Über GreenRope

GreenRope ist eine CRM (Customer Relationship Management)-Lösung, die sich am besten für Kleinunternehmer in allen Branchen eignet, die ihr E-Mail-Marketing, ihre sozialen Medien, ihren Vertrieb sowie ihr Veranstaltungs- und Projektmanagement in einer einzigen cloudbasierten Plattform konsolidieren möchten. Die GreenRope-Oberfläche zeigt alle verfügbaren Funktionen auf einem einzigen Bildschirm an. GreenRope verfügt über vier Kernfunktionen: Kontaktmanagement, Marketing, Projektmanagement und Kalendererstellung. Neben dem Event- und Meeting-Management kann GreenRope auch Aufgaben zuweisen, Projekte verfolgen und Dokumente speichern. Das Kalendermodul bietet sowohl öffentliche als auch private Kalender mit automatisierten Erinnerungen. Zu den Kommunikationstools gehören E-Mail-Kampagnen, Umfragen und SMS-Kampagnen sowie Integrationen in Social-Media-Websites. GreenRope bietet auch eine Website-Erstellungsfunktion und E-Commerce-Funktionen. Nutzer können Kontakte, Vertriebspipeline, einfache Buchhaltung und mehr verwalten. Die Preise gelten pro Monat und Support wird über E-Mail und Telefon angeboten.
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GreenRope Preis

GreenRope bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von GreenRope ist ab 99,00 $/Monat verfügbar.

Startpreis:
Kostenlose Version:
Nein
Kostenlose Testversion:
Ja

Alternativen für GreenRope

Nutzerbewertungen zu GreenRope durchsuchen

153 von 153 Bewertungen
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Angel
Angel
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 30.1.2020

Loving greenrope

Fantastic experience. My complaints are so minimal in comparison to what such a robust solution delivers

Vorteile

I really like the multi-use functionality of the system. You can pick what you do and don't want to use. Additionally there is such a deep level of detail that you can use to cultivate sales.

Nachteile

Not a fan of landing pages and the admin section.

In Betracht gezogene Alternativen

Salesforce Sales Cloud

Warum GreenRope gewählt wurde

Keap bought infusionsoft but didnt really grasp the functionality that infusionsoft had going.

Zuvor genutzte Software

Keap

Gründe für den Wechsel zu GreenRope

It had all the features we needed plus so many fun bonus features.

Antwort von GreenRope

Hello Angel! We very much appreciate your kind words! Thank you so much. We look forward to working with you for a long time! If you do need any help, please feel free to reach out at any time!

Beantwortet am 31.1.2020
Micaela
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.8.2020

The complete operaitonal solution

GreenRope is an excellent solution for any organization that is looking to increase efficiency, improve viability and streamline operations. As a start-up software company that has grown organically, we found ourselves operating in silos and using multiple pieces of software to manage projects, lead flow, and order fulfillment, etc. With one piece of software, GreenRope has allowed us to integrate all components of our operation and, as an executive, I have real time viability into my team's daily updates and activities. We are now maximizing our sales efforts by capitalizing on the contacts we've amassed and building a cohesive marketing strategy with automated drip campaigns, social media integration, and webinars. My team appreciates operating from one dashboard and the reduction in manual processes (and follow up from me:) around day to day customer service and project management. We are confident we can not only improve our internal operation, but our customer's experience as well.

After a comprehensive review of solutions on the market, we were pleasantly surprised with GreenRope's extensive capabilities at a very affordable price. After eliminating several subscriptions, we find ourselves at a net savings in software spend as well!

Vorteile

Comprehensive capabilities to manage our entire customer journey from lead generation to marketing automation, website traffic analytics, opportunity management, customer project management, invoicing, and customer service (surveys, help tickets, etc.) I can now manage my entire operation and team from one dashboard.

Nachteile

While this is ultimately a wonderful problem to have, the sheer volume of features makes it a bit daunting to get started. However, in just a few weeks, we've automated multiple manual functions making the investment of time well worth it!

In Betracht gezogene Alternativen

Insightly, Salesforce Sales Cloud und HubSpot CRM

Gründe für den Wechsel zu GreenRope

Integration of multiple functions of our business and 30,000 foot visibility into our operation for a much lower price than the various tools we looked at in disparate parts.

Antwort von GreenRope

Hello Micaela! Thank you so much for the amazing review. We really appreciate your support of GreenRope and we are excited to see your growth! Please reach out if you ever have any questions! We are here to help!

Beantwortet am 31.8.2020
Christina
Christina
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
2
Kundenbetreuung
5

3
Bewertet am 25.6.2018

Been using this software more often in the last month. Find it time consuming and not user...

tracks my basic activities in one place. good place to save my contact information and track email effectiveness.

