Unifocus

Vorteile

What has been my beneficial feature is the customizable reports of the scheduled work performance.

Nachteile

This tool is abit harder to setup and configure.

Vorteile

I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.

Nachteile

The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.

Vorteile

I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.

Nachteile

Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.

Vorteile

Easy to use.
Easy to install.
Plenty of uses

Nachteile

Sometimes the system crashes and they dont list updates right away

Vorteile

I like UniFocus' ease of use and that it integrates with our other systems the most.

Nachteile

There is quite a bit of company set up that must be done to take advantage of UniFocus' tools, but it's all worth it.

Vorteile

Its easy to use, convenient to track payroll,

Nachteile

I wish the mobile version would have full functionality

Vorteile

I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab

Nachteile

The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.

Vorteile

It allows you to see your schedule and co workers. For easy access to switch schedules. It also allows you to check the hours you have worked.

Nachteile

I don't really like that you can't talk to your bosses or co workers

Vorteile

Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.

Nachteile

Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.

Vorteile

Not a fan of the software. The software is not the most intuitive.

Nachteile

Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.

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Gründe für den Wechsel zu Unifocus

Vorteile

I like the easy simple interface and easy labor forecasting

Nachteile

Some details are not available using the app

Vorteile

I ears of it but never use it it’s very good to use

Nachteile

It’s fast to download and use and u can do a lot more than ever

Vorteile

I have yet to find that "wow this is great" feature

Nachteile

support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform

Vorteile

I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.

Nachteile

The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.

Vorteile

I really appreciate the ease of use and intuitive UI. It really has the flexibility to accomplish whatever you might need to do and has the ability to really understand real world scheduling.

Nachteile

The training program is a little dense and could be better tiered out. It's a big system to try to teach in one sitting.

Vorteile

It helps with forecasting and recording the punches'

Nachteile

There is nothing that I don't like about the software

Vorteile

Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back.

Make the setup so it fits on one screen please

Nachteile

Since the upgrade staff and shift do not fit on one screen.

BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was.

Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.

Vorteile

Time clocks and labor management synergy

Nachteile

Many of the reports are very difficult to use for the purpose we need them to be used for.

Vorteile

User friendly and welcoming mobile app.

Nachteile

needs to have a schedule display option on a screen rather than just printing.
Employee management can be better UI such as drag and drop to different job positions
Current schedule does not show any alert if there is a conflict from the previous week's schedule.

Vorteile

I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.

Nachteile

Long loading times and clunky point tracking system make using it some days stressful.

Vorteile

I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.

Nachteile

Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.

Vorteile

The overall end results on a day to day, week to week are good

Nachteile

Program pulls into too much information to generate ease of use

Vorteile

It is easy to use for logging my employees time and attendance

Nachteile

There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.

Vorteile

I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.

Nachteile

My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in

Vorteile

Allows us to run reports in order to be cost-efficient with our staffing

Nachteile

The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer

Vorteile

Ease of use, very simple to navigate - changes can be made easily

Nachteile

The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered

Vorteile

It is very user friendly. The way I can upload/export, all the information into our company's database.

Nachteile

The reports on forecasting. That is only because I have not been properly trained.

Vorteile

I like Unifocus overall. It has so many features and they are user friendly, which is important to me.

Nachteile

There are so many things available that it can be overwhelming. The training course that I attended recently helped though.

Vorteile

Easy to view scheduling and time punches.

Nachteile

Layout is organized very well. Maybe it could show who was scheduled and has not clocked in for their shift and keep track of who was late/ no shows.

Vorteile

I run reports on hourly vs salary for weekly report. I like being able to switch between platforms with very little easy and/or change a parameter with ease.

Nachteile

Does not keep track of PTO anymore through Unifocus. It was never correct.

Vorteile

the simplicity of it and its easy to use

Nachteile

the system its all good, if it works correctly

Vorteile

i can log in from anywhere, can be helpful on a day off

Nachteile

hard to correct times at times, would like better reporting to be done

Vorteile

The product is certainly very useful and helps forecast payroll more accurately.

Nachteile

The system is not always "intuitional" and at times it can be too complicated. I wish certain functions could be automated, e.g. adding new position to labor structure and then to the budget lines too.
Reporting could be improved as well - I really miss ability to create my own reports. Some reports contain a lot of data but you only need part of them.
Step-by-step manual could be useful too.

Vorteile

The ability to copy and paste schedules.

Nachteile

I wish messaging employees was a little easier.

Vorteile

I like that this product is easy to use.

Nachteile

There is nothing that I do not like about this product.

Vorteile

Ease of use, easily schedule staff based on entered availability

Nachteile

I have not yet found anything that I do not like

Vorteile

I mainly set up schedules and approve punches. I'm not fully versed in every feature of the software.

Nachteile

Difficult to copy and paste the same work schedules into different weeks and employees

Vorteile

UniFocus is easy to use and I enjoy utilizing the many features to assist with scheduling and labor management.

Nachteile

Some minor features that could be improved along with more details in the training modules.

Vorteile

The application is very important tool for our forecasting and budgeting.

Nachteile

Accurate database should be always maintained to the full especially we are using job title as main code. No more number code.

Vorteile

The LMS features, the fact that pack members can swap shifts and the point system.

Nachteile

That the head of department is not able to add or to remove pack members.

Vorteile

The ease of use in compiling analytics for review and the ease of use of the app for my team members.

Nachteile

How vacation time is entered. I wish that various types of pay (vacation, personal, unpaid) could be used in one request and was not necessary to input multiples.

Vorteile

Very user-friendly, easy to be at both ends of the process.

Nachteile

I really have no cons to this software (at the level I am using) so the only thing I would bring up is getting the graphics a bit more exciting:)

Vorteile

I enjoy the use of easy and the UI of using this product everyday.

Nachteile

Every now and then this products has some lag issues, not responsive.

Vorteile

The potential that exists to have it literally write the schedule for you.

Nachteile

Lots of work and integration needed on the back end to be using it to it's full potential

Vorteile

It’s user friendly and always have updates that improve functionality.

Nachteile

Honestly no cons. I worked with this software for couple years and all the hotels continue to use it.

Vorteile

Easy to use and helps be generate the schedule for each week. Save times.

Nachteile

Changing people seniority date and sometimes the format is not correct.

Vorteile

Very insightful information. Many options to collect and present useful data to key stake holders.

Nachteile

Would like better organized menu options

Vorteile

I like that it's very easy to navigate and use.

Nachteile

I think the software is great and I have no issues.

Vorteile

Always working site. Reliable.
It's easy to use.

Nachteile

Employees with multiple job codes have a difficult time clocking in and out.

Vorteile

I’m still a novice user. Haven’t learned all the tools that it has to offer. I love the ease when it comes to scheduling employees. Love that you can copy and paste weekly schedules. I love how it provides the schedule information to our company’s payroll system. Looking forward to learning all of the available tools that the program offers.

Nachteile

Can’t think of any dislikes. Just looking to spend more time on the site to take advantage of all of the tools that the program offers.