4,7
Gesamtbewertung
(9)
Bewertungen

4,7
Gesamtbewertung
(9)
Bewertungen

Über Ventrata

Ventrata ist ein All-in-one-Buchungssystem und Vertriebstool für Reiseveranstalter mit hohem Volumen. Du kannst deine bestehende Website verwenden oder den kostenlosen Website-Builder von Ventrata implementieren, um eine umsatzoptimierte neue Website zu erstellen. Alle diese Optionen verbinden sich nahtlos mit deinem Backoffice und geben dir die volle Kontrolle über deine Verkäufe. Steigere mit der Buchungssoftware von Ventrata mühelos den Umsatz und Vertrieb. Die API-Konnektivität vereinfacht die Verwaltung mehrerer Kanäle mit automatisierten Updates und Live-Inventar. Ermögliche Dritt-Wiederverkäufern den Zugang zu einem einfach zu bedienenden Verkaufsportal, das über einen Webbrowser aufgerufen werden kann. Ventrata bietet eine Reihe von Geräten, die für jeden Vertriebsstandort geeignet sind und nahtlos mit dem Buchungssystem verbunden sind. Du kannst zwischen mobilen Handgeräten, einem festen Desktop-PC oder einem Self-Service-Kiosk wählen, die alle von der bewährten Software von Ventrata betrieben werden, um sicher und geschützt zu verkaufen. Ventrata bietet von Beginn an detaillierte Beratung, um sicherzustellen, dass deine Geräte zweckmäßig sind, dass die Beschäftigten vollständig geschult sind, um sie effektiv zu nutzen, und unterstützt die Nutzer rund um die Uhr und an 365 Tagen im Jahr.
Ventrata Software - 1
Ventrata Video
Ventrata Software - 1 - Vorschau

Ventrata Preis

Ventrata bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Ventrata ist ab 833,00 €/Monat verfügbar.

Startpreis:
833,00 €/Monat
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für Ventrata

Ventrata Erfahrungen

Funktionsbewertung

Preis-Leistungs-Verhältnis
4,3
Funktionalität
4,6
Bedienkomfort
4,8
Kundenbetreuung
4,8
5 von 9 Bewertungen Alle Bewertungen anzeigen
Jonathan
  • Branche: Erholungseinrichtungen & -dienstleistungen
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 14.1.2021

Cutting edge reservation software for activity companies

We switched systems during Covid which was a blessing and a curse. After being with our previous system for over 15 years it was a big project to switch systems. The Ventrata team were open and approachable during the switch. We are happy with our new system and look forward to the return of business levels to truly appreciate all its features.

Vorteile

Responsiveness of the team for development features. Analytics the system provided. Ease of use. Adaptability of the system.

Nachteile

User manuals and training could be improved. Communication with customers on system changes needs to be more frequent.

Daymon
  • Branche: Freizeit, Reisen & Tourismus
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 21.6.2021

Fast and adaptable software for day excursions and single ticket experiences

Vorteile

The system is fast, and adaptable. Development requests are handled quickly, reporting is robust, fast and customizable which allows us to get business intelligence when we need it. the customizable dashboard is fantastic in this regard. Activities are complex and the system accounts for most of the oddities about setting up the variety of owned tours and activities we have, and the large assortment of resold activities and attractions we resell. The system is easy on the eyes and has a modern app. feel to the dashboard and different menu items that make it easy for our younger team members to adopt. There are countless parts of the system that we still are not using because they don't apply to our business model, or we simply have not had time to investigate them yet. There is something for every day tour company or attraction on this platform.

Nachteile

Charter services, a significant part of our business, are still cumbersome. The breadth of our charter service is big, and has lots of variables that include day tours/transfers, multi day tours, departure times, and vehicle size. In addition we also offer multi day tours. All of these create a huge matrix for the system to manage that I would like to be more transparent the end consumer. Once this area is dialled in, this software will be unstoppable.

In Betracht gezogene Alternativen

FareHarbor
Sadie
  • Branche: Unterhaltung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 22.6.2021

Functionality + Customer Support

Ventrata offers high level functionality with speedy customer support. My experience using the software for a little over a year has made financial reporting, customer service management, scheduling and reseller management incredibly easy and it has no doubt saved our company time and money. It's a bonus to see Ventrata's bi-weekly product update, monthly webinars, and have daily access to their agents to get issues sorted quickly. There are improvements to be made, and we have seen Ventrata actively tackling these one by one. We've appreciated the basic, easy-to-use platform that Ventrata offers along with more in-depth functionalities and their willingness to hear our suggestions on improvements.

Vorteile

Ventrata is extremely easy to learn. Many of the fields/tabs are self-explanatory and there are support articles online for every aspect of the software. When I wasn't able to find an answer, I had the option of a live chat where agents would assist within a minute.

The reseller API connections are optimal; controlling the mapping of GYG, Expedia, and Viator from our end saves time. New connections are easily established as long as the other party is willing.

The website is easy to use and produces a professional-looking site. Media resizing and optimization is especially appreciated, as is the use of the custom html field to embed a number of attributes.

The bookings tab allows for custom views/agent and includes a reporting feature on all fields. This is extremely practical for all departments.

The configuration of a specific product accounts for a wide array of options beyond your typical passenger type, time of day, etc. The ability to configure dynamic pricing, add in promotions + packages, and set up cost variants is well beyond the functionality of other systems that we looked at. It makes for easier business decisions, and allows us to be proactive in our industry.

Nachteile

The customer support/live chat option versus submitting a ticket for an issue/bug is still confusing. I'll often start a conversation with a chat agent who asks me to submit a ticket, and sometimes when I submit a ticket, I'll be asked to reach out to the chat agents.

The email templates leave something to be desired, but the integration with MailJet allows us to send professional looking emails, be that confirmation emails or marketing. I wish that we could go one step further and integrate dynamic emails so as to retarget guests for new tours who have already toured with us.

The website is lacking SEO optimizations like <h> tags and standard header/footers that aren't duplicated across pages/urls.

Dan
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 22.6.2021

Solid solution that does everything you want in the way you expect

Overwhelming positive. It's good software that was put together with thought. Everything just works.

Vorteile

Steps to complete bookings over the counter make sense and are easy to train to new colleagues. Booking information is provided in a clear way that makes it easy to give quick simple answers to customer queries. I especially like the multiple ways that customers can be contacted from within their booking screen. The Calendar screen is clear and availabilities are very flexible.

Nachteile

It would be nice if it had a solid, out of the box, integration with one of the leading review companies. Some of the CSS on the calendar screen is a bit broken (when you're in eight week view). Also it would be nice to have some frozen row headers in the column screen also. These are obviously just small, day to day things, I really cant think of any big problems. Availabilities scare me sometimes since there are so many different places that they can be configured that I worry that some people might get tangled up in it and cause themselves problems. But in the end, it does always make sense and there is always a logical answer.

Liam
  • Branche: Gastgewerbe
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionen
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 22.6.2021

Easy to use, great interface

Easy to use, easy to train staff on, even unfamiliar functions and features are intuitive.

Vorteile

The layout of the dashboard and the ease of use

Nachteile

Only very small issues like you cannot set the dashboard to remember your preference for weekly view

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