Vorteile

I do not have many likes about the software. It is built more for computer people than for sales people. I can't imagine most sales people actually like this software at all. ....EVEN the survey is not user friendly. Had to add more to a box when I did not have any pros to add! See for a computer person, not a sales person.

Nachteile

- HATE the email functions that it will not save my signature in a regular format
- HATE how you create add company information to a client and it does not automatically update the company if you do not add company
- HATE how you have to click OK after you update each piece of the company
- HATE when you are making cold calls and you can't get an actual contact at a company you can't just add the company and add an CRM activity to the company as a whole and say something like called and could not get contact - will try again to find contact at a different location
- HATE that it either does not link with my google calendar or I do not know how to link it with my google calendar
- HATE that the mail does not show in my sent mail in my gmail account so I can see what was sent and when without being in the app.
HATE HATE HATE that spell check is not on as a default in the email settings
- HATE that when you use autofill for one category it changes all the categories

Verifizierter Rezensent
  • Branche: Eventservice
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 12.9.2019

Versatile and All-Encompassing

Our problem before GreenRope is that we are a small business with high volume of records. Softwares that could handle our volume were not affordable or approachable for small business. GreenRope has been a great solution for us, and I am very impressed with their support.

Vorteile

- Affordable
- Contains everything we need in one software, whether email, database management, automation, sales management, etc.
- Great support and resources
- Database organization possibilities
- Easy visual interface for sales team

Nachteile

There are a few functionality efficiencies that they are still adding to the system. Example: cloning a contact record. But they are very responsive to suggestions and have developed many new features in the short time we have been a customer.

Angela
  • Branche: Gesundheit, Wellness & Fitness
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 30.8.2019

It'll save you money. Seriously.

Excellent - and very surprised. I'm geuninely impressed. This is an unusual experience for me. ;-)

Vorteile

I keep finding more stuff that it can do. We invested in it for the CRM part. And then found that it provides a store, a learning platform for our online courses, excellent email marketing, calendar booking schedule. These are all things we're not having to pay someone else for, so instead of expecting a return on investment in the coming months - we've already got it from day 1.

Nachteile

It's a big powerful thing, and therefore it can be a BIT complicated - but there's plenty of support available, so it's really not an issue.

In Betracht gezogene Alternativen

ActiveCampaign, Salesforce Sales Cloud, Keap und HubSpot CRM

Warum GreenRope gewählt wurde

Better email marketing, we needed a CRM anyway. And of course, it's got all the extras.

Zuvor genutzte Software

AWeber

Gründe für den Wechsel zu GreenRope

I liked the pricing structure that right from the start you get ALL the functionality. I also liked that it offers so much more - and you don't have to keep paying for extra bits - it's all there.

Antwort von GreenRope

Thank you Angela for your great review! We value your feedback and appreciate you being a loyal GreenRope user! Please always know you can reach out to us if you ever have any questions or issues!

Beantwortet am 3.9.2019
Prakyath
  • Branche: Informationstechnologie & -dienste
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
4

5
Bewertet am 23.5.2021

Fabulous experience. My objections are so negligible in contrast with what a particularly...

The experience of learning another framework is consistently gainful in developing your abilities. The investigation and dashboard detailing were additionally benefits for evaluating and improving efforts.

Vorteile

I truly like the multi-use usefulness of the framework. You can pick what you would and don't like to utilize. Also there is such a profound degree of detail that you can use to develop deals.

Nachteile

While this is at last a magnificent issue to have, the sheer volume of highlights makes it somewhat overwhelming to begin. Be that as it may, in only a couple weeks, we've computerized numerous manual capacities making the venture of time definitely justified!

Mark
Mark
  • Branche: Verbraucherdienste
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 29.6.2018

Overwhelmingly Functional - GreenRope can do such much to help your business.

GreenRope helps me run my business from all aspects of Marketing and CRM

Vorteile

There are so many ways this software platform can help your business. It is a learning process on how to best get the most out of it. I love the broad set of features and the way so many things can be automated.
Specifically, the CRM component of this software platform is so robust and functional. We are able to use the CRM (which is the backbone of the platform) to do the normal CRM activity tracking AND so much more. The CRM uses a group set up process to keep your contacts organized. This structure enables a number of automated functions to be triggered by group as well as giving different levels of visibility to the group or contact. This functionality enables the building of community among group members or oversight and management of activities by group members.

