sending to customers homes. And there was a suggested tool Sendcloud. I tried it, thought it was really easy to implement and so I started using it within 1 hour of discovering the tool. Very easy to implement and that is what I need . So I loved the fact is was easy and not as hard as brainchurgery. > > **Nachteile**: There was a minor about it, but it was customer user experience, but I rated the tariffs of the packages too low first so the invoice afterwards was a surprise . > > I can describe the overall experience with Sendcloud as a smart solution for a very small business to be able to act as smart as a very large enterprise . It augmented my competitive base and my customers were all very pleased with the smart and fast way of delivery all over Belgium. ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.softwareadvice.de/software/241696/sendcloud?page=2) ## Links - [Auf SoftwareAdvice anzeigen](https://www.softwareadvice.de/software/241696/sendcloud) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Strukturierte Daten