Nachteile

The learning curve is overwhelming and the set up process does not really mitigate this. No offense to the GR Support team (they are fantastic), but when you start on-boarding - you do not know, what you do not know. So, getting started can be overwhelming. My suggestion to GR is to take the approach that they use for building automation and work with each business to develop a product functionality road-map to move the training from the most important functionality to the less important functions. The help videos and customer support are very good supplements to the on-boarding process.

Naphtalie
Naphtalie
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

4
Bewertet am 21.6.2018

Feel like there is a LOT i don't know still and bit overwhelmed but pretty happy with what I...

Our team is on the same page and we have one place to store all the correct data. This has been a lifesaver time and time again! Also like the templates for emails so one person can create them and others can follow suite.

Vorteile

Keeps our company on the same page and is very good for keeping detailed info about our contacts. Like the app but I feel like I ran into some confusion with it and couldn't find all the info I needed for the particular group of contacts I was working with.

Nachteile

I see quite a few areas of improvement. I like that we can use our email to send emails out to contacts but I don't like that it doesn't get captured in our Gmail account sent folder. Would like to be able to copy and paste someone's full address including zipcode from the list view Contact section without having to click to go into their account. I still am not able to edit Vendor Companies info although the Super User supposedly gave me permission to do so. It seems like there are quite a few quirks to work out still.

Emily
Emily
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 9.12.2021

Full-featured

Vorteile

I love how comprehensive it is and how well it has been thought through.

Nachteile

I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par.

Derek
Derek
  • Branche: Immobilien
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 29.5.2018

Best CRM platform on the market

-Tracking and Ranking
-Customization
-Run multiple businesses
-Different users can have access to all or different contacts

Vorteile

-Tracking and Scoring / Ranking Ability
-Customization of Home Widgets
-You can run multiple businesses out of it
-Security and Customization

Nachteile

-You can not send emails with attachments.
-When you are in the Activity feed it does not show the phone number of the contact..just the contact name and email address...you have to go in to the contact information to retrieve it.

Leonardo
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 6.11.2022

Worth your consideration when looking for a CRM.

My experience with GreenRope was pretty positive. I don't think we used it to its full potential but what we were able to take advantage of worked really well. I'd probably give it a 4/5 based on my experience. Easy to learn for SDRs and BDRs.

Vorteile

The layout was easy to follow. Sometimes too much clicking to get to where you want to but not as bad as some other CRMs I've used before. Clean and simple to use.

Nachteile

Some features where somehow hidden. Meaning, it was not so simple to get to them to be able to use their information.

William
  • Branche: Unternehmensberatung
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 7.10.2016

The best of all worlds

As a consultant, I've worked with some of the world's largest and hottest firms, including dozens of startups. I've therefore also worked with dozens of different CRM and marketing automation systems, including all the well-known brands. All have their pluses and minuses, but the one I recommend the most to clients is Greenrope. The combination of features and capabilities make this platform second to none. Everything is integrated from CRM to email drip campaigns to web landing pages to customer service ticketing. For small to mid-sized firms, this is your best bet as you don't need to learn and integrate several disparate systems. I give this 5 stars in all areas except ease of use, only because it has so many features that it's not as easy as a low-end system, but well-worth the trade-off. That said, it does have a robust help section with animated visuals. I did rate features & functionality with 5 stars because it has everything most users need, however, very high end firms that need sophisticated calculation fields, etc. may need something more expensive. But for most, this platform has it all. Highly recommended!

Vorteile

High-end and loaded with all the features needed by most marketers

Nachteile

Not as easy to use as low-end software

Charles
  • Branche: Immobilien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 30.9.2016

It does more than you think and it does it well

I have used a number of CRM systems that range from old access based databases through to bespoke coded at a frightening cost, passing the mainstream like Salesforce etc on the way.
The main bug bear for a business owner is often complex administration, especially when it comes to cross platform integration with websites, e-marketing etc.
Greenrope pulls together everything you need to do very well in one package.
The cost is reasonable. The staff are helpful and act promptly.
I have recommended Greenrope and those i've told have recommended it to others. That in itself should tell you more than any one glowing review as it shows Greenrope works well across many industries. I look forward to the new features that are added frequently and my business future with Greenrope as part of it.

Vorteile

I don't need to use more than one platform or software and make them communicate reliably, Greenrope does it all.

Nachteile

No one software can be everything to every person or business. To keep it easy to use and difficult to break you have to make slight limitations.

Ryan
  • Branche: Kosmetik
  • Unternehmensgröße: 51–200 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 26.2.2020

GreenRope is helping to modernize our company!

Everyone I've worked with at GreenRope is amazing. They've operated promptly and professionally when helping us solve our issues. [SENSITIVE CONTENT HIDDEN] and his leadership team have truly created a company culture that prides itself on its customer service.

Vorteile

GreenRope is a "more steak than sizzle" product. Once you understand the system, it becomes a powerful tool that can be used throughout every layer of an organization. Attaining a GreenRope certification empowers you with the skills needed to build a robust system for your industry.

The most important step in creating an effective CRM is to first understand your customers, industry, and organization. GreenRope gives you the ability to apply that understanding into your CRM to maximize your growth.

Nachteile

Initially, the learning curve is steep as expected with the adoption of any new software

Elizabeth
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: Selbstständig
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 21.8.2020

New to GreenRope

The customer service has been impeccable

Vorteile

The ability to create automation and workflows

Nachteile

Sometimes it feels a little clunky, but I'm new to it so I'm still learning

Antwort von GreenRope

Hi Elizabeth! Thank you for the review! We'd love to learn more about what we can do to help make your experience 5 stars! Please reach out to our support team and we can set up additional training as well!

Beantwortet am 1.9.2020
Amanda
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 23.1.2018

Helps manage my sales leads, send out automated emails, and track opportunities based of...

The ability to track new leads , schedule followups and send automated emails based on opportunity phases.

Vorteile

The mobility with it being cloud based and that it has an app. I also really like the automation of emails based on campaigns that our team has created. Whenever emails have been read and links within the emails have been clicked, Greenrope will automatically assign a followup on my calendar.

Nachteile

I feel that the mobile app isn't as user friendly as the browser when it comes to searching. I also don't like that you need to click save when you're moving from tab to tab on a clients file. I find that I lose a lot of info especially when creating a new client because I am documenting on multiple tabs, so when you close and save it is only saving on the tab you were last using.

Verifizierter Rezensent
  • Branche: Immobilien
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.6.2018

Good CRM from a very helpful team

Vorteile

Customer support superb. Always friendly, helpful and timely.
Pricing structure helpful for small to medium size business.

Nachteile

I wold like to see more integrations with software like Quickbooks and Kashflow and improved shopping cart usability and integration with leading providers and merchants. I believe they are working on the latter.

Verifizierter Rezensent
  • Branche: Rechtsberatung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 17.12.2020

review of greenrope

Greenrope works decently for what it has options for.

Vorteile

I like the easeability of tracing contacts and all the options you have when adding details about new contacts

Nachteile

The email saving feature sort of sucks. It doesnt have the title of the emails and sometimes it is out of order.

Ruben
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
4

4
Bewertet am 27.6.2018

My experience with GreenRope is mixed. I like it and it gets the job done but sometimes it...

Vorteile

It has sooooo many features its just crazy what you can do with it. The possibilities are really countless. I haven't even been able to use GreenRope to half of his capability I'm sure. Definitely gets the job done.

Nachteile

It is hard to understand sometimes. Things that should be simple like email templates are actually not that simple at all to delete and change. Seems like some things are really easy to do, but others are so complicated and make no sense sometimes.

Verifizierter Rezensent
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Weitere für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
4

2
Bewertet am 29.5.2018

It seems like they keep cramming in more features without putting any thought in the overall...

Vorteile

Good email marketing and CRM features once you get past the overwhelming UI. Almost on par with other ESPs.

Nachteile

Looks like it was built in someone's garage. The UI needs a refresh badly. Looks like there are too many cooks in the kitchen.

Sue
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 3.10.2016

GreenRope is a very robust CRM

We have been using GreenRope for almost five years and prefer it over other CRMs like Salesforce and ZoHo. It robust and their technical support staff are willing to explore any suggestions if it may improve the user experience not only for us, but all their clients

Vorteile

Robust, and adaptability

Nachteile

A little difficult to learn -- mostly because it is so robust. I can hardly keep up with the new modifications, all designed to enhance the quality of the program.

Fiona
  • Branche: Onlinemedien
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
2
Kundenbetreuung
5

5
Bewertet am 2.2.2021

Great Functionality, Great Support, Not Easy to Implement

Like learning any new software, it has its moments of sheer joy when something works and frustration when it doesn't. The support team are fantastic and this makes up for the moments of frustration. There are many ways to contact the support team and the team know their stuff. There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.

Vorteile

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Nachteile

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

In Betracht gezogene Alternativen

Zoho CRM und Keap

Warum GreenRope gewählt wurde

I wanted something more comprehensive.

Zuvor genutzte Software

Mailchimp

Gründe für den Wechsel zu GreenRope

GreenRope had more functionality.
Verifizierter Rezensent
  • Wöchentlich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 24.5.2018

It is a great way to track customer and business partners

We are able to look at our pipeline easily.

Vorteile

What I like most about this software is the ease of use and efficiency to organize business people that I come into contact with.

Nachteile

I would like to see more options to filter through lists and allow for more ways to display the pipeline.

Elaine
  • Branche: Verlagswesen
  • Unternehmensgröße: Selbstständig
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 22.5.2018

Customer support is excellent and lots of functionality available

I can see my subscriber list and results of newsletters. It is an easy way to send out newsletters too.

Vorteile

It is user friendly and customer support is good. It offers lots of marketing tools. It allows for easy grouping.

Nachteile

I dont know how to use most of all the features and dont have time for the learning curve and on line webinar archives to review like Utube .

Diane
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 22.5.2018

we use this many times daily for email broadcasts and rely on it very much

Vorteile

ability to have many different type of email groups, ability to track and export bounces, ability to filter when broadcasts were sent; ability to clean lists as needed quickly and easily

Nachteile

some bugs once in awhile, but customer svc has helped us figure them out; import contacts page freezes quite a bit or takes long to load

Tanya
  • Branche: Finanzdienstleistungen
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.11.2024

Considering a new CRM? Consider GreenRope!

Overall we've been very happy using GreenRope since switching from our previous provider.

Vorteile

GreenRope has a user-friendly interface and combined with their mobile app is an excellent tool for our needs. The Support Team are fantastic, on the rare occasion we've had any issues they've been incredibly quick to respond and super-helpful.

Nachteile

The pricing structure increases with your contact records.

Alexis
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 2.2.2018

They are on top of their customer service!

A ton of in depth marketing benefits! Please see my other review for more details.

Vorteile

The software is great for my needs in my role with company I work for. As the Marketing Strategist, it is vital to understand our audience. I personally love that I can do A/B testing with Greenrope and track what is doing well. We have multiple groups, so my colleagues and I can work with our donors on a more intimate level. Everything you need is all in one place. The reason for this review is mainly because of their customer service. Recently I ran into an error. Their Director of Client Services was absolutely amazing! He made sure that everything was fixed and made sure through screen sharing; that I was equipped with the right tools and knowledge moving forward. He was so helpful in explaining everything and I was able to utilize the platform much better. I learned things I didn't previously know and makes my job that much easier. Their other workers I came into contact were great too. They all would respond in a timely matter and make sure issues were resolved. They also offer web seminars to learn more about marketing and their platform. They really do care about the companies they work with and helping them excel.

Nachteile

The only con I would say is that there are a TON of features within Greenrope. I feel like there is a lot of things I didn't even know existed until recently. I had never used a CRM website prior to my current job, so navigating the site can be a bit difficult at times; mainly with the more detailed features. The basic features are easy to work with, but Greenrope offers so much more than basic features. I feel like because it can be difficult to navigate people might be missing out on the greatness of the platform.

Daria
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 10.6.2021

One-Stop Shop CRM & Marketing Automation

Great product, helpful professionals behind the platform, and it is constantly evolving.

Vorteile

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Nachteile

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Antwort von GreenRope

Hi Daria! Great to hear from you! Thank you for such glowing words! We appreciate the review and are thrilled to hear how much you are enjoying the system.

Beantwortet am 11.6.2021
Verifizierter Rezensent
  • Branche: Bau
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
5
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 29.5.2018

This CRM suits our current needs.

Vorteile

It is very flexible. This CRM has the ability to create custom "Groups". These can be customized for your business or, even work for organizing a little league team.
The ability to customize most of the contacts' information is also very nice. We can create different, trackable itmes within the client contact information that are relevant to our business.
The ability to email clients through the CRM and see if the email has been read is nice.

Nachteile

Workflows, while there, are clunky. Automatic workflows were one of the most important selling points for us however, we have abandoned using them.
Many of the emails sent out of the system for marketing purposes are not seen. They end up in spam folders.

Verifizierter Rezensent
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 22.5.2018

I use this program on a daily basis at work at a university.

Ease of use, easy to teach to other users, very consistent when working on a daily basis with software, no surprises.

Vorteile

The software is very easy to use and can be taught easily to new/other users. It allows us to easily manage/contact clients who are interested in our programs. It also fulfills other necessary work function: creating automated drip campaigns, creating daily reminders for phone calls, creating meeting/events.

Nachteile

The software can be slow at times which prevent us from doing our jobs, but this tends to only last for a couple hours. This is my only complaint. GR has performed very well for us given the amount of contacts that we have uploaded.

Verifizierter Rezensent
  • Branche: Computer-Software
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 1-5 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 17.5.2018

Overall really good

Vorteile

GreenRope for marketing automation is an extremely robust solution at a very reasonable price point. I'll be making comparisons to HubSpot as I have used their solution as well. Here is what I like best:

- Track multiple websites at no additional cost, add as many users as you want at no additional cost
- No contracts, month-to-month, and very affordable for its capabilities (unlike HubSpot)
- Define user fields on contact and company level, very easy to setup and manipulate
- The 'Groups' framework of the solution allows you to align sales and marketing effort quite seamlessly
- Custom objects allow you to really take customizing your CRM user interface to the next level (i.e. creating intake forms or scripts for discovery calls)
- Tons of great features for managing other internal processes, projects, accounting, etc

Nachteile

- The user interface can be daunting and confusing at first, not as intuitive as HubSpot
- You cannot have multiple tabs of GreenRope open, unlike HubSpot.
- Automation is setup in 3 areas serving very different purposes, whereas in HubSpot you can perform all workflows, drip campaigns, and customer journeys in one area
- You have to request more storage space for the media library (starts with only 100MB!)

Genna
  • Branche: Versicherung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 22.5.2018

Overall, it's been just OK. It gets the job done but not always a great experience

The experience of learning a new system is always beneficial in growing your skills. The analytics and dashboard reporting were also benefits for reviewing and improving campaigns.

Vorteile

Easy access to email templates and media library. Easy to upload new content. Easy to delete and move content within system. Easy to send test sends on emails. Support staff is friendly and they try to be helpful. Finally updated tool so you can search for items more easily, yay. They are regularly working to improve the product.

Nachteile

It's buggy and there are weird nuances to get used to within environments. Have to clear cache FREQUENTLY or issues occur. GR team does updates and doesn't notify their clients and sometimes this causes issues during important deadlines. Waiting for email test sends to hit inbox can be painful. No nesting folders for content available, so our list of emails and assets is LONG and not well organized. Can't upload a photo into the contact area- which is big issue for us in sending personalized emails on behalf of our HUGE sales staff with unique and varied information. The GR team hasn't been able to solve this for us and their workarounds don't really apply to our org.

Bill
Bill
  • Branche: Transport/Güterfrachtverkehr/Schienenverkehr
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
2

4
Bewertet am 22.5.2018

useful, but clunky

Vorteile

Easy to use on a daily basis. functions appropriately. Good tracking features. Easy to add contacts to the general list. I get useful responses and it's easy for contacts to unsubscribe if necessary.

Nachteile

extra features beyond the emailing list don't seem to function. Dislike having to check in with customer service every so often to prove i'm a real person. Wish managing the contact list into subgroups was easier and more intuitive.

Joshua Yoel
Joshua Yoel
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
0
Funktionalität
3
Bedienkomfort
5
Kundenbetreuung
5

4
Bewertet am 4.6.2018

The software is alright. could use better search and filter function with the mobile app

Vorteile

the software works well on a desktop, lets you set up very nice tags to help search, and lets you research contact

Nachteile

The search funtionallity would often not work. when looking for contacts, many dont show up. the mobile app couldn't really search by Tags, and wasn't very intuitive on making appointments. there was no "search near me" function. if a user unsubscribed from email, i could no longer find the contact without major digging

Shoan
  • Branche: Marketing & Werbung
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
0

5
Bewertet am 24.5.2018

Greenrope is the #1 self contained Marketing Machine available today

I was able to make more money, in less time with less effort because Greenrope allowed me to automate all of my business systems and processes with perfect peace and ease.

Vorteile

Greenrope allows me to run my complete business from stem to stern without having to purchase any other unnecessary software applications.

I can run all of my events and memberships with the click of a button and ease of use.

Nachteile

The biggest frustration I have with Greenrope is not being feed my workaholic addiction. I am now able to work smarter and have more free time to work on my business because many of the business hours I wasted have now been automated and made my business life more simple.

Greenrope completely automated my business and made it possible for me to spend more time with my family and friends. Although

Garry
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 20.9.2016

Finally a CRM that your sales team will love!

GreenRope is a breath of fresh air, brings sales enablement into the CRM space. Having used virtually every CRM out there, either in a corporate environment or for my own sales teams, GreenRope delivers where others fail.
Platforms like SalesForce are great but in my experience, you end up dedicating hours, weeks, months and years to further develop the CRM to suit your business. More often than not engaging outside consultants or employing an in-house team to achieve results. Unfortunately, by that time your investment has reached a point of no return!

Vorteile

GreenRope just works the way you do...sure there is customization to be done, but the excellent support and online tutorials make it so easy. Forget sales enablement and email platform add-ons to supplement your CRM, it is all built in with GreenRope.
Not only is it the best CRM I have worked with it is definitely the most cost effective. Pricing is based on the number of contacts in your database, not the number of user seats. I feel that GreenRope is totally aligned with my business, as I grow my customer base and increase my sales revenue, then my cost to manage that larger contact base increases accordingly.

Nachteile

When implementing any new system there is always a learning curve. But the GreenRope implementation support is first class and has you up and running in no time.

Eric
Eric
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

4
Bewertet am 22.5.2018

Lots of functionality and power, with a more basic interface but with responsive help desk.

keep track of, and communicate with contacts.

Vorteile

You can do almost anything from keeping track of contacts, to workflows, and marketing automation...and much less expensive.

Nachteile

The interface is not as slick as more expensive products. A clear help page and very responsive chat and phone help desk help overcome a less intuitive interface.

John
John
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 16.5.2018

Greenrope CRM--Outstanding

Vorteile

GR is a full solution all in one--a smaller company can grow into it and a big company can integrate their entire CRM and sales process with it

Nachteile

There is very little I don't like about GR. I am not a very tech-savvy person so I find it a little hard to navigate at times--and that is probably me, not the software.

Verifizierter Rezensent
  • Branche: Versicherung
  • Unternehmensgröße: 1.001–5.000 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
3
Bedienkomfort
4
Kundenbetreuung
4

3
Bewertet am 22.5.2018

Good but not great

We are able to send emails, set up campaigns

Vorteile

Test send usually come in quickly.
You can now search in the email builder tool - which is very helpful.

Nachteile

The tool seems buggy, it seems like they make deploy updates while we are working and folders/files are moved or gone. I've had issues with saving. Either the email doesn't save, or the subject line doesn't change. I'm not confident when I close the window that my email will be there when I needed it.

derek
  • Branche: Automotive
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 9.11.2019

The Greenrope Team ROCKS!

VERY POSITIVE. The best part about this is the support team behind the software. I am new to GR so it is so CLUTCH having a team to reach out to when I am stuck in the mud. They have each helped me at various stages in implementing marketing funnels for my client. They are very responsive and I can always count on them to help me get things to the finish line. You guys make me look good! Thank you very much for your help and support. You guys rock!

Vorteile

A ton, the organization of elements, I also like how user friendly it is to jump from section to section.

Nachteile

Nothing, I am new to GR so alot of my problems are more about me being new to it, than anything wrong with the software....

Antwort von GreenRope

Hi Derek! Thank you so much for your review! We really appreciate your kind words. We enjoy working with you and look forward to helping you more with your projects!

Beantwortet am 11.11.2019
Sierra
Sierra
  • Branche: Großhandel
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2018

Simple and Productive

Customer information in one place, builds, schedules and tracks emails and a daily reminder of tasks.

Vorteile

The easy searching capabilities and the email tracking services. I love having one place that I can easily search a customer's information or put a reminder to follow up with them.

Nachteile

I wish the software made it easier to export the information. Many times when I go to export information, it seems to miss pieces of information that are in the system.

Verifizierter Rezensent
  • Branche: Bildungsmanagement
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
3
Kundenbetreuung
5

5
Bewertet am 22.5.2018

Wonderful customer support!

It has made organizing all of our contacts so much easier. And, holding events and keeping track of attendees is also much simpler now.

Vorteile

GreenRope's support is almost always available to help with our questions. It hasn't always been very intuitive, but their support has made our transition into a new software so much easier. For a small business, the price is very reasonable. And, the features cover exactly what we need.

Nachteile

There are a few features that aren't straightforward at first; however, the customer support and training videos are extremely good at explaining the more complicated processes.

Laurie
  • Branche: Non-Profit-Organisation Management
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.6.2018

GreenRope's CRM handles everything we need for our small business!

Having everything in one place makes it so easy to track all of our members and prospective members. I can manage our events, emails and analytics all in one place. The staff are also amazing and such a pleasure to work with!

Vorteile

Email marketing, event management, membership management, analytics and workflows all in one place! There aren't many CRM's that also handle email marketing and tie in registration for events. I love that I can do everything all in one place and pull up individual profiles to track their email reads, memberships purchased and events attended. The customer support is also exceptional. It never takes more than a few hours for them to get back to you, and you can always use the online chat for even faster responses.

Nachteile

There's a few small bugs related to events, and API can be tricky, but if you have the patience, you can make anything work.

Verifizierter Rezensent
  • Branche: Lagerung
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 22.5.2018

Great customer service and near perfect for my needs.

Greenrope allows our company to quickly and accurately access all of our points of contact and vast amounts of client information.

Vorteile

The Customer Support and Ease of Use is exquisite. The software's functionality is accessible to any experience level.

Nachteile

There are quite a few functions we would like the software to have, such as the ability to be more company centric instead of contact based, that it doesn't have at present.

Lew
Lew
  • Täglich für 6-12 Monate genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
5

5
Bewertet am 25.6.2018

Awesome! Truly incredible support and product.

It replaced the horrible infusionsoft product and its terrible customer service.

Vorteile

I love that it offers so much power in customer service management and marketing tools. It is a one stop shop and does not require me to go to multiple vendors. Plus their customer service listens and adapts to the needs and suggestions of others. So powerful and beats the competition hands down.

Nachteile

The website templates a bit dated and clunky but that can be taken care of with custom coding and options. The power of all the other tools truly makes this easy to overlook.

Sarah
Sarah
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
3
Bedienkomfort
3
Kundenbetreuung
2

3
Bewertet am 29.5.2018

Mostly tedious and confusing

Vorteile

The adaptability to help us with e-commerce and a calendar scheduler. We had looked around for other CRM's to use but the main reason we kept this one was because it also had these futures and CRM all I one place.

Nachteile

Couldn't appropriately and clearly tag people and group people in a user friendly way. It was always very confusing to create groups and identify who was who.

Verifizierter Rezensent
  • Branche: Internet
  • Weitere für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
4
Funktionalität
2
Bedienkomfort
1
Kundenbetreuung
5

3
Bewertet am 28.6.2018

Loads of options, but not the best answer to any one issue

It helped my team at Alternative Advertising bill me for hours worked on a project. We also tried a couple of websites in GR, but have since rebuilt all but one in Wordpress for better flexibility, user-friendliness and SEO.

Vorteile

There are a lot of features and the price is lower than most companies offering the same things. Also, their support team was very responsive when we were trying to use their services.

Nachteile

There are many things GR can do, but unfortunately most of the solutions I used (website builder especially) are relatively weak or clunky compared to other solutions (like Wordpress). My team used the CRM more, but I used it basically for project management/time tracking and the website builder. Neither was a good as Wordpress and Basecamp or other timer tracking solutions.

Verifizierter Rezensent
  • Unternehmensgröße: 11–50 Mitarbeiter
  • Täglich für Mehr als 1 Jahr genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
3
Funktionalität
2
Bedienkomfort
3
Kundenbetreuung
1

4
Bewertet am 22.5.2018

I think it could be so awsome but theres options at first hand that are missing.

A Whole view of how my team is working and the oportunity to have alll the information from a client on here.

Vorteile

Reminders, and the opportunity to take control of my tasks and see how the others are doing their owns . I thinks thats awsome

Nachteile

The inflexibility to create emails with cool design or have the oportunity to personalized alot of stuff

Bonnie
  • Branche: Hochschulbildung
  • Unternehmensgröße: 201–500 Mitarbeiter
  • Wöchentlich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
4
Bedienkomfort
5
Kundenbetreuung
5

5
Bewertet am 8.11.2018

Greenrope

Greenrope really is quite a wonderful customer relationship management (CRM) system! It does so much and helps our team track, communicate, and follow-up with our customers/students, and prospective customers/students as well as collaborate with each other on all of our projects/events.

Vorteile

What I like most about Greenrope is the ability to track and connect with our potential students/clients easily. We run many programs and will have multiple informational sessions all at different times and locations – trying to keep track of all of that very important information (communications, RSVP's, which media was used for which communication, who has opened our email/who hasn't, reminder email scheduling, who needs a warm return call, etc.) would be impossible without Greenrope. Also, being able to login and see what my staff is working on and where they are with a particular event or project is super helpful!

Nachteile

The only thing I can think of that I wish Greenrope would do - is sometimes open the desired page/data faster, but honestly that might just be a (our) system issue and not necessarily a Greenrope issue.

Diana
  • Branche: Öl & Energie
  • Unternehmensgröße: 2–10 Mitarbeiter
  • Täglich für Mehr als 2 Jahre genutzt
  • Quelle der Bewertung
Preis-Leistungs-Verhältnis
5
Funktionalität
5
Bedienkomfort
4
Kundenbetreuung
4

4
Bewertet am 29.5.2018

I've been with Greenrope since 2013 and have watched them continue to grow & develop!

All in one product at a VERY good price. Also GreenRope always STRIVES to keep up with technology and offer the best to it's users. If I can't do something they always seem to come up with an update that allows for it. This software is fantastic for small companies but can also support the larger businesses.

Vorteile

Easy to use for the most part. There are a lot of features and tools - so it takes a while for everything to come together and understand how to use the system. But once you do everything begins to click and make sense. I would much rather learn one systems than 3 or 4.

Nachteile

Depending on what browser I am using things sometimes get hung up or I am I unable to edit properly. I wish the email templates were more modern and ready to use.

153 Bewertungen

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